VoIPstudio

About VoIPstudio
VoIPstudio is an international award-winning VoIP Solution designed for companies from one to 500 employees. The Cloud PBX enables flexible and secure, high-quality communications at an affordable consumer-level price.
VoIPstudio delivers a complete set of advanced features to all customers, all the time. There are no hidden upgrades and no support fees. All VoIPstudio users get all the features, integrations, and benefits of VoIPstudio. You’ll also get free number porting and round-the-clock technical support.
VoIPstudio offers a free 30 day trial. No credit card details are needed.
THE RIGHT SOLUTION FOR EVERY NEED
VoIPstudio is a perfect solution for:
\ Unified Communications: Based on a Cloud PBX VoIP solution, VoIPstudio provides advanced multichannel communications and collaboration features like Audio and Video Conferencing, Instant Messaging, Desktop and File Sharing, Mobility, and CTI Integration with business processes and tools.
\ Call Center / Contact Center: Perfect for small and medium-sized companies, VoIPstudio allows you to enhance your sales and customer support teams' productivity and efficiency while improving QoS and customer satisfaction. Enable your teams to work from home while giving a seamless experience to your customers. The platform includes more than 40 advanced features, including Call Routing, CTI Integrations, Call Logging, Call Recording, IVR, ACD Queue Management, and Wallboard.
\ Team Collaboration: You can bring your teams together with VoIPstudio collaboration features, including video calls, video conferencing, group chat, and screen and file sharing at the click of a button.
\ Mobility and remote work: With VoIPstudio, almost any device can be turned into a company business phone and collaboration platform, from anywhere in the world. Users just need a desktop computer or a smartphone and an internet connection to start making and receiving business calls. Working from home is easy and affordable for any company with VoIPstudio.
\ Enhanced productivity: VoIPstudio includes IVR capabilities that help small and medium-sized businesses to professionally manage inbound calls and direct them instantly to the right person. Improve your customer experience and never miss a call.
A COMPLETE SET OF FEATURES
VoIPstudio comes with a broad set of advanced features so you can build the communications system you need for your outbound and inbound calls, including:
\ Web portal: Manage your VoIPstudio system from anywhere with our intuitive web portal.
\ Virtual switchboard: Create a professional front end and manage your company’s phones with simple drag & drop.
\ Call Recording: Record your calls and store them for instant playback, review. PCI compliant.
\ Conference rooms: Quickly create virtual conference rooms for an unlimited number of participants.
\ Voicemail: Customisable voicemail for every extension, access online, by phone, or email.
\ IVR: Professionally manage your inbound calls, direct calls instantly to the right person.
\ ACD and queues: Manage inbound traffic and distribute calls effectively with customizable ACD queues.
\ Ring groups: Make sure that calls are answered by the right person with customized ring groups.
\ CTI Integrations: VoIPstudio works out of the box with your favorite CRMs and applications, like Salesforce and Zoho.
And much more!
VIRTUAL PHONE NUMBERS
VoIPstudio can provide virtual telephone numbers for over 4000 cities worldwide. Get a number instantly, anywhere in the world, or port your own for free. Users are able to register multiple end-points for their extension which can be accessed via computer, desk phone, and mobile app.
GOT A PROBLEM?
VoIPstudio provides you with omnichannel 24/7 support in your own language. Just open a support ticket or contact us directly by phone or live chat.
Also, you can check our website and YouTube channel for detailed guides and documentation.
Key benefits of VoIPstudio
\ Choose a local number from our growing list of countries and cities or get your own toll-free number so customers can call you free of charge. You can also bring your existing numbers with you when you move to VoIPstudio, porting is free.
\ Manage your VoIPstudio system from anywhere with our intuitive web portal.
\ Create a professional front end and manage your company’s phones with simple drag & drop.
\ Record your calls and store them for instant playback, review. PCI compliant.
\ Access detailed information about queues, ring time, call duration, and more.
\ Automatic redirection in the event of internet failure, never miss a call.
\ Simultaneously access VoIPstudio from a desk phone, softphone, or mobile app.
\ Manage all your SIP phones with one click central auto-provisioning.
\ Instantly transfer calls to any extension on your system, anywhere in the world.
\ Brief your teammates before a call is transferred.
\ Build a service that reflects the daily rhythm of your business with time-based routing.
\ Create customized messages and musical interludes for callers on hold.
\ Be alerted to incoming calls as they arrive even when your line is busy.
CALL CENTERS AND CONTACT CENTERS
\ Turn any screen into an instant call center wallboard in a few simple clicks.
\ Professionally manage your inbound calls, direct calls instantly to the right person.
\ Make sure that calls are answered by the right person with customized ring groups.
\ Manage inbound traffic and distribute calls effectively with customizable ACD queues.
\ Make calls available to all agents in a specific ring group with call pickup.
\ Direct calls to a virtual ‘parking space’, ready for agents to pick up on their extension.
\ Drop into a live call and provide some helpful hints to your agent in ‘whisper mode’.
\ Drop in on and listen to live calls to monitor and review agents’ performance.
\ Move agents from desk to desk and re-configure phone services within seconds.
\ Track your team’s KPIs from a simple, central dashboard. Monitor wait times, missed calls, and more.
\ Track calls in real-time to address bottlenecks, extended wait times, and dropped calls.
COLLABORATION
\ Quickly create virtual conference rooms for an unlimited number of participants.
\ Show and tell! Share your screen with other VoIPstudio users.
\ Share files instantly with team members. Bring more detail to conference calls.
\ Barge in and interrupt live calls to speak to all parties.
\ See who is and who isn’t available for a call instantly with user presence indicators.
\ Send a quick message to your colleagues instead of calling to save time.
PRODUCTIVITY
\ Take VoIPstudio with you wherever you go with our Android and iOS apps.
\ Automatically forward calls to multiple external numbers (mobile or landline).
\ Make instant connections with click to call, access your contacts instantly.
\ Turn voicemail messages into e-mail transcripts. Access your messages anywhere.
\ Get a desktop alert for incoming calls, click to answer instantly.
\ VoIPstudio works out of the box with your favorite CRMs and applications.
INTEGRATION
\ VoIPstudio is already integrated with popular CRMs like Salesforce and Zoho.
\ Integration with Zapier means that you can link VoIPstudio with just a few simple zaps.
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Reviews
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- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best for the money... By FAR!!!!
Reviewed on 2017/07/27
Pros
This is an incredibly cost effective system and it's quite packed with features. Most of the features I don't currently use but I've used in my previous operations.
VoIPstudios give you a great deal of control over how much you spend and can seriously grow with your business. We implemented this for a client that was paying for server using Freeswitch. Our implementation reduced the client's cost.
Their support is pretty good too (follow up to this in the cons).
The system has tons of amazing features that make any small company create a high level professional image which increases the chances of acquiring new business.
Cons
The support is pretty good too BUT it's overseas so it can sometimes be frustrating when your client is panic'n about something not working "right" and it's a system level issue that you must wait to reach someone.
Billing is also overseas so my client had several occasions with making payment because the card was getting flagged and ended up having to call Paypal or the Bank.
Lacks a bit more of the modern features like other voip service providers such as text messaging but the other features and pricing provided so much more benefit that we created an alternate plan for receiving sms/mms.
I gave most categories a 4 star for these items a few other things but since I've never written a review for companies even Rin
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Best choice for small offices and quick deployment in new countries
Reviewed on 2023/02/28
VoIPStsudio is a good option to quickly open a line in a new country. Don't have to search a local...
VoIPStsudio is a good option to quickly open a line in a new country. Don't have to search a local VoIP provider. In a few clicks, you have your number and are ready to receive calls.I did not test the mobile app, but desktop software is perfect for common uses.It also works with Yealinks and Fanvil phones, at least.
Pros
- 100% manageable- fax to email- easy to scale up or down- communication costs not expensive- routing rules with a lot of options- debug information available in logs
Cons
- costs by user very high- costs by number high- not able to have several paid plan on the same account
Alternatives Considered
OVHcloudReasons for Switching to VoIPstudio
We are using OVH in each available countries because it's cheaper with same functionalities.Response from VoIPstudio
We're pleased to hear how VoIPstudio has met your needs, especially in terms of quick deployment in new countries and its manageability. Your detailed feedback on the pros showcases that you've delved deep into our platform's features, and we're grateful for that.
Thank you for choosing VoIPstudio and for taking the time to share your experience. Your feedback drives us to do better each day.
- Industry: Dairy
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
You guys should try this period it's great
Reviewed on 2025/02/14
Highly recommended beautiful studio awesome amazing product
Highly recommended beautiful studio awesome amazing product
Pros
Honestly everything it was great met all my expectations highly recommended
Cons
Honestly everything was perfect very very great product highly recommended
- Industry: Logistics & Supply Chain
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Hard to navigate, terrible customer serivce
Reviewed on 2024/10/04
Terrible customer support. Hostile, unhelpful, and annoyed that I was even calling.
Terrible customer support. Hostile, unhelpful, and annoyed that I was even calling.
Pros
What attracted me was the low price...boy, do you get what you pay for. Low quality.
Cons
Extremely difficult to navigate back end. If you have any support users wanting to use this, good luck. Awful.
Response from VoIPstudio
Hello Jeremiah.
After reviewing ticket history, my suggested reply would be something like:
I am sorry if back end look and feel was hard for you but we need to allow as many customization options as possible.
After reviewing your ticket history issue was related your business reliability. Before providing any service we need to confirm reliable use case scenario to comply Federal Communications Commission requirements. You were using standard gmail address, and unable to provide required business documentation, plus you added many numbers with no clarification of reliable use case scenario.
To be able to assist you with any configuration or provide any service we first require verified use case scenario.
- Industry: Apparel & Fashion
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Its the very good product for the small and mid size companies
Reviewed on 2022/04/27
Perfect software and I advise all small and medium business owners.
Perfect software and I advise all small and medium business owners.
Pros
Its more functional and more affordable in comparison with the other VOIP companies. Another advantage is you can integrate this software with Zoho CRM.
Cons
All the features are the perfect inThis software
Reasons for Choosing VoIPstudio
The previous one was not stronger for the business.Switched From
Comcast Business VoiceEdgeReasons for Switching to VoIPstudio
Because its more functional and easy to use.Response from VoIPstudio
Thank you very much for taking the time to leave an excellent rating. We really appreciate your feedback. Please remember that you can contact our support team at any time with any suggestions to help us improve our service.
VoIPstudio FAQs
Below are some frequently asked questions for VoIPstudio.Q. What type of pricing plans does VoIPstudio offer?
VoIPstudio offers the following pricing plans:
- Starting from: US$6.00/month
- Pricing model: Subscription
- Free Trial: Available
VoIPstudio offers two simple price plans based on the number of calls you make. >Pay As You Go ($6 user/month): if you have mainly inbound calls, the Pay as you go plan offers just a low monthly fee and then simply pay for the calls you make at our competitive per minute rate. Inbound numbers from $4.99/month. Outbound calls from 1p/min. >2K Bundle ($20 user/month): if you make a lot of outbound calls to different places, the 2K Bundle gives you one inbound number per user and 2,000 outbound minutes per user/month, and covers more than 45 countries. >All plans include: 30-day free trial, all VoIPstudio features and integrations, 24/7 technical support, unlimited inbound calls, and free number porting. No hidden upgrade costs, no support fees.
Q. Who are the typical users of VoIPstudio?
VoIPstudio has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does VoIPstudio support?
VoIPstudio supports the following languages:
English, German, Polish, Portuguese, Spanish
Q. Does VoIPstudio support mobile devices?
VoIPstudio supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does VoIPstudio integrate with?
VoIPstudio integrates with the following applications:
Dynamics 365, Google Chrome, Office 365 Document Management, Oracle Sales, Salesforce Sales Cloud, Simpro, TaxiCaller, Zapier, Zoho CRM, Zoiper
Q. What level of support does VoIPstudio offer?
VoIPstudio offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for VoIPstudio.