Brilliant Directories

All-in-one directory & member management software

4,7 /5 (562 reviews) Write a Review!

Brilliant Directories Overview

What is Brilliant Directories?

Brilliant Directories is a cloud-based directory software which allows users to create directory websites using built-in themes, with tools for lead generation, member management, payment processing, and more. The system is designed for online member communities and associations of all sizes, and is available through subscription or one-time payment.

Brilliant Directories includes customizable themes, enabling users to create custom sites no matter their level of experience. Company logo and images can be uploaded, and users can control the layout, colors, and font styles of site pages. Developer tools are also included, allowing advanced site customization, widget editing, and custom theme creation. Built-in search modules let website visitors search for content and members by category, location, keyword, or other criteria, and dropdown menus can be customized.

Multiple membership packages can be created, with free and paid levels, and support for monthly, semi-annual, and annual billing. More than 40 member access restrictions and privileges allow users to control the benefits of every membership level. Member subscriptions, transaction histories, email histories, and other information can be viewed and tracked. Existing members can be imported from CSV files, geocoded, and sorted into categories. Member form fields can also be customized. The integrated payment system allows users to process one-time payments and sell subscriptions with automated recurring payments, and tools for managing refunds, outstanding balances, and more.

The email marketing tools in Brilliant Directories allows users to manage scheduled email campaigns and newsletters, with more than 50 customizable email templates included, covering account upgrade confirmations, welcome emails, forgotten passwords, and more. Site visitors can subscribe to receive newsletters, and users can segment member and contact lists to target marketing emails.

Brilliant Directories Overview

Pricing

Starting from
US$145,00/month

Pricing options

Free Trial
One Time License
Subscription
Value for money

Monthly Plan: $145/month
Lifetime Plan: $1,450 one-time payment


Brilliant Directories Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

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Brilliant Directories Reviews

Brilliant Directories Reviews

Overall rating
4,7
/
5
Excellent
419

Very good
126

Average
13

Poor
3

Terrible
1

Value for Money
4,6
Features
4,6
Ease of Use
4,5
Customer Support
4,8
97% recommended this app
Mitchell D.

Wow, does this have lots of features...

Love it


Nick B.

Love it for two big reasons!

Loving it and loved the service. Super quick and responsive service.


Willaim H.

Customer Service


Verified Reviewer

Starting your directory reality for the Entrepreneur


Daniel Q.

It´s really a great product


Mitchell D.
Industry: Public Relations & Communications
Company size: 2-10 Employees

Wow, does this have lots of features...

Used Daily for 1-5 months
Reviewed on 2019/09/30
Review Source: Capterra

Love it

Pros

But they are sort of the Feature Creep situation where by adding all things -- and they have a program where if we help design a new feature we can get a royalty....

Cons

Sort of complicate -- could have a better series for onboarding -- like here's a series or 12 Videos to watch -- like 10 minute videos.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Nick B.
Industry: Professional Training & Coaching
Company size: 11-50 Employees

Love it for two big reasons!

Used Weekly for 1-5 months
Reviewed on 2020/05/13
Review Source: Capterra

Loving it and loved the service. Super quick and responsive service.

Pros

There were two reasons I bought Brilliant Directories within hours of discovering it!

Firstly, the software itself was far better than any other directory I had found by far (including the horrible experience of trying to build one on Wordpress with ListingPro).

Secondly, the service. [SENSITIVE CONTENT HIDDEN]called me within minutes of my inquiry and patiently walked me through the platform. She was super clear and very helpful and I "walked" away with 3 licenses!

Cons

Nothing yet - I am still building it but it's clear to me that is is excellent.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Willaim H.
Industry: Internet
Company size: 51-200 Employees

Customer Service

Used Daily for 1-5 months
Reviewed on 2020/10/12
Review Source: Capterra

Pros

I'm a huge fan of organizations that have great teams. I am just now diving into the software and thus far it's been pretty easy to use. More importantly, the team has been great to work with. As an owner of a software company myself - customer service is something I am big on. [SENSITIVE CONTENT HIDDEN] and the BD team have been a pleasure to work with.

Cons

I have nothing to complain about at this time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer

Starting your directory reality for the Entrepreneur

Used Weekly for 1-5 months
Reviewed on 2018/03/18
Review Source: GetApp

Pros

I really loved the fact that, budget didn't stop me from purchasing the software. They will work with you as long as you keep an open dialogue of communication. You are able to see a demo of the software before purchase. The website is fresh with good quality webpages, and does not look mediocore. You are offered all the comforts of a basic directory website for users attempting to get started. For customers that utlize the site they are given user friendly functionality of a working online directory. You are given access to others who use the service and their websites to see what your site could look like, and different directories that users who purchased the software utlize it for. If you do not have a color scheme they give you several to use and you can change the color scheme at any time, by picking pre-selected schemes. They do have webinars they invite you too. They have forums and suggestions to improve the software. First impression this is what you would want starting your business and later you can request to see about acting custom functions to your site as your business grows. You have an option to hire a designer for x amount of hours to get your site up and running. They do offer some free services you can add on and some a la carte services as well. Based on its competition, and the web layout of the site to look and function as a directory should it is a top three with competition. You can submit a trouble ticket for single questions, or multiple questions to the site. They do offer an affiliate referral program as well.

Cons

Has video tutorials with how to do's that so not reflect current software uprgrades, so when watching the tutorials on how to do certain functions it does not match your version which can be very confusing for someone who does not know much about computer software.
Videos are time consuming, to learn each function. If you make any errors on spelling trying to remember how to get to that part of the website to fix it cane be a hassle. There should be a process to upload users manually. In order to learn the software you have to watch the tutorials and you don't have the options to fiddle with the software as with other programs.
There are some features they are needing to consider to intergerate in their software rather than going to a 3rd party site such as reservations booking, affiliate marketing, etc. adding rather simple feature intergration would surely improve their ranking as one of the best directory service providers for features. These could be features in the future with more customer demand. When it comes to how to do tutorials they need to re-vise videos to reflect the current upgrades, and make some processes easier.
With many of the fustrations of learning the software and time consumption makes working on your site more of a hesitation, after spending so much money and time to put up the concept and to spend an equal amount of time learning the software is a lot for a new comer and if you do not have the time and patience to learn the software this will be a bad business purchase fail.
They should consider an interactive learning guide. Which features screen shots of each screen and explains what each part of the screen is and does then provides a link to edit. Most people are needing a "For Dummies" and do not understand text labels, default values, etc. and if your software is suppose to be the answer for their needs then providing a complete explanation for every function, every section, etc. of your software is very important so no monetizing or marketing effort is missed. The guide should be realistic such as "I want to manually upload users information" then state if the function can be done or not.
The older posts in teh forums which says "answered" you go to view the answer it says "You are not allowed to access this page!" if i own my site why would i be limited to answers to monetize my site? So it leaves members with the same question and no update on the answer or any help. esp. when a link with the answer is provided and your not allowed access is fustrating and limiting. You began to feel some type of way about your purchase and receiving quality answers. If you made a purchase to start an idea and not given full access on answers for improvement is very limiting.
My advice is if you can't set the time and patience aside to learn the system consider hiring a designer at an additional cost to get started they also offer at additional cost to get one on one time to have someone teach you the software and get your business started.
The belief to get your business up and running tomorrow is not true, it will require time to build up your site before you would feel comfortable launching. This is not a user friendly drop and click website, you will have to really learn the software, espicially if your on a budget.
Still struggling with getting my site up and getting answers to can I set my site up to make

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Daniel Q.
Industry: Marketing & Advertising
Company size: 2-10 Employees

It´s really a great product

Used Other for 1-5 months
Reviewed on 2020/07/07
Review Source: Capterra

Pros

First, it was the perfect option that we need for our real estate directory/membership website. It´s just intuitive and simple to use, I bet if you have no experience in web design and I ask you to craft something within a couple of hours, without using the tool ever, you will be able to get something. And all of the add-ons, OMG! That´s what I love the most, almost everything that you can think to add to your brand new website is there.

Now, something I admire is that BD openly invites you to compare their product and services with other options, and that´s not something that all companies do, for me, that says a lot of trust and confidence of what they have to offer and that makes me feel I am with the right company.

Cons

To get the UX and UI to the next level you need a coder. But that doesn´t mean it is not good, it means that if you want to add a functionality that you don´t see or if you want to give it a totally different design, then you can get a coder to work on it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9,1/10
Based on 562 user ratings
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Brilliant Directories Pricing

Brilliant Directories Pricing

Starting from
US$145,00/month
Free Trial
One Time License
Subscription
Value for money

Monthly Plan: $145/month
Lifetime Plan: $1,450 one-time payment

Monthly Plan: $145/month
Lifetime Plan: $1,450 one-time payment

Value for Money
4,6/5
Based on 562 user ratings
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Brilliant Directories Features

Brilliant Directories Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4,6/5
Based on 562 user ratings
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Categories

Additional information for Brilliant Directories

Additional information for Brilliant Directories

Key features of Brilliant Directories

  • 1-click member upgrades
  • Article publisher
  • Automated recurring payments
  • Business listings
  • Classified ads
  • Contact list manager
  • Coupon publisher
  • Custom form fields
  • Customizable branding
  • Dropdown menu builder
  • Email forwarding
  • Email templates
  • Events publisher
  • Homepage image slideshow
  • Homepage search module
  • Job listings
  • Lead management
  • Member management
  • Membership plan builder
  • Newsletter management
  • Payment gateway plugins
  • Payment processing
  • Photo albums
  • Product listings
  • Property listings
  • Ratings & reviews
  • Refund management
  • Website publishing tools
  • Website themes
  • YouTube & SoundCloud embed plugins

Benefits

  • Brilliant Directories offers customizable themes, with control over layouts, font styles, colors, and branding, and also includes a range of developer tools for advanced site customization and theme creation.

  • Users can customize the integrated search modules to allow visitors to find content and members by location, category, or keyword, and custom drop-down menus can also be created.

  • Free and paid membership packages can be created, with options for monthly, semi-annual, and annual billing, and more than 40 control for member access restrictions and privileges.

  • Integrated payment processing allows users to accept one-time payments and setup recurring subscriptions, with automated payments, tools for managing past-due payments, and sales of additional products and services.

  • The built-in library of over 50 customizable email templates covers welcome emails, forgotten passwords, account upgrade confirmations, and more, and users can also create and send newsletters to subscriber lists, and segment members for marketing communications.

  • Brilliant Directories FAQs

    Brilliant Directories FAQs

    Below are some frequently asked questions for Brilliant Directories.

    Q. What type of pricing plans does Brilliant Directories offer?

    Brilliant Directories offers the following pricing plans:

    Starting from: US$145,00/month

    Pricing model: One Time License, Subscription

    Free Trial: Available

    Monthly Plan: $145/month Lifetime Plan: $1,450 one-time payment

    Q. What are the main features of Brilliant Directories?

    Brilliant Directories offers the following features:

    • 1-click member upgrades
    • Article publisher
    • Automated recurring payments
    • Business listings
    • Classified ads
    • Contact list manager
    • Coupon publisher
    • Custom form fields
    • Customizable branding
    • Dropdown menu builder
    • Email forwarding
    • Email templates
    • Events publisher
    • Homepage image slideshow
    • Homepage search module
    • Job listings
    • Lead management
    • Member management
    • Membership plan builder
    • Newsletter management
    • Payment gateway plugins
    • Payment processing
    • Photo albums
    • Product listings
    • Property listings
    • Ratings & reviews
    • Refund management
    • Website publishing tools
    • Website themes
    • YouTube & SoundCloud embed plugins

    Q. Who are the typical users of Brilliant Directories?

    Brilliant Directories has the following typical customers:

    Small Business, Non Profit, Mid Size Business

    Q. What languages does Brilliant Directories support?

    Brilliant Directories supports the following languages:

    English

    Q. What type of pricing plans does Brilliant Directories offer?

    Brilliant Directories has the following pricing plans:

    One Time License, Subscription

    Q. Does Brilliant Directories support mobile devices?

    Brilliant Directories supports the following devices:

    iPhone, iPad

    Q. What other apps does Brilliant Directories integrate with?

    Brilliant Directories integrates with the following applications:

    Authorize.net, Google Maps, PayPal, Stripe

    Q. What level of support does Brilliant Directories offer?

    Brilliant Directories offers the following support options:

    Online Support, FAQs, Video Tutorials, Knowledge Base, Forum