Impartner PRM

About Impartner PRM
At Impartner, our business is helping you grow yours.
Our Partner Relationship Management (PRM) and Through Channel Marketing Automation (TCMA) solutions help companies accelerate revenue and profitability through their indirect sales channels at every partner lifecycle touchpoint. With Impartner, global teams manage resellers, distributors, technology partners and others within a centralized and user friendly solution. From partner training and certifications to communications, business planning, and performance analytics, Impartner handles it all and more with best practices and automation built in so that channel teams can drive fast ROI.
Key benefits of Impartner PRM
Accelerate channel growth across new and emerging audience segments at the speed of now. Our platform gives you total partner lifecycle management at scale including the following:
• Partner onboarding
• Engagement & enablement
• Partner performance management
• Adoptable Partner Marketing Automation solutions
• Digital channel scalability with Google Ads for the Channel
• Data integration
• CRM sync capabilities, and custom objects
• Market Development Funds (MDF) and fulfillment management
• Perosonalized partner communications
• Performance-based bvusiness planning
• Channel insights & analytics
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Reviews
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- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Impartner Experience
Reviewed on 2023/09/12
Our current Partner Locator is different from what we were originally promised, and I didn't like...
Our current Partner Locator is different from what we were originally promised, and I didn't like that we switched Implementation Specialist four times, with four different processes. Other than that, I'm happy with the product and glad I chose it over an alternative product I was being offered.
Pros
Impartner empowers our team to provide end-to-end solutions and work in unison to assist our partners.
Cons
We are working with our fourth Implementation Specialist. Though, I have to admit; she is my favorite!
Alternatives Considered
Salesforce PlatformReasons for Switching to Impartner PRM
I attended Impartner Con'22 and learned about the product from people who were using it. [sensitive content hidden] flew in from England to meet me in person and explain the full solution.- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Impartner PRM for Channel Partner SUCCESS
Reviewed on 2023/09/27
Very positive. From initial engagement with the ever patient and considerate [sensitive content...
Very positive. From initial engagement with the ever patient and considerate [sensitive content hidden] through to the implement roll-out with Clint Young / it was very good. Client was great at rolling with our punches, but keep it structured and communicated in a very easy to understand manner.
Pros
Ease of use and set up. Love the customisation capability - though need to ensure I am up to speed on educating myself.
Cons
Nothing, as we are early days into this.
Alternatives Considered
Salesforce Sales CloudReasons for Switching to Impartner PRM
We could make many tweaks and modifications in functionality internally. It was well priced. It appeared (and is) easy to use and the capability seems endless. In dealing with Clint on the implementation - this gave us a good insight on what we can expect going forward in terms of knowledgeable assistance with new modules and roll-out of this...This gives us a greater feeling of confidence.- Industry: Financial Services
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best in Support and a better Product
Reviewed on 2023/06/16
Pros
More than the Product, I like the support we get from our CSM - Oliver. He take note of our untimely concerns and reach out the correct internal team to handle is on first hand.
Cons
The features are a bit old school and outdated. There are new updated for features but the rollouts are pretty slow. I think Impartner should buckle up and make its giant Customer base happy by fast improving.
- Industry: Internet
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Have loved Impartner from the start!
Reviewed on 2023/09/29
Pros
The team I've worked with has been absolutely amazing. From the initial interaction, to implementation, to trouble shooting. Everyone has been a pleasure to work with.
Cons
It's definitely on the pricier side compared to some other solutions we looked at - BUT you definitely get what you pay for. We wanted a PRM that we could grow into as a company. Start basic, but expand. and that's exactly what Impartner has allowed us to do
- Industry: Business Supplies & Equipment
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great CRM Tool
Reviewed on 2023/09/07
Excellent experience so far. I always learn more after meeting with our assigned Rep [sensitive...
Excellent experience so far. I always learn more after meeting with our assigned Rep [sensitive content hidden], she really listens and comes with solutions
Pros
Reporting and work flows work well and it integrates with Salesforce. We also were assigned a great rep [sensitive content hidden]. She is the best!
Cons
I would like to see a more customized training. It is kind of hard to navigate the training after the primary 3 courses.
Alternatives Considered
Salesforce Sales CloudReasons for Switching to Impartner PRM
It was the fact that they listened to what we needed and showed us how we could get it done.Impartner PRM FAQs
Below are some frequently asked questions for Impartner PRM.Q. What type of pricing plans does Impartner PRM offer?
Impartner PRM offers the following pricing plans:
- Starting from: US$2,000.00/month
- Pricing model: Subscription
- Free Trial: Available
Contact Impartner for pricing information. Packages are listed on our website at: https://impartner.com/optimize/#prm-pricing
Q. Who are the typical users of Impartner PRM?
Impartner PRM has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Impartner PRM support?
Impartner PRM supports the following languages:
English, French, German, Italian, Japanese, Portuguese, Spanish, Traditional Chinese
Q. Does Impartner PRM support mobile devices?
Impartner PRM supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Impartner PRM integrate with?
Impartner PRM integrates with the following applications:
Dynamics 365, HubSpot CRM, Oracle CRM On Demand, Salesforce CPQ & Billing, Salesforce Sales Cloud, Zoho CRM
Q. What level of support does Impartner PRM offer?
Impartner PRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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