Flowingly

Flowingly

Business Process Management & Workflow Automation Platform

4.7/5 (11 reviews)

Flowingly Overview

Flowingly is beautifully simple process management & workflow automation software. Transform old, manual ways of working into modern digital experiences. From SMBs to the Fortune 100, Flowingly is the process platform teams love to use.

Process mapping, automation and intelligence. With Flowingly, you can map and automate any business process, regardless of business unit. Empower teams to take ownership of their processes and drive continual improvement. Get work done on a modern collaborative platform. From the HR department to the Logistics team, Flowingly will revolutionise the way your organization functions.

Employee Workflows - Deliver exceptional employee experiences with digital processes and workflows on a modern employee experience platform. Use automated workflows for recruitment, training, health & safety, employee onboarding and performance reviews.

IT Workflows - Unlock team productivity. Manage moves, adds, changes, governance, risk and compliance across your business on a unified platform. Drive innovation and digital transformation across your business with user-friendly process mapping and workflow solutions.

Customer Workflows - Increase customer satisfaction and retention through workflow-based public forms, automated on-boarding and “at risk” client management processes. Break down silos and automate processes across departments to deliver a seamless customer experience, from issue to resolution.

Workflows for All - Enable teams to map and automate any business process, regardless of business unit. Drive collaboration across teams and between departments with organization-spanning processes. Empower your teams to own their processes, take accountability, and drive process improvement.

Trusted by 100,000+ users at innovative companies globally.

Transform the way your organisation functions with Flowingly. Get a demo today.

Pricing

Starting from
US$399,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, Europe, Germany, United Kingdom, United States

Supported Languages

English

Flowingly Reviews

Overall rating
4.7/5
91% positive reviews
9
Excellent
1
Very good
1
Average
0
Poor
0
Terrible
David K.

Perfect blend of power and ease of use

Used Daily for 1-5 months
Reviewed on 2017/10/22
Review Source: Capterra

Implemented in our own business:
* Reduced time to create documentation and manage it/keep it up-to-date
* Solved the "discovery" issue of where to look for process documentation
* Far greater process adherence
* Significantly reduced "how do I?" style questions and internal communication overhead between team members
* Streamlined client interfaces for admin tasks (others already well-handled by purpose-built applications)

Pros

Flowingly is far easier to use than most other workflow software. In particular, it focuses on the FLOW, not just the logic of a task. As such, it can be used both to MODEL and EXECUTE processes. Its modelling is essentially self-documenting. Combined with its HTML "Cards" at each step of the process, we are using Flowingly to all-but-eliminate separate static process documentation. Flowingly is both a workflow tool, and a documentation one, when used in this way. Of course, you can still link to external documentation if desired.

Other systems we tried made it much harder to build a flow (instead you had a series of interconnected tasks, which couldn't be visually represented or even really held in your head, let alone explained to a less technical staff member).

Solutions like Microsoft Flow are too task and trigger>outcome-based.
Solutions like KISSFlow are too hard to use for embedded documentation, and have a prohibitive public form pricing.
Solutions like Podio are too complex for end users to "get" without a lot of training
Other so-called workflow solutions often tend to be industry or department-specific workflow automation, not general business process automation.

I work with SMEs and mid-sized non-profits. Almost none have any workflow or process automation in place when I start with them, and often lack basic business systems like a CRM or marketing automation system. Flowingly is perfect for these mid-market customers.

Cons

As a relatively new product (as of writing - Oct 2017), Flowingly has a little catch-up to do in "non-core" features relative to some other solutions (like the ability to send a third party email as part of a flow, or pull/push data via APIs and webhooks). I have seen their development roadmap and it looks like most of these will be addressed over the next 3-6 months, however.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Ben C.

Game Changer

Used Daily for 6-12 months
Reviewed on 2019/09/06
Review Source: Capterra

The best customer service. This is why we initially chose Flowingly. No automated emails 'thank you for your interest in our product' just passionate and responsive people with an open door policy who strive to meet your needs. Their interest in constant improvement means they listen to the users and respond very quickly. It feels like a collaborative community of users and developers with ideas to streamline and improve workplace practices.

Pros

The ease of use and impact it has. Anyone who has ever drawn a flowchart can suddenly feel like an expert coder who simply presses 'publish' and creates a workflow that combines policy with process - due process becomes the only way.

Cons

Nothing really - the developers are always one step ahead. I wanted some different reports and by the time I had requested them, they had already integrated BI which exceeded by expectations.

Response from Flowingly

Thanks for taking the time to submit a review Ben. We're excited to be playing a big part in your process improvement journey. Keep sending feedback our way and we'll keep striving to expand upon the feature set and make Flowingly even better!

Thanks again,
The Flowingly Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jj F.

Excellent, intuitive and reliable Business Process Management tool

Used Daily for 1-5 months
Reviewed on 2018/02/01
Review Source: Capterra

Pros

We are a growing small business and we realised that we desperately needed to put in some streamlined fool-proof business processes to enhance efficiency and knowledge base across the company. All too often, we had one employee thinking a process was done one way while another thought it was slightly different! Not ideal!

After testing out a number of different BPM software, we found Flowingly best aligned with our business requirements as it is so easy to use and comes with all the features we needed. All our employees (some less well versed in IT than others), had no trouble learning how to operate Flowingly.

Setting up flows is incredibly simple and very straight-forward. We liked the style and layout of the interface, especially when performing the steps in a live flow. If we run into any trouble, we refer to their detailed help section on the website or contact Flowingly's readily responsive customer service team for further assistance.

We have definitely seen a positive improvement within our business since adopting Flowingly and transferring all paper based processes online.

Cons

Flowingly does not yet have integrations to other software i.e. Xero. But we are advised this is on their Roadmap.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jason V.

Recommend Flowingly

Used Daily for 2+ years
Reviewed on 2019/09/04
Review Source: Capterra

Great for seeing where we are in a full process ie easy to come up to speed on where a job has progressed to. Also easy for someone else to step in to someone else's job and follow simple instructions.

Pros

Ease of use, can be used for so many different processes.
Makes it easy for new employees to go through our own process.

Cons

No issues to report. We had a few teething issues but these were more about our own internal processes and transferring them to a flowingly process.

Response from Flowingly

Thanks for the review Jason. It's great to see the impact that Flowingly is having on your employee processes.

The Flowingly Team

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10
Saint W.

I was looking for a tool that could take care of the systems and processes of our company.

Used Daily for 1-5 months
Reviewed on 2017/10/15
Review Source: Capterra

Visibility and accountability, ease of use.

Pros

Through our business everyone's roles can become complicated and overlapping, I needed a tool that would bring more clarity and visibility that clearly outlines each others responsibility. Having a deadline also helps with accountability.

Another area is bringing on new staff, now we have the ability to provide better training with a system that gives a clear direction in what is expected of that role. Being able to step into a new position knowing exactly where to step in and carry on a task that has already been started by the previous person.

Cons

These guys are continuing to improve and take on any feedback that we have to help us all.

A few suggestions, ability to go back to a previous task, being able to edit (title) after a flow has started, being able to allocate a single user when starting a flow, add a date as a deadline once flow has started.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Flowingly Pricing

Starting from
US$399,00/month
Pricing options
Free Trial
Subscription
Value for money

Minimum of 20 users. Starts at $399 / month. Contact Flowingly for pricing details.

Flowingly Features

  • Activity Dashboard
  • Automatic Notifications
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Workflow Management

  • API
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Compliance Management
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Third Party Integration

Additional information for Flowingly

Key features of Flowingly

  • Action management
  • Action planning
  • Automatic reminders
  • Business process control
  • Business rules management
  • Collaboration
  • Collaboration tools
  • Collaborative workspace
  • Customizable templates
  • Due date tracking
  • Permission management
  • Process capture
  • Process change tracking
  • Process management
  • Process mapping
  • Process modeling & design
  • Process templates
  • Project templates
  • Reporting & statistics
  • Role-based permissions
  • To-do list

Benefits

  • Collaborate on tasks with team members by assigning each step of the process to a different individual.

  • Provide instructions to team members and enforce process compliance by creating and sharing customized business processes.

  • Build custom reports to track business process progress and status. All reports are color coded and presented in graph format so users can identify any business productivity improvements.

  • Create business processes using built-in templates provided by Flowingly which can be fully customized - or create custom templates from scratch for future use based on business needs.

  • Develop personalized to-do lists to prioritize specific tasks for individuals or entire teams. Items can be checked off the list once complete so that team members are all on the same page.

  • Flowingly FAQs

    Below are some frequently asked questions for Flowingly.

    Q. What type of pricing plans does Flowingly offer?

    Flowingly offers the following pricing plans:

    Starting from: US$399,00/month

    Pricing model: Subscription

    Free Trial: Available

    Minimum of 20 users. Starts at $399 / month. Contact Flowingly for pricing details.

    Q. What are the main features of Flowingly?

    Flowingly offers the following features:

    • Action management
    • Action planning
    • Automatic reminders
    • Business process control
    • Business rules management
    • Collaboration
    • Collaboration tools
    • Collaborative workspace
    • Customizable templates
    • Due date tracking
    • Permission management
    • Process capture
    • Process change tracking
    • Process management
    • Process mapping
    • Process modeling & design
    • Process templates
    • Project templates
    • Reporting & statistics
    • Role-based permissions
    • To-do list

    Q. Who are the typical users of Flowingly?

    Flowingly has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Public Administrations

    Q. What languages does Flowingly support?

    Flowingly supports the following languages:

    English

    Q. What type of pricing plans does Flowingly offer?

    Flowingly has the following pricing plans:

    Subscription

    Q. Does Flowingly support mobile devices?

    We do not have any information about what devices Flowingly supports

    Q. What other apps does Flowingly integrate with?

    We do not have any information about what integrations Flowingly has

    Q. What level of support does Flowingly offer?

    Flowingly offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials