About Mobilize

Mobilize is a cloud-based solution for organizing, managing, collaborating and communicating with members and groups including associations, professional networks, membership based organizations, and other communities. The software is suitable for use with groups of any size, and a range of plans are available for nonprofits and business groups of different sizes.

Mobilize stores all member data in a centralized directory, with detailed member profiles, subgroups and member cohorts, and customizable data fields for storing text, dates, locations, links, files, and more. Member activity and private message histories can be viewed, and users can add private notes. Member profiles can be populated manually, or by publishing external application forms for new and prospective members to complete, with automatic data import into their profiles.

Users can create and manage events in Mobilize, with shareable group calendars, email invitations, and support for local timezones. Members can RSVP directly from their email, calendar application, or through Mobilize. Email and SMS messages can be sent out to members with options for regular email messaging, email blasts utilizing mail merge, custom CTA (call to action) buttons, embedded URLs and images, attached files, customizable reply permissions, and more. Private messages can also be sent between members within Mobilize.

Mobilize offers group discussion forums, shared resource centers, and networking capabilities, with users able to control member permissions and privacy. Users can also view a range of metrics on the network dashboard, such as new posts, new members, and the most active members and groups, and track post statistics including views, votes, replies, clicks, and file downloads.

Pricing starting from:

US$9 588,00/month

  • Free Trial
  • Subscription

Key benefits of Mobilize

  • Member data is stored in a single network directory, with users able to create an unlimited number of custom data fields to store text, dates, locations, links, files, and more, and filter members using various criteria.

  • External application forms can be published online for new or prospective members to complete, with their data automatically populated in their member profile.

  • Emails can be sent out to members for a range of purposes, with options for regular messages, mail-merged email blasts, custom call to action (CTA) buttons, embedded links, images, attached files, and more.

  • Default member login is by email and password, but users can optionally sign in through Facebook or LinkedIn.

  • Users can track post statistics including views, votes, replies, URL clicks, file downloads, and more, and follow-ups can be targeted based on a range of interactions.

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, United States

    Supported Languages

    English

    Pricing starting from:

    US$9 588,00/month

    • Free Trial
    • Subscription

    Images

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    Mobilize video
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    Features

    Total features of Mobilize: 34

    • API
    • Access Controls/Permissions
    • Activity Tracking
    • Alerts/Notifications
    • Applications Management
    • Committee Management
    • Content Library
    • Content Management
    • Customizable Branding
    • Customizable Fields
    • Data Import/Export
    • Discussions / Forums
    • Email Invitations & Reminders
    • Email Management
    • Email Marketing
    • Engagement Analytics
    • Event Management
    • Forum / Discussion Board
    • Group Management
    • Ideation / Crowdsourcing
    • Mail Merge
    • Member Database
    • Member Directory
    • Member Portal
    • Member Types
    • Membership Management
    • Moderation
    • Online Forums
    • Personalization
    • Real Time Notifications
    • Reporting & Statistics
    • SMS Messaging
    • Search/Filter
    • URL Customization

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    Reviews

    Overall rating

    4,7 /5
    (33)
    Value for Money
    4,6/5
    Features
    4,4/5
    Ease of Use
    4,7/5
    Customer Support
    4,6/5

    Already have Mobilize?

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    Showing 5 reviews of 33
    Dani A.
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A Great platform for building a community, engage and scale up. It helped my community grow...

    Reviewed on 2018/02/01

    Pros

    Mobilize is an all in one community platform, in which I can efficiently manage new members, boost engagement with features, communicate from one place, send emails, events, and actually build my community in only one place with no third party tools. It's the first scalable membership management platform built for large groups - no member login required and they also have an app which helps me be engaged with my community 24/7. Their customer service is great and the team is awesome - we know each other and they speak to me monthly to help me scale up my community.

    Cons

    I wish they had a Desktop app.. There are web and iOS versions, but sometimes I prefer working with desktop apps with apps that I use daily.

    Orli R.
    Overall rating
    • Industry: Philanthropy
    • Company size: 11-50 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Thank you Mobilize

    Reviewed on 2019/08/26

    We wanted a space where our members can find each other in an easy and flowing manner. Mobilize has...

    We wanted a space where our members can find each other in an easy and flowing manner. Mobilize has given us the most amazing customer support and help to try and get to that goal. We feel that they are very committed to us!

    Pros

    I like the fact that it is a closed group for our members only and there is no additional "noise" coming from the platform. It can be used for the purpose that we want to use it for.

    Cons

    We came on pretty early and not many features were set in place yet. It pushed us back on on boarding our members to the platform.

    Erica W.
    Overall rating
    • Industry: Civic & Social Organization
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Mobilize Review

    Reviewed on 2019/07/01

    just beginning to use it for all of counties. Lots of questions from the users on features.

    just beginning to use it for all of counties. Lots of questions from the users on features.

    Pros

    This product is easy to use and has multiple platforms depending on preference.

    Cons

    When reaching out for assistance, we often have to wait quite a while to hear back or received a resolution.

    Genny R.
    Overall rating
    • Industry: Computer Software
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Our customer communication is now better than ever

    Reviewed on 2019/07/12

    The Mobilize team was very helpful from day one. We came into it with what I realize now was a...

    The Mobilize team was very helpful from day one. We came into it with what I realize now was a somewhat limited idea of what was actually possible with a community platform, so having Mobilize guide us through the settings during onboarding helped us see all the things that we were missing. It’s always nice to have a second set of eyes to check your work when you’re setting up any new program, and even better when they take the time to hold your hand and walk you through it. Adding our customers to the community was super easy and I’ve found it very straight-forward and intuitive to navigate around and adjust settings as needed. But I can’t say it enough - the ability for customers to see our posts and interact conveniently via email is a fantastic feature. It was a game changer for us.

    Pros

    Integrating with Mobilize has drastically improved our communication with our customers. On our previous community platform, our customers would need to manage a separate login to interact with us or to read our latest news posts and updates. Not ideal when the information is critical or could impact their business. When we post on Mobilize, an email with the post’s content is sent directly to each member. They can then reply to us privately or simply reply all to post their comment for other members to see. Since they can interact quickly via email, we now see a much greater response when we post than we ever did before, and I feel confident that important messages are reaching our customers.

    We were also able to set up a unique group within our Mobilize community where our customers can share ideas about new features that they’d like to see in our software. Rather than just sending in ideas to an email address, they can now post their idea in the community, which gives other members the opportunity to comment and ‘vote’ for it as well.

    Cons

    Sometimes having your posts emailed right to your members is a little TOO efficient! A brief delay to make that edit that you only think of right as you hit Save probably could have helped us a time or two.

    Wally P.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    A great way to bring users together!

    Reviewed on 2019/07/08

    Over all I have really enjoyed the product. We use it as a replacement for an aging listserv. It...

    Over all I have really enjoyed the product. We use it as a replacement for an aging listserv. It was intended to replace group lists and archiving of conversations. What it ended up going was that AND facilitating easier discussions among our user groups. Adding and removing users is a breeze and while it takes seconds to create new groups, it does take some effort to get everything aligned with community standards and customization. that being said its that flexibility that makes it what it is so I cannot fault them for that.

    Pros

    I love that it is structured enough like a forum for users to intuitively take to using, but enough like Facebook that users don't feel like they are trapped in a message-board. The over all feel of the product is one that encourages conversations and communication. For us it is important that our staff and clients have a place they can have open conversations about products and in the event others have something to share they can join in, with the option of sending a PM in case some of the info is sensitive.

    Cons

    Some things that bug me about the software are the mostly small things that can probably be fixed in an update, but to me are annoying.
    1. in the chat session hitting enter will not send the chat. In most IM clients enter sends the msg while a Ctrl+enter gets a new line. Not mission critical, but an annoyance for me.
    2. When uploading an avatar img there is not a way to move the picture around and center the face. This causes users to either get lucky and have it centered, or have their image partly cut off or off center.
    and 3. ...I can't remember what the 3rd thing was so I guess its really not that important.

    Showing 5 reviews of 33 Read all reviews

    Mobilize FAQs

    Below are some frequently asked questions for Mobilize.

    Mobilize offers the following pricing plans:

    • Starting from: US$9 588,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Premium: from $799/month billed annually Enterprise: contact sales via https://mobilize.io/pricing

    We do not have any information about Mobilize features

    Mobilize has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Mobilize supports the following languages:

    English

    Mobilize supports the following devices:

    Android (Mobile), iPhone (Mobile)

    Mobilize integrates with the following applications:

    Zapier

    Mobilize offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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