About eHopper

eHopper is a cloud-based point of sale (POS) software for retail and restaurants available on certified Android 4.4+ tablets , Windows PC and Poynt mobile terminal.

eHopper offers various payment integrations including a support for a free card payment program in US, integration in Canada and standalone payment options around the world.

The software enables the processing of payments and allows retailers to spend more time driving sales. The POS works on Android tablets, iPads, and web browsers, and is integrated with the Poynt smart terminal for mobile business management. The Poynt smart terminal is a touch screen tablet, receipt printer, and POS barcode scanner, designed to be intuitive to use and with Ethernet support for connectivity. The eHopper system is capable of splitting payments between both customer groups and payment types, and even supports credit card payments from food trucks .

Users can scan items directly into a shopping cart, calculate discounts, and add local and federal taxes. eHopper's customer management module stores customer information - customer profiles, purchase history, and payment details, etc. - in a central database. The information can then be used to prepare customized marketing and email campaigns for regular customers.

eHopper provides features for order management, receipt management, inventory tracking and barcode scanning. The system generates online reports containing real-time data on daily transactions and store operations. Online reports provide a status of earnings, the number of items sold, inventory available, order details, and a breakdown of sales per category. The software integrates with QuickBooks online for synchronizing sales transactions, payouts, and taxes. It is suitable for coffee shops, bars, liquor shops, food trucks and other small retail businesses.


Key benefits of eHopper

- Offer free POS and free card processing in US.

- Integrated payment solution in Canada.

- eHopper's user access controls enable the configuration of staff permissions and viewing rights, so that only limited staff members have access to financial transactions and store security.

- The order management module splits incoming orders into different channels to provide an understanding of how many orders are coming through each channel.

- The split payments tab provides an option for customers to pay part of their bill with cash and another part with credit or debit card.

- Inventory tracking helps in managing inventory at a stock unit level and informs users in time if any stock is below the minimum threshold level.

- The online reporting feature allows users to access reports from any device and provides visibility and insights into regular sales operations.


Images

eHopper Software - Place orders through eHopper
eHopper Software - View product and price lists
eHopper Software - Accept card or cash payments
eHopper Software - See a breakdown of sales per category on eHopper's reporting dashboard
eHopper Software - Connect to QuickBooks
eHopper Software - eHopper login page
View 13 more
eHopper video
eHopper video
eHopper video
eHopper video
eHopper video
eHopper video
eHopper video
eHopper Software - Place orders through eHopper
eHopper Software - View product and price lists
eHopper Software - Accept card or cash payments
eHopper Software - See a breakdown of sales per category on eHopper's reporting dashboard
eHopper Software - Connect to QuickBooks
eHopper Software - eHopper login page

Not sure about eHopper? Compare with a popular alternative

eHopper

4,2 (56)
VS.
Highly reviewed

Starting Price

US$0,00
month
US$0,01
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

92
76

Integrations

7
24

Ease of Use

4,2 (56)
4,8 (451)

Value for Money

4,1 (56)
4,8 (451)

Customer Service

4,0 (56)
4,8 (451)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Loyverse POS

4,8
#1 Alternative to eHopper
Loyverse is a cloud POS system for cafes, bars or small shops that provides inventory management, loyalty program,...

Vend

4,2
#2 Alternative to eHopper
Vend is powerful POS software, inventory management, ecommerce & customer loyalty for retail. Sell in-store, online or...

Shopify

4,5
#3 Alternative to eHopper
Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Lightspeed Retail

4,1
#4 Alternative to eHopper
Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks...

Reviews

Overall rating

4,2 /5
(56)
Value for Money
4,1/5
Features
3,9/5
Ease of Use
4,2/5
Customer Support
4,0/5

Already have eHopper?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 56
Tim
Tim
Overall rating
  • Industry: Furniture
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

eHopper Point of Sale system, webstore support and product management software

Reviewed on 2024/01/23

I highly recommend eHopper as a solution to your business ecommerce needs. I know there are many...

I highly recommend eHopper as a solution to your business ecommerce needs. I know there are many out there, but the people alone make it worth it to me.

Pros

The staff and owner are incredibly helpful, friendly and patient. They will give you as much help as you need and/or want. The software is fairly easy to understand, even for someone as old and stuck in his ways as I am. If it can be done, they will help you to do it.

Cons

The main issue we had was my lack of understanding about how POS systems work. My background is in governmental accounting and analytics, so I sometimes asked questions that were somewhat irrelevant, not exactly what I needed, integration issues with other products, that kind of thing. But once I got up to speed, things went well. Most of my issues related to my lack of where I needed to go to make it best for us to operate.

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

eHopper customer experience

Reviewed on 2018/08/24

For the most part, the service fills our need at this time.

For the most part, the service fills our need at this time.

Pros

We have a convenience store and the inventory management can be very helpful. Also the customer service is very good.

Cons

There are a few small programming options that would be helpful. For example, after the last update they took away the ability to turn off the receipt printing so that we didn't have the "uncheck" that option after every single transaction. We are in a small community and don't have much traffic but with 100 transactions per day that's 100 times we have to click a button. It's not a huge deal but there are just little things like that they overlook I think.

Response from eHopper

Hi,
We'd love to hear more, specifically, about your need to uncheck the receipt printing option. If you could contact us, at your convenience, perhaps there's a work around we can set up for you. Just reply here, or reach out to our Support line. I really appreciate you taking the time to provide us this feedback.Let's see how we can help!

Jay
Overall rating
  • Industry: Sporting Goods
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

e-Motion Review

Reviewed on 2024/02/25

Good, fairly happy but it's not perfect.

Good, fairly happy but it's not perfect.

Pros

Availability on poynt platform, inventory management, reporting

Cons

Inability to offer a refund without card present. Inability to do partial refunds. Sometimes transactions are missing, they show up in poynt but not in ehopper. Definitely still some bugs. No phone app. Lack of built in and included in plan customer data collection

Iryna
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Used be a good one; however, now it is horrible

Reviewed on 2020/05/14

Will be GLAD TO LEAVE this POS asap due to a terrible customer support.

Will be GLAD TO LEAVE this POS asap due to a terrible customer support.

Pros

Back in 2018 the support was awesome, they went an extra mile in order to sustify their customers.

Cons

Now is 2020 the customer support is the worst in the world. For example, [SENSITIVE CONTENT HIDDEN] (if you hear her name, pls hang up and don't waiste your time!!) she waisted 20+ mins of my precious time, she accused me that I'm not paying for the software, as well as she cannot find mb e in the system and stated that I'm a free member who is NOT going to get help. On my question how about the monthly charges for 2 registers that I'm paying for 2 years, she retorted it is for the devices (however, the devices were paid in full 2 years ago!) I cannot believe they hired her.
If you got a dummiest technician on the phone, like I did on May 12th, whose answers are "... I can't find an article... I don't know the answer...!" That's the sing to LEAVE this company.
On my request to transfer my phone call to a manager, I got yelled by [SENSITIVE CONTENT HIDDEN] and he screamed at me like a crazy person.
That the real face of the technical support right now in 2020.

Jessica
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ehopper is Amazing

Reviewed on 2024/02/28

ABSOLUTELY AMAZING. 10 OUT OF 10! HIGHLY RECOMMEND!

ABSOLUTELY AMAZING. 10 OUT OF 10! HIGHLY RECOMMEND!

Pros

The customer service provided by [sensitive content hidden] was exceptional. Despite facing multiple challenges and hurdles, she navigated them with grace and ease, consistently answering my numerous calls. [sensitive content hidden] not only efficiently handled the complexities but also secured an incredible bundle deal for me, setting up my startup for less than $200.00. Her efforts made the entire experience seamless, and I highly recommend their service.

Cons

The so-called "con" is not really a downside. The only advice I can give is to be prepared for receiving top-notch equipment. You're getting a high-quality product along with an excellent program that includes unlimited training. Adjusting to everything new may take a bit of time since they offer a lot, so my suggestion is to start by uploading the necessary apps, learn those first, and gradually incorporate the fantastic additional features as you become more comfortable.

Showing 5 reviews of 56 Read all reviews

eHopper FAQs

Below are some frequently asked questions for eHopper.

eHopper offers the following pricing plans:

  • Starting from: US$0,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Freedom Package: $17.49 per month, per license (billed annually) Restaurant Package: $19.99 per month, per register (billed annually) OmniChannel Package: License fee $29.99 per month billed annually) Month-to-month plans are also available.

eHopper has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

eHopper supports the following languages:

Dutch, English, French, German, Russian, Spanish, Ukrainian

eHopper supports the following devices:

Android (Mobile)

eHopper integrates with the following applications:

Google Analytics 360, Google Calendar, Mailchimp, PayPal, QuickBooks Online, WooCommerce, authorize.net

eHopper offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for eHopper.