Chaser

Chaser

Cloud credit control software

5/5 (29 reviews)

Chaser Overview

Chaser is a cloud credit control software for XERO and QUICKBOOKS ONLINE, that offers businesses a single platform from which to follow-up with customers to ensure they pay their invoices. Incorporating custom scheduling and customisable email templates, Chaser aims to deliver a user-friendly credit control solution for finance teams. On average we save our customers over 7 hours per week and boost their cash flow by $22,000 per $500,000 of turnover.

Utilising Chaser's customisable templates, users can create and send multiple follow-up emails to customers, utilising placeholder text to personalise each email. Users can customise their email signature and the address emails are sent from, and support for file attachments allows users to attach copies of invoices or statements to emails. With Chaser's custom scheduling functionality, users can manage email timings, escalation, and automated thank you messages to be sent when payment has been received. Multiple schedules can be created and managed for different groups of customers.

Designed to match the look and feel of manual emails, Chaser allows users to follow-up on multiple invoices in the same email chaser. Through email personalisation, Chaser aims to avoid showing the common signs of email automation.

With customer insights, email history, and the ability to add notes, Chaser serves to grant users actionable insight into customer activity. By adding notes and maintaining a complete log of all email chasers, Chaser enables users to locate information on specific invoices easily. With one-click integration and automatic uploads and updates, Chaser allows users to connect to their accounting system and transfer customer and invoice information securely.

Pricing

Starting from
US$35,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

Chaser Reviews

Overall rating
5/5
100% positive reviews
28
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
Jonathan F.

Chaser is easy to use and has saved us many hours . The interface is very clear and intuitive.

Used Daily for 2+ years
Reviewed on 2017/06/12
Review Source: Capterra

Reduction in debtor days. Improved cashflow. Much better understanding of credit control and the benefits of intelligent automation.

Pros

We have been using Chaser since August '14. I highly recommend implementing it into any businesses' Xero setup. Within a couple of months we noticed a dramatic decrease in debtor days. It has more than paid for itself financially, in fact there is a definite return on investment.

We have had positive feedback from our clients as they are impressed with how efficient our credit control systems are. With the direct bank feed into Xero, once the payment has been reconciled, Chaser can be set to send out an automatic 'Thank you for paying' email. This is a great feature.

Implementing Xero in my business was one of the best business decisions I have made and in turn, implementing Chaser for our credit control has proved to be an excellent decision.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Emma F.

Chaser is brilliant! It is super easy to use and can be set up in a matter of minutes!

Used Daily for 2+ years
Reviewed on 2017/06/12
Review Source: Capterra

Decreased debtor days.
Not a single thing!! It does exactly what it promises and their customer service is second to none!!

Pros

You can personalise and customise all the settings and email content so that the emails actually feel like they are coming from you. Once you have the schedules set up you can sit back and let the automation of credit control take over. We have seen a dramatic decrease in debtor days for our clients that use Chaser. It is also easy to set rules for clients you don't want to chase. It really can be set up in a matter of minutes. My personal favourite is the 'thank you for paying' email. Chaser is totally awesome!!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Sarah M.

The simple automated process of Chaser has enabled us to regularly chase our debtors with ease.

Used Daily for 2+ years
Reviewed on 2017/06/13
Review Source: Capterra

Helps us focus on outstanding invoices, regular company tailored chasing is possible with very little set up required.

Pros

Chaser is linked directly to Xero software and therefore makes the chasing process simple with very little administration required. Chaser is simple to set up, maintain and use. The reporting tool gives up to date information on all invoices outstanding with detailed information which can be exported if required.

Cons

The system currently only allows notes to be made on the individual invoices and not on a client as a whole, which can result in the need to duplicate the same note for multiple client invoices manually.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Stephen P.

Awesome software does exactly what it says on the tin

Used Daily for 2+ years
Reviewed on 2017/06/08
Review Source: Capterra

Pros

Just got back from holiday and wanted to share my experience with you

I've spent about five minutes each day reconciling bank on xero

The chasers went out and what a pleasant surprise I had whilst the family and I sat down for tapas next to the beach, money came in for about 15% of our debtors

I also had three debtors tell me they will pay me in the next few days

All with me doing nothing

The system does exactly what it says on the tin and is brilliant

Thank you for helping me to maintain healthy cashflow while I am on holiday

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Sam E.

Outstanding product!

Used Daily for 2+ years
Reviewed on 2017/06/08
Review Source: Capterra

Pros

Saves me a tonne of time chasing customers
Automates sending invoices/statements so I don't have to add a bunch of attachments
Customizable templates so you can tailor the wording of your chasers
Shows me the history of what emails have been sent and whether they've been read
Allows you to pause/stop chasing particular invoices or customers
The new features that come out make life even easier for me
Has transformed how we chase invoices
Syncs/intergrates really well with Xero

Rating breakdown

Value for Money
Ease of Use
Customer Support

Chaser Pricing

Starting from
US$35,00/month
Pricing options
Free Trial
Subscription
Value for money

Chaser offers specific pricing information for users of the following regions: Australia, Europe, New Zealand, United Kingdom, United States.

For the rest of the world, Chaser's pricing in USD is as follows:

BASIC plan: $35 per month
STANDARD plan: $95 per month
PROFESSIONAL plan: $125 per month
ENTERPRISE plan: $325 per month

Chaser Features

  • Accounting Integration
  • Accounting Management
  • Billing & Invoicing
  • Invoice Management
  • Receiving
  • Third Party Integration

  • API
  • Activity Dashboard
  • Automatic Notifications
  • Compliance Management
  • Customizable Reporting
  • Data Import/Export
  • Electronic Payments
  • Expense Tracking
  • Financial Analysis
  • Invoice Processing
  • Multi-Currency
  • Real Time Data
  • Reporting & Statistics
  • Workflow Management

Additional information for Chaser

Key features of Chaser

  • Automated thank you messages
  • Automatic update
  • Automatic upload
  • Custom scheduling
  • Customer behavior insights
  • Customizable email templates
  • Email address & signature personalization
  • Email consolidation
  • Email escalation
  • Email history log
  • Group management
  • Invoice & statement attachments
  • Invoice history
  • Multiple chasing schedules
  • Notes
  • Schedule creation
  • Template creation
  • Xero integration

Benefits

  • Chaser includes customizable email templates, allowing users to create and send invoice chasing emails to customers without having to start from scratch.
  • Chaser offers custom scheduling technology, helping users manage the timings at which emails are sent and automate the sending of thank you messages when invoices have been reconciled.
  • Chaser provides information on the paying behaviour of customers, giving users insight into how to best manage their credit control processes.
  • Chaser maintains a complete email history, granting users automatic access to a detailed log of all email follow-ups sent and replies received.

  • Chaser FAQs

    Below are some frequently asked questions for Chaser.

    Q. What type of pricing plans does Chaser offer?

    Chaser offers the following pricing plans:

    Starting from: US$35,00/month

    Pricing model: Subscription

    Free Trial: Available

    Chaser offers specific pricing information for users of the following regions: Australia, Europe, New Zealand, United Kingdom, United States.

    For the rest of the world, Chaser's pricing in USD is as follows:

    BASIC plan: $35 per month
    STANDARD plan: $95 per month
    PROFESSIONAL plan: $125 per month
    ENTERPRISE plan: $325 per month

    Q. What are the main features of Chaser?

    Chaser offers the following features:

    • Automated thank you messages
    • Automatic update
    • Automatic upload
    • Custom scheduling
    • Customer behavior insights
    • Customizable email templates
    • Email address & signature personalization
    • Email consolidation
    • Email escalation
    • Email history log
    • Group management
    • Invoice & statement attachments
    • Invoice history
    • Multiple chasing schedules
    • Notes
    • Schedule creation
    • Template creation
    • Xero integration

    Q. Who are the typical users of Chaser?

    Chaser has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Chaser support?

    Chaser supports the following languages:

    English

    Q. What type of pricing plans does Chaser offer?

    Chaser has the following pricing plans:

    Subscription

    Q. Does Chaser support mobile devices?

    We do not have any information about what devices Chaser supports

    Q. What other apps does Chaser integrate with?

    Chaser integrates with the following applications:

    QuickBooks, QuickBooks Online, Xero, Xero

    Q. What level of support does Chaser offer?

    Chaser offers the following support options:

    FAQs, Knowledge Base, Online Support, Video Tutorials