About eHopper
eHopper is a cloud-based point of sale (POS) software for retail and restaurants available on certified Android 4.4+ tablets , iPad, Windows PC and Poynt mobile terminal.
eHopper offers various payment integrations including a support for a free card payment program in US, integration in Canada and standalone payment options around the world.
The software enables the processing of payments and allows retailers to spend more time driving sales. The POS works on Android tablets, iPads, and web browsers, and is integrated with the Poynt smart terminal for mobile business management. The Poynt smart terminal is a touch screen tablet, receipt printer, and POS barcode scanner, designed to be intuitive to use and with Ethernet support for connectivity. The eHopper system is capable of splitting payments between both customer groups and payment types, and even supports credit card payments from food trucks .
Users can scan items directly into a shopping cart, calculate discounts, and add local and federal taxes. eHopper's customer management module stores customer information - customer profiles, purchase history, and payment details, etc. - in a central database. The information can then be used to prepare customized marketing and email campaigns for regular customers.
eHopper provides features for order management, receipt management, inventory tracking and barcode scanning. The system generates online reports containing real-time data on daily transactions and store operations. Online reports provide a status of earnings, the number of items sold, inventory available, order details, and a breakdown of sales per category. The software integrates with QuickBooks online for synchronizing sales transactions, payouts, and taxes. It is suitable for coffee shops, bars, liquor shops, food trucks and other small retail businesses.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to eHopper
Key benefits of eHopper
- Offer free POS and free card processing in US.
- Integrated payment solution in Canada via First Data, Moneris and more.
- eHopper's user access controls enable the configuration of staff permissions and viewing rights, so that only limited staff members have access to financial transactions and store security.
- The order management module splits incoming orders into different channels to provide an understanding of how many orders are coming through each channel.
- The split payments tab provides an option for customers to pay part of their bill with cash and another part with credit or debit card.
- Inventory tracking helps in managing inventory at a stock unit level and informs users in time if any stock is below the minimum threshold level.
- The online reporting feature allows users to access reports from any device and provides visibility and insights into regular sales operations.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to eHopper
Images
Features
Total features of eHopper: 68
Alternatives
POSBytz
Loyverse POS
Vend
Shopify
Reviews
Already have eHopper?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Company, Great Software, Awesome Service
Reviewed on 2018/11/05
Ehopper has awesome support, they listen and are very fast at resolving issues. They will train you...
Ehopper has awesome support, they listen and are very fast at resolving issues. They will train you as many times as needed to ensure you and your staff can utilize every bit of the software to enhance your user experience and make sure your business runs smoothly. They have competitive pricing and are always adding new features and functions to help businesses grow and thrive.
Pros
This software is easy to use and has everything a business needs to stay organized and up to date with their software in todays day and age. They are constantly evolving and stay competitive in the POS industry as a leader in POS technology.
Cons
They are missing a few features for fullservice restuarants but plan on adding them in the future.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best System
Reviewed on 2022/06/07
Pros
I love everything that ehopper does and has to offer.
Cons
I don't have anything to say about the least because I love it!!
Alternatives Considered
Lightspeed RetailReasons for Choosing eHopper
I switched because I love ehopper so much better, they have more then square has to offer.Switched From
Square Point of SaleReasons for Switching to eHopper
ehopper had more programs that I was looking for and at a reasonable price so that's why I went with this company.- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Used be a good one; however, now it is horrible
Reviewed on 2020/05/14
Will be GLAD TO LEAVE this POS asap due to a terrible customer support.
Will be GLAD TO LEAVE this POS asap due to a terrible customer support.
Pros
Back in 2018 the support was awesome, they went an extra mile in order to sustify their customers.
Cons
Now is 2020 the customer support is the worst in the world. For example, [SENSITIVE CONTENT HIDDEN] (if you hear her name, pls hang up and don't waiste your time!!) she waisted 20+ mins of my precious time, she accused me that I'm not paying for the software, as well as she cannot find mb e in the system and stated that I'm a free member who is NOT going to get help. On my question how about the monthly charges for 2 registers that I'm paying for 2 years, she retorted it is for the devices (however, the devices were paid in full 2 years ago!) I cannot believe they hired her.
If you got a dummiest technician on the phone, like I did on May 12th, whose answers are "... I can't find an article... I don't know the answer...!" That's the sing to LEAVE this company.
On my request to transfer my phone call to a manager, I got yelled by [SENSITIVE CONTENT HIDDEN] and he screamed at me like a crazy person.
That the real face of the technical support right now in 2020.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
eHopper customer experience
Reviewed on 2018/08/24
For the most part, the service fills our need at this time.
For the most part, the service fills our need at this time.
Pros
We have a convenience store and the inventory management can be very helpful. Also the customer service is very good.
Cons
There are a few small programming options that would be helpful. For example, after the last update they took away the ability to turn off the receipt printing so that we didn't have the "uncheck" that option after every single transaction. We are in a small community and don't have much traffic but with 100 transactions per day that's 100 times we have to click a button. It's not a huge deal but there are just little things like that they overlook I think.
Response from B2B Soft
Hi,
We'd love to hear more, specifically, about your need to uncheck the receipt printing option. If you could contact us, at your convenience, perhaps there's a work around we can set up for you. Just reply here, or reach out to our Support line. I really appreciate you taking the time to provide us this feedback.Let's see how we can help!
- Industry: Events Services
- Company size: 11–50 Employees
- Used for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for large-scale events!
Reviewed on 2018/08/26
My overall experience was good, except for my credit card being charged for another month of full...
My overall experience was good, except for my credit card being charged for another month of full access to the software. I had made it abundantly clear I only needed the license for 1 month and nowhere did it say the license would auto-renewed/charge my credit card. Further to that when speaking to support (I did that a lot), I was told that access to the software would automatically cease after my month was up if I didn't make another payment before then -- this was exactly what I wanted and had no reason not to trust what eHopper told me. That has unfortunately left me a bit disappointed and not too keen on doing business with the company again if I fair resolution to the issue can't be accomplished.
Pros
What I like most about this software is the user-friendly interface both for the back office and pos software on tablets. Also a big bonus is syncing in real-time as it allows me to share information with my team on the progress of our event. One of the biggest motivators to a team that received almost 15,000 guests is hearing how much of each product was sold because it's more than just a number. What has to be taken into consideration is the kitchen staff, our food line servers, and the prep work leading up to our event. . . all things that contributed to our numbers/sales.
Cons
I'd have to say the transaction warnings. I had paid for the full license but some of my cashiers (1 had 4), were locked out of the POS software. During a weeklong event that saw 15,000 patrons that was a nightmare. Thankfully, eHopper support (Monsur and his manager) came to the rescue and set up backup accounts for us and my trouble-shooting helped get us back up and running.
eHopper FAQs
Below are some frequently asked questions for eHopper.Q. What type of pricing plans does eHopper offer?
eHopper offers the following pricing plans:
- Starting from:
- Pricing model: Free Version, Subscription
- Free Trial: Available
Essential Package: Free Freedom Package: $19.99 per month, per register OmniChannel Package: License fee $59.99 per month
Q. Who are the typical users of eHopper?
eHopper has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. What languages does eHopper support?
eHopper supports the following languages:
Dutch, English, French, German, Russian, Spanish
Q. Does eHopper support mobile devices?
eHopper supports the following devices:
Android (Mobile), iPad (Mobile)
Q. What other apps does eHopper integrate with?
eHopper integrates with the following applications:
Authorize.Net, Elo PayPoint, Google Analytics 360, Google Calendar, Mailchimp, PayPal, Quickbooks Online, WooCommerce
Q. What level of support does eHopper offer?
eHopper offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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