SalonTarget

Salon & spa management software

5 /5 (12 reviews) Write a Review!

SalonTarget Overview

What is SalonTarget?

SalonTarget is a business and operations management software for small and mid-size salon and spa companies. The software allows salon owners to accept bookings in both online and offline modes via phone or in-person at reception. All customer details are stored in SalonTarget, which helps to accelerate future bookings. Regular customers are provided discounts on bookings and the system reaches out to them frequently through promotional campaigns and emails.

SalonTarget provides a command center check-in/out schedule through which owners can check the number of services currently being booked by customers, the number of stylists working in the salon, and future appointments. In the event of appointment cancellation, the tool helps salons to understand the reasons for cancellation and tries to reach out to customers to schedule another appointment. The software also monitors customer behavior on salon websites and creates customized advertisement campaigns to attract customers.

SalonTarget provides a referral management program that allows salon owners to provide discounted salon services and gift cards to customers in exchange for bringing in referrals. The salon owners can make changes in rate lists, add discounts, and authorize refunds with a protected passcode.

SalonTarget provides a detailed analysis of customer visits, revenue collection, retail sales, and re-bookings in weekly or monthly reports containing visual performance graphs and dashboards. The reports also contain advanced statistical analyses providing reasons for an increase or decrease in customer bookings on specific days.

SalonTarget Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact SalonTarget for pricing. 1-800-424-7629


SalonTarget Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

SalonTarget's three way booking chart
Client information
Appointment management
Scheduled appointments
Client review management
Assign appointments to specific employees
SalonTarget screenshot: SalonTarget's three way booking chart SalonTarget screenshot: Client information SalonTarget screenshot: Appointment management SalonTarget screenshot: Scheduled appointments SalonTarget screenshot: Client review management SalonTarget screenshot: Assign appointments to specific employees

SalonTarget Reviews

SalonTarget Reviews

Overall rating
5
/
5
Excellent
12

Very good
0

Average
0

Poor
0

Terrible
0

Value for Money
4,9
Features
4,8
Ease of Use
5
Customer Support
4,9
100% recommended this app
Gregory Z.

Anthony and the Salon Target Team have been extremely attentive and made our transition very...

We have received numerous benefits from this software.

Our front desk has become much more efficient for many reasons.
1. They do not have to physically make reminder calls any more.
2. They do not have to book as many appointments over the phone.
3. There are not as many employees at the front desk because they can check their phones to see if there is a walk-in waiting or if their next appointment has arrived.
4. The employees can check their sales on their phone at the end of the night instead of slowing down the cash out process.

Our customers are happier with our added conveniences:
1. They love the text reminders
2. They love the ability to book online
3. They love the speedier checking in and out process due to the added conveniences listed above.

Letting our clients know about any product deals or promotions we have:
1. I don't have to have a marketing company and costly e-mail program to send out promotions.
2. Rewarding our clients for sending us referrals and being able to track easily.

Simplified book keeping and payroll process;
1. Our book keeper can login in when it is convenient for her to do her work.
2. Our front desk does not have to print and fax daily, weekly, and payroll reports.

Being able to login from anywhere:
1. As an owner I can login to both of my businesses at any time to check what is going on.
2. My employees can login at any time to check their schedule and sales.
3. Being able to limit what each employee has access to.

There are so many benefits we have received from switching to Salon Target it is so hard to name them all. The above is a comprehensive list as we are still learning how to maximize the software's full potential.


Sade D.

Easy to use, versatile and up to date with modern technology


Kelly N.

Easy to use and from any device

Quick and easy salon managing


Jessica P.

After set up I've had a seamless professional experience that helps me run my business...

I get professional emails and reminders for my clients. It helps me manage my clients so I'm not spending a lot of time on the phone. The two hour text alert reminder makes it so I have zero no shows. The check out process is seamless and reliable, it takes minutes with minimal effort. I very rarely have any issues with this software.


Holly M.

Great easy to use and easy to train software! They made it so easy to swap from our previous...


Gregory Z.
Industry: Consumer Services
Company size: 11-50 Employees

Anthony and the Salon Target Team have been extremely attentive and made our transition very smooth.

Used Daily for 1+ year
Reviewed on 2017/09/06
Review Source: Capterra

We have received numerous benefits from this software.

Our front desk has become much more efficient for many reasons.
1. They do not have to physically make reminder calls any more.
2. They do not have to book as many appointments over the phone.
3. There are not as many employees at the front desk because they can check their phones to see if there is a walk-in waiting or if their next appointment has arrived.
4. The employees can check their sales on their phone at the end of the night instead of slowing down the cash out process.

Our customers are happier with our added conveniences:
1. They love the text reminders
2. They love the ability to book online
3. They love the speedier checking in and out process due to the added conveniences listed above.

Letting our clients know about any product deals or promotions we have:
1. I don't have to have a marketing company and costly e-mail program to send out promotions.
2. Rewarding our clients for sending us referrals and being able to track easily.

Simplified book keeping and payroll process;
1. Our book keeper can login in when it is convenient for her to do her work.
2. Our front desk does not have to print and fax daily, weekly, and payroll reports.

Being able to login from anywhere:
1. As an owner I can login to both of my businesses at any time to check what is going on.
2. My employees can login at any time to check their schedule and sales.
3. Being able to limit what each employee has access to.

There are so many benefits we have received from switching to Salon Target it is so hard to name them all. The above is a comprehensive list as we are still learning how to maximize the software's full potential.

Pros

The software has so many features it is hard to name just one. We are an upscale barbershop with two locations and salon target has helped us manage our walk-in and appointment business so much more efficiently. I would have to say because of the volume of people coming into the business at one time (men's haircuts are much quicker) the automated confirmations and online bookings have made our front desk so much more efficient. Our checking in and out wait times are much shorter and the front desk staff has the time to greet the clients as soon as they walk in the door instead of being on the phone and making them wait. Our clients love the ability to book online as well as the text reminders. We have received many comments from our busy clientele that they do not have time to use the phone. In some cases we have had customers setting reminders for themselves to call when we open up first thing Monday morning to get an appointment time that is convenient for them before they fill up for the week. Our staff loves the ability to check their phone to view their appointment book, walk-in list, and sales. This cuts down on the amount of people congregating at the front desk. It also saves the front desk person from having to leave the desk to let the barbers to let them know they are needed. Lastly, our book keeping department loves the ability to login in to view all of the reports. This saves the front desk from having to print and fax nightly, weekly, and payroll reports.

Cons

I can't say there is something I don't like about the software. The only challenge is that it does so much to help build the business and retain customers that I need to make sure that myself and front desk teams are doing everything to take full advantage of all of the benefits. Again, this is on my end and my responsibility to make sure we are doing everything in our power to maximize the software's capability. This is in no way a short coming or least favorite part of the software. As a business owner/operator my major challenge is making sure I am spending the necessary time working on my business along with working in it on a daily basis.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Sade D.

Easy to use, versatile and up to date with modern technology

Used Daily for 2+ years
Reviewed on 2017/09/09
Review Source: Capterra

Pros

Easy to use and navigate through all of the options. As a salon manager the software provides me the ability to review all of our clients past history, easy to use profile builders that make up selling a mindless task and communication with our front desk is simple and fast with the touch screens at our stations! The station screens provide my clients with a customized experience that makes it easier for me to keep up with their ever changing hair styles and products. From a business point of view it's easy for me to see all reports such as inventory, client history, closing out the draw and opening the salon for the day. The reports are self explanatory and great for us to stay on top of progress retention and what we could work on! Not to mention the ability to send out automatic reminders to clients and email marketing!

Rating breakdown

Ease of Use

Kelly N.

Easy to use and from any device

Used Daily for 6-12 months
Reviewed on 2017/08/16
Review Source: Capterra

Quick and easy salon managing

Pros

I like that the software is easy to use and understand. Obviously there were a few bumps trying to figure that system out in the beginning, but the Salon Target staff was incredibly helpful when it came to helping me figure things out. I also love that the system sends out the reminders for me and the clients love the reminders as well!

Cons

The one thing that I like least is that it only works best on chrome! I have all mac products so to check the schedule I have to have the chrome app on my phone.

Response from SalonTarget

Hi Kelly,

Thank you so much for your feedback, we are happy that you love SalonTarget and benefiting from all it can offer. As applies to all devices, simply download the Google Chrome browser onto your Mac and then open SalonTarget up using that browser. You will be all set!

Here is a link to download Google Chrome for Mac for your convenience:

https://www.google.com/chrome/browser/desktop/index.html

Sincerely,
SalonTarget

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Jessica P.
Industry: Consumer Services
Company size: Self Employed

After set up I've had a seamless professional experience that helps me run my business efficiently.

Used Daily for 2+ years
Reviewed on 2017/09/29
Review Source: Capterra

I get professional emails and reminders for my clients. It helps me manage my clients so I'm not spending a lot of time on the phone. The two hour text alert reminder makes it so I have zero no shows. The check out process is seamless and reliable, it takes minutes with minimal effort. I very rarely have any issues with this software.

Pros

I love the online booking and automatic emails. My clients love to be reminded to book their appointment after four weeks when they don't have an appointment on the books.

Cons

If I were to talk about a slight inconvenience it would be google updates in relation to my printer. I have to use explorer when this happens.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Holly M.
Company size: 11-50 Employees

Great easy to use and easy to train software! They made it so easy to swap from our previous system!

Used Daily for 1+ year
Reviewed on 2017/08/16
Review Source: Capterra

Pros

I LOVE that as a customer they listen to your needs and are constantly implementing new features! We have had several requests and the SalonTarget team has been wonderful by working hard to help us achieve all of our needs with our software!

Cons

I wish that there was a better way to use resources for booking team members that do services in both hair & spa.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,7/10
Based on 12 user ratings
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SalonTarget Pricing

SalonTarget Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact SalonTarget for pricing. 1-800-424-7629

Contact SalonTarget for pricing. 1-800-424-7629

Value for Money
4,9/5
Based on 12 user ratings
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SalonTarget Features

SalonTarget Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4,8/5
Based on 12 user ratings
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Categories

Additional information for SalonTarget

Additional information for SalonTarget

Key features of SalonTarget

  • Appointment reminders
  • Booking management
  • Client feedback management
  • Client management
  • Dashboard
  • Discount management
  • Gift card management
  • Loyalty program
  • Payroll & commissions
  • Point of Sale (POS)
  • Referral program
  • Reports
  • Reviews
  • Role-based permissions
  • SMS marketing
  • Scheduled reporting
  • Scheduling
  • Social marketing
  • Social media integration
  • Surveys
  • Training management
  • Transactions
  • Two-factor authentication

Benefits

• Salon Target has an automatic multi-cash drawer balancer that monitors all the cash transactions of the salon, for sales as well as credit side.

• The cash balancer provides access codes and analysis reports which contain information on refunds and payments made to vendors.

• The software has an intuitive appointment booking portal that manages and records all the bookings, cancellations, and re-bookings made in a day.

• The application also has a client dashboard that contains all the client details such as the number of bookings made in a month, transaction history and personal details.

• SalonTarget's client review management feature moderates all customer reviews on the website and on other social media platforms, and helps in solving customer queries.

SalonTarget FAQs

SalonTarget FAQs

Below are some frequently asked questions for SalonTarget.

Q. What type of pricing plans does SalonTarget offer?

SalonTarget offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Contact SalonTarget for pricing. 1-800-424-7629

Q. What are the main features of SalonTarget?

SalonTarget offers the following features:

  • Appointment reminders
  • Booking management
  • Client feedback management
  • Client management
  • Dashboard
  • Discount management
  • Gift card management
  • Loyalty program
  • Payroll & commissions
  • Point of Sale (POS)
  • Referral program
  • Reports
  • Reviews
  • Role-based permissions
  • SMS marketing
  • Scheduled reporting
  • Scheduling
  • Social marketing
  • Social media integration
  • Surveys
  • Training management
  • Transactions
  • Two-factor authentication

Q. Who are the typical users of SalonTarget?

SalonTarget has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does SalonTarget support?

SalonTarget supports the following languages:

English

Q. What type of pricing plans does SalonTarget offer?

SalonTarget has the following pricing plans:

Subscription

Q. Does SalonTarget support mobile devices?

We do not have any information about what devices SalonTarget supports

Q. What other apps does SalonTarget integrate with?

We do not have any information about what integrations SalonTarget has

Q. What level of support does SalonTarget offer?

SalonTarget offers the following support options:

Phone Support, Online Support, FAQs