Built for Teams

The software is extremely easy to use and configure. The customer support has been very helpful with the few problems we have had. It has taken what was a cobbled together system of paper forms and spreadsheets and streamlined at a very reasonable price - the value proposition has been attractive to say the least.

I have no complaints at the present time, although it would be nice to be able to further customize the time off categories/add more, as well as automate more of the year end processes we have.

The aggregated out-of-office calendar is very useful for providing visibility across multiple teams and ensuring that the necessary approvals are made.

Approvals can sometimes take awhile and it's not clear how to check the status of them. We would have liked to see if e.g. someone has looked at a PTO request, or a way to send reminders to take follow up action.

We mainly use this software to store, track and request our PTO. I do like how I can access my current time as well as my previously requested time and make changes to any requests.

I do not like that our only option for requesting time off is for a full or half day. Many times things such as a doctor apt. or personal time may only be something that will take an hour or two, so I would love if we could request a smaller portion to use our PTO. This way we can track better the time we are taking off. It would seem some employees will take advantage of taking an hour here, or there without ever making up or accounting for that time, which leaves others to pick up their slack.

Software is very intuitive and allows for customization of any type of leave. With three locations, having one centralized calendar was crucial; Built for Teams' calendar feature is a favorite feature for our entire staff. Submitting leave requests is a snap and can be done from multiple places within the site.

Can't think of any real issues or areas for improvement.

I think Built for Teams is very easy to use and understand. There are many features I like about it, but the feature I like most is the "Paid Time Off" feature. I really like that you can look at it multiple ways (i.e. by number of hours you have or number of days). I also really like the summary box each section includes showing your current balance, scheduled to earn, scheduled to use, and remaining for year. This summary allows me to really understand how many days I really have left and doesn't leaving me questioning or trying to manually figure it out on my own.

There's nothing I really dislike about the software, but there's a lot of functions that I do not use in my position.