About Jamf Pro

Jamf Pro is a comprehensive enterprise mobility management tool used by IT pros to deploy, inventory and secure Apple devices. With availability in the cloud or on-premise, there is a deployment option for everyone. Jamf Pro also works with asset management tools, network access controllers and other IT services with integrations that allow for zero-touch deployment, bulk app licensing, and more.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Jamf Pro

  • Deploy and enroll devices with ease using Jamf Pro. Choose a zero-touch, hand-free experiment or go hands-on through imaging.

  • Go beyond configuration profiles with Jamf Pro policies and scripts to customize devices and provide an optimal user experience.

  • Purchase, configure and deploy apps in bulk or make them available through a Self Service catalog.

  • Automate inventory management, create custom reports, alerts and manage licenses and warranties.

  • Provide a personal app store and empower users to install apps, update software and more without help from an IT help desk.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Austria, Belgium, Brazil, Canada and 15 others

    Supported Languages

    English

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Images

    Jamf Pro Software - Jamf Pro dashboard
    Jamf Pro Software - Jamf Pro policy statuses
    Jamf Pro Software - Jamf Pro app stores
    Jamf Pro Software - Jamf Pro policies
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    Jamf Pro Software - Jamf Pro dashboard
    Jamf Pro Software - Jamf Pro policy statuses
    Jamf Pro Software - Jamf Pro app stores
    Jamf Pro Software - Jamf Pro policies

    Features

    Total features of Jamf Pro: 49

    • API
    • Access Management
    • Active Directory Integration
    • Activity Dashboard
    • Alerts/Escalation
    • Alerts/Notifications
    • Application Management
    • Asset Lifecycle Management
    • Asset Tracking
    • Audit Management
    • Automatic Patch Deployment
    • Automatic Scans
    • Automatic User/Device Recognition
    • Compliance Management
    • Compliance Tracking
    • Configuration Management
    • Content Management
    • Customizable Branding
    • Customizable Reports
    • Customization
    • Dashboard
    • Dashboard Creation
    • Data Import/Export
    • Data Management
    • Deployment Management
    • Encrypted Password Storage
    • Endpoint Management
    • IT Asset Tracking
    • IT Reporting
    • Inventory Management
    • Inventory Tracking
    • Maintenance Management
    • Mobile Access
    • Multi-Language
    • Network Wide Management
    • Patch Management
    • Real Time Notifications
    • Remote Access/Control
    • Reporting & Statistics
    • SSL Security
    • Security Management
    • Self Service Portal
    • Single Sign On
    • Software Management
    • Summary Reports
    • Supplier Management
    • Third Party Integrations
    • Vulnerability Scanning
    • Workflow Management

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    Reviews

    Overall rating

    4,7 /5
    (507)
    Value for Money
    4,4/5
    Features
    4,6/5
    Ease of Use
    4,4/5
    Customer Support
    4,7/5

    Already have Jamf Pro?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 507
    Max
    Overall rating
    • Industry: Computer Software
    • Company size: 201–500 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    A must have for asset management for Mac Systems

    Reviewed on 2019/05/17

    We needed a way to manage laptops for local and remote employees as well as push updates and...

    We needed a way to manage laptops for local and remote employees as well as push updates and software such as antivirus and Office. We had between 100-200 Apple laptops to manage and it was hard to do one by one. And the new hire process was slow to setup laptops without this software. After a few weeks of learning how to use JAMF we could order a laptop from Apple through our company e-commerce store and have it shipped to office or a remote employee and it would be setup, joined to AD, software installed, etc. right out of the shrink wrap. Can’t image using anything else now, but does have a steep learning curve.

    Pros

    Best way to ensure all Macs are up to date, ready to go with business required software installed. Works straight out of the shrink wrap.

    Cons

    Very steep learning curve. Lots of short scripts to install different software. They do have a good CS team to help onboard you and check back in if you need help. But expect to spend the first week or two learning how to get it to do what you want. Don’t expect to learn how to deploy this without designating a lot time on learning it.

    Nolan
    Overall rating
    • Industry: Education Management
    • Company size: 1 001–5 000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Feature rich MDM with excellent support

    Reviewed on 2020/08/04

    We're happy with Jamf Pro because we feel confident that we can manage our fleet of machines with...

    We're happy with Jamf Pro because we feel confident that we can manage our fleet of machines with more reliability and take advantage of additional features offered by this MDM. We are using Jamf Pro Cloud and the upgrades are automatic. We have cut support time and cost in half due to not having to constantly upgrade and maintain an on-prem solution.

    Pros

    Jamf Pro delivers software, configurations, and restrictions with accuracy and reliability.

    Cons

    There are some counter-intuitive processes that might seem redundant or additional steps. Jamf Pro has many features and many ways to configure delivery.

    Alternatives Considered

    Cisco Meraki, Mosyle Business and Workspace ONE

    Reasons for Choosing Jamf Pro

    We moved to Jamf Pro to take advantage of the reliability of the industry standard for Apple. The issues with our previous MDM kept adding up and we were troubleshooting MDM issues on a monthly basis. Our hope is that Jamf Pro proves reliable for years to come.

    Reasons for Switching to Jamf Pro

    We chose Jamf Pro as our platform because of the balance of features and cost that outweighed the others. Jamf's reputation also had a lot to do with our decision.
    Matt
    Overall rating
    • Industry: Education Management
    • Company size: 51–200 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 4.0 /10

    Overly complicated for our needs

    Reviewed on 2019/12/05

    We started using Jamf to maintain the 50 Macs at our school. However, it's so complex and time-consu...

    We started using Jamf to maintain the 50 Macs at our school. However, it's so complex and time-consuming to work with that we've pretty much abandoned it. We were spending so much time creating and updating packages and policies that we've found it quicker to just send techs to the machines to make changes in most cases. If we had several hundred then it would be a different story but it's just not a great fit for us.

    Pros

    Jamf allows you to control your organization's Macs in a similar way to how Group Policy allows you to control PCs. As long as you're very proficient with scripting for Macs then it's a powerful tool. The user community, Jamf Nation, is also extremely helpful in getting things working.

    Cons

    It's overly complicated for organizations that don't have hundreds of Macs to maintain. Doing anything beyond the absolute basics requires a lot of research and trial and error.

    Adam
    Overall rating
    • Industry: Philanthropy
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Great MDM with lots of feature, but you have to hunt for a lot of it in JAMF Nation

    Reviewed on 2022/02/08

    Overall, I enjoy JAMF and am very familiar with it and taught myself how to manage the macOS...

    Overall, I enjoy JAMF and am very familiar with it and taught myself how to manage the macOS environment because JAMF has many great features

    Pros

    Basic functionality works great and has many powerful features

    Cons

    Many things that JAMF can do can only be done due to fellow JAMF admins providing scripts they have created themselves within JAMF Nation (which is an open source free blog site that JAMF manages). It is great but it is also sometimes a bit frustrating to have to dig into how to do this and that and that it is not just built in somehow.

    Alternatives Considered

    Kandji

    Reasons for Switching to Jamf Pro

    JAMF was purchased before I started at my current role. I would have picked Kandji if it were around at the time.
    Hamid
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 11–50 Employees
    • Used Monthly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    An excellent tool for Mac-based businesses to maintain control over remote assets

    Reviewed on 2021/04/29

    Jamf is a great tool. Works in the background, and improves peace of mind for businesses that have...

    Jamf is a great tool. Works in the background, and improves peace of mind for businesses that have remote assets such as laptops.

    Pros

    Jamf fills a very specific and critical need: providing remote control, tech support and security features for distributed businesses who are macintosh-based.

    Cons

    It's a little difficult to implement, and requires an IT professional to correctly install and test connections between the admin console and each remote computer.

    Alternatives Considered

    iCloud

    Reasons for Switching to Jamf Pro

    Since it's one of the only viable solutions for Macintosh, we did not seriously evaluate iCloud, as its business offerings felt very limited.
    Showing 5 reviews of 507 Read all reviews

    Jamf Pro FAQs

    Below are some frequently asked questions for Jamf Pro.

    Jamf Pro offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Available

    $3.33 per/ month per iOS or tvOS device * $7.17 per/ month per Mac * Education and volume discounts available. * Billed Annually

    Jamf Pro has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    Jamf Pro supports the following languages:

    English

    Jamf Pro supports the following devices:

    iPhone (Mobile), iPad (Mobile)

    Jamf Pro integrates with the following applications:

    ServiceNow

    Jamf Pro offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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