Peoplevox WMS

4.7 (37)
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Warehouse management software for eCommerce businesses

About Peoplevox WMS

Peoplevox is an e-commerce specific SaaS-based Warehouse Management System (WMS) that has been designed to serve the e-commerce logistics of pure-play, mid-market companies, retailers and brands. Integrating seamlessly into existing IT infrastructures that already boast e-commerce and delivery platforms, Peoplevox most simply focuses on managing the things coming in, moving around and going out of a warehouse facility. The system's primary responsibilities then revolve around providing the availability data in terms of a product being in or out of stock, before processing a confirmed order for picking, packing and shipping. Peoplevox has been designed to simplify the order fulfillment workflow for fast moving warehouse operators.

System features include the ability to map multiple warehouse locations independently, setting up live product inventories sending live stock feeds to the website. Users can enter manually or import customer orders and purchase orders to track fulfillment, using mobile scanning capabilities to scan dispatches, receipts, picks, returns and any stock movements. Cloud printing then allows customized labels and documents to be produced, with business intelligence provisions offering integrated reporting, while a wealth of popular third-party integration options broaden system scope.


Key benefits of Peoplevox WMS

  • Peoplevox WMS is a warehouse management system designed specifically for deployment within eCommerce operations, promising an edge on traditional software by focusing on boosting efficiency throughout the "middle bit" of online order fulfillment.
  • Configurable process flows offer flexibility, with the system handling multiple warehouses with location mapping, while setting up product information, importing customer / purchase orders, scanning picked items and printing labels.
  • Business intelligence features include configurable reporting for detailing latest warehouse performance metrics, running customized dashboards and exporting the data outside of Peoplevox to perform deeper analysis in external applications.
  • Peoplevox has been created to to connect seamlessly alongside existing business systems including Shopify, Magento, Channel Advisor, NetSuite, Microsoft Dynamics, Xero, Metapack, VoloCommerce, Sage and many more.
  • The companion Peoplevox apps for Android provide native smartphone access and a paperless approach to assisting warehouse staff, eliminating manual tasks, receiving deliveries, picking items, recording returns, unpacking and more.

  • Images

    Peoplevox WMS Software - The Unpack Delivery mobile app for the Android platform keeps track of items received, accepting a receipt note number or generating one, while configurable enough to recognize defined barcode formats
    Peoplevox WMS Software - The Pick Items app for Android records items picked, locations picked from and by sales order, while sharing picking details via email
    Peoplevox WMS Software - The Receive Delivery app for Android has specific features for recording what comes into the warehouse facility, promising minimal setup
    Peoplevox WMS Software - The Record Returns app for Android devices records items that customers return from their orders and logs, while capturing photographic proof
    View 4 more
    Peoplevox WMS Software - The Unpack Delivery mobile app for the Android platform keeps track of items received, accepting a receipt note number or generating one, while configurable enough to recognize defined barcode formats
    Peoplevox WMS Software - The Pick Items app for Android records items picked, locations picked from and by sales order, while sharing picking details via email
    Peoplevox WMS Software - The Receive Delivery app for Android has specific features for recording what comes into the warehouse facility, promising minimal setup
    Peoplevox WMS Software - The Record Returns app for Android devices records items that customers return from their orders and logs, while capturing photographic proof

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    Reviews

    Overall rating

    4.7 /5
    (37)
    Value for Money
    4.4/5
    Features
    4.6/5
    Ease of Use
    4.5/5
    Customer Support
    4.3/5

    Already have Peoplevox WMS?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 37
    Alex
    Alex
    Overall rating
    • Industry: Retail
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    THE WMS you need!

    Reviewed on 2024/04/08

    10/10 - the staff at PVX have been fantastic and I cannot commend them enough. The implementation...

    10/10 - the staff at PVX have been fantastic and I cannot commend them enough. The implementation at first is quite daunting, but once it's setup, it's top-notch!

    Pros

    Overall the function is easy to use and is simple for day to day use. Doesn't need all the bells and whistles as it's effective at what it does.

    Cons

    Disparity in stock between stores due to syncing etc.

    Lydia
    Overall rating
    • Industry: Cosmetics
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    PVX WMS fan

    Reviewed on 2024/12/10

    My experience was a positive one. It was easy to learn and had lots of short cuts available to use....

    My experience was a positive one. It was easy to learn and had lots of short cuts available to use. Processing speeds were always very good and inventory control was as accurate as possible.

    Pros

    The system is easy to use especially on the handheld devices. It allows for very good multitasking.

    Cons

    I really can't think of any specific cons. The only unfortunate thing is upper management made a switch to a different system but we hope to be back to PVX soon.

    Eddie
    Overall rating
    • Industry: Internet
    • Company size: 11–50 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    I cannot recommend PVX

    Reviewed on 2021/06/18

    In one sentence - This has been the worst experience we have had in our business dealings with any...

    In one sentence - This has been the worst experience we have had in our business dealings with any vendor period. We cancelled our contract with Peoplevox after spending $20,000AUD in implementation, 9 months of staff training, and prior to even going live. Peoplevox at this point, was incredibly distasteful to deal with, as, at the time of write, we are still receiving monthly invoice, with no reply from every one of their staff ( 7 months on). My strong advice to eCommerce retailers is to look elsewhere for a WMS solution if you want tight functionality to integrate with Magento or Shopify.

    Pros

    On paper, the PVX system offers the same functionality as every other WMS system in the marketplace, so nothing really stands out in this regard.

    Cons

    - During the dispatch process, it is not possible to split a single shipment into multiple articles. Your need to create a completely new shipment, which unnecessarily increases shipping cost. For us, that meant an additional $250,000AUD per annum in freight expense.
    - PVX has basically nil RMA and warranty handling functionality – It requires you to circumvent the WMS system and transfer stock into a black hole to process simple returns.
    - Incredibly poor for omnichannel retailers that require POS functionality. To sell an item from a bricks and mortar location required significant number of steps, and processing. If you have multiple locations, this is where it gets very frustrating.
    - The UI and UX are very dated, 9 months into training and our staff were still frustrated with the UI.

    The initial Zoom meeting sound promises, we made our tech stack known, and we basically were met with “No problem” to all the issues above. The devil however ended up being in the detail. Onboard and sales staff were friendly, very attentive in the early days. When however, we raised the problems, although they tried to remedy some issues, most of the solution presented was “workarounds” or required our team to circumvent the system, which undermines the existence of a WMS.

    Shawn
    Overall rating
    • Industry: Retail
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Administrator feedback

    Reviewed on 2024/01/10

    The overall system is great, excellent for inventory management which is a necessity for us with...

    The overall system is great, excellent for inventory management which is a necessity for us with complex stock on hand.
    Reporting made easy.
    PVX has helped us save thousands in labor expenditures in recent years.
    Dashboards are excellent to use.

    Pros

    The reporting is excellent, it covers many areas and excellent filters can be applied.
    Seamless picking/packing process, very cost efficient.

    Cons

    Cost of additional licenses seems overpriced.
    Failed actions should have more options instead of just "Handle", how about "handle and remove" if product is missing etc.
    Barcode templates that don't cover all common sizes, would save the hassle of custom making them.
    Not having explanations to a failed print, merely just getting a blank label which then causes an investigation, which can be quite common.

    jeff
    Overall rating
    • Industry: Warehousing
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    PVX is very good to e-com business.very easy to use and clear.

    Reviewed on 2023/10/29

    i will say PVX is very helpful,compare to the other WMS,i will suggest PVX to others user

    i will say PVX is very helpful,compare to the other WMS,i will suggest PVX to others user

    Pros

    i used the location and item functions every day to check the inventory level.

    Cons

    its better to link the carrier updated to PVX

    Alternatives Considered

    3PL Warehouse Manager

    Reasons for Switching to Peoplevox WMS

    PVX is the best WMS that i tried.
    Showing 5 reviews of 37 Read all reviews

    Peoplevox WMS FAQs

    Below are some frequently asked questions for Peoplevox WMS.

    Peoplevox WMS offers the following pricing plans:

    • Starting from: US$1,000.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Contact Peoplevox to request a consultation, demo and full pricing information.

    Peoplevox WMS has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Peoplevox WMS supports the following languages:

    English

    Peoplevox WMS supports the following devices:

    Android (Mobile)

    Peoplevox WMS integrates with the following applications:

    Adobe Commerce, BigCommerce, Cegid Retail, Easyship, Glew, Lightspeed Retail, Linnworks, NetSuite, Parcelhub, PrestaShop, QuickBooks Online, Rithum, Sage 50cloud Accounting, Salesforce Sales Cloud, ShipHawk, Shippo, Shopify, Shopify Plus, Starshipit, WooCommerce, Xero

    Peoplevox WMS offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Peoplevox WMS.