Phreesia

Phreesia

Phreesia transforms the patient intake process.

3.7/5 (34 reviews)

Phreesia Overview

Phreesia gives healthcare organizations a suite of applications to manage the patient intake process. Our innovative SaaS platform engages patients in their healthcare and provides a modern, consistent experience, while enabling healthcare organizations to optimize their staffing and enhance clinical care.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Phreesia Reviews

Overall rating
3.7/5
68% positive reviews
13
Excellent
10
Very good
5
Average
1
Poor
5
Terrible
Julie C.

Our office has had a fantastic experience with the Phressia system! Great customer service.

Used Daily for 1+ year
Reviewed on 2017/07/11
Review Source: Capterra

Help with insurance benefits and eligibility. Makes the check-in process much easier.

Pros

The implementation of the software with our system seemed easy with the help of the Phreesia personnel. I love that our front desk staff can verify benefits at the time of service! We collect at the time of service and if there is a balance from a previous visit - Phreesia notifies the patient at the time of check-in. This has really helped with collections from past visits. As an Administrator, I am able to run reports on the use of the system, patient satisfaction surveys, as well as many other reports. We are able to refund money back to the patient on the card that was used - without having to hold this card information in our office. Love the Phreesia system!

Cons

There are a few insurance companies that will not verify through the Phreesia system, although this is not really a big problem for us at this time. We really have not had any negative issues with Phreeisa or the many staff members that have helped us over the past year.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jennifer E.

Easy self serve check-ins

Used Daily for 1+ year
Reviewed on 2018/10/29
Review Source: Capterra

It has been a couple of years since I used this software but I tell people about it every chance I get!

Pros

This was so super simple for most people to check themselves in at our clinic! I absolutely loved having the ability to collect copays on the tablet. This system greatly improved patient satisfaction and reduced wait times at the check-in desk as well as provided enhanced patient privacy. I cannot emphasize enough how awesome this product is!!

Cons

The only downside to this system is that older people were often intimidated by it, but our staff simply sat down with the patient and asked the questions and recorded the answers. There were some bugs in the system and occasionally all tablets would stop working. This happened more often than it probably should have but overall, was not enough of a problem to outweigh the benefits!

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Kelly C.

We are a very busy ophthalmic practice and this has been very beneficial to us and our clients

Used Daily for 2+ years
Reviewed on 2017/07/28
Review Source: Capterra

The best benefits are getting the patient back faster, eliminating paperwork to be scanned into the chart. The best feature has to be the capability to verify insurance coverage real time.

Pros

We really like that it is easy to use and the fact that we can get patients back to see the doctor faster. We also like that we can customize our policies to what we are needing for our practice.

Cons

We would prefer if it was touch screen especially for the elderly patients it is hard for them to hold the pen. And it would be nice if it was lighter

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Heather B.

Phreesia has been great for our clinic in helping with consistency in copay collections

Used Daily for 2+ years
Reviewed on 2017/07/15
Review Source: Capterra

increased income and less employee time is spent on checking patients in so that they can be used else where

Pros

The copay collection consistency has been very beneficial to our practice income. Pre visit is very helpful and convenient to both staff and patients.

Cons

The insurance E&B software needs improvement. There are important "notifications" that Phreesia doesn't clearly give us. Also, turn around time for support needs to be quicker, especially for important issues effecting clinic performance.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

6.0/10
Monica P.

Adding Phreesia has made the Checkin process much more efficient

Used Daily for 2+ years
Reviewed on 2017/07/17
Review Source: Capterra

Pros

The ability for patient to quickly complete and sign necessary forms for the office; and the ability to pay copays and balances on the Pad. Ortho Patients are often in a splint or cast so this is very helpful.

Cons

Advertisement at the end of the interview sometimes confuses patients if they are in fact finished. Patients sometimes think we are trying to sell them things. Sometimes they ask us about products listed and we have no idea what they are talking about

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Phreesia Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact Phreesia for full pricing information.

Phreesia Features

  • Activity Dashboard
  • HIPAA Compliance
  • Reminders

  • Appointment Management
  • Automated Scheduling
  • Automatic Notifications
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Client Portal
  • Compliance Management
  • Customizable Reporting
  • Customizable Templates
  • Document Management
  • Document Storage
  • Records Management
  • Reporting & Statistics
  • Self Service Portal
  • Workflow Management

Additional information for Phreesia

Key features of Phreesia

  • Automated payment plans
  • Clinical & demographic intake interviews
  • Copay calculator
  • Eligibility & benefits verification
  • Financial performance monitoring
  • MIPS (Merit-based Incentive Payment System) data capture
  • Online payments
  • Operational analytics
  • Patient intake management
  • Patient pre-registration
  • Patient surveys
  • Payment posting
  • Payment processing
  • Payment reminder emails
  • Payment tracking
  • Signature capture
  • Text messaging
  • Transaction reconciliation

Phreesia FAQs

Below are some frequently asked questions for Phreesia.

Q. What type of pricing plans does Phreesia offer?

Phreesia offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact Phreesia for full pricing information.

Q. What are the main features of Phreesia?

Phreesia offers the following features:

  • Automated payment plans
  • Clinical & demographic intake interviews
  • Copay calculator
  • Eligibility & benefits verification
  • Financial performance monitoring
  • MIPS (Merit-based Incentive Payment System) data capture
  • Online payments
  • Operational analytics
  • Patient intake management
  • Patient pre-registration
  • Patient surveys
  • Payment posting
  • Payment processing
  • Payment reminder emails
  • Payment tracking
  • Signature capture
  • Text messaging
  • Transaction reconciliation

Q. Who are the typical users of Phreesia?

Phreesia has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does Phreesia support?

Phreesia supports the following languages:

English

Q. What type of pricing plans does Phreesia offer?

Phreesia has the following pricing plans:

Subscription

Q. Does Phreesia support mobile devices?

We do not have any information about what devices Phreesia supports

Q. What other apps does Phreesia integrate with?

We do not have any information about what integrations Phreesia has

Q. What level of support does Phreesia offer?

Phreesia offers the following support options:

Online Support, Phone Support