About i2go

i2go is the insurance software, which connects insurers, brokers with consumers, through innovative insurance solutions by acting as a growth engine to sell, retain and manage policies within a single platform. Providing a self-configurable, API-driven and intuitive insurance system, that is built for insurers and digital businesses of all sizes. Thereby, you can attain a complete digital solution with 3rd party applications (Payment Gateway, Accounting etc) which integrates seamlessly.

Key benefits of i2go

A powerful API enables users to connect the i2go platform to ERP Systems, GDS systems, payment gateways, claim processing software.

A 360° view allows users to take on a holistic approach and take into account all meaningful information about a customer for improved satisfaction and retention.

i2go offers bulk uploading that stores all policies and quotations within the system for access even when internet is not available.

Configurable reporting, analytics and business intelligence provides organizations with a deeper look into their business with data visualization and management dashboards.

i2go enables claimants to lodge their claims using their smartphone with the mobile claim feature to help minimize turnaround time and provide on-the-fly data queries.

Devices

Business size

S M L

Markets

Australia, Canada, Germany, United Kingdom, United States

Supported Languages

English, German, Italian

Images

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i2go video
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Features

Total features of i2go: 51

  • API
  • Billing & Invoicing
  • Broker / Agent Portal
  • Cancellation Tracking
  • Carrier Upload
  • Case Management
  • Claims Management
  • Claims Tracking
  • Client Portal
  • Commercial Lines
  • Commission Management
  • Comparative Insurance Rating
  • Contact Management
  • Customer Database
  • Customer Portal
  • Disability Insurance Administration
  • Document Management
  • Electronic Payments
  • For Auto Insurance
  • For Casualty Insurance
  • For Disability Insurance
  • For Health / Medical Insurance
  • For Homeowners Insurance
  • For Life Insurance
  • For Long Term Care
  • For Medical Malpractice
  • For Personal Insurance
  • For Professional Liability
  • Insurance Rating
  • Invoice Management
  • MGA Administration
  • Marketing Automation
  • Multi-State
  • Multiple Line Rating
  • Partner Portal
  • Policy Generation
  • Policy Issuance
  • Policy Management
  • Policy Processing
  • Quotes/Estimates
  • Rating Engine
  • Ratings / Reviews
  • Reinstatement Tracking
  • Reminders
  • Renewal Management
  • Reporting/Analytics
  • Risk Assessment
  • Self Service Portal
  • Single Data Entry
  • Third Party Integrations
  • Underwriting Management

Alternatives

Transactor

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Velocity

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Velocity is a SaaS or on-premise insurance solution for agencies, featuring policy administration, claims, custom apps,...

AgentCubed

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Reviews

Overall rating

4,9 /5
(11)
Value for Money
4,9/5
Features
4,9/5
Ease of Use
4,9/5
Customer Support
5/5

Already have i2go?

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Showing 5 reviews of 11
Daniel S.
Overall rating
  • Industry: Insurance
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Stable and state of the art insurance platform, perfect for a startup

Reviewed on 2019/04/25

Pros

Tigerlab developed a stable, state of the art insurance platform for us, considering all the individual needs of our insurance startup.
We are happy how fast the whole solution was ready from start to go-live.
We appreciate their expertise and we will continue the collaboration for all our future projects

Cons

I can't state any cons at that time. tigerlab develops everything we ask for.

Response from tigerlab

Hey Daniel, first of all, thank you so much for your positive feedback and for taking the time to post this review. The tigerlab team is thrilled that you are so happy with our product and the support we provided. We are looking forward to work with you on future projects!

Todd D.
Overall rating
  • Industry: Insurance
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

i2go is a scalable, configurable platform with a strong roadmap of future enhancements

Reviewed on 2019/04/23

Pros

After the completing the proof of concept phase for our insurance solution, we identified Tigerlab as a leading insurance software provider for us to partner with to provide a scalable and configurable platform to support our business into the next stage of development via the i2go technology.

The support team were quickly able to understand our bespoke technical, operational and data requirements. During the development phase, they were also able to provide best practice and value-add recommendations as part of their service which have been embedded within the i2go software; to the benefit of our business.

We successfully launched during Q3 2018 and the ongoing support and service received has been of a excellent standard. Our customers, brokers, underwriters and insurance partners have already recognised the benefit of our partnership with Tigerlab and we look forward to taking the relationship forward, with further enhancements on the development roadmap for 2019.

Cons

As a relatively new technology to the market, the platform is evolving and, as a result, there has been instances of small bugs that can manifest from updates. That said, based on our experience, this isn't uncommon and the team are able to quickly identify these small bugs and work with us to remedy all issues.

Response from tigerlab

Thank you so much for your kind words, Todd. We really appreciate you taking the time out to share your experience with us. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.

Tonya G.
Overall rating
  • Industry: Insurance
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Couldn't do my job without it .

Reviewed on 2021/03/13

Pros

Customer records are kept in an orderly fashion and you can easily access a client's history ,even going decades back ! Also does a great job at staying updated with the newest services and that helps us offer whatever is being asked of us .

Cons

i2go is a premium program and costs a premium fee .I only see it making sense to purchase if you are a large company that generates significant revenue and needs something powerful to handle the turnover .

Elaine S.
Overall rating
  • Industry: Insurance
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Time Saving Software

Reviewed on 2019/04/23

Implementing this software has allowed us more time to start working on other projects.

Implementing this software has allowed us more time to start working on other projects.

Pros

Has eliminated a lot of the administration tasks that we had to complete manually, which saves us time. Customers can now buy online and receive instant documentation and have access to the documents via the online portal.

Cons

The date fields are not UK format and would be nice to be able to amend email templates.

Response from tigerlab

Thank you for your review. We really appreciate you taking the time to share your feedback and being so open with us.

Keith L.
Overall rating
  • Industry: Insurance
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Telematics Insurance Platform

Reviewed on 2019/05/09

We developed a fully integrated quote and bind incorporating telematics scoring and pricing into...

We developed a fully integrated quote and bind incorporating telematics scoring and pricing into the apps. The system was flexible enough to deal with a unique set of requirements. Overall the team provided great support, including working on site to fully understand the development issues.

Pros

The ability to customise to fit our business requirements, we run a unique telematics based app and used the i2go software to fully integrate into the apps. The flexibility is great. Speed to market was essential and the team were very good at understanding the unique set business rules.

Cons

This was a first for I2go, so the telematics functions needed to be built from scratch, which incurred additional time and effort.

Response from tigerlab

Thank you Keith for taking the time to leave us such a nice review.

Showing 5 reviews of 11 Read all reviews

i2go FAQs

Below are some frequently asked questions for i2go.

i2go offers the following pricing plans:

  • Pricing model: Free
  • Free Trial: Available

No upfront costs. Transaction (sales) based fees.

We do not have any information about i2go features

i2go has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

i2go supports the following languages:

English, German, Italian

i2go supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations i2go has

i2go offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

Related categories

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