--- description: Learn how Readymode can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Readymode Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Readymode](/software/107701/xencall) # Readymode Canonical: https://www.getapp.za.com/software/107701/xencall Page: 1 / 7\ Next: [Next page](https://www.getapp.za.com/software/107701/xencall?page=2) > Readymode is an all-in-one predictive dialer with dialing speeds that adjust to agent availability, DID reputation management, call cadencing, inbound/outbound channels, ACD, IVR, call recording, a live floor map of agents and reporting. > > Verdict: Rated **4.6/5** by 142 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Readymode Configure dialer speeds to call multiple channels in the background and optimize calls per agent to customize call ratios. DID reputation management for visibility into which numbers have been flagged by the major carriers so you can call smarter and not waste valuable leads. Call cadencing to dial the right lead at the right time. Only call on clean DIDs with the Autopilot feature. Automatically prioritize outbound dialing lists and organize leads to suit workflow processes, with custom dispositions and queues, plus lead targeting based on lead status and custom criteria. Create and customize multiple IVRs based on dynamic rules, including time of day and caller options. Configure unlimited inbound queues and prioritize them via a ring configuration to strategically distribute calls to agents. Monitor all agents in real time via a live floor map of your sales team and listen, whisper or barge in on calls. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 142 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Readymode - **Location**: Vancouver, Canada - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$199,00 - **Pricing model**: Per User - **Pricing Details**: Readymode offers monthly subscriptions based on the number of users. They also provide live, one-on-one demos at no charge or purchase commitments. Please contact Readymode for a custom quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, Mexico, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agent Interface - Alerts/Escalation - Alerts/Notifications - Answering Machine Detection - Auto-Dialer - Automatic Call Distribution - Blended Call Center - CRM - Calendar Management - Call Center Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting ## Integrations (18 total) - ActiveCampaign - Agile CRM - ClickSend - ConvergeHub - Gmail - Google Calendar - Google Maps - HubSpot CRM - InvestorFuse - Lead Sherpa - LeadSquared - LeadsPedia - Pipedrive - Podio - REIPro ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Call Centre Software](https://www.getapp.za.com/directory/275/call-center/software) ## Related Categories - [Call Centre Software](https://www.getapp.za.com/directory/275/call-center/software) - [Contact Centre Software](https://www.getapp.za.com/directory/593/contact-center/software) - [Inside Sales Software](https://www.getapp.za.com/directory/761/inside-sales/software) - [Predictive Dialer Software](https://www.getapp.za.com/directory/849/predictive-dialer/software) - [Call Tracking Software](https://www.getapp.za.com/directory/749/call-tracking/software) ## Alternatives 1. [Convoso](https://www.getapp.za.com/software/8280/cloud-predictive-dialer) — 4.5/5 (387 reviews) 2. [DialedIn CCaaS](https://www.getapp.za.com/software/104279/chasedata) — 4.8/5 (324 reviews) 3. [Kixie PowerCall](https://www.getapp.za.com/software/104961/kixie) — 4.6/5 (294 reviews) 4. [Call Logic](https://www.getapp.za.com/software/131507/call-logic) — 4.7/5 (56 reviews) 5. [Five9](https://www.getapp.za.com/software/91276/five9) — 4.2/5 (481 reviews) ## Reviews ### "Former Account Center Manager" — 3.0/5 > **Abdelrahman** | *13 March 2026* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: Being simple when it comes to the new callers and dispositions and how to use, It's user friendly and the admin access has a very good view when it comes to live ausits and pulling reports. > > **Cons**: That It's not evolving as other dialers are coming up nowadays that have many more features than ReadyMode like Orum, It shows a very advanced modern view on every part of the dialer when it comes to the Caller or Manger view and a lot of dialers are relying on AI now including Orum to determine the call results and give a full transcript for the call no matter what the call's language was: English or European > > It's fine but It needs to have more features and upgrade Its interface and definetley use AI to elevate and upgrade It's features. ----- ### "BEST DIALER IVE EVER USED" — 5.0/5 > **Elton** | *10 April 2026* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: how easy it is to dial and keep track of clients on here and how you can listen to all call logs and set up callbacks and customer support is great and fast and definitely worth the money > > **Cons**: sometimes it bugs out and wont call sometimes and i guess it kinda looks outdated as well and sometimes it overlays callbacks > > very great and would recommend anyone to use this if they are in a sales enviorment and want to keep track and save time with the dials ----- ### "Would you recommend Readymode?" — 5.0/5 > **Fransheska** | *13 March 2026* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: It's really intuitive to use; I use it every day at work, and it's truly excellent. Unlike other providers like Convoso and iTel, which experience frequent outages and poor connectivity, I also consider it affordable. I wouldn't say it's cheap, but it's definitely worth the price. > > **Cons**: It's not very clear how to transfer a call between agents; it's a bit difficult. There's a long way, which is the one my colleagues and I use, but I'm sure there must be an easier way. > > My overall experience is excellent; the connectivity is good, it allows you to configure it completely to your liking, it's very intuitive, and overall it's an excellent tool. ----- ### "Read-mode CRM and Dialler" — 4.0/5 > **Caitlyn** | *16 March 2026* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: I love that Read-mode allows you to track your time to be more efficient. Ready-mode also allows you to show what you are doing with your time, there is a mode for everything and is highly customisable. You are also able to be assigned to multiple lists for calling. > > **Cons**: Sometimes there is "Dead Air" this is what my team would call it when it seems to have connected to a call, however it has not connected to the call > > I feel my overall experience has been positive. The customer support team is always ready to help and is fast when it comes to dialler problems. ----- ### "Overall Satisfied" — 4.0/5 > **George** | *14 March 2026* | Construction | Recommendation rating: 7.0/10 > > **Pros**: It has all the features we need, the inter-user communications tools are simple, easy to use. Tech support is fast, responsive and liberally available. > > **Cons**: It seems to use a lot of resources and be quite selective about operating environments. It seems to dislike several platforms. > > I would say it is satisfactory. There does seem to be a few small annoying bugs, that surface from time to time. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.za.com/software/107701/xencall?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/107701/xencall) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data