---
description: Learn how Sogolytics can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Sogolytics Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [Sogolytics](/software/108133/sogosurvey)

# Sogolytics

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> The leading experience management platform for organizations of all sizes that seamlessly automates data collection and analysis.
> 
> Verdict: Rated **4.7/5** by 730 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Sogolytics

 Utilize the drag and drop interface to build surveys either from scratch using a variety of elements and question types or by customizing one of the many in-built templates. Users can add branching and skip logic to enhance and personalize the respondent’s experience, and to ensure that no time is wasted on irrelevant questions.&#10;&#10; Set up rules and alerts to manage responses when surveys are submitted such as a thank you message for all submissions. Users can also set up additional response rules such as alerting support staff if an unsatisfied customer leaves a bad rating.&#10;&#10; Customize surveys, polls and quizzes by adding logos, changing fonts and colors, and choosing from a range of different question types including NPS, matrix grid, rating grid, attachment, image choice, and more.&#10;&#10; Schedule customized survey invitations and reminders to send to contact lists from the contact manager. Automate these reminders to send to contacts who have yet to respond based on predefined rules and time frames. &#10;&#10; Gain insights with real-time reporting via our advanced dashboards. Analysis options, including easy-to-use visualizations, report distribution, and segmentation options, clearly showcase the drivers of customer and employee experience. &#10;&#10; Maximize the value of your data through our API, CRM, and other integrations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 730 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sogolytics
- **Location**: Herndon, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$0,00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Free Pro plan (survey): Free for life&#10;&#10;Pro plan (survey): $66/month &#10;&#10;Pro Max plan (survey) : $99/month &#10;&#10;Enterprise plan (survey): Contact vendor for pricing&#10;&#10;SogoSurvey also provides plans for non-profits, academics, and students, and offers custom survey design services.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Bahrain, Brazil, Canada, China, Germany, India, Japan, Mexico, New Zealand, Saudi Arabia, Singapore, South Korea, United Arab Emirates, United Kingdom, United States

## Features

- 360 Degree Feedback
- API
- Action Management
- Activity Dashboard
- Alerts/Notifications
- CRM
- Communication Management
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualization

## Integrations (19 total)

- Asana
- Caspio
- Gmail
- Google Analytics 360
- Google Calendar
- Google Drive
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Salesforce Sales Cloud
- Slack
- Stripe

... and 4 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Survey Software](https://www.getapp.za.com/directory/234/survey/software)

## Related Categories

- [Survey Software](https://www.getapp.za.com/directory/234/survey/software)
- [Employee Engagement Software](https://www.getapp.za.com/directory/715/employee-engagement/software)
- [Customer Engagement Software](https://www.getapp.za.com/directory/650/customer-engagement/software)
- [Customer Satisfaction Software](https://www.getapp.za.com/directory/1029/customer-satisfaction/software)
- [Customer Experience Software](https://www.getapp.za.com/directory/601/customer-experience/software)

## Alternatives

1. [Typeform](https://www.getapp.za.com/software/91581/typeform) — 4.7/5 (964 reviews)
2. [SurveyMonkey](https://www.getapp.za.com/software/2371/surveymonkey) — 4.6/5 (10455 reviews)
3. [Jotform](https://www.getapp.za.com/software/10191/jotform-4-0) — 4.7/5 (2885 reviews)
4. [Connecteam](https://www.getapp.za.com/software/105401/connecteam) — 4.6/5 (5203 reviews)
5. [QuestionPro](https://www.getapp.za.com/software/103311/questionpro) — 4.8/5 (529 reviews)

## Reviews

### "A good survey represents a clear business idea" — 5.0/5

> **Mavares** | *14 July 2018* | Recommendation rating: 8.0/10
> 
> **Pros**: The social sciences, as well as the disciplines related to trade and finance, build their research, results and conclusions using the different types of surveys. The SoGoSurvey platform offers a wide range of templates with their respective questions with a suitable format for the surveys, as well as the most common questions and answers, and the best thing is that it offers personalized design options, which allows you to distribute your surveys by different media. Then, complement your research with the reports module, which will allow you to analyze the data quickly and in real time through the reports module which can generate results in graphics, or if you wish, in diagrams of high professional level , which can be adjusted to your needs and requirements.
> 
> **Cons**: Every good system, in any field, must be checked according to the real needs of the organizations, since, although there is a "basic" version of this system, which is free, it is important to evaluate if it is possible to cover all of them. and each of the corporate needs. In general, these versions are very limited, so it is advisable to contact the support staff, who are always attentive to your requirements.
> 
> Save time and effort with the best results in your business

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### "Sophisticated features for my surveys" — 5.0/5

> **Inda** | *24 October 2022* | Market Research | Recommendation rating: 10.0/10
> 
> **Pros**: interactive interface, routing (skip logic), sleek design
> 
> **Cons**: Some features are not free, for example skip logic which is very critical
> 
> I have been using the software for almost 1 year both for my PhD research and thesis. I think the software is useful not only for academics, but also for market research professionals, or public surveys.

-----

### "great  experience" — 3.0/5

> **khulood** | *21 April 2018*
> 
> **Pros**: I like the design of the website and the way we can work on it . and it was easy to distribute the survey in several ways. I enjoyed the great fun of working on this site. I also heard about the different tools that made the questionnaire distinctive.  I will like to use this website in my all research and assignment during my three left semesters at Zayed University, and I will advise my friends and college mate to use it also. This website encourages the student to well done their assignment in professional and academic style. love this website a lot.
> 
> **Cons**: I find it defect to collect Data its need to well understand and it takes a lot of time for me to understand the process of collecting Data after the distribution of the survey. Also we send the survey to many people and for example we send it to time I don't find I way to delete the extra one, so it will be better if an option added which about if the survey sent out before to the same email it cant send again so we will not be chosen to send it by mistake twice to same people.

-----

### "Free Trial Review" — 5.0/5

> **Katie** | *09 November 2020* | Market Research | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to add survey questions, rearrange, create pages. Was able to quickly export data. Clear on navigation within projects. I liked the test survey option.
> 
> **Cons**: I would have preferred more template demographic questions or fields. Navigating between projects was a little confusing. Not all changes after test survey made it to the visual report but was available in data export.
> 
> Very pleased with the product in a free trial. Many desirable features are in the various paid tiers.

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### "SoGoSurvey - A great tool\!" — 5.0/5

> **Jonathan** | *18 December 2020* | Religious Institutions | Recommendation rating: 10.0/10
> 
> **Pros**: We have found SoGoSurvey to be extremely helpful to us. We entered a new world to do surveys to solicit feedback from our volunteer staff and our customers (campers) and this was the right tool for us. The ease of use for the user who designs the survey and the ease of access and use for the taker of the survey are both terrific. We like the options for the questions and the ability to format for layout that works well for different types of surveys.
> 
> **Cons**: Some of the formatting of fonts and background could be a little better and easier to manage. But for what we do, it is not critical (and may be possible that we just didn't learn\!)
> 
> We have been very happy with the results of using SoGoSurvey to receive additional feedback to help us make decisions as we move forward. Particularly, as we are in this year of the pandemic and changing business times, it has been helpful to solicit information.

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## Links

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| de-AT | <https://www.getapp.at/software/108133/sogosurvey> |
| en | <https://www.getapp.com/customer-management-software/a/sogosurvey/> |
| en-AE | <https://www.getapp.ae/software/108133/sogosurvey> |
| en-AU | <https://www.getapp.com.au/software/108133/sogosurvey> |
| en-CA | <https://www.getapp.ca/software/108133/sogosurvey> |
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| en-SG | <https://www.getapp.sg/software/108133/sogosurvey> |
| en-ZA | <https://www.getapp.za.com/software/108133/sogosurvey> |
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| es-MX | <https://www.getapp.com.mx/software/108133/sogosurvey> |
| fr | <https://www.getapp.fr/software/108133/sogosurvey> |
| fr-BE | <https://fr.getapp.be/software/108133/sogosurvey> |
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| nl | <https://www.getapp.nl/software/108133/sogosurvey> |
| nl-BE | <https://www.getapp.be/software/108133/sogosurvey> |

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