About Miva

Miva offers a flexible and adaptable ecommerce platform that evolves with your business, delivering increased revenue, conversion rates, and average order value, with lower overhead costs.

Combining SaaS stability with open source possibilities, Miva helps merchants in all industries grow and succeed without ever worrying if their store can handle it. Built for serious sellers and ambitious growth goals, the Miva platform delivers unmatched security, stability and scalability.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Miva

  • Drive conversions with automated emails triggered by actions such as abandoned cart, upselling, unique customer offers, and customized wishlists, then use A/B testing to analyze performance and see which combinations and techniques are most effective with customers.

  • Automatically sync and integrate systems for streamlined data and management. Sync products and inventory with current ERP and accounting systems for instant data updates. When products are listed on Amazon, Google Shopping, Ebay, Etsy, and others, inventory and product details are automatically synchronized across all platforms when changes occur.

  • Improve search-engine ranking using Miva's built in SEO best practice tools and frameworks, and utilize indexing and tagging to enhance searchability of products, pages, and content. Users can also integrate Miva with Google Analytics in order to track site traffic, page views, sources and conversions.

  • Accept payments with MivaPay - Miva’s built-in payment service with gateway agnostic tokenization and full customer account wallet support. Also accept payments through Apple Pay, PayPal, Amazon Pay, Payflow, Quickbooks Merchant Services, Authorize.net, and more.

  • Monitor inventory using Miva’s inventory management tools which allow users to track product availability, configure out of stock alerts, monitor ‘in basket’ products and automatically integrate with vendor systems and update stock levels when needed across all platforms.
  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English

    Pricing starting from:

    N/A

    • Free Version
    • Free Trial
    • Subscription

    Images

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    Features

    Total features of Miva: 48

    • API
    • Abandoned Cart Saver
    • Access Controls/Permissions
    • CRM
    • Cataloging/Categorization
    • Channel Management
    • Content Management
    • Credit Card Processing
    • Customer Accounts
    • Customizable Fields
    • Customizable Templates
    • Data Security
    • Data Synchronization
    • Discount Management
    • Drag & Drop
    • Email Marketing
    • Email Templates
    • Gift Card Management
    • Inventory Control
    • Inventory Management
    • Kitting
    • Loyalty Program
    • Marketplace Integration
    • Mobile Commerce
    • Multi-Channel Marketing
    • Multi-Store
    • Order Management
    • Order Processing
    • Order Tracking
    • Promotions Management
    • Real Time Data
    • Refund Management
    • Reporting & Statistics
    • Reporting/Analytics
    • Retail Inventory Management
    • Returns Management
    • Reviews Management
    • SEO Management
    • Sales Orders
    • Sales Reports
    • Sales Trend Analysis
    • Shipping Management
    • Shopping Cart
    • Social Media Integration
    • Tax Management
    • Templates
    • Third Party Integrations
    • eCommerce Management

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    Reviews

    Overall rating

    4,7 /5
    (84)
    Value for Money
    4,3/5
    Features
    4,4/5
    Ease of Use
    4,6/5
    Customer Support
    4,8/5

    Already have Miva?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 84
    Jason B.
    Overall rating
    • Industry: Retail
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Incredible Ecommerce Tool

    Reviewed on 2018/05/31

    It's incredibly easy to use. I always suggest new stores to use Miva whenever possible.

    It's incredibly easy to use. I always suggest new stores to use Miva whenever possible.

    Pros

    Miva is very easy to work with for any online marketer or ecommerce professional. I have worked with them for complex websites and they were able to handle very large sites and very complex rules with no issues.

    Cons

    Getting any third party to integrate with Miva is usually pretty expensive. Other ecommerce platforms like Magento and Shopify have simple apps for integration. The bigger Miva gets, the more this issue will go away. I just wish it would happen now! Integration fees a lot of the time are way too much and make it difficult to add new functionality to my website.

    Mike R.
    Overall rating
    • Industry: Retail
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Tried Shopify, Returning to Miva

    Reviewed on 2021/01/26

    I have hosted my business with Miva for over 20 years. Several years ago, I had a Magento site...

    I have hosted my business with Miva for over 20 years. Several years ago, I had a Magento site developed with the intention of switching platforms, but pulled the plug after seeing how slow Magento websites loaded.

    I just had a Shopify site developed, with the intention of switching platforms, and saving on the monthly fee that Miva charges. Shopify is deceptive because it advertises low monthly costs to host your business. These fees are just the tip of the iceberg though. Shopify has very little inherent functionality, and to build a high functioning website requires monthly subscriptions to dozens of apps. These monthly app fees add up quickly, making the cost much higher than Miva.

    Miva includes very sophisticated software that doesn't require monthly subscriptions, and while the cost is still high, it is much lower than a shopify site.

    I never appreciated the tech support that Miva offers until I tried to get ahold of Shopify tech support. BIG difference! Shopify does not offer phone in support, and their ability to assist is delayed through complicated forms that you must fill out, then a long wait for a low level tech to reply. Miva offers phone in support, and the turn around for an issue is quickly resolved.

    Pros

    Miva has impressive tech support, and includes features that Shopify requires monthly subscriptions for. Additionally, Miva let's you choose a credit card processor, which can potentially save you a ton of money vs. Shopify, which requires you to use their processor.

    Cons

    In order to receive a lower cost subscription for Miva, I had to sign a 3 year contract.

    Teresa P.
    Overall rating
    • Industry: Retail
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Miva

    Reviewed on 2022/04/27

    The benefits of Miva are seeing in real time when the customer is ordering online and what they are...

    The benefits of Miva are seeing in real time when the customer is ordering online and what they are ordering.

    Pros

    I liked the inventory tracking, revenue tracking and the automated emails that Miva generates.

    Cons

    Sometimes the automated email to customers doesn't work so the customer gets no order confirmation.

    Daniel A.
    Overall rating
    • Industry: Architecture & Planning
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Miva has been a Disaster for us

    Reviewed on 2022/04/29

    Terrible we have been failing as a business and its all because of Mivas functions. Switched to...

    Terrible we have been failing as a business and its all because of Mivas functions. Switched to shopify and our sales are improving massively.

    Pros

    I cant say I liked anything. Their backend is so hard to function. They don't update any of their user guides and don't want to help.

    Cons

    Its almost impossible to use without a full time web disgner

    Tamara B.
    Overall rating
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Miva Merchant Support

    Reviewed on 2016/08/12

    We have been using Miva Shopping chart for over a decade but just recently started using them as...

    We have been using Miva Shopping chart for over a decade but just recently started using them as our webhost. We have been very pleased with their support team. The team is attentive and knowledgeable. They work quickly to resolve issues . This fact is very important to small internet store owners.

    Pros

    Miva's ability to sync with QB's and ShipWorks is a valued feature. We just could not process our orders as efficiently without it.

    Cons

    It has been a challenge to get accustomed to each new upgrade. Each one comes with it's own learning curve and it can be time consuming for small business owners to understand. That said, the upgrade from Miva 5.5 to 9 was seamless.

    Showing 5 reviews of 84 Read all reviews

    Miva FAQs

    Below are some frequently asked questions for Miva.

    Miva offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Not Available

    Miva employs a revenue-based pricing model, which ensures that merchants are only paying for what powers their success. The Miva platform is best suited to growing mid-size and enterprise merchants that have complex business needs and are making (or planning to make) $1 million or more in annual online revenue. Contact Miva to receive a custom quote.

    Miva has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

    Miva supports the following languages:

    English

    Miva supports the following devices:

    Miva integrates with the following applications:

    AdRoll, AddShoppers, Affirm, Algolia, Amobee, Aptos Retail Merchandising, Authorize.Net, Avalara, Avectous, Braintree, Celigo Integrator.io, ChannelAdvisor, Cloudflare, ConvertCart, CyberSource, DesktopShipper, Easyship, Epicor, FedEx Ship Manager, FeedbackWhiz, Flxpoint, Formilla.com, Freestyle Solutions, Google Analytics 360, Infor Cloud ERP, Klaviyo, Klevu, Kount, Kustomer, LiveChat, LiveHelpNow, Mailchimp, Microsoft Dynamics SL, Narvar, NetSuite, OneTrust, Ordoro, PayPal, Payability, PowerReviews, PushNami, QuickBooks, QuickBooks Online Advanced, Salesforce Platform, Sendlane, ShipBob, ShipRush, ShipStation, ShipWorks, Shipwire, Sifted Logistics Intelligence (LI), Signifyd, SkuVault, Stamps.com, TaxJar, Trustpilot, WordPress, Yotpo, ZONOS, Zendesk, Zentail, Zinrelo, accessiBe

    Miva offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

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