About Miva
Miva offers a flexible and adaptable ecommerce platform that evolves with your business, delivering increased revenue, conversion rates, and average order value, with lower overhead costs.
Combining SaaS stability with open source possibilities, Miva helps merchants in all industries grow and succeed without ever worrying if their store can handle it. Built for serious sellers and ambitious growth goals, the Miva platform delivers unmatched security, stability and scalability.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Miva
Key benefits of Miva
Devices
Business size
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Miva
Images
Features
Total features of Miva: 48
Alternatives
All-In-One eCommerce Solution
Cloud ERP
WP EasyCart
NetSuite
Reviews
Already have Miva?
Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!
- Industry: Retail
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Incredible Ecommerce Tool
Reviewed on 2018/05/31
It's incredibly easy to use. I always suggest new stores to use Miva whenever possible.
It's incredibly easy to use. I always suggest new stores to use Miva whenever possible.
Pros
Miva is very easy to work with for any online marketer or ecommerce professional. I have worked with them for complex websites and they were able to handle very large sites and very complex rules with no issues.
Cons
Getting any third party to integrate with Miva is usually pretty expensive. Other ecommerce platforms like Magento and Shopify have simple apps for integration. The bigger Miva gets, the more this issue will go away. I just wish it would happen now! Integration fees a lot of the time are way too much and make it difficult to add new functionality to my website.
- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Tried Shopify, Returning to Miva
Reviewed on 2021/01/26
I have hosted my business with Miva for over 20 years. Several years ago, I had a Magento site...
I have hosted my business with Miva for over 20 years. Several years ago, I had a Magento site developed with the intention of switching platforms, but pulled the plug after seeing how slow Magento websites loaded.
I just had a Shopify site developed, with the intention of switching platforms, and saving on the monthly fee that Miva charges. Shopify is deceptive because it advertises low monthly costs to host your business. These fees are just the tip of the iceberg though. Shopify has very little inherent functionality, and to build a high functioning website requires monthly subscriptions to dozens of apps. These monthly app fees add up quickly, making the cost much higher than Miva.
Miva includes very sophisticated software that doesn't require monthly subscriptions, and while the cost is still high, it is much lower than a shopify site.
I never appreciated the tech support that Miva offers until I tried to get ahold of Shopify tech support. BIG difference! Shopify does not offer phone in support, and their ability to assist is delayed through complicated forms that you must fill out, then a long wait for a low level tech to reply. Miva offers phone in support, and the turn around for an issue is quickly resolved.
Pros
Miva has impressive tech support, and includes features that Shopify requires monthly subscriptions for. Additionally, Miva let's you choose a credit card processor, which can potentially save you a ton of money vs. Shopify, which requires you to use their processor.
Cons
In order to receive a lower cost subscription for Miva, I had to sign a 3 year contract.
- Industry: Retail
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Miva
Reviewed on 2022/04/27
The benefits of Miva are seeing in real time when the customer is ordering online and what they are...
The benefits of Miva are seeing in real time when the customer is ordering online and what they are ordering.
Pros
I liked the inventory tracking, revenue tracking and the automated emails that Miva generates.
Cons
Sometimes the automated email to customers doesn't work so the customer gets no order confirmation.
- Industry: Architecture & Planning
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Miva has been a Disaster for us
Reviewed on 2022/04/29
Terrible we have been failing as a business and its all because of Mivas functions. Switched to...
Terrible we have been failing as a business and its all because of Mivas functions. Switched to shopify and our sales are improving massively.
Pros
I cant say I liked anything. Their backend is so hard to function. They don't update any of their user guides and don't want to help.
Cons
Its almost impossible to use without a full time web disgner
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Miva Merchant Support
Reviewed on 2016/08/12
We have been using Miva Shopping chart for over a decade but just recently started using them as...
We have been using Miva Shopping chart for over a decade but just recently started using them as our webhost. We have been very pleased with their support team. The team is attentive and knowledgeable. They work quickly to resolve issues . This fact is very important to small internet store owners.
Pros
Miva's ability to sync with QB's and ShipWorks is a valued feature. We just could not process our orders as efficiently without it.
Cons
It has been a challenge to get accustomed to each new upgrade. Each one comes with it's own learning curve and it can be time consuming for small business owners to understand. That said, the upgrade from Miva 5.5 to 9 was seamless.
Miva FAQs
Below are some frequently asked questions for Miva.Q. What type of pricing plans does Miva offer?
Miva offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Miva employs a revenue-based pricing model, which ensures that merchants are only paying for what powers their success. The Miva platform is best suited to growing mid-size and enterprise merchants that have complex business needs and are making (or planning to make) $1 million or more in annual online revenue. Contact Miva to receive a custom quote.
Q. Who are the typical users of Miva?
Miva has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does Miva support?
Miva supports the following languages:
English
Q. Does Miva support mobile devices?
Miva supports the following devices:
Q. What other apps does Miva integrate with?
Miva integrates with the following applications:
AdRoll, AddShoppers, Affirm, Algolia, Amobee, Aptos Retail Merchandising, Authorize.Net, Avalara, Avectous, Braintree, Celigo Integrator.io, ChannelAdvisor, Cloudflare, ConvertCart, CyberSource, DesktopShipper, Easyship, Epicor, FedEx Ship Manager, FeedbackWhiz, Flxpoint, Formilla.com, Freestyle Solutions, Google Analytics 360, Infor Cloud ERP, Klaviyo, Klevu, Kount, Kustomer, LiveChat, LiveHelpNow, Mailchimp, Microsoft Dynamics SL, Narvar, NetSuite, OneTrust, Ordoro, PayPal, Payability, PowerReviews, PushNami, QuickBooks, QuickBooks Online Advanced, Salesforce Platform, Sendlane, ShipBob, ShipRush, ShipStation, ShipWorks, Shipwire, Sifted Logistics Intelligence (LI), Signifyd, SkuVault, Stamps.com, TaxJar, Trustpilot, WordPress, Yotpo, ZONOS, Zendesk, Zentail, Zinrelo, accessiBe
Q. What level of support does Miva offer?
Miva offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)
Related categories
See all software categories found for Miva.
