About Glew

Glew is a multichannel eCommerce analytics tool for stores hosted on WooCommerce, Shopify and Magento offering customer insights, merchandise analytics and performance reports for online retailers and digital agencies. Users can connect all the platforms that run their business in one place, and extract, transform, load (ETL) data for seamless cross-channel reporting, and get actionable insights using data visualizations, automated reports, alerts and more.

Glew offers 30+ integrations for eCommerce, point of sale, marketing and advertising, inventory management, shipping, subscriptions, ERP and more. Glew can extract data from all of these sources and store it in intelligent data warehouses, transform it for accurate reporting, and deliver actionable insights to help users grow their business. With advanced analytics for performance, customers, products, marketing channels and more, Glew provides improved access to data, helping users make smarter decisions for their store.

Pricing starting from:

US$948,00/year

  • Free Trial
  • Subscription

Key benefits of Glew

  • Get more from data with simple, beautiful visualizations for everything from average order value to trending LTV with Glew.

  • Schedule and automate reports for better communication across teams - like a daily snapshot, a high-level performance review or a detailed advertising report.

  • Sync data across various sources automatically every hour to get continuous access to the most updated and accurate information.

  • Add unlimited historical data to see how customers, products or orders are trending with meaningful month-over-month, year-over-year and seasonal comparisons with Glew.

  • Add any team member to Glew - there's no cap on the number of users or seats on accounts.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$948,00/year

    • Free Trial
    • Subscription

    Images

    Performance analytics
    Top products
    Product segments
    Discount analytics
    Facebook advertising analytics
    Subscription analytics
    Customer profiles
    Customer segments
    Report scheduling
    No-code data integrations
    View 11 more
    Glew video Glew screenshot: Performance analytics Glew screenshot: Top products Glew screenshot: Product segments Glew screenshot: Discount analytics Glew screenshot: Facebook advertising analytics Glew screenshot: Subscription analytics Glew screenshot: Customer profiles Glew screenshot: Customer segments Glew screenshot: Report scheduling Glew screenshot: No-code data integrations

    Features

    Total features of Glew: 47

    • Activity Dashboard
    • Ad hoc Reporting
    • Behavior Tracking
    • Benchmarking
    • CRM
    • Cataloging/Categorization
    • Cost Analysis
    • Customer Profiles
    • Customizable Reports
    • Dashboard
    • Data Connectors
    • Data Visualization
    • Email Marketing
    • Financial Analysis
    • Historical Trend Analysis
    • Inventory Management
    • Key Performance Indicators
    • Mailing List Management
    • Multi-Channel Management
    • Multi-Channel Marketing
    • Multiple Data Sources
    • Online Catalog
    • Order Management
    • Performance Management
    • Performance Metrics
    • Predictive Analytics
    • Product Catalog
    • Profitability Analysis
    • Promotions Management
    • Publishing / Sharing
    • Real Time Analytics
    • Reporting & Statistics
    • Returns Management
    • Revenue Management
    • Sales Reports
    • Sales Trend Analysis
    • Scheduled / Automated Reports
    • Search/Filter
    • Self Service Data Preparation
    • Shopping Cart
    • Spend Analysis
    • Strategic Planning
    • Trend / Problem Indicators
    • Trend Analysis
    • Visual Analytics
    • Visual Discovery
    • eCommerce Management

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    Reviews

    Overall rating

    4,4 /5
    (52)
    Value for Money
    4,1/5
    Features
    4,2/5
    Ease of Use
    4,3/5
    Customer Support
    4,2/5

    Already have Glew?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 52
    Jonathan j S.
    Overall rating
    • Industry: Sporting Goods
    • Company size: 501-1 000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    The best "SNAPSHOT" Solution to Understand your eCommerce Business!

    Reviewed on 2019/10/16

    Glew has been an absolute dream to work with. We started with our rep who later transitioned to our...

    Glew has been an absolute dream to work with. We started with our rep who later transitioned to our primary support contact as well. The team is clearly passionate about the product and it shows. Thier commitment to product development and consumer education is by far my favorite aspect.

    They host regular webinars, not just training on the product but on bigger industry trends in understanding attribution modeling, acquisition tactics and how to incorporate this data into your decision-making and marketing plans.

    This is a huge step plus and helps provide the knowledge and data for you and your team to grow your business.

    Pros

    Glew.io really excels at thing - putting easy to comprehend dashboards at your fingertips with actionable insights for managing your e-commerce business. Whether it's daily reports for you to act on, or delving into rich history of reports for trends forecasts, Glew thrives in merrying in all data from your connected platforms into an easy to understand and customize report.

    I can quickly see inventory velocity, conversion rate trends, channel marketing gains all coming in from analytics, marketing and CMS system playing together seamlessly.

    What's best, it's great to share and show snippets to stakeholders with ease, but quickly make custom reports or facet down on the data for your day-to-day to find actionable insights to grow your business.

    This is all on top a responsive staff and tech support team that has supported us growing from 1 site to 10 sites in less than a year.

    Cons

    Like all aggregator data platforms, not everything is supported or can provide all things to all users.

    That said, with 3 months on the platform - Glew surprised us by regular adding new integrations and debuting a new one for Salesforce that help complete the complete Stack for us.

    It's worth noting, Glew does not replace your analytics platforms such as GA, Adobe or built-in reporting with your CMS. It merely enhances them and make the data digestable and multi-faceted by merging all of these sources for new analysis.

    This does require you have your analytics set-up correctly. So make sure GOALs, KPIs and funnels are configured correctly on the primary system or they will just give you bad data once imported into Glew.

    Nihar K.
    Overall rating
    • Industry: Computer Software
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    All in one eCommerce strategy planning machine

    Reviewed on 2018/12/06

    As an Shopify Plus Partner agency, our many merchants that are using our white labeled version of...

    As an Shopify Plus Partner agency, our many merchants that are using our white labeled version of the platform (https://analytics.roswellstudios.com) provides a personal touch - which is awesome. We've dubbed it Roswell Analytics (powered by Glew Plus). It solves our merchants main problem: where should I spend my time and money to get the best ROI. Simply put - Glew provides the answer.

    Pros

    As an executive in the eCommerce ecosystem, I rarely give a platform 5 stars across the board. However when reps from the Glew platform approached me, he didn't try to sell me on the platform, he worked with me to help empower my merchants to understand how the holistic approach to analytics is the only way to strategically advance your KPIs. As a Shopify Plus Partner, Roswell Studios provides design, development AND strategy / consulting. The Glew platform has enabled us to provide a 4th dimension solution to the age old question - what is working, how and why?

    By connecting a dozen analytics dashboards in one central place, and combining the granular filtering, with profitability gauges (through the input of COGS) - our merchants can assess, with agility, whether to spend more on paid ads, social ads, email marketing, SEO etc. So - instead of having 7 tabs open - exporting to XLS, then using pivot tables and other madness to engage in quantitative analysis - Glew does it for you in a matter of a few clicks. Just connect your eComm platform, Google Analytics, email service provider, Ad Words, Bing Ads, Facebook, Subscription App, Shipping Platform, Rewards Platform etc. - and utilize the built in reports to get going. Custom reports are a cinch. And if our merchants need a more in depth analysis that isn't out of the box - we access MODE to engage in the BI tunnel to create super customized reports (does require development however).

    Cons

    All of the integrations can initially seem intimidating - and then understanding their attribution model (first order attribution: https://glew.io/making-sense-attribution-modeling/) - and making sense of it versus Google's attribution model (last click) when your merchants are married to GA presented some initial challenges. However, reading further into the science / understanding of the attribution models and educating our merchants proved to be difficult, but eventually rewarding.

    Jamela A.
    Overall rating
    • Industry: Consumer Goods
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Highly Recommend Glew

    Reviewed on 2021/03/01

    Pros

    We've been using Glew for just over 6 months now and can't even imagine that there was a time when we did not. We are huge fans of the the product segmentation, marketing analytics, and number of App integrations. Glew has been instrumental in helping us analyze our business in a quick and efficient way. As a small brand time is everything!

    Cons

    We've found that at time some screens can be slow to load.

    Gary M.
    Overall rating
    • Industry: E-Learning
    • Company size: 2-10 Employees
    • Used Other for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Scam Company With Bait & Switch Approach

    Reviewed on 2020/02/21

    One of the worst experiences I have ever had with a company. Buyer beware of bait and switch sales...

    One of the worst experiences I have ever had with a company. Buyer beware of bait and switch sales tactics with slimy contracts.

    Initially when looking at this software we were looking for deep analytics for our new subscription service hosted on Paywhirl. We also have a Shopify store for sales. In the sales calls I was very specific and showed all of the software we used. The sales person said our account manager would be able to set everything up because he couldn't show us what we were asking for. He just cared about getting a sale and passing us off to the account manager. After several months of trying to make the software work, they basically said that it doesn't but they "could make it work with another $4,000-$5,000 in custom development. [SENSITIVE CONTENT HIDDEN] specifically from Glew was one of the worst people I've ever dealt with. Promised to solve the solution, develop a solution for the issue, and would simply forget to call us back or follow up. So we were left with a piece of expensive software that did NOTHING for what was promised. And they insisted that we would have to continue to pay for the entire year despite the software not serving any function. Why would they want a company who's super unhappy with the products or services and find 0 value in this to continue to be forced to pay for a product or service that provides no value? Another company that over promises and under delivers. I wasn't going to write any review but since I called Amex and stopped all payments .

    Pros

    Didn't do anything we needed it for and what it was promised to do.

    Cons

    They wanted an additional $4,000-5,0000 to customize our app after setup because it didn't work with the SOFTWARE THAT THEY SAID IT WOULD WORK WITH.

    Response from Glew

    Hi there - this is Abby from Glew. I'm so sorry to hear you haven't had a positive experience with our product. It's our primary goal to make sure all of our clients see value in Glew, and it sounds like there was some miscommunication from the start with your subscription. We'd love to get on a call to figure out a solution. You can email me directly at abby.healy[at]glew.io and I'll make sure you're connected with the right person. - Abby

    Ariel W.
    Overall rating
    • Industry: Retail
    • Company size: 11-50 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    It is a fantastic application with a very very high price point

    Reviewed on 2021/01/27

    They were very friendly but not up front about pricing which always bothers me. The platform itself...

    They were very friendly but not up front about pricing which always bothers me. The platform itself is fantastic for people who can afford to pay for it and will use it actively. It is not worth the money if you are not going to sit and analyze all the time.

    Pros

    I loved all the functionality and the simplicity in set up. There are very few drawbacks to this application in terms of what you get and what you can get. As far as functionality it was a data dream for us as a multi platform retailer.

    Cons

    The price. The price was so over the top that we just simply could not go for it. The data is worth it and actionable but compared to other products out there it simply was way too high. They don't advertise it publically but to get a good view of everything going on you need to be shelling out at least 2K a month.

    Showing 5 reviews of 52 Read all reviews

    Glew FAQs

    Below are some frequently asked questions for Glew.

    Glew offers the following pricing plans:

    • Starting from: US$948,00/year
    • Pricing model: Subscription
    • Free Trial: Available

    Pricing is based on annual revenue: - Under $1M: $79/month, billed annually at $948/year - $1M-$5M: $249/month, billed annually at $2,988/year - $5M-$10M: $499/month, billed annually at $5,988/year - $10M-$15M: $649/month, billed annually at $7,788/year Discounted pricing available for multi-year contracts. Agency, enterprise or multichannel retailer? Contact us directly for pricing.

    We do not have any information about Glew features

    Glew has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Glew supports the following languages:

    English

    Glew supports the following devices:

    Glew integrates with the following applications:

    3dcart, ActiveCampaign, AdRoll, Bigcommerce, Braintree, Brightpearl, Bronto Marketing Platform, ChannelAdvisor, Cin7, Clover, Criteo Dynamic Retargeting, DEAR Systems, Drip, ERPLY, Emma, Facebook, Freshdesk, Google Ads, Google Analytics, Google Data Studio, Gorgias, HubSpot CRM, Instagram, Klaviyo, Linnworks, LoyaltyLion, Magento Commerce, Mailchimp, NetSuite, Optimizely, Pardot, Peoplevox WMS, PowerReviews, PrestaShop, QuickBooks Online Advanced, Quickbooks Online, Recurly, Salesforce Commerce Cloud, Salesforce Sales Cloud, SendGrid, ShipHero, ShipStation, Shopify, Shopify POS, Shopify Plus, SkuVault, Skubana, Smile.io, Square Payments, Square for Retail, Stitch Labs, Stripe, Twitter, Volusion, WooCommerce, Yotpo, Zendesk, dotdigital Engagement Cloud

    Glew offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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