Submittable

Submittable

Online submissions management software for digital content

4.8/5 (72 reviews)

Submittable Overview

Submittable is an online submissions manager with which companies & institutions can accept, review, and make decisions on applicants from one central location. By providing the tools to aid form building, workflow management, reviewing, communication and customization, Submittable aims to assist businesses with organizing and reviewing submissions of digital content.

Most commonly used by publishing firms and grant organizations, Submittable allows users to accept and curate content submissions for approval or rejection. The form builder provides a drag and drop interface to assist users in creating custom forms with personalized text fields, dropdowns, checkbox lists, logos, color schemes and more. In order to provide additional personalization, Submittable provides a form logic tool which allows for a more nuanced submission form by automatically linking to specific questions based on previous answers. Once created, organizations can share forms on social media.

In order to organize submissions, Submittable provides a workflow dashboard with all submissions showing in a color-coded and tagged list to identify pending, new and in progress submissions. Team collaboration tools allow team members to make decisions about submissions by rating them using thumbs up and thumbs down buttons, adding notes or scoring using a numerical calculation. Submissions can be responded to with individual notes, batch emails, auto-responses, email templates or requests for follow up forms or updates.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Submittable Reviews

Overall rating
4.8/5
99% positive reviews
60
Excellent
11
Very good
1
Average
0
Poor
0
Terrible
Mary jane E.

Submittable...How do I love you? Let me count the ways!

Used Daily for 2+ years
Reviewed on 2018/04/20
Review Source: Capterra

Try me another day...I am out the door to a meeting.

Pros

Making the decision to shift our application process to online, I was concerned that it would meet the needs of the artists and writers applying and also ease transition for a middle to senior aged office team with varying degrees of electronic saavy. Needless to say we continue to remark on an almost daily basis how we LOVE Submittable. Ease of use was foremost and the Submittable staff are always right there with customer support. Any concerns or suggestions were addressed and often appeared as Submittable staff tweaked and updated the software. Likewise input from customers is often solicited. This open process continues to make the software better and better as new features are added and functionality is streamlined. Over the years Submittable continues to be software service and customer oriented. From staff and applicant feedback, I understand that Submittable greets anyone from neophyte to expert electronic guru users with the same degree of respect, patience, expertise and professional service. I especially appreciate the ease in navigating the software features. Ease in accessing and reviewing all areas of our applications, accessing correspondence with applicants and reviewers, sending out requests for character statements automatically, controlling access to all areas of the application and processes as needed have streamlined the time and task of handling actual materials. No more incomplete applications. Electronic deadlines hold fast.

Cons

Do I miss having USPS delivering stacks of applications for weeks on end around deadlines, when apps just pop up on the list in Submittable? Do I miss the file prep for each application as materials dribbled in little by little and were sometimes incomplete even after the deadline due to weather etc. when that is all tracked by the software? Do I miss handling over and over sections of the application and loosing track when interrupted in the process when a click of a mouse brings me right back? Do I miss being stuck at my desk surrounded by stacks of applications when I now access the applications anywhere there is wifi...even 12 time zones away which is what I did for the last batch of applications? Do I miss being burdened by attempts to streamline or simplify a labor intensive process only to discover all the benefits of using Submittable? Do I realize how staff are freed up to manage more productive tasks in the office than pushing files and paper? Do I realize that the staff team are excited to see applications appearing on their screens, versus groaning when the USPS truck drove into the parking lot? Do I realize how much more economical Submittable is versus staff time and energy factored in with hand processed applications? Do I realize how much more fun it is to problem solve around tailoring the software with Submittable staff to address a need? Do I wish our staff team had transitioned to Submittable sooner? Yes, no regrets we are HUGE Submittable fan

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Great platform but could work better

Used Weekly for 1+ year
Reviewed on 2018/08/14
Review Source: Capterra

In my opinion, user experience and interface matter. Submittable has a clean look that is welcoming to users. It's not a perfect platform and we've had to work around it. The team is very responsive, however, and seems open to improving their product. If only they could move a bit faster.

Pros

Submittable is easy to use and intuitive. With drag-and-drop options, creating an application takes minutes. Logic branching also helps when you want to gather more info based on an applicant's response. The file upload features are also very helpful.

Once your application is live, you can track and label applications as they come in. This is helpful since a quick perusal of an application can determine eligibility. One quick label and you can filter it out during the full review process.

The reviewer portal is equally intuitive. With side-by-side views, your reviewers can read and answer questions or rate the application without having to switch screens. You can also set certain application fields (such as name, gender, etc.) to blind so that there is no bias based on these questions.

Overall, Submittable is a great application portal and get your money's worth.

Cons

Recommendation letter request emails don't get sent out until AFTER the applicant submit their application. This is fine in most cases but you do have to offer a small grace period to recommenders. It would be great if applicants can enter a recommender and hit a button "Request Letter."

The forms can also become rather long if you have a lot of questions. It could affect completion rates.

Finally, just as you are able to remind reference letter writers through the portal, it would be great to be able to remind those with incomplete application about the upcoming deadline. Right now, you can request a list of incomplete applications but you only get name and email addresses. It would be good to see some of the data that the applicants have completed so far.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Donna T.

Submittable makes life easier. As an independent literary organization, we find value in this tool.

Used Daily for 2+ years
Reviewed on 2017/12/06
Review Source: Capterra

We save time.

Pros

What we like most about Submittable is that it allows us to manage submissions more efficiently. I'm not a fan of documents and tasks "living in email." Having a robust product like Submittable saves us time in reading and replying, as well as offering a way to capture and analyze submission data. I cannot imagine handling hundreds of submissions at a time via email, especially with a large reading panel. The built-in tools, such as sorting, labels, varying permission levels, templates, etc. allow us to customize it for our needs. I should add that any time we had a question, customer service responded right away, sometimes within minutes. Even over holidays. What did we do before Submittable? Seriously! What. Did. We. Do?

Cons

There aren't any major cons with Submittable. I'd love some more robust reporting and sorting features and maybe custom permission levels, as there are a few things I'd like to do, but cannot. For example, I'd love to see team member data by specific category, not just by a duration of time. But these are more feature ideas, nothing that I'd consider negative about the existing product. If I had to say one thing, since our reading panel (the ones who use the software) has a varying level of comfort with tech tools that maybe some of the icons could be more intuitive.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jeff S.

It provides me with all necessary services as a submitter. It provides all I require as an editor.

Used Daily for 2+ years
Reviewed on 2017/10/06
Review Source: Capterra

Pros

Submittable is convenient. As a submitter, it provides efficient mechanisms for making submissions and efficient tracking of those submissions. As an editor, it provides me with notices and updates to allow me to process submissions quickly and efficiently. Submittable is practical. As a submitter, a single page allows me to keep track of active submissions to several publications. As an editor, the features for reaction and response to submitters makes my job much easier. Submittable is uncomplicated, easily used, and easy to understand. As a submitter, these qualities make submissions tracking manageable. Submittable is used widely enough to be familiar to virtually all writers and artists who submit work for publication.

Cons

Our current package allows only 5 of our team members to have access to submissions. I could wish for more relaxed limits in that regard.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Donna W.

Not entirely intuitive, but doable for digital immigrants. "Chat" folks are responsive & helpful.

Used Daily for 2+ years
Reviewed on 2017/10/05
Review Source: Capterra

Ease of receiving submissions, as opposed to the manual email system we had in place. Also the ability to link donations as an option when paying. It's a timesaver in processing submissions that allows us to get right to the content, rather than shuffling emails back and forth to our editors.

Pros

It works VERY well for receiving, tracking, reviewing literary submissions. So organized. Helps our statewide editorial team stay connected for working and communicating. Tutorial and articles are helpful tools when setting this up.

Cons

"Up ad running in 15 minutes"? Not likely. Big down side, is that it is EXPENSIVE for non profits, despite the discount. Monthly plans ding you bigtime for signer and submission allotments. We use Premium plan, the next step up is a GIANT leap up in price but also benefits. But we cannot afford that. I would like to see a product for bonafide all-volunteer non-profits with small budgets. Arts organziations are struggling these days.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
User Recommendation
9.4/10
Based on 72 reviews
Compare user recommendation rating with alternatives

Submittable Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Get in touch so we can price out only the features and capacity you need.

Value for Money
4.7/5
Based on 72 reviews
Compare value for money rating with alternatives

Submittable Features

  • API
  • Activity Tracking
  • Custom Fields
  • Data Import/Export
  • Third Party Integration

  • Activity Dashboard
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Customizable Reporting
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Workflow Management

Additional information for Submittable

Key features of Submittable

  • API
  • API availability
  • Activity logging
  • Applicant management
  • Applicant portal
  • Applicant tracking
  • Applications management
  • Approval process control
  • Auto-responders
  • Branching
  • Categorizing
  • Category customization
  • Collaboration tools
  • Commenting / notes
  • Contact management
  • Contest management
  • Custom branding
  • Custom fields
  • Custom forms
  • Customizable approvals
  • Customizable fields
  • Customizable questions
  • Data import/export
  • Document approval
  • Document review
  • Document tagging
  • Drag & drop interface
  • Electronic payments
  • Electronic workflow
  • Email templates
  • File transfer
  • Filtered views
  • Forms management
  • Grant award tracking
  • Grant opportunity search
  • Import / export data
  • Multiple document formats
  • Online applications
  • Permission management
  • Privacy options
  • Process management
  • Reviewer management
  • Scoring
  • Tags & keywords
  • Voting and Galleries
  • Web forms
  • White label

Benefits

  • Integrate with third-party platforms such as WordPress, SalesForce and Zapier thanks to Submittable’s API integration. Data can be transferred across applications with just the click of a button.

  • Create custom workflows, white-labelled forms, data analytics, personalized dashboards and more with Submittable’s advanced customization tools.

  • Send individual submission responses or batch emails using Submittable’s built-in email templates which can be personalized and saved. Keep in touch with submitters throughout the review process by sending notes, auto-responses, contracts or requesting more content.

  • Benefit from Submittable’s promotional tools, including social media marketing and newsletters, to increase traffic and encourage more submissions. Basic marketing is included in Submittable subscriptions.

  • Teams can vote on submissions to calculate the most successful candidate with upvoting or ratings, or businesses can set up Public Voting contests with Submittable to allow customers to decide.

  • Submittable FAQs

    Below are some frequently asked questions for Submittable.

    Q. What type of pricing plans does Submittable offer?

    Submittable offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Get in touch so we can price out only the features and capacity you need.

    Q. What are the main features of Submittable?

    Submittable offers the following features:

    • API
    • API availability
    • Activity logging
    • Applicant management
    • Applicant portal
    • Applicant tracking
    • Applications management
    • Approval process control
    • Auto-responders
    • Branching
    • Categorizing
    • Category customization
    • Collaboration tools
    • Commenting / notes
    • Contact management
    • Contest management
    • Custom branding
    • Custom fields
    • Custom forms
    • Customizable approvals
    • Customizable fields
    • Customizable questions
    • Data import/export
    • Document approval
    • Document review
    • Document tagging
    • Drag & drop interface
    • Electronic payments
    • Electronic workflow
    • Email templates
    • File transfer
    • Filtered views
    • Forms management
    • Grant award tracking
    • Grant opportunity search
    • Import / export data
    • Multiple document formats
    • Online applications
    • Permission management
    • Privacy options
    • Process management
    • Reviewer management
    • Scoring
    • Tags & keywords
    • Voting and Galleries
    • Web forms
    • White label

    Q. Who are the typical users of Submittable?

    Submittable has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Submittable support?

    Submittable supports the following languages:

    English

    Q. What type of pricing plans does Submittable offer?

    Submittable has the following pricing plans:

    Subscription

    Q. Does Submittable support mobile devices?

    Submittable supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Submittable integrate with?

    Submittable integrates with the following applications:

    Gmail, Google Drive, Mailchimp, Salesforce App Cloud, Slack, Wordpress, Zapier

    Q. What level of support does Submittable offer?

    Submittable offers the following support options:

    Knowledge Base, Online Support, Phone Support, Video Tutorials