NFON

Cloud-based VoIP business telephone systems

3,8 /5 (5 reviews) Write a Review!

NFON Overview

What is NFON?

NFON provide cloud-based VoIP business telephone systems with computer telephony integration, click-2-dial, fixed mobile convergence, skill based routing & more

NFON Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Users only pay for active extensions and can upgrade and downgrade further features.
Individual price plans can be requested.


NFON Features

Devices
Business size
S M L
Markets
United Kingdom, Germany
Supported Languages
English, German

Media

Users can view, manage and make calls directly from their web browser
Users can send and receive faxes from their web browser
All NFON features can be accessed on mobile devices
Overview of the NFON settings
Settings for forwarding calls
NFON video NFON video NFON screenshot: Users can view, manage and make calls directly from their web browser NFON screenshot: Users can send and receive faxes from their web browser NFON screenshot: All NFON features can be accessed on mobile devices NFON screenshot: Overview of the NFON settings NFON screenshot: Settings for forwarding calls

NFON Reviews

NFON Reviews

Overall rating
3,8
/
5
Excellent
2

Very good
1

Average
1

Poor
1

Terrible
0

Value for Money
4,5
Features
4,3
Ease of Use
4,3
Customer Support
4
60% recommended this app
Caroline P.

Very useful

With the remonte working situation due to the Covid, all the collaborators of our company can be reachable on their mobile phones with their fix phone direct number.


Verified Reviewer

Awful experience

Would not want to recommend them - that says it all


Nicolas R.

L'intégration dans teams est vraiment top

Bonne


Translate with Google
Clemence M.

Solution intuitive


Translate with Google
Caroline P.
Industry: Information Services
Company size: 2-10 Employees

Very useful

Used Daily for 1+ year
Reviewed on 2020/10/09
Review Source: Capterra

With the remonte working situation due to the Covid, all the collaborators of our company can be reachable on their mobile phones with their fix phone direct number.

Pros

The simplicity of and relevancy for our daily needs.

Cons

Nothing to report. We are satisfied and the solution meets our needs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Financial Services
Company size: 11-50 Employees

Awful experience

Used Daily for 6-12 months
Reviewed on 2019/04/24
Review Source: GetApp

Would not want to recommend them - that says it all

Pros

Once set up and working it is simple for the end users to use but it is a phone system not rocket science after all so that would be a must-have.

Cons

Set up and support from Nfon is awful. I was very surprised to see how poorly they handled the setup of some core functionality

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

Mats W.

Rating only

Reviewed on 2019/01/03
Review Source: GetApp
Nicolas R.
Industry: Marketing & Advertising
Company size: 2-10 Employees
Translate to English
Translate to English

L'intégration dans teams est vraiment top

Used Daily for 6-12 months
Reviewed on 2020/10/08
Review Source: Capterra

Bonne

Pros

facilité de mise en place et d'utilisation
Intégration dans MS Teams

Cons

Pour le moment aucun tout est conforme aux promesses et nous n'avons pas eu de problème à ce jour donc ...

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Clemence M.
Industry: Computer Software
Company size: 11-50 Employees
Translate to English
Translate to English

Solution intuitive

Used Weekly for 6-12 months
Reviewed on 2020/10/09
Review Source: Capterra

Pros

Très pratique, très bon usage.
Je n'ai plus besoin de demander à mes interlocuteurs "vous m'entendez bien ?"

Cons

Rien à signaler.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
7,5/10
Based on 5 user ratings
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NFON Pricing

NFON Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Users only pay for active extensions and can upgrade and downgrade further features.
Individual price plans can be requested.

Users only pay for active extensions and can upgrade and downgrade further features.
Individual price plans can be requested.

Value for Money
4,5/5
Based on 5 user ratings
Compare value for money rating with alternatives
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NFON Features

NFON Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4,3/5
Based on 5 user ratings
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Categories

Additional information for NFON

Additional information for NFON

Benefits

  • Extensions, home offices and devices can be added and removed from NFON with just a click.

  • Any NFON settings can be changed over the internet from anywhere in the world.

  • NFON offer a month-to-month contract with no minimum term. Users only pay for the number of extensions that they're actually using.

  • NFON FAQs

    NFON FAQs

    Below are some frequently asked questions for NFON.

    Q. What type of pricing plans does NFON offer?

    NFON offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Users only pay for active extensions and can upgrade and downgrade further features. Individual price plans can be requested.

    Q. What are the main features of NFON?

    We do not have any information about NFON features

    Q. Who are the typical users of NFON?

    NFON has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does NFON support?

    NFON supports the following languages:

    English, German

    Q. What type of pricing plans does NFON offer?

    NFON has the following pricing plans:

    Subscription

    Q. Does NFON support mobile devices?

    NFON supports the following devices:

    Android, iPhone

    Q. What other apps does NFON integrate with?

    NFON integrates with the following applications:

    Basaas, GoldMine, Microsoft Outlook, NetSuite, SugarCRM, Zoho CRM

    Q. What level of support does NFON offer?

    NFON offers the following support options:

    Phone Support, Online Support, Knowledge Base, Video Tutorials