DoJiggy Pledge

DoJiggy Pledge

Crowdfunding software for peer-to-peer campaigns

4.4/5 (62 reviews)

DoJiggy Pledge Overview

DoJiggy Pledge is a cloud-based peer-to-peer fundraising and crowdfunding solution which provides users with customizable, mobile-responsive websites for organizing, managing, and promoting their fundraising campaigns. The software is suitable for nonprofit organizations, community groups, churches, and schools, and can be used for events including walk-a-thons, golf marathons, fun runs, bike-a-thons, cook-offs, community service projects, car wash-a-thons, and many more.

DoJiggy Pledge includes personal fundraising pages for participants, with a built-in control panel allowing each fundraiser to manage and customize their page, add offline pledges, and email their friends. Fundraising thermometers visualize individual and overall progress towards the fundraising goals, and top individual fundraisers and teams are displayed on the homepage. Donors can give one-time donations, or pledge ‘per unit of effort’, where the amount pledged increases per mile, lap, or other unit.

DoJiggy Pledge gives administrators control over event information, fundraising goals, and registrations. Free and paid event registrations can be offered, with customizable registration fees, and money can also be raised through the selling of products such as T-shirts and other apparel, event-specific merchandise, or lunches, and event sponsorship packages. Volunteer registrations can also be managed through the event site. Credit card processing allows donors to pledge or donate online, and individual, team, and general donations are supported. Reports on participants and finances are generated automatically, and can be downloaded.

Pricing

Starting from
$499/year
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

DoJiggy Pledge Reviews

Overall rating
4.4/5
90% positive reviews
33
Excellent
23
Very good
5
Average
1
Poor
0
Terrible
Chris M.

Great Customer Service and Support

Used Daily for 1-5 months
Reviewed on 2019/02/27
Review Source: Capterra

Pros

I received terrific customer service and support from CSR. With his help, I was able to launch our school's Read-a-Thon for over 300 students within a week and a half. Starting from scratch from a non-digital pledge system where the kids used paper pledge sheets and collected checks and cash, I had a million questions in configuring the new DoJiggy system. CSR responded to each inquiry rapidly and with great detail--he is a superstar!

Some features that I love:
*The ability to start with a free trial to test features and then convert that trial to a full account without losing any work I'd done
*The data mapping template was easy to use and made import pretty simple
*Once the basic info was in the system, pledge pages were immediately ready to use. We have some families who use the generic pages with the basic info we preloaded into all of them, and others who got really into customizing their pages
*Reports have been easy to run and the DoJiggy WePay payment processing has been easy to use
*Again, customer service & support were the deciding factor for me when evaluating online pledge options. I can't recommend CSR enough.

Cons

Some things were not as customizable as I'd have liked, but CSR in support was able to give me clear answers and guided me towards workarounds whenever possible. Things that I would have liked to be able to do (and hope are updates in the future!) include:
*Edit global settings after the data import is complete (we had to make sure that every setting was perfect before adding students, because any changes made after the fact do not change existing profiles)
*Upload student photos with the data import
*Email welcome/registration information to more than just a single email address, so that both parents would get a copy
*Edit text that is automatically added to messages when using macros (when using the macro for a password reset, it forces in this statement that I didn't want in my welcome letter: For security reasons, you will need to reset your password to access your participant control panel. Please click on the link below to reset your password:
Reset Password Link:
*Would love for the reset password link to autofill the current username when the setting page loads. Having to copy the username out of the email was a confusing step for many of our families.
*Customize buttons (would have prefered the button on the pledge pages say "Make a Pledge" instead of "Donate"

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Mylien M.

Need flexibility

Used Daily for 2+ years
Reviewed on 2016/12/12
Review Source: Capterra

Since we pay the same amount regardless if we are a first time or returning user we should have flexibility to change the template (not just the color scheme). We also need to be able to filter reports according to our needs vs. running three generic report to meet our needs.

Pros

quick customer service response

Cons

generic reports

Response from DoJiggy

Thanks for your feedback, Mylien. You are right - we need some new templates for 2017! We will work on implementing some new ones.
Also, just to clarify, we have 16 Pledge reports and many of them do include filters. Still we understand that everyone needs something unique for their event and we would like to give it to you....If there is something specific that we can do to assist with a certain report, can you please email us in tech support?

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

5.0/10
Virginia F.

School Jog-a-thons

Reviewed on 2017/01/18
Review Source: Capterra

We use the software for our school jog-a-thon fundraiser. Only the kids who will be collecting pledges online create pages.
Some of the features are really good:
- the ability to connect to PayPal which is what we use to collect donations online and keeps things all together
- the ability to create "teams", which in our case are classrooms, that complete for the most money raised
- the ability to have the administrator assign kids to the teams since most people forget to select their teams when they sign up
- the ability to create a page template which makes it easier for the kids to start their pages
- the tracking software and reports are super helpful
- we are able to enter offline (cash or check) pledges as well so we can track the entire jog-a-thon with the software
- we are able to create a whole site around the donation software which allows us to get information to the participants especially the leaderboards

We do some tricky things that the software cannot handle well:
- allowing a donator to make 1 donation that gets split between siblings
- allowing a donation to a team without a specific student being selected
- sometimes when the donator has issues with PayPal, they will try to enter a donation multiple times and the software counts all of those incomplete donations to the student (they can be manually cancelled by the adminstrator but this creates more work and artificially inflates the students numbers in the short term)

Overall, the software has been very helpful and helps us expand our reach for our school jog-a-thon by allowing kids to email the page to relatives or friends that are not local. We have definitely raised more money with the DoJiggy software and it has made it worth the costs for us.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Nathan S.

Perfect for an Organization Like Ours!

Used Weekly for 6-12 months
Reviewed on 2016/12/13
Review Source: Capterra

We are small, all-volunteer non-profit. We were looking for an affordable alternative to the host site we had used while previously affiliated with a national organization. Dojiggy is much more affordable than the software/service we had previously used. Based on our first event, we found Dojiggy easier to navigate, more user-friendly, and more personally customizable than our previous software, despite being much cheaper. There continues to be a learning curve, but Dojiggy staff are quick to respond and very helpful. There is a very thorough and invaluable FAQ as well. While we find that there are still improvements to be made, our experience has been entirely positive and we feel that Dojiggy will not hesitate to act upon our requests and suggestions. We plan to continue working with Dojiggy and would recommend it to any fundraising organization.

Pros

Simplicity in editing and using the site for web registration, pledging, and donating.

Cons

The simplicity of the pledge format decreases the ability to customize specific factors related to the registration and pledge forms.

Response from DoJiggy

Thanks for the review, Nathan!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Richard L.

SEA Paddle NYC

Used Daily for 2+ years
Reviewed on 2017/01/06
Review Source: Capterra

SEA Paddle NYC is one of the premier stand up paddle events in the world. We have used dojiggy as our pledge page for years due to its ease of use for participants. From the organization's perspective the reports and specialized tools are very comprehensive and flexible, it is a great fit for our event and I would give dojiggy a great recommendation.

Pros

Generally works seamlessly.

Cons

Occasional glitches

Response from DoJiggy

Thanks for the great review, Richard. We love hosting your event! -DoJiggy

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

DoJiggy Pledge Pricing

Starting from
$499/year
Pricing options
Free Trial
Subscription
Value for money

$499/year for 100 fundraisers.
Additional licences for fundraisers are available in packs of 50, 100, 250, 500, or 1000.
A fee of $0.20 per card transaction is added for clients not using DoJiggy Merchant Services.

DoJiggy Pledge Features

  • Customizable Branding
  • Email Integration
  • Reporting & Statistics

  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Attendance Management
  • Automatic Notifications
  • Automatic Reminders
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Electronic Payments
  • Mobile Integration
  • Third Party Integration

Additional information for DoJiggy Pledge

Key features of DoJiggy Pledge

  • Auto-generated financial reports
  • Auto-generated participant reports
  • Confirmation emails
  • Customizable website
  • Email management system
  • Event management
  • Minimum fundraising goals
  • Offline pledge tracking
  • One-time donations
  • Online registration
  • Personal fundraising pages
  • Personal page control panel
  • Product sales
  • Progress tracking
  • Registration fees
  • Shareable links
  • Sponsorship management
  • ‘Per unit of effort’ pledges

Benefits

  • DoJiggy Pledge supports ‘per unit of effort’ pledges which are multiplied for every lap, mile, or other measure, one-time donations, and the addition of offline pledges to participants’ overall fundraising totals.

  • Each participant is given their own customizable fundraising page, with a personal control panel allowing participants to add offline pledges, email friends, and manage their page.

  • Users can offer free and paid event registration, with the ability to configure registration fees, define minimum fundraising goals, and control all event, location, and contact details.

  • Users can sell sponsorship packages at different levels, and sell products to participants, such as T-shirts, water bottles, and lunches.

  • DoJiggy also offer online merchant services, allowing users to process credit card payments securely online without requiring a third party payment processing solution.

  • DoJiggy Pledge FAQs

    Below are some frequently asked questions for DoJiggy Pledge.

    Q. What type of pricing plans does DoJiggy Pledge offer?

    DoJiggy Pledge offers the following pricing plans:

    Starting from: $499/year

    Pricing model: Subscription

    Free Trial: Available

    $499/year for 100 fundraisers.
    Additional licences for fundraisers are available in packs of 50, 100, 250, 500, or 1000.
    A fee of $0.20 per card transaction is added for clients not using DoJiggy Merchant Services.

    Q. What are the main features of DoJiggy Pledge?

    DoJiggy Pledge offers the following features:

    • Auto-generated financial reports
    • Auto-generated participant reports
    • Confirmation emails
    • Customizable website
    • Email management system
    • Event management
    • Minimum fundraising goals
    • Offline pledge tracking
    • One-time donations
    • Online registration
    • Personal fundraising pages
    • Personal page control panel
    • Product sales
    • Progress tracking
    • Registration fees
    • Shareable links
    • Sponsorship management
    • ‘Per unit of effort’ pledges

    Q. Who are the typical users of DoJiggy Pledge?

    DoJiggy Pledge has the following typical customers:

    Non Profit

    Q. What languages does DoJiggy Pledge support?

    DoJiggy Pledge supports the following languages:

    English

    Q. What type of pricing plans does DoJiggy Pledge offer?

    DoJiggy Pledge has the following pricing plans:

    Subscription

    Q. Does DoJiggy Pledge support mobile devices?

    We do not have any information about what devices DoJiggy Pledge supports

    Q. What other apps does DoJiggy Pledge integrate with?

    DoJiggy Pledge integrates with the following applications:

    Authorize.net, PayPal

    Q. What level of support does DoJiggy Pledge offer?

    DoJiggy Pledge offers the following support options:

    Knowledge Base, Online Support, Phone Support, Video Tutorials