Rentals United

New Generation Channel manager for vacation rentals

About Rentals United

Rentals United is a cloud-based channel management solution for vacation rental properties, with integrated online booking, rate management, real-time updates, and more. The system is suitable for property suppliers and listing websites of all sizes, and works with a range of property management systems, including Vreasy, CiiRUS, 365villas, and Guesty.

Rentals United enables owners and managers to distribute their vacation rental property listings across multiple sites, including Booking.com, Expedia, Airbnb, TripAdvisor, HomeAway, Agoda, and more. Photos, property descriptions, prices, availability and bookings can be automatically synchronized between Rentals United and the distribution channels. Properties can be uploaded to the platform using the manual property upload tool, through a connected property management system (PMS), or using the Rentals United API. Users can select which distribution sites they wish to list their properties on, and when connecting to each site a checklist is displayed to ensure that users have completed all required steps.

Rentals United offers a flexible price upload tool, which supports per-day example prices depending on length of stay and number of guests, per-channel price scaling, length of stay discounts, and last minute booking discounts. Changeover days and minimum stays can also be saved and distributed. Integration with MangoPay allows users to accept credit card payments through the Rentals United dashboard, and rental property pages are provided, enabling guests to book direct.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Rentals United

Key benefits of Rentals United

  • Property information can be imported using the property upload tool, the Rentals United API, or through a connected property management system (PMS).

  • Availability is automatically updated whenever a booking is made on any channel, or when dates are blocked in the calendar, and property descriptions, pictures, and prices can also be updated.

  • The pricing upload system supports per-channel price scaling, example daily pricing based on length of stay and number of guests, length of stay discounts, and last minute booking discounts.

  • Payments can be accepted directly through the dashboard in Rentals United, via partnership with MangoPay.

  • Guests can book direct through rental property pages provided by Rentals United, with customizable content, photos, availability, and prices.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany, Spain, France, United Kingdom, Ireland, India, Italy, Japan, Mexico, United States

    Supported Languages

    English, French, German, Italian, Polish, Portuguese, Spanish, Swedish

    Pricing starting from:

    N/A

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Rentals United

    Images

    Rentals United Software - Rentals United has in build Guest planner and guest communications to help you manage your bookings
    Rentals United Software - Manage your availability with multi calendar with ease
    Rentals United Software - Rentals United is connected to +120 connections including channels, PMSes and VR Services
    Rentals United Software - Rentals United is the Preferred/Premier Partner of many Large Channels and OTA's
    Rentals United Software - We helped quite a few Property Managers to automate and grow their business. Become the next success story!
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    Rentals United video
    Rentals United Software - Rentals United has in build Guest planner and guest communications to help you manage your bookings Rentals United Software - Manage your availability with multi calendar with ease Rentals United Software - Rentals United is connected to +120 connections including channels, PMSes and VR Services Rentals United Software - Rentals United is the Preferred/Premier Partner of many Large Channels and OTA's Rentals United Software - We helped quite a few Property Managers to automate and grow their business. Become the next success story!

    Features

    Total features of Rentals United: 25

    • API
    • Activity Dashboard
    • Availability Management
    • Billing Rate Management
    • Booking Management
    • Calendar Management
    • Channel Analytics
    • Channel Management
    • Commission Management
    • Credit Card Processing
    • Data Import/Export
    • Discount Management
    • For Vacation Rentals
    • Inventory Control
    • Multi-Channel Distribution
    • Online Booking
    • Partner Management
    • Payment Processing
    • Pipeline Management
    • Price / Margin Management
    • Real-time Updates
    • Reservations Management
    • Room Booking
    • Vendor Management
    • Work Order Management

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    Lodgify

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    Reviews

    Overall rating

    4,0 /5
    (130)
    Value for Money
    3,9/5
    Features
    3,8/5
    Ease of Use
    4,0/5
    Customer Support
    4,0/5

    Already have Rentals United?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 130
    Jarry S.
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Outstanding Customer Service

    Reviewed on 2018/08/29

    We recently resolved our problem on securing the payment and the double booking. The Customer...

    We recently resolved our problem on securing the payment and the double booking. The Customer Service in Rentals United is world-class and I never felt alone as I go through the process. The support staff helped me all throughout - from set-up to the actual operation. She was available all the time even thru chat/email/conference-calls for customer concerns. She gave me the resources where to find the info I need and was able to fix the problem. And this is raising the bar of Customer Service because in this fast changing world - people, human interaction, problem-solving, technology, and after sales service, matters. We should place customer service as a top priority that makes our products worthwhile. Profit should always be last as it follows when everything works fine!

    Pros

    I work remotely as an assistant to a Property Manager who is also a Realtor. It's just the right app we needed to increase the revenue from the leased properties. Booking confirmations are pouring in, you just have to manage it well.

    Cons

    You just have to read rules and policies for each of the channels, and be subject to their rules. Other than that everything is fine!

    Kimberly P.
    Overall rating
    • Industry: Hospitality
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Couldn't be happier!

    Reviewed on 2021/06/07

    Pros

    We switched to Rentals United and the experience has been awesome! They have excellent customer service, their training is very well organized and helps you feel confident adding new channels to distribution before you are on your own, and their troubleshooting process is so much easier than what we have worked with in the past. We saw an immediate increase in bookings across our hotel channels and haven't had any issues stemming from their software. They have excellent communication and respond very quickly!

    Cons

    No cons so far! Easy to use, love the layout, good design, increased our bookings and website placement.

    Alternatives Considered

    Lodgable

    Reasons for Choosing Rentals United

    We had multiple issues with rates and availability and customer service was not helpful with our past channel manager. We needed something better suited to our needs and something more reliable.

    Switched From

    BookingPal

    Reasons for Switching to Rentals United

    Competitive pricing, good product, and a larger number of channels to connect.
    Michael M.
    Overall rating
    • Industry: Hospitality
    • Company size: 51-200 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Poor Team

    Reviewed on 2021/12/28

    Pros

    Software is functional and the engineering team is helpful

    Cons

    This team has overbilled us by almost $100k since the start of the covid pandemic. They acknowledged this and offered us a "free month" to "make things right".

    The team led by [Sensitive Content ] is not great at keeping clients happy

    Response from Rentals United

    Hi Michael,

    Thank you for taking the time to write a review.

    We are really sorry to hear you are not happy with the service that you have received from Rentals United.

    Our management team did have a call with your CTO on the 28th of December 2021 where we felt we had been able to resolve the issues and move forward.

    Please let us know whether you wish us to arrange another meeting with yourself.

    We look forward to hearing from you.

    Warm regards,
    Vivian

    Bart K.
    Overall rating
    • Industry: Hospitality
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Good value for money and customer support

    Reviewed on 2021/04/21

    ALL IN ALL, good value for money and a solid product that is being improved constantly.
    Prepare for...

    ALL IN ALL, good value for money and a solid product that is being improved constantly.
    Prepare for bumps and sweat during integration and use extra external services to generate extra income and make it easier and more guest friendly.

    Pros

    STRONG POINTS

    1. Rentals United is mostly a solid CHANNEL MANAGER with the broadest spectrum of OTAs available on the market. I've connected to most of them, but 5 top performers generate almost all bookings in London.
    Still, there were hardly any connection issues after nearly 2 years, and I avoided the nuisance and stress of double bookings and iCals failing, improving my OTA mix and revenue.

    2. PRICE

    The more properties you have better the price. After our research and having circa 40 units to manage, it was the best value for money as the price is fixed and you know exactly how much you will pay.
    You can integrate some external software which I describe below and that costs extra.

    3. INTEGRATION WITH OTHER SERVICES

    We found external DYNAMIC PRICING integration (Pricelabs, Beyond Pricing or Wheelhouse) and OPERATIONAL APPS (Wishbox, Chekinn, Doinn, HelloHere, SuperHog) great.
    For payments for direct bookings, you can integrate STRIPE (a flat fee per charge if generated from RU, free if you take payment manually).

    These apps are optional, and you pay extra for them, but we are glad we found them!

    Cons

    Free FEATURES could improve

    1. BOOK DIRECT Free website generator creates one page per listing, but guest cannot search for availability between all your listings, which makes it not very useful. We mostly get bookings from the OTAs, and direct bookings are from returning guests, so it is not a deal-breaker, but it would be great to have this function.

    2. GUEST PLANNER is a place where you can see a snapshot of what is happening at your properties: your current reservations, check-in / check-out; You can also communicate with guests there. It's a bit difficult to use when you have many properties - in our case, we used the multicalendar available in the software and integrated external communication service available on RU.

    3. GUEST COMMUNICATION - you will receive messages from all platforms on your email, and you can message guests on most platforms (I believe not all, but I'm not sure) from Rentals United directly. Instead we use one of the integrated software providers for that as it allows us to upsell, take pre-check-in data, security deposit, etc. and communicate via WhatsApp, text message, online chat, so that guests cannot miss our messages - not everyone can access their email at all times, so the text message backup is great.

    Response from Rentals United

    Hi Bart!

    Thank you so much for this amazing review!! We really appreciate your feedback and we are happy that you are satisfied with our product and service.

    All the negative points you have stated will be taken into consideration for future platform updates.

    We wish you a wonderful and productive season!

    The RU Team

    Valerio A.
    Overall rating
    • Industry: Hospitality
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The channel manager you are looking for :)

    Reviewed on 2021/02/09

    I'm really having a positive experience with RU, special thanks to [SENSITIVE CONTENT HIDDEN]. She...

    I'm really having a positive experience with RU, special thanks to [SENSITIVE CONTENT HIDDEN]. She gave me really all support I needed! I would

    Pros

    The best part of this channel manager is the function that allows you to import the properties from Airbnb. It really saves you a lot of time! The setup time to make everything ready from zero 'til you are ready to work is really impressive. Excellent support from their team whenever you may need help or have any issue.

    Cons

    The only thing that I found missing it's the possibility to insert internal names to the properties like on Airbnb. The amenities for the rooms could have the amenities grouped by type instead of being listed A-Z and a better app for the phone

    Alternatives Considered

    SiteMinder, STAAH Channel Manager, Hostaway, Lodgify and Cloudbeds

    Reasons for Switching to Rentals United

    Great connections to the main channels, easy setup by importing the properties from Airbnb

    Response from Rentals United

    Hello Valerio,
    Thank you very much for your positive review and for sharing your personal experience. We are really pleased to hear that our ongoing support has been a highlight!
    We are continuously working to improve our product, therefore we have forwarded your improvement suggestions to our Product Owner, for future consideration.
    Once again, thank you for your kind and encouraging words!

    Showing 5 reviews of 130 Read all reviews

    Rentals United FAQs

    Below are some frequently asked questions for Rentals United.

    Rentals United offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Not Available

    Starts at €69 per month for up to 4 properties

    Rentals United has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Rentals United supports the following languages:

    English, French, German, Italian, Polish, Portuguese, Spanish, Swedish

    Rentals United supports the following devices:

    We do not have any information about what integrations Rentals United has

    Rentals United offers the following support options:

    Email/Help Desk, Knowledge Base, Chat

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