Arlo

A complete training management system for training providers

About Arlo

Training & Event Management Solution
Arlo is a cloud based training management software designed to promote, sell and deliver your courses and events. Arlo will automate your manual processes and routine tasks by providing simple scheduling, online registration, automatic communication, custom reporting, payments & invoicing. Client records are kept updated within Arlo’s robust CRM.

Course templates make recurring training and events easy to schedule. Automated communication mean registrants receive accurate and timely registration confirmation and reminders. Understanding your registrants is made easy through customizable application processes and registration forms.

Arlo’s website integration promotes courses and events on your website keeping information up to date in real time with a seamless user experience. Arlo’s lead and campaign management tools allow promotion of courses and events by targeting specific market segments and monitoring demand. Delivering face to face, live online, private or public courses and event are all possible with Arlo. Manage certification, CPD points and use surveys to receive feedback and improve delivery. Arlo can be integrated with your other business applications managing the flow of data through your organization.

Learning Management Solution
Arlo’s seamless integration with Moodle LMS provides a complete learning management solution for promoting, selling and delivering your face to face, online, self-paced and blended learning. This integration combines the power of Moodle LMS with a complete training management solution including online registrations, payments , invoicing, and a robust CRM.

Arlo’s learning management solution allows you to include quizzes, SCORM objects, forums, videos, and other online activities within your training. Get live visibility and reporting on all your registrants in one place with Arlo, this includes last accessed dates, learning progress, payment status, grades, results and contact information.

Pricing starting from:

US$99,00/month

  • Free Trial
  • Subscription

Key benefits of Arlo

  • Arlo allows users to take registrations and payments online through customizable application processes and registration forms, with tools for managing invoices, cancellations, transfers, and refunds.
  • All training and event information, resources and tasks can be managed in Arlo, with automated communication, scheduling, recording notes, attendance, grades and managing waiting lists.
  • Courses and events can be promoted with Arlo's website integration technology ensuring information is updated in real time.
  • Users can manage learning journeys with Arlo's LMS solution to provide live online courses, self-paced learning, and blended learning.
  • Arlo enables the management of client information and relationships with its built-in CRM, allowing users to monitor demand and run campaigns to target potential customers.

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, United States

    Supported Languages

    English

    Pricing starting from:

    US$99,00/month

    • Free Trial
    • Subscription

    Images

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    Arlo video
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    Features

    Total features of Arlo: 119

    • API
    • Academic/Education
    • Access Controls/Permissions
    • Accounting
    • Accounting Integration
    • Activity Dashboard
    • Activity Management
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Management
    • Assignment Management
    • Asynchronous Learning
    • Attendance Management
    • Attendee Management
    • Attendee Tracking
    • Automated Scheduling
    • Availability Management
    • Badge Management
    • Blended Learning
    • Built-in LMS
    • Bulk Send
    • CRM
    • Calendar Management
    • Campaign Management
    • Categorisation/Grouping
    • Certification & Licensing
    • Class Registration
    • Client Management
    • Communication Management
    • Compliance Management
    • Conferences/Conventions
    • Confirmation/Reminders
    • Contact Database
    • Contact Management
    • Content Management
    • Corporate/Business
    • Course Management
    • Course Tracking
    • Credit Card Processing
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Data Import/Export
    • Data Migration
    • Data Visualization
    • Discount Management
    • Document Management
    • Document Storage
    • Duplicate Detection
    • Email Marketing
    • Event Calendar
    • Event Management
    • Event Registration
    • Event Scheduling
    • Event Ticketing
    • Feedback Management
    • Forms Management
    • Gamification
    • Gradebook
    • Group Registration
    • Historical Reporting
    • Invoice Management
    • Label Printing
    • Lead Capture
    • Lead Management
    • Learner Portal
    • Learning Paths/Tracks
    • Marketing Automation
    • Meeting Management
    • Mobile Learning
    • Monitoring
    • Multi-Country
    • Multi-Currency
    • Newsletter Management
    • Online Payments
    • Online Registration
    • Onsite Registration
    • PCI Compliance
    • Payment Processing
    • Performance Metrics
    • Project Management
    • Promotions Management
    • Real Time Data
    • Real Time Reporting
    • Real-time Updates
    • Refund Management
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Room Block Management
    • SCORM Compliance
    • Scheduled / Automated Reports
    • Search/Filter
    • Self-Learning
    • Social Promotion
    • Support Ticket Management
    • Survey/Poll Management
    • Surveys & Feedback
    • Synchronous Learning
    • Tagging
    • Task Management
    • Task Progress Tracking
    • Template Management
    • Third Party Integrations
    • Training Administration
    • Training Companies
    • Training Management
    • User Management
    • Video Conferencing
    • Virtual Classroom
    • WYSIWYG Editor
    • Wait List Management
    • Website Integration
    • Website Management
    • Widgets
    • Workflow Management
    • eCommerce Management
    • eLearning Companies

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    Reviews

    Overall rating

    4,7 /5
    (109)
    Value for Money
    4,5/5
    Features
    4,4/5
    Ease of Use
    4,6/5
    Customer Support
    4,7/5

    Already have Arlo?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 109
    Vivian B.
    Overall rating
    • Industry: Renewables & Environment
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great value for money & a versatile tool

    Reviewed on 2019/08/29

    Arlo really makes our life easier, we use it to manage all our paid training courses and also track...

    Arlo really makes our life easier, we use it to manage all our paid training courses and also track attendance of participants of other events. Arlo is quite easy to understand, it doesn't take long to explain it to new staff members and has intuitive handling. The articles on the support page are great, I find it very easy to follow the instructions and discover new features of the software. Their customer service is also great, the support team is very quick and so far could solve all our problems.

    Pros

    I like most that the build-up and functions are really thought through. They try to accommodate different types of training and mostly find a good balance between pre-set processes and possibilities for customisation. Compared to other LMS (which I haven't used but checked their functions and pricing..) Arlo offers less functions in one but you can add various integrations, e.g. your own accounting software. That makes it easy also for smaller training providers to get started with software and making life easier without having to commit to a full-service LMS.

    Cons

    For many functions (e.g. newsletter tool, online training) you need to buy third party software and use integrations. As described in the pros, it is great to start with Arlo without major committment but after a while you want to use more and more features, like newsletters or webinars but you have to use different provider for every single funtion. It is okay because many are probably using Mailchimp or somethinga nyway which integrates with Arlo but it would be great if Arlo could offer it, I get annoyed by having so many different logins and having to get used to all the different softwares.

    Karen A.
    Overall rating
    • Industry: Computer Software
    • Company size: 2-10 Employees
    • Used Other for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    Has the potential to be great, but useability issues get in the way

    Reviewed on 2020/07/07

    Arlo is a very powerful platform, if you have a lot of time and personnel dedicated to managing it....

    Arlo is a very powerful platform, if you have a lot of time and personnel dedicated to managing it. They are really nice people, and provide great support. Unfortunately, it was just too complicated and time consuming for us to use and lacked some really basic useability features we expected from class registration software.

    Pros

    Arlo has a ton a great features for event management and registration. Really liked the back-end planning features for administering venue & catering details and instructor notifications. And the front-end class listing & registration page looked really slick. And their customer support is really great, both online and in person. For a company with a lot of time to dedicate to learning the system and administering it on a daily basis, it is a very powerful platform.

    Cons

    Arlo is very time consuming to get set up and to administer. There are so many steps required for just basic things like adding a new class, and so many options to click through that it is very unweildy. And it is missing some really basic functions, like sending a notification to the administrator if someone cancels their registration, or allowing customization of the event email notifications that get sent out. And when we first signed up for the platform, we were promised that the ability to charge deposits for a class (which is very important for us) was under development and would be available very soon, but a year and a half later that feature was still nowhere to be found. After months of trying to make Arlo work for us, we finally had to switch to a different platform.

    Response from Arlo

    We appreciate the review and are sorry to hear Arlo didn't turn out to be the right system for you.

    As you mentioned, Arlo is a very powerful platform that's built to manage all the moving parts of a training operation, but does take some getting used to. That's why each of our customers gets a dedicated success manager and 1-on-1 training to make sure you're confident with the system before you go live.

    Capturing partial payments, such as a deposit at checkout, was released a few months ago. We're sorry we didn't get this out in time for you.

    Customizing the automated email to match your branding is also something that we have just released. We're now working on giving you more control over the contents of these emails.

    Again we appreciate your feedback and are sorry to see you go. We wish you and your training business well.

    Patrick S.
    Overall rating
    • Industry: Education Management
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    The Other Side of the World

    Reviewed on 2020/05/19

    I really wanted this service to be what it claims to be. When you do get a live body on the phone...

    I really wanted this service to be what it claims to be. When you do get a live body on the phone they are great people. Just doesn't happen often.

    Pros

    We love the sales pitch and it does everything but only if all your software is derived from the Southern Hemisphere.

    Cons

    Customer support is so limited in hours NZD with no North American business time zone support. The language used hasn't been adapted to US English. The fact that they cannot integrate with QBO, Hubspot, or LMS's from North America. Nor can it address blended learning. Given the lack of connectivity to North American leading software service platforms the sales pitch of automating our processes did not materialize.

    Response from Arlo

    Getting feedback from our customers is how we improve, so thanks for your review.

    Our two support teams based out of New Zealand and the UK provide business hours coverage across most of the world, but this does leave a small window in North America where neither team is available to pick up the phone. We're looking at ways to increase our support coverage.

    Many parts of Arlo can be customized to US English (such as all customer-facing content on your website, automated follow-up emails, and your registration and checkout forms). We're also constantly adding further flexibility to the system so reach out if you need any help configuring this on your platform.

    In regards to integrating with North American software, we're super excited to announce our Zapier integration which lets you connect Arlo to 1000's of other apps, including QuickBooks, Hubspot and LMSs. Check out www.arlo.co/zapier for more details.

    Jeffrey M.
    Overall rating
    • Industry: Education Management
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Training is Insufficient.

    Reviewed on 2021/02/12

    When I get someone they are great! However the onboarding has been a nightmare. It has been an...

    When I get someone they are great! However the onboarding has been a nightmare. It has been an almost entirely self study and self learning experience. I paid for premium set up and since asked to purchase 6 additional hours to help set this up with NO response. Here in the US the time difference has been a MAJOR set back causing concerns when the site goes live.

    Pros

    Seems very powerful. But the set up is too difficult to know. I like the idea of managing all my users.

    Cons

    Integration was over sold. I teach mostly webinars and self study courses. The Arlo software claims of intergradation with Moodle, GoToWebinar and Zoom sold me. Turns out none of these work well. I am left manually entering and transferring information with both Zoom and GoToWebinar. Theses platforms don't integrate with any real benefit. Moodle required me to hire a third party to install and manage the plug in. After spending almost $14K with Arlo set up I was still hit with another $1k for Moodle!

    Allison W.
    Overall rating
    • Industry: Education Management
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Arlo Review

    Reviewed on 2019/09/11

    Our office loves it and our presenters enjoy the ability to see what their courses look like...

    Our office loves it and our presenters enjoy the ability to see what their courses look like leading up to the event date. Arlo has become the staple and all encompassing resource for our course management.

    Pros

    One of the biggest positives when it comes to the Arlo software is the automated features. Our office used to spend a lot of extra time communicating small details and follow through just to make sure information was shared with our registrants at the proper moments. Thankfully with things like a wait list with a programmed process we do not have to keep track of those details manually.

    Cons

    Perhaps it's just a beginning phase, and not even a negative "least" explanation but my least favorite aspect about Arlo is in regards to all of the features we have yet to utilize and set up. It provides excitement but when the start up is in the process and even a few months later, we are still constantly figure out new (awesome) things to implement.

    Response from Arlo

    Thanks for the fantastic review, Allie! It's great to hear that Arlo's automated features save your team so much time and that your presenters enjoy the ability to view their upcoming courses via the mobile app. Do reach out if there is anything we can do to help.

    Showing 5 reviews of 109 Read all reviews

    Arlo FAQs

    Below are some frequently asked questions for Arlo.

    Arlo offers the following pricing plans:

    • Starting from: US$99,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Visit www.arlo.co/pricing Simple: $115 + usage per admin/month (billed monthly) or $99 + usage per admin/month (billed annually) Professional: $205 + usage per admin/month (billed monthly) or $189 + usage per admin/month (billed annually) Enterprise: $269 + usage per admin/month (billed monthly) or $249 + usage per admin/month (billed annually) Volume: Contact Arlo directly for a quote. Usage - $0.95 per registration for free events/online activities, and $2 per registration for paid events/online activities.

    We do not have any information about Arlo features

    Arlo has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Arlo supports the following languages:

    English

    Arlo supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Arlo integrates with the following applications:

    Authorize.Net, Campaign Monitor, Dynamics 365, FreshBooks, Gmail, GoToWebinar, Google Analytics, HubSpot CRM, Mailchimp, Microsoft Outlook, Moodle, PayPal, Quickbooks Online, Salesforce Sales Cloud, Stripe, SurveyMonkey, WordPress, Xero, Zapier, Zoom Meetings & Chat, monday.com

    Arlo offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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