Personio

Personio

All-in-one HRM, Payroll & ATS solution made in Germany

4.4/5 (84 reviews)

Personio Overview

Personio is a secure, web-based HR solution for SMB’s to manage employee data, vacation and leave, salary, automated payroll, performance, recruitment, and more. By combining features such as job posting, applicant sourcing and tracking, onboarding, time tracking, email integration and document storage, Personio aims to aid businesses with their recruitment processes and employee tracking.

Designed to assist with applicant sourcing, Personio allows users to post job advertisements to over 350 job boards using the multi-posting interface, with applicant information automatically transferred to the applicant tracking system (ATS) when an application is submitted. Within the ATS users can input and share applicant feedback between team members and hiring managers, send emails to applicants using built-in templates, and store documents and notes regarding interviews. Successful applicants can be accepted and onboarded using Personio’s customizable to-do lists, assignment of responsibilities, deadline definitions, and progress bars.

Utilizing Personio’s employee management tools, users can collect and manage employee data, automate recurring payroll tasks, export salary data, calculate bonuses, approve time off requests, track attendance and hours worked and provide downloadable payslips. The payroll can be automated within Personio. Employers can also use Personio to track performance based on individual KPI’s and schedule and document weekly, monthly, quarterly, yearly or self-defined feedback meetings

Pricing

Starting from
€95,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Europe, Germany, United States

Supported Languages

English, German

Personio Reviews

Overall rating
4.4/5
95% positive reviews
42
Excellent
38
Very good
3
Average
1
Poor
0
Terrible
Isabel H.

The one-stop solution for better HR

Used Daily for 1+ year
Reviewed on 2019/08/19
Review Source: Capterra

Our overall experience with Personio has been extremely positive. It has allowed us to digitize and streamline our processes and workflows in a way that has vastly increased our efficiency and the quality of our services as an HR department. Personio has enabled us to very quickly move all our core HR processes to the software and makes it possible for us to handle them in a much more efficient, user-friendly way. The software has also been a great help to our employees, who can take care of their HR tasks much easier now, as well as our team leaders and managers, who now have a better way of administrating and supervising their team and making sure all tasks are taken care of. Working together with Personio's implementation and key account managers, as well as their customer support team, has always been a great experience. Personio provides extensive support, guidance and best practices which help in further improving workflows and customizing the software for each individual company. Overall, with its variety of features, Personio has opened countless ways for us to optimize our processes and offer better services, and has enabled us as HR to transform from a department preoccupied by administrative tasks to a true strategic partner.

Pros

We greatly appreciate all of the features Personio offers, and actively use the entire range of tools and features. In terms of core HR processes, one of the most instant and most significant benefits of using Personio was the easy administration of personnel data and the absence management. Everyone in our company, from employees to managers to members of the HR team, has benefitted tremendously from Personio's user-friendly absence management features, which all our employees use regularly. Both our HR and Accounting departments profit from the extensive reporting features, which we use to create monthly, quarterly or annual reports on all relevant personnel data. This function is also appreciated by our managers, who can gain quick overviews on key figures with just a few clicks. Apart from the administrative features, it is mainly Personio's recruiting tool which has impacted our HR processes in an extremely positive way. Creating and publishing job ads, managing applications and communicating with applicants has never been so easy, and is enabling us to manage our recruiting workflows in a way that is sure to leave a positive impression on applicants. All in all, Personio has greatly improved our HR processes and, along with this, improved the working lives of all internal stakeholders.

Cons

Since we are a global company, our aim is to roll out Personio internationally to all our subsidiaries in different countries around the world. In this regard, we are doing a certain amount of pioneer work, as the system is not yet completely perfected for international use and some features or special configurations are not yet part of the software. Therefore, we need to align the requirements of our international subsidiaries with the features currently available in the software and, in some cases, find workarounds. Personio has provided great support in this process and has been able to provide solutions to the vast majority of topics we dealt with.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Thomas K.

A very good decision I am still proud of

Used Daily for 1+ year
Reviewed on 2019/09/04
Review Source: Capterra

Difficult. I like it! Had some experience with Workdays in the company before and was at the beginning a kind of sad that little business has not the budget for such software.
But now I am even happier because Personio not only is quiete as good - it is even better for small business purpose because it's less complex and allowes to stremline processes better for our needs.

Pros

It's HR Software with service for every employee, managers etc. - and so what I like most is, that nearly everybody likes to use it though we did not have much training effort.
Big benefit (usualy) is as well, that Personio has an ongoing development nad gets even better every month.

Cons

Some "improvements" - especially in design - are not really steps forward but seem to complicate work - but usually respective suggestions are heared and drawn into account.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Christian S.

Happy administrator feedback

Used Daily for 1+ year
Reviewed on 2019/09/05
Review Source: Capterra

On the whole very satisfied. The tool covers our complex requirements very well. Feedback is processed quickly. Personio develops quickly which is mostly positive. Sometimes there are smaller obvious errors with releases. We use the SW over 3 countries. This works quite well. Partly one notices, that it was primarily developed for the German market (e.g. with withdrawals and holidays adaptations).
Otherwise, it is a great relief for us compared to the many manual processes we had before. It requires relatively little to no instruction effort for the employees. We have only adapted the presentation of Personio and handed it over to the employees and this works well. Many things can be configured so that you also have control over the data that is captured.

Pros

It can be easily configured. The fast implementation. Good and fast customer service. All inquiries are answered within 24 hours (weekdays) and 80% of inquiries are resolved within 24 hours. Usually within 6 hours. The software is constantly evolving and is becoming even more customer-friendly.

Cons

Partly the red thread through the SW is missing. For example, the date can only be recorded with 24/12/2019 at one location while it must be recorded with 24.12.2019 at another location. There are newer reports, especially in recruiting, where the figures are not correct. Further input fields do not always correspond to the same logic. So you have to be careful in the salary area if you overwrite a number in the salary field, an additional "0" is added. Just some small things.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Anna Z.

Great tool for monitoring all your HR related tasks

Used Daily for 1-5 months
Reviewed on 2019/09/03
Review Source: Capterra

We have saved a lot of time preparing the pay rolls for our employees as we had to do it all manually before and now it's just a couple of clicks. We also use their documents storage and each employee knows where to find their important information instead asking the HR manager or look for it on google docs.
The benefits and time saving definitely outweigh the costs of this app.

Pros

The support is great. Everyone I have talked to on the phone was aways super nice and helpful.
I also like the fact that they take your feedback seriously and suggest the things you mentioned to their product team and might implement solutions that will make the tool even better for you and your team.

Cons

It's not easy to set up because it's very detailed- that's why you have an implementation manager to help you with that.
I also have to use their support quite often when I want to change something, because I'm afraid that it'll adjust things I didn't want to change.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Melina F.

All in all a great software with a wide range of helpful features for HR & high data protection

Used Daily for 1+ year
Reviewed on 2018/09/03
Review Source: Capterra

All in all our company is very satisfied with Personio. Especially to emphasize is the very friendly customer service. Personio takes care of the needs and problems and tries to improve continuously. Furthermore we have to highlight that the bugs we had to deal with became much less.

Pros

Compared to other software for HRM, it is very easy to understand and to handle for the whole company with a great interface and all useful functions you need for a good HR management, including a safe data protection which is very important.
It is well structured and helpful for the preparatory payroll (incl. time tracking of working students etc).
The Customer Support is always friendly, fast and helpful- until now we have never had a negative experience.
Great price-performance ratio.
From recruiting-side, a big plus is that you can easily customize the evaluation forms.

In general, Personio develops the software continuously and implements new helpful functions. (+introductions via little webinar's).

Cons

Sometimes the reports are not correct or have bugs.
For the recruiting area, there is still some room for improvement, for example, the integration with outlook.
Although it has become much less, there are still every now and then bugs which sometimes effects the communication with the candidate negatively.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Personio Pricing

Starting from
€95,00/month
Pricing options
Free Trial
Subscription
Value for money

Essential: from 95€/ month.

Professional: from 142€/ month.

Enterprise: price upon request.

Prices vary depending on the number of employees and functionalities.

Discounts apply for yearly payment plans.

Personio Features

  • API
  • Customizable Reporting
  • Data Import/Export
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Performance Management

  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking
  • Automatic Notifications
  • Automatic Reminders
  • Customizable Branding
  • Employee Database
  • Real Time Reporting
  • Recruiting Management
  • Reporting & Statistics
  • Self Service Portal
  • Third Party Integration

Additional information for Personio

Key features of Personio

  • Absence management
  • Account reconciliation
  • Application sharing
  • Applications management
  • Approval process control
  • Bonus management
  • Calendar management
  • Calendar sync with Google
  • Clock in / out
  • Customizable reporting
  • Customizable templates
  • Data import/export
  • Deadline tracking
  • Document management
  • Document review
  • Document templates
  • Email integration
  • Email invitations & reminders
  • Email templates
  • Employee lifecycle
  • Employee management
  • Employee onboarding
  • Employee portal
  • Employee self service
  • Employee time clock
  • Event calendar
  • Feedback management
  • Goal management
  • Goal setting / tracking
  • Import / export data
  • Interview scheduling
  • Microsoft Outlook integration
  • Multi-channel distribution
  • Multi-language
  • Performance management
  • Performance review cycles
  • Recurring tasks
  • SSL security
  • Salary history
  • Scheduled reporting
  • Secure data storage
  • Sync with Microsoft Outlook
  • Talent acquisition
  • Team calendars
  • Time & attendance tracking
  • Time off requests

Benefits

  • Post job advertisements to over 350 job portals with multi-posting via the GoHiring Talent Marketing API and post ads in multiple languages for added reach.

  • Integrate with current career page or use Personios ready-made, customizable career page with an in-built application form to attract talent.

  • Create custom reports with specific filters and date ranges which can be exported to different formats. Report generation and export can be automated at pre-defined recurring time frames.

  • Utilize Personio’s document management tools with document upload and storage, role based viewing and editing rights, and templates for frequently used documents such as reference letters.

  • Integrate Personio with Gmail and Outlook for reminders of scheduled feedback meetings, interviews and goal deadlines.

  • Automate the payroll in one holistic system within Personio

  • Customize user rights, workflows, absence types and employee data to reflect your exact organizational structure without the help of IT

  • Personio FAQs

    Below are some frequently asked questions for Personio.

    Q. What type of pricing plans does Personio offer?

    Personio offers the following pricing plans:

    Starting from: €95,00/month

    Pricing model: Subscription

    Free Trial: Available

    Essential: from 95€/ month.

    Professional: from 142€/ month.

    Enterprise: price upon request.

    Prices vary depending on the number of employees and functionalities.

    Discounts apply for yearly payment plans.

    Q. What are the main features of Personio?

    Personio offers the following features:

    • Absence management
    • Account reconciliation
    • Application sharing
    • Applications management
    • Approval process control
    • Bonus management
    • Calendar management
    • Calendar sync with Google
    • Clock in / out
    • Customizable reporting
    • Customizable templates
    • Data import/export
    • Deadline tracking
    • Document management
    • Document review
    • Document templates
    • Email integration
    • Email invitations & reminders
    • Email templates
    • Employee lifecycle
    • Employee management
    • Employee onboarding
    • Employee portal
    • Employee self service
    • Employee time clock
    • Event calendar
    • Feedback management
    • Goal management
    • Goal setting / tracking
    • Import / export data
    • Interview scheduling
    • Microsoft Outlook integration
    • Multi-channel distribution
    • Multi-language
    • Performance management
    • Performance review cycles
    • Recurring tasks
    • SSL security
    • Salary history
    • Scheduled reporting
    • Secure data storage
    • Sync with Microsoft Outlook
    • Talent acquisition
    • Team calendars
    • Time & attendance tracking
    • Time off requests

    Q. Who are the typical users of Personio?

    Personio has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Personio support?

    Personio supports the following languages:

    English, German

    Q. What type of pricing plans does Personio offer?

    Personio has the following pricing plans:

    Subscription

    Q. Does Personio support mobile devices?

    We do not have any information about what devices Personio supports

    Q. What other apps does Personio integrate with?

    Personio integrates with the following applications:

    Basaas, G Suite, Leapsome, Microsoft Outlook, MoBerries, Workpath

    Q. What level of support does Personio offer?

    Personio offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials