Texting Base

Personalized SMS marketing & client lead outreach platform

About Texting Base

Texting Base offers a scalable SMS-based, text message marketing platform with scalable package options all the way up to enterprise-level deployment. Businesses sending 1,250 messages per month, all the way up to those sending 5 million, can access a system that promotes a spam-free approach to reaching out within a customer base. Boasting patented technology for making every text message personalized and therefore more engaging for the recipient, Texting Base doesn't "blast out" spam en masse to contacts. More meaningful group texts can be sent to multiple contacts, including automated greetings and well wishes for birthdays, anniversaries or holidays.

Texting Base also takes a direct, personal touch with bi-directional chat from a dedicated phone number instead of short codes. The system also places an emphasis on TCPA compliance, adding a suite of tools for duplicate contact or message detection and removal, opt-out functions, plus a dedicated compliance portal for safer management.

Pricing starting from:

US$50,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Texting Base

  • Engage customer contacts instead of blasting them with spam SMS texts, instead Texting Base's technology to personalize messages and automatically send socially valuable greetings for birthdays, anniversaries etc.
  • With pricing packages available for 250 - 5,000,000 sent messages per month, users can send group texts to multiple recipients with ease and quickly import contact lists from CSV file.
  • Geo-location awareness allows contacts to be sorted and organized according to proximity, particularly useful when targeting localized customers for certain campaigns.
  • Texts can become more conversational with bi-directional chat capabilities, with messages sent from a dedicated phone number rather than a short code.
  • Texting Base promises HIPAA and TCPA compliance to obey governing laws on text messaging, providing a suite of features and an administrator portal for trusted standards adherence.
  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$50,00/month

    • Free Trial
    • Free Version
    • Subscription

    Images

    Contact records can be uploaded in bulk from CSV by simply dragging the file into the window
    The upload process allows record fields to be selected or ignored during the import of contact details
    Once imported, contact records can be fully managed within the intuitive system
    With a contact selected, full records can be viewed and edited where necessary along with the option to schedule messages
    The Schedule A Text screen allows personalized messages to be drafted, scheduled and previewed
    The Messages tab shows single and group contacts along with a chronological history of messages sent and received
    Bi-Directional SMS marketing
    View 8 more
    Texting Base video
    Texting Base video
    Texting Base screenshot: Contact records can be uploaded in bulk from CSV by simply dragging the file into the window Texting Base screenshot: The upload process allows record fields to be selected or ignored during the import of contact details Texting Base screenshot: Once imported, contact records can be fully managed within the intuitive system Texting Base screenshot: With a contact selected, full records can be viewed and edited where necessary along with the option to schedule messages Texting Base screenshot: The Schedule A Text screen allows personalized messages to be drafted, scheduled and previewed Texting Base screenshot: The Messages tab shows single and group contacts along with a chronological history of messages sent and received Texting Base screenshot: Bi-Directional SMS marketing

    Features

    Total features of Texting Base: 39

    • Analytics/ROI Tracking
    • Anti Spam
    • Billing & Invoicing
    • Campaign Management
    • Chat/Messaging
    • Computer Telephony Integration
    • Contact Database
    • Contact Management
    • Customizable CTAs
    • Data Import/Export
    • Drip Campaigns
    • Duplicate Detection
    • Dynamic Content
    • Geolocation
    • HIPAA Compliant
    • Interaction Tracking
    • Landing Pages/Web Forms
    • Lead Capture
    • Lead Management
    • Lead Nurturing
    • MMS
    • Marketing Automation
    • Marketing Calendar
    • Mass Texting
    • Mobile Access
    • Mobile Coupons
    • Mobile Keywords
    • Multi-Channel Marketing
    • Personalization
    • Polls/Voting
    • Reminders
    • Reporting/Analytics
    • SMS Marketing Managment
    • SMS Messaging
    • Scheduled Messaging
    • Search Marketing
    • Segmentation
    • Template Management
    • Text-to-Win

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    Reviews

    Overall rating

    4,8 /5
    (32)
    Value for Money
    4,7/5
    Features
    4,8/5
    Ease of Use
    4,8/5
    Customer Support
    5/5

    Already have Texting Base?

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    Showing 5 reviews of 32
    Robert N.
    Overall rating
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    I have been using it to stay in touch with my SOI for my Real Estate business

    Reviewed on 2017/06/25

    Pros

    I like the fact that you can set it and forget it. The automated texts go straight to their cell phones and they get it immediately. Clients will respond to a text even if they are in a meeting. The automatic feature is very helpful in Texas where texting and driving is against the law. Great to use from your desktop. I have already seen results from it and this is only my first month. The product support is fantastic and instantaneous. There may be other programs and apps out there but I don't think you will find any more rapid response than these guys.

    Texting is the least intrusive of all the contact forms and is much better than phone calls when your client may be in a meeting or working on a special project.

    I have a client who never responds to a phone call but has become actively engaged through texts. I have a listing appointment set up and she will probably be a buyer as well. To say that I am a supporter would be an understatement.

    Cons

    The only minor thing is the fact that it has a delay of about 10 seconds to process the request from the keyboard. Something you get used to though. Its the only drawback I know of.

    Christopher L.
    Overall rating
    • Industry: Real Estate
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    I was skeptical but the response I got was surprising

    Reviewed on 2017/03/29

    I found out about Texting Base after one of my friends who is in mortgage banking used it for...

    I found out about Texting Base after one of my friends who is in mortgage banking used it for sending personalized text messages for follow ups, holidays and birthdays etc... He told me that it was the best thing he could have done for his business and that he was relying on texting instead of cold calling his leads. I am old school I prefer calling people and knocking on doors but most people return my voicemails with texts these days. So I reluctantly signed up for Texting Base and I found out I had to pick a new number which I thought was a little odd. I messaged their support using their support chat and they responded immediately. The told me that in order for their product to send messages at scheduled times and avoid overloading my phone with responses that I'd need a new number. They explained that I can still respond from my phone using their mobile version and that I'll receive a notification when someone responds. They recommended that I send my first message explaining to my contacts that I still have my other number and that this my new business texting line. I was very skeptical but I was already here so I decided to go for it. I sent out my first message and personalized it with their first name to my real estate leads about an open house I was having on Sunday. It was pretty nifty everyone got a message that unique with their first name and I was surprised only 12 of 343 contacts opted out. I had positive responses from almost everyone and I knew who to expect from the open house and who wouldn't be coming. My attendance doubled from the week before and I couldn't be happier. Bottom line: Texting Base works!

    Pros

    Personalization and the ability to schedule messages.

    Cons

    Picking a new number which isn't as a big of a deal as I thought. None of my contacts were offended or caught off guard by my first message from Texting Base. If someone called the number it forwarded to my cell phone. No big deal at all!

    Charity L.
    Overall rating
    • Industry: Religious Institutions
    • Company size: 11-50 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Decent Product

    Reviewed on 2020/08/19

    Experience with Texting Base was good for the time we used it, but in searching for other options,...

    Experience with Texting Base was good for the time we used it, but in searching for other options, it doesn't hold up to our current needs. We used it for over 5 years, but have just recently switched to a different option which better fits our current needs.

    Pros

    We used Texting Base for many years and it was good for what we needed at the time. We were able to have many different groups and it was fairly easy to add people into the various groups.

    Cons

    It was hard in an emergency situation when I needed to text from my phone. Much easier to send texts when logged into a computer. Also need to be logged in to the website to check for responses.

    Rajiv N.
    Overall rating
    • Industry: Apparel & Fashion
    • Company size: 1 001-5 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great way to have continuous engagement with large customer base

    Reviewed on 2021/01/23

    Overall I have had a very productive and ROI experience with Texting Base. Customer engagement is a...

    Overall I have had a very productive and ROI experience with Texting Base. Customer engagement is a major hurdle these days and this is a cost effective way to stay at the forefront of our customer’s minds on a continuous basis with relative ease.

    Pros

    The way this softwares can create a sense of continuous engagement with clients and customers with relative ease and low cost is incredible. Implementation is seamless and when there is an issue, customer service is also very responsive.

    Cons

    It works well but I think it would benefit from a mobile app versus mobile web.

    Steve K.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 1 001-5 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent patient interface

    Reviewed on 2020/09/08

    Easy to implement and maintain

    Easy to implement and maintain

    Pros

    Increases patient retention and compliance
    Increases sales
    Better patient outcomes

    Cons

    We just turned over our IT staff so the implementation was a little shaky

    Showing 5 reviews of 32 Read all reviews

    Texting Base FAQs

    Below are some frequently asked questions for Texting Base.

    Texting Base offers the following pricing plans:

    • Starting from: US$50,00/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    BUSINESS PLANS: 1st Month – FREE (includes 250 messages) Standard – $50 per month (includes 1,250 messages) Pro – $70 per month (includes 2,250 messages) Executive – $100 per month (includes 4,000 messages) ENTERPRISE PLANS: Executive II – $200 per month (includes 10,000 messages) Executive III – $1K per month (includes 55,000 messages) Executive IV – $12.5K per month (includes 1,000,000 messages) Executive V – $50K per month (includes 5,000,000 messages)

    We do not have any information about Texting Base features

    Texting Base has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Texting Base supports the following languages:

    English

    Texting Base supports the following devices:

    We do not have any information about what integrations Texting Base has

    Texting Base offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

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