tigerlab
About tigerlab
tigerlab offers a insurance software, which connects insurers, brokers with consumers, through innovative insurance solutions by acting as a growth engine to sell, retain and manage policies within a single platform. Providing a self-configurable, API-driven and intuitive insurance system, that is built for insurers and digital businesses of all sizes. Thereby, you can attain a complete digital solution with 3rd party applications (Payment Gateway, Accounting etc) which integrates seamlessly.
Key benefits of tigerlab
A powerful API enables users to connect the i2go platform to ERP Systems, GDS systems, payment gateways, claim processing software.
A 360° view allows users to take on a holistic approach and take into account all meaningful information about a customer for improved satisfaction and retention.
Our solution offers bulk uploading that stores all policies and quotations within the system for access even when internet is not available.
Configurable reporting, analytics and business intelligence provide organizations with a deeper look into their business with data visualization and management dashboards.
It enables claimants to lodge their claims using their smartphone with the mobile claim feature to help minimize turnaround time and provide on-the-fly data queries.
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- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Stable and state of the art insurance platform, perfect for a startup
Reviewed on 2019/04/25
Pros
Tigerlab developed a stable, state of the art insurance platform for us, considering all the individual needs of our insurance startup.
We are happy how fast the whole solution was ready from start to go-live.
We appreciate their expertise and we will continue the collaboration for all our future projects
Cons
I can't state any cons at that time. tigerlab develops everything we ask for.
Response from tigerlab
Hey Daniel, first of all, thank you so much for your positive feedback and for taking the time to post this review. The tigerlab team is thrilled that you are so happy with our product and the support we provided. We are looking forward to work with you on future projects!
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
i2go is a scalable, configurable platform with a strong roadmap of future enhancements
Reviewed on 2019/04/23
Pros
After the completing the proof of concept phase for our insurance solution, we identified Tigerlab as a leading insurance software provider for us to partner with to provide a scalable and configurable platform to support our business into the next stage of development via the i2go technology.
The support team were quickly able to understand our bespoke technical, operational and data requirements. During the development phase, they were also able to provide best practice and value-add recommendations as part of their service which have been embedded within the i2go software; to the benefit of our business.
We successfully launched during Q3 2018 and the ongoing support and service received has been of a excellent standard. Our customers, brokers, underwriters and insurance partners have already recognised the benefit of our partnership with Tigerlab and we look forward to taking the relationship forward, with further enhancements on the development roadmap for 2019.
Cons
As a relatively new technology to the market, the platform is evolving and, as a result, there has been instances of small bugs that can manifest from updates. That said, based on our experience, this isn't uncommon and the team are able to quickly identify these small bugs and work with us to remedy all issues.
Response from tigerlab
Thank you so much for your kind words, Todd. We really appreciate you taking the time out to share your experience with us. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Time Saving Software
Reviewed on 2019/04/23
Implementing this software has allowed us more time to start working on other projects.
Implementing this software has allowed us more time to start working on other projects.
Pros
Has eliminated a lot of the administration tasks that we had to complete manually, which saves us time. Customers can now buy online and receive instant documentation and have access to the documents via the online portal.
Cons
The date fields are not UK format and would be nice to be able to amend email templates.
Response from tigerlab
Thank you for your review. We really appreciate you taking the time to share your feedback and being so open with us.
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Telematics Insurance Platform
Reviewed on 2019/05/09
We developed a fully integrated quote and bind incorporating telematics scoring and pricing into...
We developed a fully integrated quote and bind incorporating telematics scoring and pricing into the apps. The system was flexible enough to deal with a unique set of requirements. Overall the team provided great support, including working on site to fully understand the development issues.
Pros
The ability to customise to fit our business requirements, we run a unique telematics based app and used the i2go software to fully integrate into the apps. The flexibility is great. Speed to market was essential and the team were very good at understanding the unique set business rules.
Cons
This was a first for I2go, so the telematics functions needed to be built from scratch, which incurred additional time and effort.
Response from tigerlab
Thank you Keith for taking the time to leave us such a nice review.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
tigerlab makes a great partner
Reviewed on 2019/05/24
While the software is more than satisfactory, what deserves a shoutout is the work put into the...
While the software is more than satisfactory, what deserves a shoutout is the work put into the product by the development and support teams. Tigerlab have made it easy for my guys to communicate our requirements to and to lodge issues with the respective teams.
Pros
Software makes it easy for me to have a view on my business and customers.
Cons
Not a big deal as I don't encounter this often, but trying to pull long-period reports may take some time to load.
tigerlab FAQs
Below are some frequently asked questions for tigerlab.Q. What type of pricing plans does tigerlab offer?
tigerlab offers the following pricing plans:
- Pricing model: Free Version
- Free Trial: Available
No upfront costs. Transaction (sales) based fees.
Q. Who are the typical users of tigerlab?
tigerlab has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does tigerlab support?
tigerlab supports the following languages:
English, German, Italian
Q. Does tigerlab support mobile devices?
tigerlab supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does tigerlab integrate with?
We do not have any information about what integrations tigerlab has
Q. What level of support does tigerlab offer?
tigerlab offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
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