---
description: Learn how Pipefy can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Pipefy Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Workflow Management Software](/directory/566/business-workflow/software) > [Pipefy](/software/107957/pipefy)

# Pipefy

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> Cloud-based, no-code process orchestration platform for mid-market and enterprise teams, featuring AI agents, workflow automation, and.
> 
> Verdict: Rated **4.6/5** by 324 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Pipefy

\* Enables business teams to build and adjust workflows without IT involvement or coding skills, using a drag-and-drop process builder with conditional logic and branching rules.&#10;\* Reduces manual workload by deploying AI agents that handle repetitive tasks, triage incoming requests, and route work items to the appropriate teams or systems.&#10;\* Connects to existing enterprise tools such as ERPs, CRMs, and HRIS platforms through a native integration layer, keeping data consistent across systems without custom development.&#10;\* Provides real-time dashboards and process analytics so operations leaders can monitor SLA compliance, identify bottlenecks, and make data-driven decisions.&#10;\* Supports governance and regulatory requirements through role-based access controls, audit trails, and configurable permission structures across teams and departments.&#10;\* Scales across multiple departments and use cases, including HR, finance, procurement, and IT, from a single unified platform with consistent process standards.&#10;\* Keeps workflows moving continuously through AI-powered automation that operates without manual triggers, reducing delays caused by human handoffs or after-hours gaps.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 324 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pipefy
- **Location**: San Francisco, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$33,00
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Starter: Free - Recommended for small teams, startups, freelancers, and students who need to organize their tasks&#10;&#10;Business: $25/user/month - Recommended for mid-market teams needing to centralize and scale business processes&#10;&#10;Enterprise - Recommended for organizations that need enterprise-level security, control, and support to manage complex or connected business processes&#10;&#10;Unlimited - Recommended for organizations that need unlimited power to error-proof their Enterprise processes
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- 360 Degree Feedback
- @mentions
- API
- Access Controls/Permissions
- Accounting
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Approval Process Control
- Assignment Management
- Audit Trail
- Background Screening
- Benefits Management
- Billing & Invoicing
- Business Process Automation
- CRM

## Integrations (144 total)

- ADP Workforce Now
- AWS Lambda
- Adobe Workfront
- Airbrake
- Airtable
- Amazon Cognito
- Amazon Redshift
- Amazon S3
- Anaplan
- Apache Kafka
- Asana
- Ascent ERP
- BILL Accounts Payable & Receivable
- BambooHR
- Basecamp

... and 129 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Workflow Management Software](https://www.getapp.za.com/directory/566/business-workflow/software)

## Related Categories

- [Workflow Management Software](https://www.getapp.za.com/directory/566/business-workflow/software)
- [Collaboration Software](https://www.getapp.za.com/directory/335/web-collaboration/software)
- [Task Management Software](https://www.getapp.za.com/directory/570/task-management/software)
- [Human Resources Software](https://www.getapp.za.com/directory/256/human-resources/software)
- [Purchasing Software](https://www.getapp.za.com/directory/245/purchasing/software)

## Alternatives

1. [Deel](https://www.getapp.za.com/software/2051182/deel) — 4.9/5 (4308 reviews)
2. [Connecteam](https://www.getapp.za.com/software/105401/connecteam) — 4.6/5 (5309 reviews)
3. [Paylocity](https://www.getapp.za.com/software/102695/webpay) — 4.3/5 (1932 reviews)
4. [Rippling](https://www.getapp.za.com/software/112141/rippling) — 4.9/5 (4869 reviews)
5. [BambooHR](https://www.getapp.za.com/software/20517/bamboohr) — 4.6/5 (3556 reviews)

## Reviews

### "Pipefy - practical platform for task automation." — 4.0/5

> **Megan** | *28 August 2023* | Consumer Goods | Recommendation rating: 8.0/10
> 
> **Pros**: The first point that I have to highlight before anything else is its price, it is one of the cheapest automation software I have tried, what I like about Pipefy is its intuitive and easy to use interface, which allows even those with limited skills techniques start easily. Among its functions, they allow you to create complex flowcharts effortlessly, which is something useful for professionals who require precise visual representations. The platform not only supports real time comunication between team members, but also facilitates intrnal and external communications, making collaboration smooth.
> 
> **Cons**: Although it is a practical platform, its dashboard needs better organization, and a more colorful user interface, another point that need  to be improved is the email system, many end up in the spam folder, and this is a lost communication with the client.
> 
> A notable advantage is its mobile app, which allows you to manage your processes on the go. Additionally, Pipefy offers process automation to minimize manual tasks and provides the option to create forms for mass data collection. Overall, Pipefy is a tool that has helped me and my team optmize various aspects of project management and team collaboration.

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### "From Nutracap: A Long-Term and Satisfied User" — 4.0/5

> **Maximilian** | *30 April 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Pipefy's user-friendly interface and no-code building solution allow us to easily train our team on new processes or process changes. In an evolving industry landscape, the agility offered by using Pipefy is critical to long-term success.
> 
> **Cons**: The variety of available apps is somewhat limited, which means we have to leverage 3rd party integrations for some of our processes.
> 
> Our experience has been great. From working with our Account Growth Managers and Customer Success Representatives, to working with our Solutions Engineers, the team has been dedicated to delivering high-quality work and a product worth using.

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### "Bugs, lack of features" — 3.0/5

> **Ricardo** | *05 January 2021* | Internet | Recommendation rating: 2.0/10
> 
> **Pros**: - Kanban with custom fields / rules&#10;- Email automation with easy to build templates&#10;-
> 
> **Cons**: - We find bugs all the times. We had a major migration to pipefy that was cancelled due to 2 critical bugs. They were fixed 6 months after we reported it.&#10;- It misses basic features. PDF builder sucks. Reports are almost useless.&#10;- Sales team lies to sell.
> 
> I used to love Pipefy. Now I almost hate it. I was the person who convinced the team to migrate to Pipefy, just to be blocked by major bugs. It did not go well for me. I requested some features; they added me to a 'partnership program'. The partnership program transforms you into a Pipefy salesperson. I had a person to 'take care of me' - this is, request me to make sales,  putting pressure on me to sell Pipefy to my customers. It was the worse experience I ever had in a partnership in my professional life. I wanted features, and now I'm a Pipefy salesman? &#10;They advertise features that you can't find. I upgraded it to enterprise, and I didn't get the support they promised, nor the new reports. My rating of this product went from a 10 to a 2 in less than a year.

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### "Best Platform for Process Management" — 5.0/5

> **Alexandre** | *20 October 2022* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to create, automate, and modify any type of workflow in your processes providing an efficient communication flow with all stakeholders and generates important metrics to control and monitore the execution of projects, tasks, routines, requests, etc.
> 
> **Cons**: The integration should be done directly by the user, without the need to involve the Pipefy Dev Team.
> 
> It is a great Platform for Workflow and Process Management.

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### "Awesome" — 5.0/5

> **Caroline** | *18 April 2022* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The easy way to built forms, flows and all project management here, also the CRM and communication tools we can set up, automations and integrations between different tools are really easy and a game changing  here, because we can do all these in only one software, where all our team can have access and contribute, it saves a lot of time and work.
> 
> **Cons**: All the flows have to be created from a pre-formatted template or from the zero. There is no an addaptation we can do from a sheet or another software we have used, for example. It would help a lot if we  wanted to migrate from another platform to Pipefy.
> 
> Here we could create and develop very manual process in an easiest and automated way, which improve our results and evaluate our road to the success. All in one complete, very efficient and confident tool, Pipefy really does the difference in our daily work.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/107957/pipefy)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/107957/pipefy> |
| de-AT | <https://www.getapp.at/software/107957/pipefy> |
| en | <https://www.getapp.com/operations-management-software/a/pipefy/> |
| en-AE | <https://www.getapp.ae/software/107957/pipefy> |
| en-AU | <https://www.getapp.com.au/software/107957/pipefy> |
| en-CA | <https://www.getapp.ca/software/107957/pipefy> |
| en-GB | <https://www.getapp.co.uk/software/107957/pipefy> |
| en-IE | <https://www.getapp.ie/software/107957/pipefy> |
| en-NZ | <https://www.getapp.co.nz/software/107957/pipefy> |
| en-SG | <https://www.getapp.sg/software/107957/pipefy> |
| en-ZA | <https://www.getapp.za.com/software/107957/pipefy> |
| es | <https://www.getapp.es/software/107957/pipefy> |
| es-CL | <https://www.getapp.cl/software/107957/pipefy> |
| es-CO | <https://www.getapp.com.co/software/107957/pipefy> |
| es-MX | <https://www.getapp.com.mx/software/107957/pipefy> |
| fr | <https://www.getapp.fr/software/107957/pipefy> |
| fr-BE | <https://fr.getapp.be/software/107957/pipefy> |
| fr-CA | <https://fr.getapp.ca/software/107957/pipefy> |
| nl | <https://www.getapp.nl/software/107957/pipefy> |
| nl-BE | <https://www.getapp.be/software/107957/pipefy> |
| pt | <https://www.getapp.com.br/software/107957/pipefy> |
| pt-PT | <https://www.getapp.pt/software/107957/pipefy> |

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