About Texting Base
Texting Base offers a scalable SMS-based, text message marketing platform with scalable package options all the way up to enterprise-level deployment. Businesses sending 1,250 messages per month, all the way up to those sending 5 million, can access a system that promotes a spam-free approach to reaching out within a customer base. Boasting patented technology for making every text message personalized and therefore more engaging for the recipient, Texting Base doesn't "blast out" spam en masse to contacts. More meaningful group texts can be sent to multiple contacts, including automated greetings and well wishes for birthdays, anniversaries or holidays.
Texting Base also takes a direct, personal touch with bi-directional chat from a dedicated phone number instead of short codes. The system also places an emphasis on TCPA compliance, adding a suite of tools for duplicate contact or message detection and removal, opt-out functions, plus a dedicated compliance portal for safer management.
Pricing starting from:
US$50,00/month
- Free Trial
- Free Version
- Subscription
Compare with Popular Alternatives
Key benefits of Texting Base
Devices
Business size
Markets
Supported Languages
Pricing starting from:
US$50,00/month
- Free Trial
- Free Version
- Subscription
Compare with Popular Alternatives
Images
Features
Total features of Texting Base: 39
- Analytics/ROI Tracking
- Anti Spam
- Billing & Invoicing
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Contact Management
- Customizable CTAs
- Data Import/Export
- Drip Campaigns
- Duplicate Detection
- Dynamic Content
- Geolocation
- HIPAA Compliant
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Capture
- Lead Management
- Lead Nurturing
- MMS
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Mobile Access
- Mobile Coupons
- Mobile Keywords
- Multi-Channel Marketing
- Personalization
- Polls/Voting
- Reminders
- Reporting/Analytics
- SMS Marketing Managment
- SMS Messaging
- Scheduled Messaging
- Search Marketing
- Segmentation
- Template Management
- Text-to-Win
Alternatives
Marketing 360
Thryv
Zoho CRM
User.com
Reviews
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Write a Review!- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
I have been using it to stay in touch with my SOI for my Real Estate business
Reviewed on 2017/06/25
Pros
I like the fact that you can set it and forget it. The automated texts go straight to their cell phones and they get it immediately. Clients will respond to a text even if they are in a meeting. The automatic feature is very helpful in Texas where texting and driving is against the law. Great to use from your desktop. I have already seen results from it and this is only my first month. The product support is fantastic and instantaneous. There may be other programs and apps out there but I don't think you will find any more rapid response than these guys.
Texting is the least intrusive of all the contact forms and is much better than phone calls when your client may be in a meeting or working on a special project.
I have a client who never responds to a phone call but has become actively engaged through texts. I have a listing appointment set up and she will probably be a buyer as well. To say that I am a supporter would be an understatement.
Cons
The only minor thing is the fact that it has a delay of about 10 seconds to process the request from the keyboard. Something you get used to though. Its the only drawback I know of.
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I was skeptical but the response I got was surprising
Reviewed on 2017/03/29
I found out about Texting Base after one of my friends who is in mortgage banking used it for...
I found out about Texting Base after one of my friends who is in mortgage banking used it for sending personalized text messages for follow ups, holidays and birthdays etc... He told me that it was the best thing he could have done for his business and that he was relying on texting instead of cold calling his leads. I am old school I prefer calling people and knocking on doors but most people return my voicemails with texts these days. So I reluctantly signed up for Texting Base and I found out I had to pick a new number which I thought was a little odd. I messaged their support using their support chat and they responded immediately. The told me that in order for their product to send messages at scheduled times and avoid overloading my phone with responses that I'd need a new number. They explained that I can still respond from my phone using their mobile version and that I'll receive a notification when someone responds. They recommended that I send my first message explaining to my contacts that I still have my other number and that this my new business texting line. I was very skeptical but I was already here so I decided to go for it. I sent out my first message and personalized it with their first name to my real estate leads about an open house I was having on Sunday. It was pretty nifty everyone got a message that unique with their first name and I was surprised only 12 of 343 contacts opted out. I had positive responses from almost everyone and I knew who to expect from the open house and who wouldn't be coming. My attendance doubled from the week before and I couldn't be happier. Bottom line: Texting Base works!
Pros
Personalization and the ability to schedule messages.
Cons
Picking a new number which isn't as a big of a deal as I thought. None of my contacts were offended or caught off guard by my first message from Texting Base. If someone called the number it forwarded to my cell phone. No big deal at all!
- Industry: Religious Institutions
- Company size: 11-50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Decent Product
Reviewed on 2020/08/19
Experience with Texting Base was good for the time we used it, but in searching for other options,...
Experience with Texting Base was good for the time we used it, but in searching for other options, it doesn't hold up to our current needs. We used it for over 5 years, but have just recently switched to a different option which better fits our current needs.
Pros
We used Texting Base for many years and it was good for what we needed at the time. We were able to have many different groups and it was fairly easy to add people into the various groups.
Cons
It was hard in an emergency situation when I needed to text from my phone. Much easier to send texts when logged into a computer. Also need to be logged in to the website to check for responses.
- Industry: Apparel & Fashion
- Company size: 1 001-5 000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great way to have continuous engagement with large customer base
Reviewed on 2021/01/23
Overall I have had a very productive and ROI experience with Texting Base. Customer engagement is a...
Overall I have had a very productive and ROI experience with Texting Base. Customer engagement is a major hurdle these days and this is a cost effective way to stay at the forefront of our customer’s minds on a continuous basis with relative ease.
Pros
The way this softwares can create a sense of continuous engagement with clients and customers with relative ease and low cost is incredible. Implementation is seamless and when there is an issue, customer service is also very responsive.
Cons
It works well but I think it would benefit from a mobile app versus mobile web.
- Industry: Hospital & Health Care
- Company size: 1 001-5 000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent patient interface
Reviewed on 2020/09/08
Easy to implement and maintain
Easy to implement and maintain
Pros
Increases patient retention and compliance
Increases sales
Better patient outcomes
Cons
We just turned over our IT staff so the implementation was a little shaky
Texting Base FAQs
Below are some frequently asked questions for Texting Base.Q. What type of pricing plans does Texting Base offer?
Texting Base offers the following pricing plans:
- Starting from: US$50,00/month
- Pricing model: Free, Subscription
- Free Trial: Available
BUSINESS PLANS: 1st Month – FREE (includes 250 messages) Standard – $50 per month (includes 1,250 messages) Pro – $70 per month (includes 2,250 messages) Executive – $100 per month (includes 4,000 messages) ENTERPRISE PLANS: Executive II – $200 per month (includes 10,000 messages) Executive III – $1K per month (includes 55,000 messages) Executive IV – $12.5K per month (includes 1,000,000 messages) Executive V – $50K per month (includes 5,000,000 messages)
Q. What are the main features of Texting Base?
We do not have any information about Texting Base features
Q. Who are the typical users of Texting Base?
Texting Base has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does Texting Base support?
Texting Base supports the following languages:
English
Q. Does Texting Base support mobile devices?
Texting Base supports the following devices:
Q. What other apps does Texting Base integrate with?
We do not have any information about what integrations Texting Base has
Q. What level of support does Texting Base offer?
Texting Base offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
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