Triib

Triib

All-in-one gym management solution for gym owners

4/5 (10 reviews)

Triib Overview

Triib is a complete all-in-one gym management solution for gym owners with features for membership management, WOD tracking, personal training, integrated communications, event management, and performance tracking.

Quick view dashboards allow users to get a pulse check of the gym from one screen, helping address any immediate issues. Make trials, member inquiries, sign-ups, and upgrades via streamlined member flows and get key reports with monthly, weekly, and daily insights to see key performance metrics.

1 on 1 session scheduling enables users to schedule personal training, nutrition coaching, fitness evaluations, and more. Users can customize which members have access to which classes based on memberships using the program segmentation feature. Messaging and alert automations enable owners to send group messages and notifications, as well as keep track of failed payments or anniversary dates. Admin, staff, and coach permission settings control who has access to what inside of the Triib dashboards.

Engage and excite current members, while attracting new leads via integrated events/challenges, and track each gym member's performance and progress. The point of sale kiosk enables class check-in and product purchase check-out, all from the kiosk hub. Users can track store sales over custom date ranges and set auto alerts for re-orders with features for store inventory tracking.

Pricing

Starting from
$80/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, Europe, India, Mexico, United Kingdom, United States

Supported Languages

English

Triib Reviews

Overall rating
4/5
70% positive reviews
6
Excellent
1
Very good
1
Average
1
Poor
1
Terrible
Charles A.

More disappointed as the years go by.

Used Daily for 2+ years
Reviewed on 2019/05/29
Review Source: Capterra

Immeadiate processing features are clunky and unreliable. I have wasted so much time, and have been distracted before, during, and after class, trying to process a litiny of user requests, from drop ins, payments, check ins, logging results.

I had to start using and paying for an additional programming platform that allows me to push programs, display programs, and record individual workout results because TRIIBS features in this area just aren't intuitive and members just starting to pay extra for their own platforms. Wrong answer!!

I cringe everytime that I have to help a drop in or a potential new member navigate through the front desk kiosk because it almost never works as intended and make us look disorganized and unprofessional.

I can't even begin to count how many times a new member has had to fill out their profile, waiver, and payment information 2-3 times before the system works. Most of the time we have to short cut to the waiver, and use another method of taking payment just to get them going, and to cut down on everyone else trying to check in before class starts.

I am so fed up with making suggestions, and hearing that features are being worked on.......

Pros

decent back end administrative functions.

I like the idea of the event / challenge features, but operationally, they are too difficult to navigate and as a result, the members just end up blowing it off.

Cons

user interface is terrible. almost any feature that requires basic user (member, or potential member) operation is unreliable. It isn't easy to use at all. Even the Front End Admin features are a pain in the rear.

TRIIB tries to do too much, and as a result is shoddy at almost all of it. TRIIB as a decent foothold at being the best gym administration platforms out there, however, their programming and event features, muddy the waters. There are several great programming and workout logging platforms out there. That is all they focus on. TRIIB would be better to just allow for integration with these successful systems, rather than try to do what they do........Beyond the White Board and SugarWod.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

3.0/10
Todd F.

Solid. Features such as the Open Challenge are amazing, members love them! Coaches corner too.

Used Daily for 2+ years
Reviewed on 2018/03/05
Review Source: Capterra

Pros

It's all in one. Having everything that we need altogether for our members is a huge bonus in my opinion. Automated billing, programming, the RSVP for class system, are all used. Obviously, reports are great for tracking attendances as well. We've recently begun relying more on the messaging system - being in the Northeast with weather being unpredictable and many older members not on Facebook or social media, the text and email feature has been a time saver with last minute communications.

Cons

There have been bugs and hiccups along the way but I don't imagine a service exists that doesn't. Service tickets have fallen through the cracks once or twice but nothing I would be hesitant about.

Response from TRIIB

Thanks for your kind words and great feedback, Todd. Everything we build is for you guys so happy to hear the Online Challenges tool has been such a hit!

While bugs are definitely our arch-enemy, we now have rolling system updates with increasing regularity. This means in 2018 the platform is experiencing some big updates to ensure the platform is always humming for you and your team!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Jessica P.

Even if you feel their is an issue, someone is quick to help you!

Used Daily for 1+ year
Reviewed on 2017/07/07
Review Source: Capterra

Pros

The support and convenience! The support team is always there to help! I can easily access everything in the software from programming to income charts. Would not think about switching!

Cons

I would love a "mark invoice as pd" easy click option rather than going into each individual account!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Pat O.

Ease of use. Great support

Used Daily for 1+ year
Reviewed on 2017/07/11
Review Source: Capterra

Pros

Reporting and how fast it is. The setup was super easy and quick. The backend is never down and easy to navigate.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Best gym management software

Used Daily for 6-12 months
Reviewed on 2017/12/05
Review Source: Capterra

Pros

Amazing software without bugs, and the best customer service out there. Plus workout performance tracking

Cons

The app is being improved, and they are currently adding more features so it will be great once those are rolled out

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Triib Pricing

Starting from
$80/month
Pricing options
Free Trial
Subscription
Value for money

TRIIB Events: $0.00/Month

TRIIB Standard: $99.99/Month

TRIIB Premium: $149.99/Month

Triib Features

  • Activity Dashboard
  • Attendance Management
  • Automated Scheduling
  • Calendar Management
  • Electronic Payments
  • Time & Attendance Tracking
  • Website Integration

  • Automated Billing
  • Automatic Notifications
  • Automatic Reminders
  • Billing & Invoicing
  • Class Scheduling
  • Client Portal
  • Credit Card Processing
  • Customer Database
  • Event Scheduling
  • POS
  • Recurring Billing
  • Registration Management
  • Reporting & Statistics

Additional information for Triib

Key features of Triib

  • Analytics dashboard
  • Attendance tracking
  • Auto alerts
  • Auto billing
  • Automated emails
  • CRM
  • Check-in manager
  • Class calendar
  • Class management
  • Community commenting
  • Contract management
  • Digital whiteboard
  • Event management
  • Gym management
  • Integrated communications
  • Kiosk app
  • Leaderboards
  • Member progress tracking
  • Membership management
  • Membership management
  • Membership plans
  • Payment processing
  • Payroll
  • Performance tracking
  • Personal coaching
  • Point of Sale (POS)
  • Prospects management
  • Scheduling
  • Text messaging
  • Website integration
  • eCommerce

Benefits

  • Triib was designed to help gym owners build a fitness community with an easy-to-use interface and intuitive tools to help run and manage the business.

  • Keep all gym membership contracts, membership plans, billing, and payment details all in one location.

  • Track member’s progress including traditional WOD recording, personal training sessions, and custom workouts.

  • Communicate with members through through email and text messaging, with community commenting on leaderboards and screens.

  • Both users and members are able to access Triib from the desktop or while on the go thanks to web and mobile functionality.

  • Triib FAQs

    Below are some frequently asked questions for Triib.

    Q. What type of pricing plans does Triib offer?

    Triib offers the following pricing plans:

    Starting from: $80/month

    Pricing model: Subscription

    Free Trial: Available

    TRIIB Events: $0.00/Month

    TRIIB Standard: $99.99/Month

    TRIIB Premium: $149.99/Month

    Q. What are the main features of Triib?

    Triib offers the following features:

    • Analytics dashboard
    • Attendance tracking
    • Auto alerts
    • Auto billing
    • Automated emails
    • CRM
    • Check-in manager
    • Class calendar
    • Class management
    • Community commenting
    • Contract management
    • Digital whiteboard
    • Event management
    • Gym management
    • Integrated communications
    • Kiosk app
    • Leaderboards
    • Member progress tracking
    • Membership management
    • Membership management
    • Membership plans
    • Payment processing
    • Payroll
    • Performance tracking
    • Personal coaching
    • Point of Sale (POS)
    • Prospects management
    • Scheduling
    • Text messaging
    • Website integration
    • eCommerce

    Q. Who are the typical users of Triib?

    Triib has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Triib support?

    Triib supports the following languages:

    English

    Q. What type of pricing plans does Triib offer?

    Triib has the following pricing plans:

    Subscription

    Q. Does Triib support mobile devices?

    Triib supports the following devices:

    Android, iPhone

    Q. What other apps does Triib integrate with?

    Triib integrates with the following applications:

    Mailchimp, Stripe

    Q. What level of support does Triib offer?

    Triib offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials