Easy InnKeeping

Property management solution for the independent hotel

4,3 /5 (49 reviews) Write a Review!

Easy InnKeeping Overview

What is Easy InnKeeping?

Easy InnKeeping is a hotel reservation software that offers small to medium-sized hotels, motels, and condos a single platform from which to capture reservations, process payments, and track guests. Incorporating a real-time online reservation system, integrated POS (point of sale) and CMS (content management system), and a multi-language interface, Easy InnKeeping aims to deliver a simple hotel reservation solution.

Designed to manage online bookings from multiple sources, EasyInnKeeping centralizes booking information from the user’s reservation desk, call center, website, and online travel agents such as Expedia and Booking.com. Utilizing Easy InnKeeping’s monthly availability calendar complete with color themes, users can select multiple rooms, block rooms for specific dates, and update room statuses. Easy InnKeeping updates availability options automatically on all booking platforms, removing the need for users to manually update room availability.

With Easy InnKeeping’s integrated CMS and website editing tools, users can create mobile-friendly booking pages and websites to promote their property, manage group bookings, and sell tours and amenities. Easy InnKeeping also facilitates hourly bookings for conference rooms and spa services. Since Easy InnKeeping’s websites and booking pages are optimized for tablets and smartphones, users have the flexibility to capture and manage reservations on the move.

Easy InnKeeping provides users with the tools to analyze and secure their data. With user access controls and a custom report wizard, Easy InnKeeping enables the management of user access levels, and gives users the ability to gain actionable insight into business performance. Users can also manage guest relationships with personalized and automated emails. By supporting integration with Expedia, Booking.com and Paypal, Easy InnKeeping allows users to manage marketing activity and payment processing.

Easy InnKeeping Overview

Pricing

Starting from
US$39,00/month

Pricing options

Free Trial
Subscription
Value for money

Pricing is based on the number of units required.
For full pricing information, contact GraceSoft directly.


Easy InnKeeping Features

Devices
Business size
S M L
Markets
United States, Canada, Mexico
Supported Languages
English

Media

Manage reservations with room charts
Automate online bookings for conference rooms, spa services & other hourly rentals
Generate nightly audit reports
Set up user access levels based on different employee logins
Generate marketing letters through E-Connect
Create mobile-friendly booking pages and websites with Easy InnKeeping's integrated CMS & website editor
Track, measure & gain valuable insight using 50 predefined reports
Easy InnKeeping video Easy InnKeeping screenshot: Manage reservations with room charts Easy InnKeeping screenshot: Automate online bookings for conference rooms, spa services & other hourly rentals Easy InnKeeping screenshot: Generate nightly audit reports Easy InnKeeping screenshot: Set up user access levels based on different employee logins Easy InnKeeping screenshot: Generate marketing letters through E-Connect Easy InnKeeping screenshot: Create mobile-friendly booking pages and websites with Easy InnKeeping's integrated CMS & website editor Easy InnKeeping screenshot: Track, measure & gain valuable insight using 50 predefined reports

Easy InnKeeping Reviews

Easy InnKeeping Reviews

Overall rating
4,3
/
5
Excellent
25

Very good
17

Average
5

Poor
1

Terrible
1

Value for Money
4,2
Features
4,3
Ease of Use
4,2
Customer Support
4,3
86% recommended this app
Diane A.

An exceptional business tool for the small innkeeper or B&B owner


Barry H.

it makes managing a number of condos much easier

it makes keeping reservations alot easier to keep track of.


Conrad M.

As a standalone it's pretty good BUT if you connect to Expedia, beware!

I've been on this for about 5 months now and it was a toss up between WebRezPro, and I'm wondering if I should have gone with the latter. Neither company could convert my data from Rezovation besides the customer table, so I lost a decade of history. I went with Easy Innkeeping because they had the ability to set up a different child/adult extra person rate. It's amazing how many software packages don't. The Easy Innkeeping refresh rate is annoyingly slow, I just expect it to be less than a second. I also don't like that they maintain their own hardware, I would rather they put it on Amazon or Google's server farm, like Clock PMS. They don't charge for bookings over their own system, but $3 for reservations which come through Expedia. The main problem is that data doesn't come over right. The entire amount shows up in the daily rate, no tax or other items, so I have to re-enter it. And I've asked numerous times. And, get this, if you want to set up a minimum stay on weekends, you have to create a separate seasonal rate for every weekend! if you have a Bnb like me, this is not the software you want. They were able to update it via a script on the back end, but it's such an easy thing to code for since they already have a way to apply a rate to the days of the week, it should be just a matter of checking off a box where you want to apply the minimum nights. Tech support is mostly by chat, their little window will pop up saying 'approximate wait time is one minute'....I've gotten that message and waited 20 minutes without result.
They are constantly improving the software, and uptime has been very good. They run on top of some other software so that when an employee logs in, their password displays in the open in the URL for a second or two. WTF, you may ask? Well, yes, so if you're worried about your employees hacking into another person's account, this software isn't for you either.
Oh, I paid a year in advance, and for 2 months haven't had time to verify the expedia bookings were correct, so they cut off my access to the software even though I paid for a year, over a $30 past due bill. And they cut it off at night, when they don't have anyone available to take a payment. So yeah, I'm going to start looking around.


Paula A.

Great Software for Running Your Guest Lodging/Vacation Rental Business

I have been using this product for running my vacation rentals and b&b for over 15 years. Although I use a variety of booking services, Easy Innkeeping is my master software for managing reservations, running financial reports and coordinating cleaning services for my properties. Can't live without it!


Stephen E.

Great reservation system for the Mirabelle Bed and Breakfast

Uptime is great ... meets all of our needs ... customer support is excellent ... time saver, especially with repeat customers ... love the ability to quickly send a confirmation to our guests. We helped sell your system to another local bed and breakfast!


Diane A.

An exceptional business tool for the small innkeeper or B&B owner

Used Daily for 2+ years
Reviewed on 2018/04/10
Review Source: Capterra

Pros

The software is easily customizable to suit your own hospitality business needs. It helps me keep track of my bookings, invoices, income, form letters, customer lists, etc. I t will even compute the applicable hotel taxes for me. When I have an issue, a quick call to their support team gets it straightened out asap. The first year I was in business, I kept track of all my bookings, billing, payments, reservations, cancellations, et cetera, on an Excel spreadsheet. That proved to be too cumbersome and labor intensive. Regular hotel/motel software was too "big" for my small retreat business, and it was some time before I came across Easy InnKeeping. This software has saved me many hours of "reinventing the wheel" and for that, it's very reasonable price is well worth it!

Cons

Sometimes it can be sluggish, but it might be my connection speed which can fluctuate (or maybe I'm just impatient). Customizing the html in the various form letters can be tricky, but the support team has been very helpful in figuring it out for me. Sometimes I have trouble assigning "codes" to new items I offer. I try to re-assign codes I don't use, for new things, and it won't let me just overwrite the original assignation. The only other thing I've had an issue with is sometimes it randomly 'denies access' to certain elements on the Billing page, even though I'm the only one that uses the program. However in that instance, I've found workarounds that avoid it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Barry H.
Industry: Real Estate
Company size: 2-10 Employees

it makes managing a number of condos much easier

Used Daily for 2+ years
Reviewed on 2017/08/29
Review Source: Capterra

it makes keeping reservations alot easier to keep track of.

Pros

colorful graph=like reservation calendar with multiple options for each reservation so easier to tract what the status is with a renter

Cons

it does not sync with VRBO or the other rental; website I use for listings makes it non friendly for my budget or my time to pay someone to fill in multiple calendars on multiple sights. Is does not print a color copy of the calendars for my staff and cleaning company making it harder for everyone in my employ to follow. Is a bit pricey for what I use it for considering that pricing is coming down on alot of software. I basically use the calendar system, would see alot more value if I used all the functions so my bad to a point.

Response from GraceSoft

Dear Barry,

Thank you for your feedback! We understand your needs, and have interest from other clients as well in VRBO integration. Our team is working on an interface with VRBO, and we will let you know when that is available!

Thank you for choosing Easy InnKeeping

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Conrad M.

As a standalone it's pretty good BUT if you connect to Expedia, beware!

Reviewed on 2015/10/01
Review Source: Capterra

I've been on this for about 5 months now and it was a toss up between WebRezPro, and I'm wondering if I should have gone with the latter. Neither company could convert my data from Rezovation besides the customer table, so I lost a decade of history. I went with Easy Innkeeping because they had the ability to set up a different child/adult extra person rate. It's amazing how many software packages don't. The Easy Innkeeping refresh rate is annoyingly slow, I just expect it to be less than a second. I also don't like that they maintain their own hardware, I would rather they put it on Amazon or Google's server farm, like Clock PMS. They don't charge for bookings over their own system, but $3 for reservations which come through Expedia. The main problem is that data doesn't come over right. The entire amount shows up in the daily rate, no tax or other items, so I have to re-enter it. And I've asked numerous times. And, get this, if you want to set up a minimum stay on weekends, you have to create a separate seasonal rate for every weekend! if you have a Bnb like me, this is not the software you want. They were able to update it via a script on the back end, but it's such an easy thing to code for since they already have a way to apply a rate to the days of the week, it should be just a matter of checking off a box where you want to apply the minimum nights. Tech support is mostly by chat, their little window will pop up saying 'approximate wait time is one minute'....I've gotten that message and waited 20 minutes without result.
They are constantly improving the software, and uptime has been very good. They run on top of some other software so that when an employee logs in, their password displays in the open in the URL for a second or two. WTF, you may ask? Well, yes, so if you're worried about your employees hacking into another person's account, this software isn't for you either.
Oh, I paid a year in advance, and for 2 months haven't had time to verify the expedia bookings were correct, so they cut off my access to the software even though I paid for a year, over a $30 past due bill. And they cut it off at night, when they don't have anyone available to take a payment. So yeah, I'm going to start looking around.

Response from GraceSoft

Hello Matt,

It is unfortunate that your experience with Easy InnKeeping was not upto your expectations. It is our continuous endeavor to enhance client satisfaction. We value your feedback as it has helped us to greatly improve Direct Connect functionality through our channel manager and have made some remarkable progress along the way. We look forward to the opportunity to service your property again in the future.

Team EIK

Rating breakdown

Ease of Use
Customer Support

Paula A.
Company size: 2-10 Employees

Great Software for Running Your Guest Lodging/Vacation Rental Business

Used Daily for 2+ years
Reviewed on 2016/11/30
Review Source: Capterra

I have been using this product for running my vacation rentals and b&b for over 15 years. Although I use a variety of booking services, Easy Innkeeping is my master software for managing reservations, running financial reports and coordinating cleaning services for my properties. Can't live without it!

Pros

Visual view of bookings across units by month.

Cons

Sometimes a bit finicky on my iphone. I use 90% of time on my laptop and use ipad for bookings when I am mobile. The size of the ipad is perfect for the monthly view graphic which is a wonderful way to check availability when away from home.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Stephen E.
Industry: Hospitality
Company size: 2-10 Employees

Great reservation system for the Mirabelle Bed and Breakfast

Used Daily for 2+ years
Reviewed on 2016/11/30
Review Source: Capterra

Uptime is great ... meets all of our needs ... customer support is excellent ... time saver, especially with repeat customers ... love the ability to quickly send a confirmation to our guests. We helped sell your system to another local bed and breakfast!

Pros

Ability to enter reservation via cell phones, iPads, etc. while away from our B and B

Cons

Capturing customer data into excel to perform analysis on my own ... but I have not discussed this
with customer service.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,6/10
Based on 49 user ratings
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Easy InnKeeping Pricing

Easy InnKeeping Pricing

Starting from
US$39,00/month
Free Trial
Subscription
Value for money

Pricing is based on the number of units required.
For full pricing information, contact GraceSoft directly.

Pricing is based on the number of units required.
For full pricing information, contact GraceSoft directly.

Value for Money
4,2/5
Based on 49 user ratings
Compare value for money rating with alternatives
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Easy InnKeeping Features

Easy InnKeeping Features

API
Activity Dashboard
Automatic Notifications
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Channel Management
Credit Card Processing
Discount Management
Electronic Payments
Inventory Management
Invoice Management
Online Booking Integration
Price Management
Promotions Management
Reporting & Statistics
Reservations Management
Room Booking
Third Party Integration
Features
4,3/5
Based on 49 user ratings
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Categories

Additional information for Easy InnKeeping

Additional information for Easy InnKeeping

Key features of Easy InnKeeping

  • Account / invoice transfer
  • Assignment management
  • Automated nightly audit reports
  • Availability indicator
  • Availability management
  • Booking management
  • Booking notes
  • CRM
  • Calendar management
  • Content management
  • Conversation tracking
  • Credit card processing
  • Custom report wizard
  • Data synchronization
  • Data visualization
  • Email Templates
  • Email confirmations
  • Email reminders
  • Fee / commission management
  • Front office management
  • GDS / OTA integration
  • Group management
  • Guest experience management
  • Guest management
  • Hourly bookings
  • Housekeeping management
  • Individual / group check-in
  • Inventory management
  • Multi-language interface
  • Multi-property
  • Multiple rate plans
  • Newsletter management
  • Nightly backup reports
  • Online property distribution
  • POS integration
  • Payment processing
  • Real time online reservation system
  • Registration management
  • Reporting & statistics
  • Reservation classification
  • Reservations management
  • Restaurant & Gift Shop POS
  • Revenue reporting
  • Role-based permissions
  • Room availability accounting
  • Room charts
  • Sale performance tracking
  • Staff operations management
  • Website editor

Benefits

  • Easy InnKeeping offers users a mobile-friendly, cloud-based reservations management solution that allows users to capture online bookings on all tablets and smartphones.
  • Easy Innkeeping employs an integrated CMS and website editor, helping users to create attractive booking pages and websites.
  • Easy Innkeeping includes room charts, providing users with the tools to view room availability, select multiple rooms, and block rooms for specific dates.
  • Easy InnKeeping supports integration with Expedia and Booking.com, enabling users to synchronize booking information between platforms.
  • Easy Innkeeping facilitates email marketing, allowing users to create newsletters and email campaigns using email templates, and send bulk personalized emails with the E-Connect feature.

  • Easy InnKeeping FAQs

    Easy InnKeeping FAQs

    Below are some frequently asked questions for Easy InnKeeping.

    Q. What type of pricing plans does Easy InnKeeping offer?

    Easy InnKeeping offers the following pricing plans:

    Starting from: US$39,00/month

    Pricing model: Subscription

    Free Trial: Available

    Pricing is based on the number of units required. For full pricing information, contact GraceSoft directly.

    Q. What are the main features of Easy InnKeeping?

    Easy InnKeeping offers the following features:

    • Account / invoice transfer
    • Assignment management
    • Automated nightly audit reports
    • Availability indicator
    • Availability management
    • Booking management
    • Booking notes
    • CRM
    • Calendar management
    • Content management
    • Conversation tracking
    • Credit card processing
    • Custom report wizard
    • Data synchronization
    • Data visualization
    • Email Templates
    • Email confirmations
    • Email reminders
    • Fee / commission management
    • Front office management
    • GDS / OTA integration
    • Group management
    • Guest experience management
    • Guest management
    • Hourly bookings
    • Housekeeping management
    • Individual / group check-in
    • Inventory management
    • Multi-language interface
    • Multi-property
    • Multiple rate plans
    • Newsletter management
    • Nightly backup reports
    • Online property distribution
    • POS integration
    • Payment processing
    • Real time online reservation system
    • Registration management
    • Reporting & statistics
    • Reservation classification
    • Reservations management
    • Restaurant & Gift Shop POS
    • Revenue reporting
    • Role-based permissions
    • Room availability accounting
    • Room charts
    • Sale performance tracking
    • Staff operations management
    • Website editor

    Q. Who are the typical users of Easy InnKeeping?

    Easy InnKeeping has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does Easy InnKeeping support?

    Easy InnKeeping supports the following languages:

    English

    Q. What type of pricing plans does Easy InnKeeping offer?

    Easy InnKeeping has the following pricing plans:

    Subscription

    Q. Does Easy InnKeeping support mobile devices?

    We do not have any information about what devices Easy InnKeeping supports

    Q. What other apps does Easy InnKeeping integrate with?

    Easy InnKeeping integrates with the following applications:

    Authorize.net, Google Analytics, PayPal, QuickBooks Online

    Q. What level of support does Easy InnKeeping offer?

    Easy InnKeeping offers the following support options:

    Phone Support, Online Support, FAQs