salonMonster
About salonMonster
salonMonster is a cloud-based appointment management and online booking software for salon professionals, which includes tools for staff management, client management, products sales, reporting, and more. The system is suitable for salons, booth renters, chair renters, and solo stylists, and can be integrated with existing websites and Facebook pages.
salonMonster’s online booking system allows clients to book appointments instantly through the salon or stylist’s web page. Clients select a service provider, service type, date, and available time slot, and can then log in or sign up to complete their booking. Appointments can be confirmed automatically, or manually approved by stylists before they are finalized. Automatic confirmations and reminders are sent out to clients via SMS or email, aimed at reducing no-shows. Waiting lists can also be utilized, with options for clients to add themselves to lists, or be added by users.
salonMonster includes a point of sale (POS), allowing users to sell products, manage service prices, sales taxes, and discounts, charge for multiple appointments in a single transaction, and track stylist tips. Reports on income, clients, retail sales, productivity, and commission can be generated, and stylist schedules can be viewed in individual or multi-person formats. The built-in CRM functionality also allows users to track client contact details, appointment histories, and preferences.
Key benefits of salonMonster
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Reviews
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In my short time using this software it seemed to do what all other CRMs do.
Reviewed on 2018/03/13
Pros
I found it was easy to use and overall would be easy enough for one to switch over their current CRM to this one. I believe it comes with a free trial.
Cons
What I like the leastt about this software is that it's doing what every other CRM offers but doesn't bring anything new to the table.
- Used Daily for 2+ years
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I love that my clients get reminders and can book on line, it saves me a ton of time!
Reviewed on 2017/07/24
Pros
I am a self employed hairstylist renting a chair so I do not have a receptionist. I originally wanted the system for the reminders to avoid no shows. I thought my clients probably wouldn't use the on line booking, as the most book before they leave. As it turns out, they love booking on line. I can then see what they have booked and adjust accordingly before I confirm their appointment. I get almost no phone calls now and my clients love the email reminders! I can also book standing appointments which are so helpful and easy to do. I use my ipad, my iphone and my computer to do all of my bookings. If I am on holiday, I can easily check a booking request and confirm it from my poolside chair, all while sipping a cocktail. Whats not to like?
In today's fast paced busy world, Salon monster allows me to be on top of my schedule at all times!
Cons
I really only have two small issues with the system. I can only set the system to book on 15, 30, 45, or 60 minute intervals My preference would be to have established start times. Such as on the half hour in the morning and on the hour in the afternoon. Right now my clients can book at 4:30 for a cut but I book on the hour in the afternoon so I then have to spend the time asking them if I can change it to 4:00 or 5:00. This happens rarely so not a big deal. The other is occasionally a client will send a message along with an appointment request but there is no way for me to respond with in the confirmation of the appointment so I just have to send a separate email or text. Again not a big deal.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
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- Likelihood to recommend 9.0 /10
Overall a great product to use!
Reviewed on 2017/07/31
It is the first scheduling program I've ever used, I used to only use a scheduling book and...
It is the first scheduling program I've ever used, I used to only use a scheduling book and pencil! So it has vastly changed the ease of booking clients in for me. I find it much easier to be able to book clients in from my phone on the go, and it sends a reminder email which is brilliant! Way less forgotten appointments.
Pros
Easy end of year at tax time, and having it on my phone allows for easy scheduling on the go. It easily stores all my client information and allows me to send out group emails to everybody at one time which is very helpful!
Cons
The mobile version isn't as user friendly, I usually use the desktop version even on my phone. And I work days one week and evenings the next, it would be really great if here was a way to set hours to accommodate that instead of having to have the same hours set each week. Looking forward to an app coming out one day!
- Industry: Individual & Family Services
- Company size: Self Employed
- Used Daily for 2+ years
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- Value for Money
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- Likelihood to recommend 10.0 /10
I searched hi and low for the perfect software and found it with Salon Monster!
Reviewed on 2017/07/24
Booking appointments on the go!
Booking appointments on the go!
Pros
The thing I like the most about the software is how much it looks like a paper book. For us old timers this brought us from the past into the future. It is simple enough to navigate and the clients love the ability to book whenever it comes to mind. I can see from the emails some clients book in the middle of the night! I have recommended the software to other stylists who are just as pleased with it. The ease of being able to check your book from any mobile device is also a bonus. I was particularly proud to find out it is a Canadian company since I was born and raised in Canada myself!
Cons
There are not any cons about he software. I do find it difficult to save an appointment on occasion the chat button gets in there way on certain mobile devices.
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 2+ years
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- Likelihood to recommend 10.0 /10
The team at Salon Monster are just straight up amazing . Best customer support ever !
Reviewed on 2017/07/28
The web design is beautiful . The software has literally NEVER malfunctioned unlike most salon...
The web design is beautiful . The software has literally NEVER malfunctioned unlike most salon software programs . Every salon I have worked in constantly has malfunctions with their software and the sites are always crashing, Even where I work as an independent stylist the owner of the business space uses a different software that is ALWAYS crashing . WHile mine has NEVER crashed . Its so easy to use as well as administrate that a 4 year old child could use it . Also from the customer stand point, using this site is easier than saying I want an appointment . So clients also love using the SalonMonster software / site .
Pros
What I love about this software is that its so functional and sleek, meets all my needs, yet easy enough for a toddler to use .
Also the Salonmonster app is seriously life changing . My life is so much easier as I am able to see and control my day while at work from my phone within seconds .
salonMonster FAQs
Below are some frequently asked questions for salonMonster.Q. What type of pricing plans does salonMonster offer?
salonMonster offers the following pricing plans:
- Starting from: US$19.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
A free plan is available for up to 50 clients and 1 staff member. All paid plans include unlimited clients. Solo: $19/month - 1 staff member. Small: $39/month - 2-5 staff members. Medium: $69/month - 6-10 staff members. Large: $99/month - unlimited staff members.
Q. Who are the typical users of salonMonster?
salonMonster has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does salonMonster support?
salonMonster supports the following languages:
English
Q. Does salonMonster support mobile devices?
salonMonster supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does salonMonster integrate with?
salonMonster integrates with the following applications:
Meta for Business
Q. What level of support does salonMonster offer?
salonMonster offers the following support options:
Email/Help Desk, Phone Support, Chat
Related categories
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Salon Software
