Forj

4.7 (38)
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Community and member management software

About Forj

Mobilize is a cloud-based solution for organizing, managing, collaborating and communicating with members and groups including associations, professional networks, membership based organizations, and other communities. The software is suitable for use with groups of any size, and a range of plans are available for nonprofits and business groups of different sizes.

Mobilize stores all member data in a centralized directory, with detailed member profiles, subgroups and member cohorts, and customizable data fields for storing text, dates, locations, links, files, and more. Member activity and private message histories can be viewed, and users can add private notes. Member profiles can be populated manually, or by publishing external application forms for new and prospective members to complete, with automatic data import into their profiles.

Users can create and manage events in Mobilize, with shareable group calendars, email invitations, and support for local timezones. Members can RSVP directly from their email, calendar application, or through Mobilize. Email and SMS messages can be sent out to members with options for regular email messaging, email blasts utilizing mail merge, custom CTA (call to action) buttons, embedded URLs and images, attached files, customizable reply permissions, and more. Private messages can also be sent between members within Mobilize.

Mobilize offers group discussion forums, shared resource centers, and networking capabilities, with users able to control member permissions and privacy. Users can also view a range of metrics on the network dashboard, such as new posts, new members, and the most active members and groups, and track post statistics including views, votes, replies, clicks, and file downloads.


Key benefits of Forj

  • Member data is stored in a single network directory, with users able to create an unlimited number of custom data fields to store text, dates, locations, links, files, and more, and filter members using various criteria.

  • External application forms can be published online for new or prospective members to complete, with their data automatically populated in their member profile.

  • Emails can be sent out to members for a range of purposes, with options for regular messages, mail-merged email blasts, custom call to action (CTA) buttons, embedded links, images, attached files, and more.

  • Default member login is by email and password, but users can optionally sign in through Facebook or LinkedIn.

  • Users can track post statistics including views, votes, replies, URL clicks, file downloads, and more, and follow-ups can be targeted based on a range of interactions.

  • Images

    Forj Software - Make engagement easy with a distraction free feed.
    Forj Software - Easily find and network with members in the member directory.
    Forj Software - Gather rich insights about your members you won't find anywhere else.
    Forj Software - Events are easy to manage in Forj and integrate with member's calendars.
    Forj Software - Upload documents or share links with your community. in one place.
    Forj Software - Manage your members in the member database and seamlessly integrate Forj with your CRM or AMS.
    View 7 more
    Forj video
    Forj Software - Make engagement easy with a distraction free feed.
    Forj Software - Easily find and network with members in the member directory.
    Forj Software - Gather rich insights about your members you won't find anywhere else.
    Forj Software - Events are easy to manage in Forj and integrate with member's calendars.
    Forj Software - Upload documents or share links with your community. in one place.
    Forj Software - Manage your members in the member database and seamlessly integrate Forj with your CRM or AMS.

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    US$8.75
    month

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    Ease of Use

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    Reviews

    Overall rating

    4.7 /5
    (38)
    Value for Money
    4.5/5
    Features
    4.4/5
    Ease of Use
    4.6/5
    Customer Support
    4.6/5

    Already have Forj?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 38
    Kyla
    Kyla
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great Platform for Connecting a Community

    Reviewed on 2018/01/11

    Pros

    I use Mobilize to connect with the SF Etsy community. We have over 2,000 members and we use it to share resources, ask questions, collaborate, and more! It's a beautiful platform and helps us keep everything organized. I can log into the app or desktop site or view updates in my daily email digest. You can post questions, polls, or announcements to the whole group or individuals. You can also comment on posts publicly or privately. The search feature is great to find resources and revisit older conversations. It's an easy and affordable way to keep a large group connected.

    Cons

    I prefer to view updates in my email, so I would like the email digest to include all updates. Right now you can only view one or two updates and then you have to log-in to the app to see the rest. They recently made the email digest headings clickable, which is a huge improvement for bridging from email to the platform itself.

    John
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Flexible group management platform

    Reviewed on 2021/12/13

    Terrific! Member engagement is easy. No annoying advertisements! I've tried aberrant other un-named...

    Terrific! Member engagement is easy. No annoying advertisements! I've tried aberrant other un-named platforms. This is by far the easiest to use. The UX is very appealing. It is like having a private social media platform without the googlesque experience.

    Pros

    1) Very easy to set up and configure
    2) Cross platform accessibility is strong, desktop tablet, iOS or Android.
    3) Communications tools are easy to use
    4) Free for small groups like mine.

    Cons

    Because I'm using the free version, I don't have access to all the Bremer and features of the software.

    Alternatives Considered

    Mailchimp and Open Social

    Reasons for Choosing Forj

    Better UX in mobile app for members.

    Reasons for Switching to Forj

    Better communications Easier configuration Better mobile UX
    Ben
    Overall rating
    • Industry: Civic & Social Organization
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Review for Mobilize.io

    Reviewed on 2023/03/20

    The support has been excellent and the customer service is extremely effective. With a smaller...

    The support has been excellent and the customer service is extremely effective. With a smaller staff, Mobilize can't always get to everything that's requested which for our purposes can occasionally be frustrating, but also completely understandable. Our initial strategy sessions helped to prepare for our launch in many ways, but I also feel as though I went in somewhat ignorant to many features of the platform even after plenty of investigative work. The platform is effective in getting important messaging out and hosting group spaces for topic-specific groups and regional groups, which is something we didn't historically have.

    Pros

    Mobilize is effective in hosting its platform both in the community space and via email. The capability to send out important announcements and events from the platform to email is unique and useful. The platform also does a great job of getting people in the community through Daily and Weekly Community Highlights. The interface feels modern.

    Cons

    Navigation seems to be an issue for many users. Although the interface is aesthetically appealing, group navigation and resource scanning is not always intuitive. It can also be tough to not spam users when wanting to use Announcements and Events but also wanting to ensure users aren't frustrated with email volume. I also wish admins had more capabilities to control member accounts, like the ability to adjust user emails or member notification settings.

    Orli
    Overall rating
    • Industry: Philanthropy
    • Company size: 11–50 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Thank you Mobilize

    Reviewed on 2019/08/26

    We wanted a space where our members can find each other in an easy and flowing manner. Mobilize has...

    We wanted a space where our members can find each other in an easy and flowing manner. Mobilize has given us the most amazing customer support and help to try and get to that goal. We feel that they are very committed to us!

    Pros

    I like the fact that it is a closed group for our members only and there is no additional "noise" coming from the platform. It can be used for the purpose that we want to use it for.

    Cons

    We came on pretty early and not many features were set in place yet. It pushed us back on on boarding our members to the platform.

    Alternatives Considered

    Slack

    Reasons for Switching to Forj

    We did a whole research on what our members are looking for from the Community and found that Mobilize has the most options from the stories we were looking for.
    Sydney
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great product, even better customer service!

    Reviewed on 2023/06/23

    Really great. So much support to set up your community, so much support to reach healthy community...

    Really great. So much support to set up your community, so much support to reach healthy community benchmarks, really great response time from the troubleshooting time, great transparency in product roadmaps.

    Pros

    The look of the platform is great, the ability to do so much with one platform is really helpful. Events, resources, networking, email communications, polls, etc. They are always making improvements and super communicative with their clients.

    Cons

    Occasional limitations for our use case, not an unexpected circumstance for any platform manager.

    Showing 5 reviews of 38 Read all reviews

    Forj FAQs

    Below are some frequently asked questions for Forj.

    Forj offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Not Available

    At Forj, we understand that every organization has different needs. We don't do one-size-fits-all solutions and prefer instead to offer flexible pricing that meets your unique requirements. Our team is here to listen to your specific challenges and goals, and then craft a custom pricing plan that aligns with your specifications and our shared objectives.

    Forj has the following typical customers:

    11–50, 51–200, 201–500, 501–1,000

    Forj supports the following languages:

    English

    Forj supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Forj integrates with the following applications:

    Zapier

    Forj offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

    Related categories

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