TrueCoach

TrueCoach

The #1 Online Platform Built For Coaches and Gym Owners

4.8/5 (152 reviews)

TrueCoach Overview

TrueCoach is a web-based personal trainer platform designed for fitness trainers, coaches and physical therapists to track clients' workouts and monitor training progress. It offers robust tools for designing complete training programs that can be shared with clients in daily or weekly modules. The solution helps physical trainers to streamline administrative works and manage client communications efficiently.

TrueCoach helps in creating personalized workout plans for clients, communicating daily workout schedules to them and tracking their progress from a web interface. Trainers can contact clients via phone, SMS or even email via TrueCoach. A built-in scheduler allows messages to be scheduled -
through different channels - daily, at a fixed time. The robust visualization tool allows trainers to monitor daily workout activities of clients on a progress tracker and helps in tracking their progress over time.

TrueCoach can also be used by clients to log workout and post-workout details or diet-related questions to trainers; watch exercise videos embedded in emails; as well as record their workout history. Real-time messaging features allow clients to chat directly with trainers through the application itself. The solution can be configured and custom branded, with users able to set rules for notification, communication and information sharing.

A central exercise library in TrueCoach contains a number of pre-built workout templates that can be used by trainers to design workout programs. Trainers can also create and save their own, detailed workout plans. Other features include nutrition tracking, client management, and mobile web accessibility.

Pricing

Starting from
US$19,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Latin America, United Kingdom, United States

Supported Languages

English

TrueCoach Reviews

Overall rating
4.8/5
97% positive reviews
118
Excellent
30
Very good
4
Average
0
Poor
0
Terrible
Ben P.

Constantly improving!

Used Daily for 2+ years
Reviewed on 2019/08/01
Review Source: Capterra

TrueCoach has made my business experience much improved. It has allowed me to do what I love to do, spend more time working with and developing programs for athletes. It beat the heck out of using spreadsheet after spreadsheet to create workouts, share information and trouble receiving the appropriate data from the client. The TrueCoach team is constantly listening to feedback with a goal of being the best training software available. I do highly recommend TrueCoach over the other platforms that I have seen.

Pros

The interaction between the client is one of my favorite qualities. It is now easy to upload unique videos that can be accompanied by videos or explicit detail. It is also now possible to download videos that the clients upload, making it easier to either share their success or anaylze on a platform better suited for this type of detail. Designing workouts is super easy, and the use of video demonstration is one of the favorite for clients. The other thing is, their team is constantly trying to improve the platform and make it the perfect blend for the coaches and athletes.

Cons

I use multiple screens and have to refresh each one each time in order to get my up to date changes. I once received a message and did not refresh a 3rd screen and it remained for several weeks after I read it and cleared it out of another screen. Retrieving past exercise history for some specific needed data is not super clean. You still have to filer through chronological date order to receive much of the information you might be looking for. Also when creating metric (repeatable workout information) sets, it's still a detailed process to go through all of the steps to get the workout information out to each client. It would be easiest if you could desing a workout, and then copy and past it, howerver you still have to write it in, but could copy and paste it as soon as you write it in for one client. There are other platforms that this is the case. This would make it easier if there were older workouts that turned out to be a really good measure of their fitness, however, it is not easy to go back through and find that data after the fact. Many other people from a coaching persepctive really want an app, but for me that is not as much of a priority.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Frank C.

Fit Bot to TrueCoach the app keeps getting better and...

Used Daily for 2+ years
Reviewed on 2019/07/11
Review Source: Capterra

Solving the problem of what did the client do 3 months ago in their program. Can take notes which any of the coaches I bring on later can see. Clients enjoy it and can use it without me having to use a slide show to explain to them how to use it.

Pros

Where to start? Well, I keep liking more and more about this software as the company keeps growing.I've been a user for 3 years plus. They keep adding more features, hosting webinars and other digital products that further develop me as a coach. The client side of the app looks and feels amazing! Honestly, it looks like I pay a lot for this software. Super easy to use, super easy to connect with clients through the app if you just do online coaching. They keep upgrading!! Oh, wait I said that already, well that's because it's a PRO! Once when I first started using it I had set up the wrong card and I called in on a Saturday, freaking out and the owner answered the phone, troubleshot the issue and because I didn't have the right card on me, did some TrueCoach magic and gave me a few days to set things right.

Cons

I've yet to find any, honestly, the team deals with bugs super quick and you have to consider the multiple device platforms the coaching side works on and with.

Ahh, I guess because I've yet to receive doughnuts in the mail for my loyalty?

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

The best option for individual fitness programming.

Used Daily for 2+ years
Reviewed on 2019/02/16
Review Source: Capterra

Our team loves TrueCoach. Other platforms I've used, especially in the functional fitness realm, can be limiting to certain types or styles of workouts. If I can dream it up, I can program it in TrueCoach.

TrueCoach has greatly opened up our ability to remote coach effectively. It allows us to have a higher level of communication and connection with our off-site AND on-site clients through its multiple touchpoints from workout results, to comments, to chat features.

Pros

Go beyond simply assigning sets and reps. The more freeform style of TrueCoach allows you to program more complex pieces and add nuance while still providing great organization of training cycles, weeks and individual workouts.

I would love to see where they can go with the metrics tracking but it's already come a long way in the two years I've been using the software. TC seems to really listen to the coaches using the platform and continue to upgrade and innovate to improve the efficiency and experience of programming workouts.

The addition of an iPhone app also greatly improved my client's experience by making it even easier to access workouts, communicate via message, access movement demo videos and smoothly upload their videos for me to review.

Cons

Rarely, but on occasion, the screen will freeze up and/or not save the workout I'm in as intended. If the internet connection isn't stellar this seems to happen quite a bit more. Most noticeable when traveling and using other wifi sources. I've gotten home from trips and had people ask if I really wanted them to do the same workout 3 times? It hadn't shown that way on my end but clearly kept re-saving which was obvious when logging back in later.

Response from TrueCoach

Thank you so much for the kind words. We are so thankful for them.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Kyle B.

TrueCoach: Truly Amazing!

Used Daily for 2+ years
Reviewed on 2019/07/19
Review Source: Capterra

The biggest benefit I've noticed is a time saver. From dealing with spreadsheets and emails in the past, I was always sifting back and forth trying to find and track information. TrueCoach has made that a breeze, so I can focus more on client service, rather than waste time.

Pros

What I like most about this software is that it's made for coaches who not only LOVE to program exercise and training programs, but also want ease of use to quickly write programs to see progressions and client results. From the bench mark features, to 'exercise history' features, TrueCoach has it all.

I'm able to track any data I want on my clients and see their history with the assessments as well. The notifications work just like Facebook, so there's no confusion on notifications you've seen or not read. The video aspect is HUGE for me and my clients because I like my clients uploading their film of exercises. Through TrueCoach, I'm able to slow the video down, do a screen capture video, and send it right back to them with critiques and praise in a matter of minutes.

Cons

What I 'don't like' about the software was the transition from 'FitBot' to 'TrueCoach'. I think 'FitBot' was a more fitting name and told people what they were getting, but they wanted to rebrand and come out with an app. The app is knew and has some bugs, so I have my clients save the website on their home screen.

It acts better than the app (until improvements are made) and it's more user friendly. It's a growing pain that they'll get past, but it's a slight annoyance for now.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Charles L.

even trump couldn't create trump-bot

Used Daily for 1+ year
Reviewed on 2017/06/07
Review Source: Capterra

saved time
improved communication

Pros

multimedia playing is easy = we can create, share, upload, download videos so easily, communications with clients are easy. You guys are so quick to implement stuff. The ''print'' button took 5 days to be alive.

Cons

I always need to program on my comp and I notice my sight is getting poorer. Lol

That would be awesome to wanna see my clients day of training on the same page, so trainers on floor would be able, on a glance, to know who does what today walking around the gym. But that's really because this field can't be left blank. Also, maybe sharing workouts online on the socials would be cool.

I could tag my friend on FB or IG saying : hey bro! Look at my PR, my video, etc. Then you add your fitbot logo and you are all over the place. (I'll take 10% for the idea :P ), then those comments you appear in the comments sections of the socials AND Fitbot.

maybe sending automatic emails to clients that show up

maybe sync some info of Zen planner/other software with Fitbot ?!

maybe integrate a superslow to the video API?

Maybe add a dropbox feature in each client profile, so i could modify docs on the spot easily AND take photos in png format and do my consults follow ups.

maybe add a program design planification sheet option into each clients profile so we can get estimates of ''how long before client X increase X mvt/workout'' (if you need more info on that let me know I'll explain).

you guys are awesome.

Response from Fitbot

Thanks for the the review Charles. Glad to hear you enjoy the ability to print out your clients daily workouts! We appreciate your feedback and will work hard to keep improving the platform.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

TrueCoach Pricing

Starting from
US$19,00/month
Pricing options
Free Trial
Subscription
Value for money

A 14-day free trial is available, after which TrueCoach costs:

- $19 for up 5 clients

- $49 for up to 20 clients

- $99 up to 50 clients

TrueCoach Features

  • Automatic Notifications
  • Customer Database
  • Time & Attendance Tracking

  • Activity Dashboard
  • Attendance Management
  • Automated Scheduling
  • Automatic Reminders
  • Billing & Invoicing
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Credit Card Processing
  • Custom Forms
  • Electronic Payments
  • Event Scheduling
  • POS
  • Recurring Billing
  • Registration Management
  • Reporting & Statistics
  • Website Integration

Additional information for TrueCoach

Key features of TrueCoach

  • Attendance tracking
  • Automated emails
  • Automatic activity logging
  • Client management
  • Coaching management
  • Create individualized workouts
  • Custom themes
  • Deliver workout notifications
  • Demo videos
  • Design workout plans
  • Exercise library
  • Fitness assessments
  • Goal management
  • Multi-channel communication
  • Nutrition programs
  • Nutrition tracking
  • Payment management
  • Post comments and questions
  • Real-time data monitoring
  • Real-time messaging option
  • Revenue tracking feature
  • Team account management
  • Track clients progress
  • Wellness & fitness planning
  • Workout builder
  • Workout history
  • Workout templates

Benefits

Build customized workout plans for each client using TrueCoach's workout templates and share with them via multiple channels.

Automated email delivery allows trainers to schedule and send emails to their clients automatically.

The real-time chat feature allows both clients and trainers to communicate with each other and exchange information.

Robust data analytics capabilities allow trainers to visualize and analyze the workout activities of their clients and closely monitor their progress.

Custom theming allows users to design and personalize their interface with interactive images and videos.

TrueCoach FAQs

Below are some frequently asked questions for TrueCoach.

Q. What type of pricing plans does TrueCoach offer?

TrueCoach offers the following pricing plans:

Starting from: US$19,00/month

Pricing model: Subscription

Free Trial: Available

A 14-day free trial is available, after which TrueCoach costs:

- $19 for up 5 clients

- $49 for up to 20 clients

- $99 up to 50 clients

Q. What are the main features of TrueCoach?

TrueCoach offers the following features:

  • Attendance tracking
  • Automated emails
  • Automatic activity logging
  • Client management
  • Coaching management
  • Create individualized workouts
  • Custom themes
  • Deliver workout notifications
  • Demo videos
  • Design workout plans
  • Exercise library
  • Fitness assessments
  • Goal management
  • Multi-channel communication
  • Nutrition programs
  • Nutrition tracking
  • Payment management
  • Post comments and questions
  • Real-time data monitoring
  • Real-time messaging option
  • Revenue tracking feature
  • Team account management
  • Track clients progress
  • Wellness & fitness planning
  • Workout builder
  • Workout history
  • Workout templates

Q. Who are the typical users of TrueCoach?

TrueCoach has the following typical customers:

Freelancers, Small Business

Q. What languages does TrueCoach support?

TrueCoach supports the following languages:

English

Q. What type of pricing plans does TrueCoach offer?

TrueCoach has the following pricing plans:

Subscription

Q. Does TrueCoach support mobile devices?

TrueCoach supports the following devices:

iPhone, iPad

Q. What other apps does TrueCoach integrate with?

We do not have any information about what integrations TrueCoach has

Q. What level of support does TrueCoach offer?

TrueCoach offers the following support options:

FAQs, Online Support, Phone Support, Video Tutorials