About GamEffective
Centical is an enterprise-level corporate platform designed to support frontline employees in roles such as sales, customer support or field services. Its cloud-based web platform and companion mobile apps provide an environment for setting and tracking employee performance in a way that effectively engages employees in their development. Dynamic personalized goal setting and benchmarking can be used to reflect broader collective objectives, feeding back real time data using rich game-like techniques and metaphors that amount to a "fitness tracker" for work. Graphical narratives inspired by popular gaming themes such as fantasy, sports and racing are simple to apply, going beyond leader boards and badges to promote a playful method for knowledge retention.
Aside from cultivating healthy, collaborative and constructive competition among colleagues or peers, Centrical also combines learning features. Here the system uses notifications, reminders and bite-sized learning tracks to serve employees with clear calls to action that encourage on the job mastery and onboarding. Integration with multiple enterprise apps including any external LMS connects additional learning materials, while built-in authoring tools allows simulations, quizzes and blended learning sessions to be created.
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Key benefits of GamEffective
Devices
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Supported Languages
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Features
Total features of GamEffective: 42
- Activity Tracking
- Assessment Management
- Badge Management
- Benchmarking
- Built-in Course Authoring
- CRM
- Collaboration Tools
- Contest Management
- Employee Onboarding
- Employee Recognition Software
- Engagement Analytics
- Feedback Management
- For Call Centers
- For Developers
- For Education
- For Onboarding
- For Sales Teams/Organizations
- Gamification
- Goal Management
- Goal Setting / Tracking
- Leaderboards
- Learning Management
- Learning Paths/Tracks
- Mobile Access
- Negative Feedback Management
- Onboarding
- Performance Management
- Performance Metrics
- Progress Tracking
- Pulse Surveys
- Question Library
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real-time Updates
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Rewards Management
- Self-Learning
- Training Management
- Visual Analytics
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Reviews
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Overall rating
Reviewed on 2018/01/11
- Industry: Alternative Medicine
- Company size: 51-200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Lives up to its promise
Reviewed on 2017/03/19
We worked with GE on our call center getting our agents to learn a new product line.
Their...
We worked with GE on our call center getting our agents to learn a new product line.
Their customer success team is amazing and helped us get up and running in under 4 weeks. Their content experts were very professional and helped us with best practices on making our training more approachable, cutting it down to a series of short sessions so it could be learned by agents on the job while doing their daily tasks. After this success we implemented their product across our sales teams also and they've been loving the platform. This is really a product that makes an impact
Pros
Great analytics
Integrates seamlessly with salesforce and Zendesk
Really drives performance
Cons
Graphics are a little outdated
- Industry: Information Technology & Services
- Company size: 10 000+ Employees
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Review Source
Overall rating
Reviewed on 2018/04/20
- Industry: Internet
- Company size: 51-200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
This actually works to engage teams
Reviewed on 2021/01/18
Pros
We are rather early in using Centrical it it already shows good results.
We are using it to engage our sales department and a few other teams. I like the gamification and how you can choose all kinds of KPIs to incentivize and celebrate top-performers. Implementing micro-learning-elements where they are helpful is also something that stands out for me.
As always for a German company, being GDPR compliant was a Must.
Cons
No big issues, just some feature requests we'd value and an integration to our CRM. Due to the time zones, Service cannot respond extremely quickly, but the level is still at a level we are satisfied with.
- Industry: Financial Services
- Company size: 51-200 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An effective tool that truly engages employees
Reviewed on 2017/04/23
Gameffective's platform brought a new spirit and really changed the oldschool training in our...
Gameffective's platform brought a new spirit and really changed the oldschool training in our company. We wanted to freshen up our learning materials and find interesting ways to train new employees, so we reached out to Gameffective about their learning solution. I was surprised to see how much our employees loved the platform and how motivated they were to pass the training. Gameffective's team has always been there for us, up for new ideas and happy to answer question or solve problems if necessary.
GamEffective FAQs
Below are some frequently asked questions for GamEffective.Q. What type of pricing plans does GamEffective offer?
GamEffective offers the following pricing plans:
- Starting from:
- Free Trial: Not Available
Contact the sales team to receive a pricing quote.
Q. What are the main features of GamEffective?
We do not have any information about GamEffective features
Q. Who are the typical users of GamEffective?
GamEffective has the following typical customers:
51-200, 201-500, 501-1 000, 1 001+
Q. What languages does GamEffective support?
GamEffective supports the following languages:
English
Q. Does GamEffective support mobile devices?
GamEffective supports the following devices:
Android (Mobile)
Q. What other apps does GamEffective integrate with?
GamEffective integrates with the following applications:
Confluence, Cornerstone LMS, Impact360 Workforce Management, Jive, Microsoft SharePoint, Oracle CRM On Demand, SAP Business One, Salesforce Sales Cloud, Yammer, Zendesk
Q. What level of support does GamEffective offer?
GamEffective offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
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