TrueCoach
About TrueCoach
TrueCoach is a web-based personal trainer platform designed for fitness trainers, coaches and physical therapists to track clients' workouts and monitor training progress. It offers robust tools for designing complete training programs that can be shared with clients in daily or weekly modules. The solution helps physical trainers to streamline administrative works and manage client communications efficiently.
TrueCoach helps in creating personalized workout plans for clients, communicating daily workout schedules to them and tracking their progress from a web interface. Trainers can contact clients via phone, SMS or even email via TrueCoach. A built-in scheduler allows messages to be scheduled -
through different channels - daily, at a fixed time. The robust visualization tool allows trainers to monitor daily workout activities of clients on a progress tracker and helps in tracking their progress over time.
TrueCoach can also be used by clients to log workout and post-workout details or diet-related questions to trainers; watch exercise videos embedded in emails; as well as record their workout history. Real-time messaging features allow clients to chat directly with trainers through the application itself. The solution can be configured and custom branded, with users able to set rules for notification, communication and information sharing.
A central exercise library in TrueCoach contains a number of pre-built workout templates that can be used by trainers to design workout programs. Trainers can also create and save their own, detailed workout plans. Other features include nutrition tracking, client management, and mobile web accessibility.
Try TrueCoach free for 14 days. No Credit Card required.
Key benefits of TrueCoach
Build customized workout plans for each client using TrueCoach's workout templates and share with them via multiple channels.
A centralized dashboard allows you to see all client information at-a-glance, eliminating the time spent searching for workout due dates and client progress.
The program builder allows coaches to create blocks of workouts at scale, allowing entire cycles of programming to be copied and pasted at the click of a button.
Automated email delivery and in-app messaging allows trainers to schedule and streamline their client communication.
Habit and Nutrition tracking allow trainers to create comprehensive wellness plans and utilize a holistic approach to fitness.
Robust data analytics capabilities allow trainers to visualize and analyze the workout activities of their clients and closely monitor their progress.
Custom theming allows users to design and personalize their interface with interactive images and videos.
Automated payments allow coaches and trainers to increase recurring revenue with subscriptions to immediately process credit and debit card payments.
The vast video library contains 3,000+ pre-recorded professional videos of different exercises, as well as the ability to create custom videos for your entire client base.
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- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
TrueCoach is the best programming software for coaches and trainers
Reviewed on 2022/07/28
Pros
TrueCoach is a medium for translating value to my clients, monitoring their success and progress, and creating a consistent service.
Cons
No contracts, no checking people into time slots in the gym, no scheduling system. The feature rollout has plateaued. It feels like TrueCoach is built and other companies will pass it in terms of the value prop. People are primarily on TrueCoach due to first mover advantage but will it stay that way?
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
An Honest Review from a Real Trainer
Reviewed on 2022/07/29
When I first started with TC I had an awesome onboard and first 6 months. When TC overhauled the...
When I first started with TC I had an awesome onboard and first 6 months. When TC overhauled the user experience I contemplated leaving the software. I didn't think the update was clearly communicated and it caught myself and my coaching clients off guard. Since that major update, TC has communicated better and their support team has been very useful in helping me and my clients navigate some of their increased security features and also manually run sales reports for me during tax season. Those little support pieces go a long way with me.
Pros
I love the integration with Stripe. That feature alone sold me on the use of TrueCoach. Being able to take client payments and have the client manage their payment method saves me time and makes the onboarding process way less complicated.
Cons
The client check boxes during the UE can be confusing. If a client completes a workout, I think it should be assumed that all the movements were done.
Alternatives Considered
Microsoft ExcelReasons for Choosing TrueCoach
Stripe payments. All in 1 for my clients. Game changer.Reasons for Switching to TrueCoach
Stripe payments. Client facing app.- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Great Interface but...
Reviewed on 2022/08/11
All of my clients are individuals. I do zero group training. At first TrueCoach was great, but the...
All of my clients are individuals. I do zero group training. At first TrueCoach was great, but the more clients I get on the platform the more issues I have. Customer Service has been great at responding but only responding. Unfortunately problem resolution has been non-existent. And now TC has just increased the monthly cost.
Unless something changes I am planning to migrate my clients over to a new platform, probably TrainHeroic.
Pros
The best thing about TrueCoach is that the client-side interface is very simple and easy to use. From the coaching side it's also very simple to onboard a new client.
The next best thing is its integration with MyFitnessPal.
Cons
1. There is no simple daily body weight reading input. You have to create a "metric" for daily body weight as a workaround.
2. The coaching apps have zero functionality besides allowing you to view activity and send messages. Any program changes or assignments need to be done from a web browser. The android coach app just doesn't work. I get zero notifications. On some clients trying to view activity results in a white screen and needing to force close the app to restart.
3. Some clients' videos and pictures do not load and I cannot see or view them. Customer Support says to tell clients to do XYZ instead of resolving the problem.
4. Not easy to shift working/rest days on a client calendar. Would like to insert a rest day that simply pushes all other days to the right, or delete a day. Much like inserting and deleting cells in Excel.
5. Not easy to change a work schedule for two clients on the same program. I.e. one wants to do MWF while the other wants to do MThSa. Template is created for MWF but then the second client needs manual adjustment on their calendar.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
TrueCoach Software Review
Reviewed on 2022/07/28
I just wanted to note that I own the company but do have two trainers that work with me. There was...
I just wanted to note that I own the company but do have two trainers that work with me. There was no option for independent contractors under the drop down menu in the previous section when asking about company size only "employees" and since they are not employees I chose myself as the answer for how many are in the company but there are two other individuals that train with me as independent contractors.
Pros
The customization of everything! I have used Trainerize in the past and I thought it was a little bit more on the playful/less serious side of training and that was not suited for me. I want the best software for my clients with the ability deliver a professional-level service. TrueCoach allows me to customize anything and everything that I need for my programming in the easiest way.
Cons
There is no option to charge for individual personal training sessions. I want to be able to customize all of my pricing for my clients and do invoicing through TrueCoach as a one-stop shop for my invoice and I can not do that right now with the current product/payment options. I talked with customer service and it looked like there was a way to do it if I would set up a recurring weekly plan and then do some other stuff but it all seemed confusing and I didn't want to test with my clients and find out I wasn't doing it correctly I want it to be very simple and something I can use with ease. Single session charges and customizable invoices for each month would be amazing!
When plugging in for nutritional questions the top of the title still says "workout" or something training-related. It would be good if that could be customized.
I would also like the colors customized to fit my logo. I do not enjoy the purple being delivered to my clients on the user interface. I want it to be black and white like our logo.
Alternatives Considered
ABC TrainerizeReasons for Switching to TrueCoach
Customization and details allowed for training sessions and the ability to copy/paste workouts with ease!- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
My Success is all thanks to TrueCoach
Reviewed on 2022/07/24
Overall experience: Excellent!
Overall experience: Excellent!
Pros
I’ve been using TrueCoach for a LONG time (since it was originally called “fitbot” and didn’t have an app!). I love that the team is always improving the software for both clients and trainers.
Because of TC, I’ve been able to grow my business into a six-figure coaching program where I can have a handful of customized clients AND pre-made programs for more passive clients/passive income. It’s user-friendly on both sides, simple, and attractive looking. I had tried other software programs before that are probably great if trainers want to add in more nutrition and other details, but for those of us just looking to create high quality fitness plans with video feedback/submissions, detailed cues, and easy tracking — this is where it’s at.
My favorite features:
- My clients can submit videos and I can submit videos back in response.
- Written feedback is also very easy
- Messaging clients is simple
- I love being able to upload my own exercise library AND being able to outsource other links in case I haven’t filmed something myself
- Copying & pasting has saved me soooo much time with workouts and adding subtle progressions
Cons
Least favorite parts about TC:
- Managing subscriptions was complicated for me since I wasn’t able to do one-time billing as well. I bill my clients separately now.
- I do wish we could have days where instead of adding a workout, we can add a write up. So no A, B, C sequencing. I just use the workout format to write in educational posts for my clients and it works fine but I’d love if there was a plain option (kind of like rest days but not rest days).
- I wish I could organize my clients into “folders” rather than tagged groups. Having folders to click on would be SO helpful instead of having a long list and then always needing to click on the tag I want to focus on.
TrueCoach FAQs
Below are some frequently asked questions for TrueCoach.Q. What type of pricing plans does TrueCoach offer?
TrueCoach offers the following pricing plans:
- Starting from: US$25.99/month
- Pricing model: Subscription
- Free Trial: Available
Annual: • Starter: $19.99 per month • Standard: $52.99 per month • Pro: $106.99 per month
Q. Who are the typical users of TrueCoach?
TrueCoach has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does TrueCoach support?
TrueCoach supports the following languages:
English
Q. Does TrueCoach support mobile devices?
TrueCoach supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does TrueCoach integrate with?
TrueCoach integrates with the following applications:
Stripe
Q. What level of support does TrueCoach offer?
TrueCoach offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat
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