Mobilize

Mobilize

Community and member management software

4.8/5 (17 reviews)

Mobilize Overview

Mobilize is a cloud-based solution for organizing, managing, collaborating and communicating with members and groups including associations, professional networks, membership based organizations, and other communities. The software is suitable for use with groups of any size, and a range of plans are available for nonprofits and business groups of different sizes.

Mobilize stores all member data in a centralized directory, with detailed member profiles, subgroups and member cohorts, and customizable data fields for storing text, dates, locations, links, files, and more. Member activity and private message histories can be viewed, and users can add private notes. Member profiles can be populated manually, or by publishing external application forms for new and prospective members to complete, with automatic data import into their profiles.

Users can create and manage events in Mobilize, with shareable group calendars, email invitations, and support for local timezones. Members can RSVP directly from their email, calendar application, or through Mobilize. Email and SMS messages can be sent out to members with options for regular email messaging, email blasts utilizing mail merge, custom CTA (call to action) buttons, embedded URLs and images, attached files, customizable reply permissions, and more. Private messages can also be sent between members within Mobilize.

Mobilize offers group discussion forums, shared resource centers, and networking capabilities, with users able to control member permissions and privacy. Users can also view a range of metrics on the network dashboard, such as new posts, new members, and the most active members and groups, and track post statistics including views, votes, replies, clicks, and file downloads.

Pricing

Starting from
$9588/year
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, Europe, Latin America and 3 others, Middle-East and Africa, United Kingdom, United States

Supported Languages

English

Mobilize Reviews

Overall rating
4.8/5
100% positive reviews
13
Excellent
4
Very good
0
Average
0
Poor
0
Terrible

Great Platform for Connecting a Community

Used Daily for 1+ year
Reviewed on 1/11/2018
Review Source: Capterra

Pros

I use Mobilize to connect with the SF Etsy community. We have over 2,000 members and we use it to share resources, ask questions, collaborate, and more! It's a beautiful platform and helps us keep everything organized. I can log into the app or desktop site or view updates in my daily email digest. You can post questions, polls, or announcements to the whole group or individuals. You can also comment on posts publicly or privately. The search feature is great to find resources and revisit older conversations. It's an easy and affordable way to keep a large group connected.

Cons

I prefer to view updates in my email, so I would like the email digest to include all updates. Right now you can only view one or two updates and then you have to log-in to the app to see the rest. They recently made the email digest headings clickable, which is a huge improvement for bridging from email to the platform itself.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

A Great platform for building a community, engage and scale up. It helped my community grow from a few dozen of members to thousands.

Used Daily for 1+ year
Reviewed on 2/1/2018
Review Source

Pros

Mobilize is an all in one community platform, in which I can efficiently manage new members, boost engagement with features, communicate from one place, send emails, events, and actually build my community in only one place with no third party tools. It's the first scalable membership management platform built for large groups - no member login required and they also have an app which helps me be engaged with my community 24/7. Their customer service is great and the team is awesome - we know each other and they speak to me monthly to help me scale up my community.

Cons

I wish they had a Desktop app.. There are web and iOS versions, but sometimes I prefer working with desktop apps with apps that I use daily.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Outstanding group communication tool with unparalleled customer service.

Used Daily for 2+ years
Reviewed on 5/31/2017
Review Source: Capterra

Mobilize has saved time and reduced hassles.

Pros

Mobilize makes managing and collaborating with a group very simple. The learning curve is easy for users who can interact via email or use the well designed website or mobile app. The best feature is a poll which allows group members to respond to a question with the click of a button. Follow up messages can easily be sent to users based on their response. A great analytics tool allows admins to see who has viewed the message and send a follow up reminder with the click of a button.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

The one-stop solution to community engagement - Hands-down the best solution for me.

Used Weekly for 6-12 months
Reviewed on 5/31/2017
Review Source: Capterra

- Ability to professionally engage with a large community in a uniform manner
- Ability to quickly switch on an area for interaction and document sharing

Pros

As a former exec at social media company, Yammer, I have seen the spectrum of community engagement and digital collaboration products, which led me to search for something better.

What mobilize does for me that I can't find in Slack, Yammer or email is the following:
- The ability to professionally brand my communications to set the tone for groups. From the initial registration form to the automated emails, Mobilize provides all the flexbility I needed.
- The ability to easily see engagement metrics with posts and documents is second to none.
- I love the fact that group members never have to log into Mobilize if they don't want to - The conversation threads appear in email in a highly usable form and don't require people to break their workflow.

Cons

The only improvement I would like is the ability to write descriptions of files uploaded in groups so that people can search for them and understand what they are before downloading.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Modern platform with beautiful UI and responsive customer service

Used Daily for 1+ year
Reviewed on 4/19/2018
Review Source: Capterra

Pros

Mobilize's tight integration with email made it an obvious choice for our organization. Being able to create subgroups easily while retaining a global member directory is a unique feature, as well. The new iPhone and Android apps differentiate it from competing products.

Cons

Mobilize has placed some limitations on the look and feel of the emails and website. We are unable to moderate messages or add custom content to the header or footer. You cannot collect payments via the platform, nor add custom content that isn't in the form of an annoucement.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Mobilize Pricing

Starting from
$9588/year
Pricing options
Free Trial
Subscription
Value for money

Premium: from $799/month billed annually
Enterprise: contact sales via https://mobilize.io/pricing

Mobilize Features

  • API
  • Access Control
  • Activity Tracking
  • Automatic Notifications
  • Customizable Branding
  • Permission Management
  • Search Functionality

  • Activity Dashboard
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • File Management
  • Projections
  • SSL Security
  • Third Party Integration

Additional information for Mobilize

Key features of Mobilize

  • Application forms
  • Cohort creation
  • Custom domain
  • Custom fields
  • Customizable branding
  • Data import & export
  • Directory filtering
  • Discussion groups
  • Email integration
  • Engagement analytics
  • Event management
  • Follow-up targeting
  • Group-specific member permissions
  • Local timezone support
  • Mail merge
  • Member activity history
  • Member directory
  • Member networking
  • Member notifications
  • Member profiles
  • Message targeting
  • Messaging
  • New member approvals
  • Onboarding pages
  • Post statistics
  • Private conversations
  • Private notes
  • Real-time notifications
  • Resource center
  • SMS integration
  • Searchable content
  • Shareable group calendar
  • Social login

Benefits

  • Member data is stored in a single network directory, with users able to create an unlimited number of custom data fields to store text, dates, locations, links, files, and more, and filter members using various criteria.

  • External application forms can be published online for new or prospective members to complete, with their data automatically populated in their member profile.

  • Emails can be sent out to members for a range of purposes, with options for regular messages, mail-merged email blasts, custom call to action (CTA) buttons, embedded links, images, attached files, and more.

  • Default member login is by email and password, but users can optionally sign in through Facebook or LinkedIn.

  • Users can track post statistics including views, votes, replies, URL clicks, file downloads, and more, and follow-ups can be targeted based on a range of interactions.

  • Mobilize FAQs

    Below are some frequently asked questions for Mobilize.

    Q. What type of pricing plans does Mobilize offer?

    Mobilize offers the following pricing plans:

    Starting from: $9588/year

    Pricing model: Subscription

    Free Trial: Available

    Premium: from $799/month billed annually
    Enterprise: contact sales via https://mobilize.io/pricing

    Q. What are the main features of Mobilize?

    Mobilize offers the following features:

    • Application forms
    • Cohort creation
    • Custom domain
    • Custom fields
    • Customizable branding
    • Data import & export
    • Directory filtering
    • Discussion groups
    • Email integration
    • Engagement analytics
    • Event management
    • Follow-up targeting
    • Group-specific member permissions
    • Local timezone support
    • Mail merge
    • Member activity history
    • Member directory
    • Member networking
    • Member notifications
    • Member profiles
    • Message targeting
    • Messaging
    • New member approvals
    • Onboarding pages
    • Post statistics
    • Private conversations
    • Private notes
    • Real-time notifications
    • Resource center
    • SMS integration
    • Searchable content
    • Shareable group calendar
    • Social login

    Q. Who are the typical users of Mobilize?

    Mobilize has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Small Business

    Q. What languages does Mobilize support?

    Mobilize supports the following languages:

    English

    Q. What type of pricing plans does Mobilize offer?

    Mobilize has the following pricing plans:

    Subscription

    Q. Does Mobilize support mobile devices?

    Mobilize supports the following devices:

    Android, iPhone

    Q. What other apps does Mobilize integrate with?

    Mobilize integrates with the following applications:

    Zapier

    Q. What level of support does Mobilize offer?

    Mobilize offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support