Point of Rental Software

Cloud-based rental store/inventory management software

About Point of Rental Software

Rental Essentials from Point of Rental is a scalable, cloud-based rental inventory management software for fixed and mobile rental businesses of all types and sizes. With tools such as inventory tracking, barcode scanning, POS, credit card processing, invoicing, delivery and return tracking, maintenance reminders, ROI reporting and more, Rental Essentials aims to provide an all-in-one rental management portal.

In order to enhance the customer experience, Rental Essentials provides the tools to create a fully customized and branded online self-service storefront. Vendors can upload products to the online store with photographs and details, and when a customer makes a reservation, data is automatically synchronized to the Rental Essentials calendar and the inventory levels are automatically updated. From the Rental Essentials vendor dashboard, users can track rental and inventory using the calendar tool, and gain an overview of recent transactions, new reservations, as well as outgoing and incoming rentals.

For added organization, Rental Essentials provides a color-coded calendar tool which displays the rental periods for each piece of equipment in the catalog, meaning vendors have a clear view of availability and can avoid overbooking. Once a booking is made by a client from the online store, vendors can accept the reservation and send a confirmation via email with just the click of a button. Rental Essentials also acts as a point of sale system by processing payments and credit card transactions, and sending invoices once bookings are confirmed.

Key benefits of Point of Rental Software

  • Use Rental Essentials’ workbench tools to manage rentals, access quotes, and see details of bookings including payment total, special requests, start and due date, invoices, and any outstanding payments from previous rentals.

  • Reconcile the cash drawer, process credit card payments, view tax rates, and manage accounting from the admin menu. From there, users can also configure both the back-end system and the customer storefront with customized settings.

  • Use Rental Essentials' barcode scanning tool to check items in and out of the warehouse for rentals. Barcodes can also be scanned from a mobile device using the mobile app and phone camera.

  • Track deliveries and pick-ups using the iOS and android apps. Customers can fill in and electronically sign confirmation forms upon delivery as proof of receipt. The mobile apps can also be used to send out contracts remotely, and add or remove items.

  • Generate powerful and actionable reports from a range of options from the reporting library including future revenue, best sellers, ROI, and maintenance.

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, Germany, United States, South Africa

    Supported Languages

    English, German, Spanish

    Images

    Essentials' customizable, self-service customer storefront showcases your rental inventory.
    Avoid overbookings and view availability with the calendar tool.
    Elite's Dashboards show every employee the data that's important to them, quickly and easily.
    Syrinx's Driver Scheduler helps manage your deliveries and collections (much like Dispatch Center for Expert or Elite).
    Expert's Day at a Glance feature shows your team what's on tap for the day.
    View 6 more
    Point of Rental Software video Point of Rental Software video Point of Rental Software video Point of Rental Software screenshot: Essentials' customizable, self-service customer storefront showcases your rental inventory. Point of Rental Software screenshot: Avoid overbookings and view availability with the calendar tool. Point of Rental Software screenshot: Elite's Dashboards show every employee the data that's important to them, quickly and easily. Point of Rental Software screenshot: Syrinx's Driver Scheduler helps manage your deliveries and collections (much like Dispatch Center for Expert or Elite). Point of Rental Software screenshot: Expert's Day at a Glance feature shows your team what's on tap for the day.

    Features

    Total features of Point of Rental Software: 80

    • API
    • Accounting
    • Accounting Integration
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Analytics/ROI Tracking
    • Asset Management
    • Asset Tracking
    • Auto / Boat Rental
    • Availability Indicator
    • Availability Management
    • Barcode / Ticket Scanning
    • Barcode Recognition
    • Barcoding/RFID
    • Billing & Invoicing
    • Billing Rate Management
    • Booking Management
    • CRM
    • Calendar Management
    • Chat/Messaging
    • Client Portal
    • Contract/License Management
    • Credit Card Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Management
    • Customizable Branding
    • Customizable Reports
    • Customization
    • Data Import/Export
    • Delivery Tracking
    • Discount Management
    • Dispatch Management
    • Document Management
    • Document Storage
    • Electronic Payments
    • Electronic Signature
    • Email Templates
    • Equipment Maintenance
    • Equipment Rental Software
    • Equipment Tracking
    • Event Calendar
    • Expense Tracking
    • Inspection Management
    • Inventory Management
    • Inventory Tracking
    • Invoice Management
    • Invoice Processing
    • Labor Cost Reporting
    • Late Fee Calculation
    • Maintenance Management
    • Maintenance Scheduling
    • Medical Equipment Rental
    • Multi-Location
    • Online Booking
    • Order Management
    • Purchase Order Management
    • QuickBooks Integration
    • Quotes/Estimates
    • Rate Management
    • Real Time Notifications
    • Recurring Rentals
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Reservations Management
    • Retail Inventory Management
    • Scheduling
    • Search/Filter
    • Self Service Portal
    • Short / Long Term Rental
    • Social Media Integration
    • Task Scheduling
    • Third Party Integrations
    • Transaction History
    • Utilization Reporting
    • Work Order Management

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    Reviews

    Overall rating

    4,5 /5
    (76)
    Value for Money
    4,3/5
    Features
    4,4/5
    Ease of Use
    4,4/5
    Customer Support
    4,5/5

    Already have Point of Rental Software?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 76
    Nazli R.
    Overall rating
    • Industry: Events Services
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    My Point of Rental Software story

    Reviewed on 2018/11/05

    I’ve been using Point of Rental Software since 2013 and I have absolutely using the software. The...

    I’ve been using Point of Rental Software since 2013 and I have absolutely using the software. The support staff is always there to help if you need them. I also really like the her help feature that allows you to read up on how to use the software.

    Pros

    Windows based
    Support team
    Ease of use
    Integrated website

    Cons

    Still working out the French translation

    Response from Point of Rental Software

    Thanks, Nazli! We're glad you're enjoying the software and our support staff. As you might have heard, we're making a push to get more French-friendly, having added a few French-speaking support team members and a French Canadian salesperson! We look forward to when we're able to be as magnifique in French as we are in English. =)

    Daryl S.
    Overall rating
    • Industry: Events Services
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great software, even better support

    Reviewed on 2019/11/12

    Overall, we enjoy using POR. We have moved to POR six years ago and we wouldn't go anywhere else if...

    Overall, we enjoy using POR. We have moved to POR six years ago and we wouldn't go anywhere else if we had to make the decision again.

    Pros

    This is the gold standard of rental software.
    Their support is legendary.
    They have many years of experience in the industry.
    Most of their staff come from the rental industry
    Their software is very feature rich (more than anything else I've ever seen.
    They have a wonderful system to manage availability of rental items
    They are very responsive to requested features from their users.
    New features are being added to allow customers pay and ask for quotes online.
    Data can be pulled into other software for analysis and reporting.

    Cons

    Their support quality has suffered as they have grown very quickly in the past few years.
    It is legacy software which makes it a bit less user friendly and difficult to learn.
    It is required to be run on a Remote Desktop server. So, the full functionality is not available easily on mobile devices.

    Response from Point of Rental Software

    Thanks, Daryl!

    We're glad to have you as a part of the Point of Rental family and we think you'll be excited about the direction we're taking the software in the future as we increase accessibility and focus on ease of use. We're also excited to see our new Pointers become the trusted experts that you love to talk to in the future because they're so knowledgeable. =)

    Alina B.
    Overall rating
    • Industry: Construction
    • Company size: 11-50 Employees
    • Used Other for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    It did not work for us

    Reviewed on 2020/12/29

    It was really not great. we work with many companies. There is a bit of give and take in each...

    It was really not great. we work with many companies. There is a bit of give and take in each business relationship. With Point of Rental there were many promises and no quality follow-up. The process took many times longer, in the end, the software was not workable for us, the money was taken and not refunded. Their contract in fine lines guarantees that so please read carefully all fine print.

    Pros

    Point of Rental Software was presented to us as a Caddilac of rental software. It has many features and it seemed as it was capable of meeting and exceeding our needs.

    Cons

    The promises made during the steps leading to signing the contract and then implementing the software for us were not. The communications with us were sparse and low quality, not prepared. The structure of the whole process was to get to scheduling the training at which point it was obvious that the software does NOT work for us but several thousands of dollars were paid but not refunded.

    Response from Point of Rental Software

    Hey Alina, I'm sorry to hear you felt that way! I was just notified of this review today, and anything I say will be utterly inadequate as a response by this point. I've been told you've already had conversations with members of our sales team, but I'm reaching out to you via email to try to figure out where everything seemed to go wrong from your perspective - we're updating our implementation processes and I want to ensure that we don't run into the same situation with anyone else. -Brian

    Beverly S.
    Overall rating
    • Industry: Retail
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best Decision Ever Made

    Reviewed on 2019/03/25

    When we started with POR, I was posting all of our invoices to a general journal by hand! There...

    When we started with POR, I was posting all of our invoices to a general journal by hand! There was not enough hours in the day! POR gave me back a quality to my life. As a business, we have grown to two stores in 2009. POR helped us with that expansion. Thank God! Now both stores run smoothly through this system. When there is a problem, I pay for the yearly support and they are just a phone call away. I can usually get someone to remote in and walk me through a mistake or make me understand why the computer's accounting system did what it did. I have neither a degree in accounting or computer science but there are times when this program makes me feel like I'm a genius! It really is well thought out. The original owners always tested the new stuff in their rental store. The current owner grew up in a rental store. It is a program for the rental industry by people who new the rental industry, inside and out.

    Pros

    User friendly, very helpful support staff, constantly innovating to keep up with the times. Our business has grown volumes since we first purchased POR software in 2005. I cannot imagine what a nightmare my bookwork would be without this program! I l agonized with my husband in 2005 over what software to go with as it is an invstment, not one that you would throw away every two years and jump to a different software. We are so happy we chose POR!!! Great program, great people, will stay with this company forever!!!

    Cons

    I don't really have any complaints about the software. If I could change one thing it would be that some of the support staff from all of these years we have been with POR would not get older and retire!! We miss [SENSITIVE CONTENT HIDDEN] and all of the oldies but goodies! [SENSITIVE CONTENT HIDDEN] don't ever leave! You are the anchor in every storm! You are what every member on your support team should aspire to be!!

    Response from Point of Rental Software

    Hi Beverly! Thank you for all your kind words and we're sorry we didn't get to see this review until today! We're glad you're a part of the Point of Rental family and we're definitely working to keep Earl around as long as he continues to enjoy being here. =)

    Verified Reviewer
    Overall rating
    • Industry: Machinery
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Equipment Rental Store Owner

    Reviewed on 2019/03/20

    Point of Rental is the central hub for our business, and is where we do nearly 100% of our...

    Point of Rental is the central hub for our business, and is where we do nearly 100% of our day-to-day tasks. There is no better dedicated product on the market for a rental business, but be aware that not all of the additional features are worth the price of admission.

    Pros

    Point of Rental is basically handling every facet of a rental business, from time clock to inventory to depreciation to reservations and missed rental tracking.

    Cons

    The software has clearly been added to and modified over time, and the UI is uneven and inconsistent in many places. Many of the modules have only very basic functionality or are overly complicated to use.

    Response from Point of Rental Software

    We're glad you're continuing to enjoy the software - we feel that one of the advantages to having so many additional features is that it allows you to only add the features that will be worth it for your business (with thousands of businesses using the software, there are going to be a lot of differing requirements).

    That said, if you have recommendations for improvements in any modules, you can either submit them via uInnovate (link found in your software) or contact us directly at [email protected] and we'll see what we can do!

    Thanks for being a part of the Point of Rental family and for providing solid feedback!

    Showing 5 reviews of 76 Read all reviews

    Point of Rental Software FAQs

    Below are some frequently asked questions for Point of Rental Software.

    Point of Rental Software offers the following pricing plans:

    • Starting from:
    • Pricing model: Free, Subscription
    • Free Trial: Available

    From cloud-based, easy rental inventory & maintenance tracking to full-suite ERP systems, mobile apps, and different modules, you only pay for what you need with Point of Rental software. Please contact our support team to figure out what solution (and pricing) would best fit your company.

    We do not have any information about Point of Rental Software features

    Point of Rental Software has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Point of Rental Software supports the following languages:

    English, German, Spanish

    Point of Rental Software supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Point of Rental Software integrates with the following applications:

    Google Calendar, QuickBooks, QuickBooks Online Advanced, Quickbooks Online, Sage Intacct, Salesforce Sales Cloud, Stripe, Xero, Zapier

    Point of Rental Software offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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