About Salesmate

Most CRMs are rigid, inflexible, and cost a lot of money to organizations, and Salesmate solves exactly these pain-points.

Salesmate is a flexible, customizable, and cost-effective solution for multiple teams in your organization.

The platform solves these problems by offering built-in tools, saving cost on integrations, and high customization capabilities.

The core of Salesmate is the CRM module, where sales, marketing, and success teams can manage contacts, leads, customers, subscribers, and everyday activities effortlessly.

With these essentials, CRM module comes with built-in tools that front-line teams can utilize every single day like Calling, Texting, Pipeline Management, Deals, Conversations, and much more.

One of the core reasons for higher sales outcomes is the ability to automate operations and save more time for selling. This is where Salesmate offers Workflows and Sequences.

Workflows automate tasks like deal assignment, task assignment or date-based communication. While Sequences can put follow-ups on autopilot based on your terms and conditions.

And with industry’s first AI-powered co-pilot, everyone in your sales team gets a personal assistance. ‘Sandy AI’ can book meetings, draft emails, or add notes for you. All you need to do is – just ask!

We know that sales teams can only function when marketing teams generate high quality leads. That’s where Salesmate empowers marketing teams to build and execute highly personalized campaigns and reach wider audiences.

Not only that, but marketing teams can also track website visitors, collect leads using forms or lead gen bots, score every lead, built marketing journeys, and send-off the finest MQLs to sales teams for higher success.

Lastly, a great customer service team can truly manoeuvre retention, engagement, and revenue for the business. That’s why, Salesmate provides tools like Live Chat, Chatbots, and Shared Inboxes to deliver the finest experiences for your customers.

Naturally, you need insights to predict trends, be agile, and make decisions in your growth journeys. That’s where Dashboards, Templates, Custom Reports, and Insights will offer everything you need to see what’s going on with your teams and business.

From lead generation to top-notch customer experiences, Salesmate has something for everyone on your team.

Salesmate has 15-day free trial, where you can explore every corner of the platform, without sharing credit card details. It’s safe, secure, and available for everyone in your team to try.


Key benefits of Salesmate

1. Flexibility and Customization: Adapts to diverse organizational needs, overcoming the limitations of traditional rigid CRMs.

2. Cost-Effectiveness: Reduces expenses by providing built-in tools, minimizing the need for costly integrations.

3. Comprehensive CRM Module: Central hub for managing contacts, leads, customers, and daily activities, streamlining the workflow for sales, marketing, and success teams.

4. Essential Built-In Tools: Includes calling, texting, pipeline management, deals, and conversation tools for everyday use by front-line teams.

5. Sales Automation: Features like Workflows and Sequences automate crucial tasks, enabling more time for actual selling and enhancing sales outcomes.

6. AI-Powered Assistance: 'Sandy AI', the industry’s first AI co-pilot, offers personalized help in booking meetings, drafting emails, and note-taking.

7. Empowering Marketing Teams: Enables the creation of personalized campaigns, lead tracking, and scoring, essential for generating high-quality leads and broader audience reach.

8. Lead Generation and Management: Tools for tracking website visitors, using forms or bots for lead collection, and sending qualified leads to sales teams.

9. Customer Service Enhancement: Provides Live Chat, Chatbots, and Shared Inboxes to improve customer service, retention, engagement, and revenue.

10. Insightful Analytics and Reporting: Offers Dashboards, Custom Reports, and Insights for trend prediction, agile decision-making, and understanding team and business performance.

11. Free Trial: A 15-day free trial without the need for credit card details, ensuring security and accessibility for team exploration.


Images

Salesmate Software - Dashboard
Salesmate Software - Contact management
Salesmate Software - Journey based automation
Salesmate Software - Sequences
Salesmate Software - Custom layout builder
Salesmate Software - Sandy AI
Salesmate Software - Deal management
Salesmate Software - Chat journeys and Chatbots
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Salesmate video
Salesmate video
Salesmate Software - Dashboard
Salesmate Software - Contact management
Salesmate Software - Journey based automation
Salesmate Software - Sequences
Salesmate Software - Custom layout builder
Salesmate Software - Sandy AI
Salesmate Software - Deal management
Salesmate Software - Chat journeys and Chatbots

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Reviews

Overall rating

4,7 /5
(89)
Value for Money
4,8/5
Features
4,6/5
Ease of Use
4,7/5
Customer Support
4,9/5

Already have Salesmate?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 89
Zora
Zora
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

very convenient and easy CRM with all the necessary features, quick and professional support

Reviewed on 2018/02/06

pleasant environment (backoffice), simplicity, and speed in use, professional support

pleasant environment (backoffice), simplicity, and speed in use, professional support

Pros

I have tried many CRMs over the past 2 years, but this one suits me best with simplicity, clarity, a pleasant for the eye and very easy to adjust system, everything is easy and fast, there are all the systems that people need to manage contacts and emailing - and it doesn't have to pay the absurd money that some systems have. And if something does not work, support work immediately and successfully. And not only via chat, also personally via skype with shared screen.

Cons

Because everything works perfectly and easily, one has higher expectations of the system because the support listens and adapts the system to the needs of customers, so I would like to see more modifications in the synchronization of emails. At this point, there is just a simple synchronization like everywhere, but I believe that the development will continue, and that will soon be a progress.

Paul
Paul
Overall rating
  • Industry: Printing
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Absolutely Amazing CRM The Best I Have Used Bar None

Reviewed on 2018/05/25

It just completely improved our productivity when it came to data management

It just completely improved our productivity when it came to data management

Pros

I have tried many many CRM's over the last several years but finding Sales Mate was a real stroke of luck.

The ability to customise this software to do exactly what you want is incredible, it can create workflows so repetitive literally the support will set it up to copy and routine / field you want. Email is fantastic, views and reports are beautifully laid out and all can be edited to suit. It pulls data from social media profiles, you can create as many email templates as you want but, above all that is the support .... In all my time I don't think i have every experienced support as responsive and good as what this company delivered. They quite literally customised me a workflow overnight that copied Company data into contact data every time I added a new contact to a company copying all the custom fields saving my staff mountains of typing and mundane processing which means they will use the software even more and it will keep my data clean and consistent

There is so much more this crm does I don't have the space to write it, mobile phone app is brilliant, importing data was easy, integrations to loads of other software, tag management, voice calling if you want it, but get this ...

I've used sales Force and a plethora of others and this blows them all away per month for everything.
Thanks, guys for delivering this software I'm seriously impressed

Cons

Sometimes the software might lag a bit on the desktop but nothing that puts me of.

I couldn't find an app for my tablet only mobile

When setting up your email wish there was a tick box to unselect all folders when asking which folders to sync as I had over 200 and only wanted my inbox and sent to sync and had to untick each one.

To make this the ultimate solution to my business I wish we could create deals without having to add a contact that would be amazing, and I would pay for that.

I would suggest adding Instagram, Pinterest & You Tube Social media links as standard as these are obviously very popular and be great to see them populate too.

All of the above by the way are just my wish list

Johanna
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Many features. Perfect for multiple deals for the same client

Reviewed on 2019/02/08

We are able to deal with multiple deals for the same customer. We are able to easily keep track on...

We are able to deal with multiple deals for the same customer. We are able to easily keep track on these through all the features available

Pros

It has a lot of features and you can follow a very advanced sales cycle

Cons

It was complicated to learn and for some things there could be improved user experience

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The most economical and feature-rich CRM

Reviewed on 2018/08/06

I could keep my data organized and reach out to my prospect in real time. It is a reliable and...

I could keep my data organized and reach out to my prospect in real time. It is a reliable and beneficial solution.

Pros

After thorough research, I decided to invest in Salesmate CRM and so far, my experience had been good with this feature-rich system. It has all the necessary features I need for my business. I have clients from various industries. With Salesmate, I could create a sales pipeline for each industry and manage the sales process efficiently without any confusion. This intuitive solution helped me in tracking my deals and communication as well as gave the flexibility to automate the cumbersome activity of assigning tasks. The best part is that Salesmate integrates with various third-party applications making work easier and faster.

Cons

There were few minor glitches in the past, but with the new updates and advancements I haven’t encountered any problem recently.

Response from Rapidops Inc.

Thank you so much for your feedback and being a long-time partner of Salesmate!

Robert
Robert
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great newcomer to the CRM market

Reviewed on 2019/12/08

Overall, we have enjoyed using Salesmate. I'd recommend it.

Overall, we have enjoyed using Salesmate. I'd recommend it.

Pros

We're really enjoying Salesmate's automation features. We also like how simple the pipeline is to use.

Cons

Every now and then we do see a few bugs. This is a newcomer to the market and we find that they're working through a few hiccups, but those bugs have never actually affected our operations. Mostly visual stuff on the platform.

Showing 5 reviews of 89 Read all reviews

Salesmate FAQs

Below are some frequently asked questions for Salesmate.

Salesmate offers the following pricing plans:

  • Starting from: US$29,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Salesmate offers three pricing tears, starter, growth, and boost, based on the features and individual requirements. You can sign up for Salesmate free trial for 15 days. Starter Plan: $12/user/month, billed annually Growth Plan: $24/user/month, billed annually Boost Plan: $40/user/month, billed annually

Salesmate has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Salesmate supports the following languages:

English

Salesmate supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Salesmate integrates with the following applications:

ActiveCampaign, Brevo, DocuSign, Formstack Forms, Gmail, Google Calendar, Google Drive, Google Maps, Google Workspace, Harvest, Invoice Ninja, JustCall, Livestorm, Mailchimp, Microsoft Outlook, Operations Hub, PandaDoc, QuickBooks Online, RingCentral Contact Center, RingCentral MVP, Shopify, Slack, Squarespace, WebMerge, WordPress, Wufoo, Xero, Zapier, Zendesk Suite

Salesmate offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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