CharityWeb

Online donation management & fundraising for nonprofits

About CharityWeb

CharityWeb is an online fundraising platform for non-profits that provides registration, donation, and personal fundraising tools to cater for the needs of nonprofits of all sizes. The platform allows users to create custom fundraising pages designed to help increase number of donations. The solution allows users to create an unlimited number of registration pages to organize as many events as they want. With this, they can separate the audiences and build businesses suited to different markets.

In addition to event registration pages and online ticketing tools, CharityWeb has enhanced features for major events. Users have access to individual and team registrations, fundraising pages, dedicated donation pages, and customizable receipts that reflect the event or campaign in which their supporters are involved. This platform offers donors a secure solution for one-off and recurring donations. This gives them the assurance that their financial information is safe and protected against potential threats.

Pricing starting from:

US$20,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of CharityWeb

• Custom fundraising pages help users increase their chances of attracting donations.

• Allows users to build an unlimited number of registration pages to organize as many events as they want.

• Users can have individual and team registrations, fundraising pages, dedicated donation pages, and customizable receipts.

• Branded pages give users more control over social fundraising.

• This platform offers a secure solution for one-off and recurring donations for donors.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$20,00/month

  • Free Trial
  • Free Version
  • Subscription

Features

Total features of CharityWeb: 19

  • ACH Payment Processing
  • Accounting Integration
  • Contact Management
  • Customizable Branding
  • Debit/Credit Card Processing
  • Event Ticketing
  • Gift Matching Management
  • Mobile Giving
  • Mobile Payments
  • Online Payments
  • PCI Compliance
  • Payment Processing
  • Pledge Management
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Third Party Integrations
  • Website Management

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CharityEngine

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CharityEngine all-in-one CRM is designed to grow & scale Nonprofits of all sizes. Get the best-in-breed tech,...

DonorPerfect

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Reviews

Overall rating

4,8 /5
(13)
Value for Money
4,9/5
Features
4,8/5
Ease of Use
4,7/5
Customer Support
4,8/5

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Showing 5 reviews of 13
Maya B.
Overall rating
  • Industry: Medical Practice
  • Company size: 51-200 Employees
  • Used Other for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Affordable Price with Exceptional Customer Support

Reviewed on 2018/11/28

First and foremost, CharityWeb has one of the best customer service support you can buy. The...

First and foremost, CharityWeb has one of the best customer service support you can buy. The welcome demo with technical support set me up for success; I was able to quickly learn how to navigate the system. I used CharityWeb for my organization's, Jewish Family Services, first peer to peer fundraising campaign - in this case for Giving Tuesday. I had originally set up a team (also known as event) peer-to-peer platform but as it came closer to Giving Tuesday, my organization decided to set up individual accounts. CharityWeb was able to make adjustments and saved me a lot of extra work. This is one example of how amazing their customer service was during my GT campaign. There are plenty of crowdfunding sites, but I doubt any of them has the customer support of Charity Web. I would use again and again.

Pros

1. It is affordable
2. I was able to effortlessly link the software to my existing Stripe account. It is so easy that I originally thought it did it incorrectly because nothing is meant to be that easy.
3. The customer service and support is the best money can buy. I always received a response within 1 hour. They were courteous and supportive as I learned the software.

Cons

1. I would have liked if I was able to personally customize my webpages a bit more. Specifically the background color and my main goal. I could email them and ask for something to be done and it would be done within one hour, but it would have been nice to do it myself.
2. I experienced a couple of technically glitches with the software itself, but I was able to email customer support and it would be resolved within a matter of minutes.

Stan G.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

"Athon" Platform

Reviewed on 2020/12/07

Excellent. VERY good, responsive customer service that promptly solved every issue.

Excellent. VERY good, responsive customer service that promptly solved every issue.

Pros

Very easy to set up
End-user friendly
Good Reporting
Excellent Customer Service
Inexpensive

Cons

Not a very sophisticated visual display
Hard to customize homepage visuals

Lynnee B.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

The only affordable product we could find to accept online donations for multiple funds.

Reviewed on 2017/06/09

Ability to direct online donations to different funds.

Ability to direct online donations to different funds.

Pros

This software allows us to accept online donations for multiple funds in our small Community Foundation. So odd that this basic feature was so hard to find supported!

Cons

This software is not intuitive to develop pages in nor is it robust in design features. It "gets the job done" but without HTML or CSS knowledge it is hard to use.

Aaron P.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Low cost, high service solution for MentorKids!!

Reviewed on 2019/06/25

MentorKids USA has been a customer of CharityWeb since 2010. The service provided by CharityWeb...

MentorKids USA has been a customer of CharityWeb since 2010. The service provided by CharityWeb has always been prompt and easy to manage for recurring donations and for special events like our annual Golf Marathon. As a small nonprofit, the cost of receiving these services is always a concern. CharityWeb has been a low cost, high service option for MentorKids USA over the years.

Recently, we started using SalesForce NonProfit as our Donor and volunteer management software. The customer service agent was able to work with the SalesForce team to export the online donations directly to SalesForce, reducing the data entry needed – especially when donation volume increased dramatically for our fundraising events and end of year giving. This included automatic setup of new accounts when the donor was not already in the SalesForce database.

This summer, CharityWeb again saved us money by switching their online donation gateway to Stripe. From the accounting perspective, Stripe is much more user-friendly than the old system (Moneris/Vantiv/WorldPay). We can log into the Stripe website and see exactly which donations belong to which deposit batch, a very useful tool when donations spill past the cutoff time for the Stripe batch. Switching to Stripe also made it possible for us to accept ACH transactions – after several years of trying to set this up with Moneris/Vantiv/WorldPay.

Pros

High value for cost. Meets our needs without breaking the bank.

Cons

Customizing a fundraising event page (event-a-thon) can be cumbersome. We always get it done but it seems to take more time than it should.

Mike D.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Moving to an online payment/donation system has changed the way we do business. Best decision...

Reviewed on 2017/06/21

Having this automation has provided us with a gift of time - priceless!!

Having this automation has provided us with a gift of time - priceless!!

Pros

We love the fact that we can personalize and customize registration pages and thank you letters for each individual campaign and event. This feature enables us to maintain the "personal touch" without putting in the hours required to produce receipts and acknowledgement notes. Our growth in online donations and registrations has been spectacular!!

Cons

It would be great if the software could be more "hands on" with option choices for gathering information.

Showing 5 reviews of 13 Read all reviews

CharityWeb FAQs

Below are some frequently asked questions for CharityWeb.

CharityWeb offers the following pricing plans:

  • Starting from: US$20,00/month
  • Pricing model: Free, Subscription
  • Free Trial: Not Available

$20 per month plus transaction fees. The monthly fee is waived for all volunteer organizations.

We do not have any information about CharityWeb features

CharityWeb has the following typical customers:

2-10

CharityWeb supports the following languages:

English

CharityWeb supports the following devices:

CharityWeb integrates with the following applications:

Constant Contact, Google Analytics, Salesforce.org, Stripe, Xero

CharityWeb offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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