Name: Fleet Complete
Rating: 3.8 (284 reviews)

About Fleet Complete

Fleet Complete is a mobile and web-based fleet management software that streamlines operations, enhances safety, and ensures compliance. It offers real-time fleet tracking, allowing businesses to monitor vehicle location, speed, and activity, which aids in improving routing and reducing fuel consumption. Asset tracking is also available, helping prevent theft and ensure proper equipment use.

The tool's AI dash camera provides driver monitoring and coaching, addressing risky behaviors to boost safety. Additionally, it includes ELD and HOS management tools for regulatory compliance. Integration capabilities allow connectivity with OEM telematics and partner systems, consolidating data for better decision-making.

Key benefits of Fleet Complete

Workers can update activity statuses and accept or reject tasks in real time, with automatic alerts for rejected tasks allowing users to transfer them to another worker so that no task is lost.

Real-time asset location tracking enables users to react to unauthorized activity, and sensor-activated alerts can notify users to events which could compromise the condition of stored or moved contents, such as temperature spikes.

The travel time and working hours tracker, and automated timesheets, give users insight into workload distribution and employee performance, and removes the need for manual logging of labor time, driving time, and mileage.

Through the automatic administration of resources, actual project costs can be compared with estimates throughout the project, and users can manage expectations for budgets and delivery times.

Multi-log route creation can be automated, with specific driver qualification and dispatch zone conditions defined by users to automatically assign drivers to available jobs.

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Fleet Complete Software - Fleet Complete multiple assets in the same location are visualized as clusters

Fleet Complete Software - Fleet Complete users can search for individual assets, or view all assets in a list

Fleet Complete Software - Fleet Complete tracking

Fleet Complete Software - Fleet Complete dashboard shows summary of miles traveled and aggressive driving behavior.

Fleet Complete Software - Fleet Complete driver scorecard provides risk assessment for the driver based on driving behavior during a specified time range.

Fleet Complete Software - Fleet Complete users can set up geofences to define the authorized location for an asset

Fleet Complete Software - Fleet Complete fleet and driver locations can be visualized on maps

Fleet Complete Software - Fleet Complete trip details - Trips can be logged as Private and Business to assist in more accurate billing and employee time cards. Trip Replay displays vehicle's position, speed, readings from sensors and odometer reading.

Fleet Complete Software - Fleet Complete activities module allows dispatchers to create and assign tasks to drivers and technicians in the field. Field workers receive the task on their mobile device and are able to accept, reject and complete the job.

Fleet Complete Software - Fleet Complete maintenance module allows fleet managers to schedule reminders for service based on the asset's engine hours or mileage.

Fleet Complete Software - Fleet Complete Vision solution captures dashcam footage of aggressive driving behavior and sounds an in-cab alert to advise the driver. Video footage is displayed on the Trip Replay screen for fleet manager review to improve driver training and coaching.

Fleet Complete Software - Fleet Complete breadcrumb Trail displays all GPS positions, speed and status over a period of 24 hours. Historical data is stored for up to 12 months, allowing fleet managers to review activity from months before.

Fleet Complete Software - Activities module allows dispatchers to create and assign tasks to drivers and technicians in the field. Field workers receive the task on their mobile device and are able to accept, reject and complete the job, updating the HQ of the job's status.

Fleet Complete Software - BigRoad ELD solution helps simplify roadside inspections providing the Inspector all the necessary information, while keeping the driver's personal data safe and secure.

Fleet Complete Software - The Inspect app helps simplify vehicle inspections and defect management. All defects are logged in the system and are sent to the Mechanic's Portal helping fleet managers gain visibility into the maintenance schedule.

Fleet Complete Software - Users can track worker availability status in real-time for dispatch

Fleet Complete Software - Drivers and assets can be tracked on the same map

Not sure about Fleet Complete? Compare with a popular alternative

Fleet Complete

3.8 (284)

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Starting Price

No pricing found

US$25.00

month

Pricing Options

Free version

Free trial

Free version

Free trial

Features

54

32

Integrations

12

17

Ease of Use

3.9 (284)

4.3 (105)

Value for Money

3.2 (284)

4.3 (105)

Customer Service

3.9 (284)

4.4 (105)

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Reviews

Overall rating

3.8 /5

(284)

Value for Money

3.2/5

Features

3.5/5

Ease of Use

3.9/5

Customer Support

3.9/5

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Showing 5 reviews of 284 Read all reviews

Showing 5 reviews of 284

Cal

Overall rating

Industry: Nonprofit Organization Management
Company size: 51–200 Employees
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Positive Review

Reviewed on 2019/11/05

The initial meeting with the account managers here at my office was great, the software was equally...

The initial meeting with the account managers here at my office was great, the software was equally amazing.

Pros

What I liked most was the ease of use. The dashboard was very user friendly.

Cons

For the use I needed, I honestly had no cons working with this program.

Response from Fleet Complete

Hi Cal! Your 10/10 rating means a lot to us here at Fleet Complete. We're thrilled to know you have enjoyed using our system, as well as your meetings with our team. We're happy to have you on board and hope you continue to use and enjoy our program. Thank you!

Verified Reviewer

Overall rating

Industry: Transportation/Trucking/Railroad
Company size: 5,001–10,000 Employees
Used for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Accurate Fleet Visibility

Reviewed on 2018/12/10

The software has really helped us monitor fleet on the ground and control all activities with ease...

The software has really helped us monitor fleet on the ground and control all activities with ease using mobile devices . Field staff management, job allocation to idle drivers has been made easy.

Pros

One is able to see the location of vehicles, the progress, see all vehicles and their routes and monitor their movement in real time.

Cons

The mobile application keeps failing hence tracking becomes difficult.

Response from Fleet Complete

Thank you very much for your review! Please reach out to us with regards to the application problems you're having, and we'll do our best to fix it for you.

robert

Overall rating

Industry: Construction
Company size: 11–50 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 0.0 /10

Horrible Customer service

Reviewed on 2024/03/06

Its been horrible-I wouldn't tell my worst enemy to do business with them.

Pros

GPS info was accurate and timely .That's about it otherwise they are horrible

Cons

been trying to cancel for 6 months and they will not cancel. They say you have to talk to a retention team specialist before you can cancel but they never answer emails or phone calls.

Response from Fleet Complete

We appreciate hearing from all of our customers and use every comment as an opportunity for improvement. We remain committed to delivering a better experience for everyone. For immediate support, please visit our website to get in touch.

David

Overall rating

Industry: Transportation/Trucking/Railroad
Company size: 201–500 Employees
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Awesome product and service!!!

Reviewed on 2019/02/15

It is awesome. I'd write home about it!

Pros

Ease of use and functionality. It works extremly well

Cons

reporting times were very long and annoying

Response from Fleet Complete

Hi David! Thank you for the kind review. We're grateful to have your seal of approval - It really means a lot to us here at Fleet Complete! We look forward to continuing to provide you with excellent products and services in the future.

Angela

Overall rating

Industry: Telecommunications
Company size: 11–50 Employees
Used Daily for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Survey

Reviewed on 2019/03/01

Great

Pros

Great Trackability and Scaling, Ease of use

Cons

I currently do not have any issue's with the software

Response from Fleet Complete

We're thrilled to hear everything is working smoothly for you, Angela! Thanks for taking the time to leave us this review. We hope you continue to use and enjoy your Fleet Complete solution in the future.

Showing 5 reviews of 284 Read all reviews

Fleet Complete FAQs

Below are some frequently asked questions for Fleet Complete.

Q. What type of pricing plans does Fleet Complete offer?

Fleet Complete offers the following pricing plans:

Free Trial: Not Available

Contact Fleet Complete for full pricing information.

Q. Who are the typical users of Fleet Complete?

Fleet Complete has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Q. What languages does Fleet Complete support?

Fleet Complete supports the following languages:

Dutch, English, French, Spanish

Q. Does Fleet Complete support mobile devices?

Fleet Complete supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Q. What other apps does Fleet Complete integrate with?

Fleet Complete integrates with the following applications:

ArcGIS, Axon Trucking Software, Coast, Fleetio, Jonas Construction Software, MIR-RT, Milsoft, PatchMap, ProMiles Fuel Management, Route4Me, Transporeon, project44 Movement