GraceSoft Easy InnKeeping

Property management solution for the independent hotel

About GraceSoft Easy InnKeeping

Easy InnKeeping is a hotel reservation software that offers small to medium-sized hotels, motels, and condos a single platform from which to capture reservations, process payments, and track guests. Incorporating a real-time online reservation system, integrated POS (point of sale) and CMS (content management system), and a multi-language interface, Easy InnKeeping aims to deliver a simple hotel reservation solution.

Designed to manage online bookings from multiple sources, EasyInnKeeping centralizes booking information from the user’s reservation desk, call center, website, and online travel agents such as Expedia and Booking.com. Utilizing Easy InnKeeping’s monthly availability calendar complete with color themes, users can select multiple rooms, block rooms for specific dates, and update room statuses. Easy InnKeeping updates availability options automatically on all booking platforms, removing the need for users to manually update room availability.

With Easy InnKeeping’s integrated CMS and website editing tools, users can create mobile-friendly booking pages and websites to promote their property, manage group bookings, and sell tours and amenities. Easy InnKeeping also facilitates hourly bookings for conference rooms and spa services. Since Easy InnKeeping’s websites and booking pages are optimized for tablets and smartphones, users have the flexibility to capture and manage reservations on the move.

Easy InnKeeping provides users with the tools to analyze and secure their data. With user access controls and a custom report wizard, Easy InnKeeping enables the management of user access levels, and gives users the ability to gain actionable insight into business performance. Users can also manage guest relationships with personalized and automated emails. By supporting integration with Expedia, Booking.com and Paypal, Easy InnKeeping allows users to manage marketing activity and payment processing.

Pricing starting from:

US$59,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to GraceSoft Easy InnKeeping

Key benefits of GraceSoft Easy InnKeeping

  • Easy InnKeeping offers users a mobile-friendly, cloud-based reservations management solution that allows users to capture online bookings on all tablets and smartphones.
  • Easy Innkeeping employs an integrated CMS and website editor, helping users to create attractive booking pages and websites.
  • Easy Innkeeping includes room charts, providing users with the tools to view room availability, select multiple rooms, and block rooms for specific dates.
  • Easy InnKeeping supports integration with Expedia and Booking.com, enabling users to synchronize booking information between platforms.
  • Easy Innkeeping facilitates email marketing, allowing users to create newsletters and email campaigns using email templates, and send bulk personalized emails with the E-Connect feature.

  • Devices

    Business size

    S M L

    Markets

    Canada, Mexico, United States

    Supported Languages

    English

    Pricing starting from:

    US$59,00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to GraceSoft Easy InnKeeping

    Images

    GraceSoft Easy InnKeeping Software - Manage reservations with room charts
    GraceSoft Easy InnKeeping Software - Automate online bookings for conference rooms, spa services & other hourly rentals
    GraceSoft Easy InnKeeping Software - Generate nightly audit reports
    GraceSoft Easy InnKeeping Software - Set up user access levels based on different employee logins
    GraceSoft Easy InnKeeping Software - Generate marketing letters through E-Connect
    GraceSoft Easy InnKeeping Software - Create mobile-friendly booking pages and websites with Easy InnKeeping's integrated CMS & website editor
    GraceSoft Easy InnKeeping Software - Track, measure & gain valuable insight using 50 predefined reports
    View 8 more
    GraceSoft Easy InnKeeping video
    GraceSoft Easy InnKeeping Software - Manage reservations with room charts GraceSoft Easy InnKeeping Software - Automate online bookings for conference rooms, spa services & other hourly rentals GraceSoft Easy InnKeeping Software - Generate nightly audit reports GraceSoft Easy InnKeeping Software - Set up user access levels based on different employee logins GraceSoft Easy InnKeeping Software - Generate marketing letters through E-Connect GraceSoft Easy InnKeeping Software - Create mobile-friendly booking pages and websites with Easy InnKeeping's integrated CMS & website editor GraceSoft Easy InnKeeping Software - Track, measure & gain valuable insight using 50 predefined reports

    Features

    Total features of GraceSoft Easy InnKeeping: 73

    • API
    • Access Controls/Permissions
    • Activities Booking
    • Activity Dashboard
    • Alerts/Notifications
    • Appointment Management
    • Availability Indicator
    • Availability Management
    • Billing & Invoicing
    • Billing Rate Management
    • Booking Management
    • Booking Notes
    • Built-in Accounting
    • CRM
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Channel Management
    • Commission Management
    • Contact Management
    • Credit Card Processing
    • Customer Database
    • Customer Experience Management
    • Customer History
    • Customer Support
    • Customizable Branding
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Data Synchronization
    • Discount Management
    • Electronic Payments
    • Email Templates
    • Employee Management
    • Event Scheduling
    • Extended Stay
    • For Vacation Rentals
    • Front Desk Management
    • GDS/OTA Integration
    • Group Reservations
    • Guest Experience Management
    • Housekeeping Management
    • Inventory Management
    • Invoice Management
    • Marketing Automation
    • Mobile Access
    • Multi-Channel Management
    • Multi-Currency
    • Multi-Language
    • Multi-Location
    • Multi-Property
    • Online Booking
    • Payment Processing
    • Point of Sale (POS)
    • Price / Margin Management
    • Promotions Management
    • Rate Management
    • Real-time Updates
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Reservations Management
    • Revenue Management
    • Room Booking
    • SMS Messaging
    • Single Property
    • Social Media Integration
    • Spa/Activity Management
    • Third Party Booking
    • Third Party Integrations
    • User Management
    • Website Integration
    • Website Management

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    Reviews

    Overall rating

    4,3 /5
    (51)
    Value for Money
    4,3/5
    Features
    4,3/5
    Ease of Use
    4,3/5
    Customer Support
    4,3/5

    Already have GraceSoft Easy InnKeeping?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 51
    Diane A.
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    An exceptional business tool for the small innkeeper or B&B owner

    Reviewed on 2018/04/10

    Pros

    The software is easily customizable to suit your own hospitality business needs. It helps me keep track of my bookings, invoices, income, form letters, customer lists, etc. I t will even compute the applicable hotel taxes for me. When I have an issue, a quick call to their support team gets it straightened out asap. The first year I was in business, I kept track of all my bookings, billing, payments, reservations, cancellations, et cetera, on an Excel spreadsheet. That proved to be too cumbersome and labor intensive. Regular hotel/motel software was too "big" for my small retreat business, and it was some time before I came across Easy InnKeeping. This software has saved me many hours of "reinventing the wheel" and for that, it's very reasonable price is well worth it!

    Cons

    Sometimes it can be sluggish, but it might be my connection speed which can fluctuate (or maybe I'm just impatient). Customizing the html in the various form letters can be tricky, but the support team has been very helpful in figuring it out for me. Sometimes I have trouble assigning "codes" to new items I offer. I try to re-assign codes I don't use, for new things, and it won't let me just overwrite the original assignation. The only other thing I've had an issue with is sometimes it randomly 'denies access' to certain elements on the Billing page, even though I'm the only one that uses the program. However in that instance, I've found workarounds that avoid it.

    Barry H.
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    it makes managing a number of condos much easier

    Reviewed on 2017/08/29

    it makes keeping reservations alot easier to keep track of.

    it makes keeping reservations alot easier to keep track of.

    Pros

    colorful graph=like reservation calendar with multiple options for each reservation so easier to tract what the status is with a renter

    Cons

    it does not sync with VRBO or the other rental; website I use for listings makes it non friendly for my budget or my time to pay someone to fill in multiple calendars on multiple sights. Is does not print a color copy of the calendars for my staff and cleaning company making it harder for everyone in my employ to follow. Is a bit pricey for what I use it for considering that pricing is coming down on alot of software. I basically use the calendar system, would see alot more value if I used all the functions so my bad to a point.

    Response from GraceSoft

    Dear Barry,

    Thank you for your feedback! We understand your needs, and have interest from other clients as well in VRBO integration. Our team is working on an interface with VRBO, and we will let you know when that is available!

    Thank you for choosing Easy InnKeeping

    Conrad M.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    As a standalone it's pretty good BUT if you connect to Expedia, beware!

    Reviewed on 2015/10/01

    I've been on this for about 5 months now and it was a toss up between WebRezPro, and I'm wondering...

    I've been on this for about 5 months now and it was a toss up between WebRezPro, and I'm wondering if I should have gone with the latter. Neither company could convert my data from Rezovation besides the customer table, so I lost a decade of history. I went with Easy Innkeeping because they had the ability to set up a different child/adult extra person rate. It's amazing how many software packages don't. The Easy Innkeeping refresh rate is annoyingly slow, I just expect it to be less than a second. I also don't like that they maintain their own hardware, I would rather they put it on Amazon or Google's server farm, like Clock PMS. They don't charge for bookings over their own system, but $3 for reservations which come through Expedia. The main problem is that data doesn't come over right. The entire amount shows up in the daily rate, no tax or other items, so I have to re-enter it. And I've asked numerous times. And, get this, if you want to set up a minimum stay on weekends, you have to create a separate seasonal rate for every weekend! if you have a Bnb like me, this is not the software you want. They were able to update it via a script on the back end, but it's such an easy thing to code for since they already have a way to apply a rate to the days of the week, it should be just a matter of checking off a box where you want to apply the minimum nights. Tech support is mostly by chat, their little window will pop up saying 'approximate wait time is one minute'....I've gotten that message and waited 20 minutes without result.
    They are constantly improving the software, and uptime has been very good. They run on top of some other software so that when an employee logs in, their password displays in the open in the URL for a second or two. WTF, you may ask? Well, yes, so if you're worried about your employees hacking into another person's account, this software isn't for you either.
    Oh, I paid a year in advance, and for 2 months haven't had time to verify the expedia bookings were correct, so they cut off my access to the software even though I paid for a year, over a $30 past due bill. And they cut it off at night, when they don't have anyone available to take a payment. So yeah, I'm going to start looking around.

    Response from GraceSoft

    Hello Matt,

    It is unfortunate that your experience with Easy InnKeeping was not upto your expectations. It is our continuous endeavor to enhance client satisfaction. We value your feedback as it has helped us to greatly improve Direct Connect functionality through our channel manager and have made some remarkable progress along the way. We look forward to the opportunity to service your property again in the future.

    Team EIK

    Paula A.
    Overall rating
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Software for Running Your Guest Lodging/Vacation Rental Business

    Reviewed on 2016/11/30

    I have been using this product for running my vacation rentals and b&b for over 15 years. Although...

    I have been using this product for running my vacation rentals and b&b for over 15 years. Although I use a variety of booking services, Easy Innkeeping is my master software for managing reservations, running financial reports and coordinating cleaning services for my properties. Can't live without it!

    Pros

    Visual view of bookings across units by month.

    Cons

    Sometimes a bit finicky on my iphone. I use 90% of time on my laptop and use ipad for bookings when I am mobile. The size of the ipad is perfect for the monthly view graphic which is a wonderful way to check availability when away from home.

    Millian M.
    Overall rating
    • Industry: Information Services
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    EZI is very good for the use that I have for it, a whole different category than just a hotel.

    Reviewed on 2017/08/22

    That I am able to make reservations and send from any of my devices and adapt the software to what...

    That I am able to make reservations and send from any of my devices and adapt the software to what I actually need.

    Pros

    The software is very good for the use that I have for it. I used it in a different category than what it is actually set up for and so far up to now I have been able to adapt it for my needs.

    Cons

    Hi the new templates are a little bit confusing to someone that does not have all the technology and up to date features that has been recently installed.

    Showing 5 reviews of 51 Read all reviews

    GraceSoft Easy InnKeeping FAQs

    Below are some frequently asked questions for GraceSoft Easy InnKeeping.

    GraceSoft Easy InnKeeping offers the following pricing plans:

    • Starting from: US$59,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Pricing is based on the number of units required. For full pricing information, contact GraceSoft directly.

    GraceSoft Easy InnKeeping has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    GraceSoft Easy InnKeeping supports the following languages:

    English

    GraceSoft Easy InnKeeping supports the following devices:

    GraceSoft Easy InnKeeping integrates with the following applications:

    Authorize.Net, Google Analytics, PayPal, Quickbooks Online

    GraceSoft Easy InnKeeping offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

    Related categories

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