Rental Essentials

Cloud-based rental store/inventory management software

4,5 /5 (75 reviews) Write a Review!

Rental Essentials Overview

What is Rental Essentials?

Rental Essentials from Point of Rental is a scalable, cloud-based rental inventory management software for fixed and mobile rental businesses of all types and sizes. With tools such as inventory tracking, barcode scanning, POS, credit card processing, invoicing, delivery and return tracking, maintenance reminders, ROI reporting and more, Rental Essentials aims to provide an all-in-one rental management portal.

In order to enhance the customer experience, Rental Essentials provides the tools to create a fully customized and branded online self-service storefront. Vendors can upload products to the online store with photographs and details, and when a customer makes a reservation, data is automatically synchronized to the Rental Essentials calendar and the inventory levels are automatically updated. From the Rental Essentials vendor dashboard, users can track rental and inventory using the calendar tool, and gain an overview of recent transactions, new reservations, as well as outgoing and incoming rentals.

For added organization, Rental Essentials provides a color-coded calendar tool which displays the rental periods for each piece of equipment in the catalog, meaning vendors have a clear view of availability and can avoid overbooking. Once a booking is made by a client from the online store, vendors can accept the reservation and send a confirmation via email with just the click of a button. Rental Essentials also acts as a point of sale system by processing payments and credit card transactions, and sending invoices once bookings are confirmed.

Rental Essentials Overview

Pricing

Starting from
US$125,00/month

Pricing options

Free Trial
Subscription
Value for money

From cloud-based, easy rental inventory & maintenance tracking to full-suite ERP systems, mobile apps, and different modules, you only pay for what you need with Point of Rental software. Please contact our support team to figure out what solution (and pricing) would best fit your company.


Rental Essentials Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Germany, Brazil, Mexico
Supported Languages
English

Media

View recent transactions, new reservations, outgoing, and incoming rentals from the dashboard
The customizable, self-service customer storefront showcases inventory for rental
Avoid overbooking and view availability with the calendar tool
Enter bookings to access customer and rental details
Carry out transactions by adding booking and payment details
Add inventory to the database and include a name, photo, category, tags, and more
Track delivery and pick-up from any device
Customers can review and confirm deliveries via mobile device
Rental Essentials video Rental Essentials screenshot: View recent transactions, new reservations, outgoing, and incoming rentals from the dashboard Rental Essentials screenshot: The customizable, self-service customer storefront showcases inventory for rental Rental Essentials screenshot: Avoid overbooking and view availability with the calendar tool Rental Essentials screenshot: Enter bookings to access customer and rental details Rental Essentials screenshot: Carry out transactions by adding booking and payment details Rental Essentials screenshot: Add inventory to the database and include a name, photo, category, tags, and more Rental Essentials screenshot: Track delivery and pick-up from any device Rental Essentials screenshot: Customers can review and confirm deliveries via mobile device

Rental Essentials Reviews

Rental Essentials Reviews

Overall rating
4,5
/
5
Excellent
52

Very good
17

Average
2

Poor
1

Terrible
3

Value for Money
4,3
Features
4,4
Ease of Use
4,5
Customer Support
4,5
92% recommended this app
Nazli R.

My Point of Rental Software story

I’ve been using Point of Rental Software since 2013 and I have absolutely using the software. The support staff is always there to help if you need them. I also really like the her help feature that allows you to read up on how to use the software.


Daryl S.

Great software, even better support

Overall, we enjoy using POR. We have moved to POR six years ago and we wouldn't go anywhere else if we had to make the decision again.


David N.

This software is massively over priced and is not cut out for fence rentals.

There were no benefits whatsoever


Beverly S.

Best Decision Ever Made

When we started with POR, I was posting all of our invoices to a general journal by hand! There was not enough hours in the day! POR gave me back a quality to my life. As a business, we have grown to two stores in 2009. POR helped us with that expansion. Thank God! Now both stores run smoothly through this system. When there is a problem, I pay for the yearly support and they are just a phone call away. I can usually get someone to remote in and walk me through a mistake or make me understand why the computer's accounting system did what it did. I have neither a degree in accounting or computer science but there are times when this program makes me feel like I'm a genius! It really is well thought out. The original owners always tested the new stuff in their rental store. The current owner grew up in a rental store. It is a program for the rental industry by people who new the rental industry, inside and out.


Verified Reviewer

Equipment Rental Store Owner

Point of Rental is the central hub for our business, and is where we do nearly 100% of our day-to-day tasks. There is no better dedicated product on the market for a rental business, but be aware that not all of the additional features are worth the price of admission.


Nazli R.
Industry: Events Services
Company size: 51-200 Employees

My Point of Rental Software story

Used Daily for 2+ years
Reviewed on 2018/11/05
Review Source: Capterra

I’ve been using Point of Rental Software since 2013 and I have absolutely using the software. The support staff is always there to help if you need them. I also really like the her help feature that allows you to read up on how to use the software.

Pros

Windows based
Support team
Ease of use
Integrated website

Cons

Still working out the French translation

Response from Point of Rental Software

Thanks, Nazli! We're glad you're enjoying the software and our support staff. As you might have heard, we're making a push to get more French-friendly, having added a few French-speaking support team members and a French Canadian salesperson! We look forward to when we're able to be as magnifique in French as we are in English. =)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Daryl S.
Industry: Events Services
Company size: 11-50 Employees

Great software, even better support

Used Daily for 2+ years
Reviewed on 2019/11/12
Review Source: Capterra

Overall, we enjoy using POR. We have moved to POR six years ago and we wouldn't go anywhere else if we had to make the decision again.

Pros

This is the gold standard of rental software.
Their support is legendary.
They have many years of experience in the industry.
Most of their staff come from the rental industry
Their software is very feature rich (more than anything else I've ever seen.
They have a wonderful system to manage availability of rental items
They are very responsive to requested features from their users.
New features are being added to allow customers pay and ask for quotes online.
Data can be pulled into other software for analysis and reporting.

Cons

Their support quality has suffered as they have grown very quickly in the past few years.
It is legacy software which makes it a bit less user friendly and difficult to learn.
It is required to be run on a Remote Desktop server. So, the full functionality is not available easily on mobile devices.

Response from Point of Rental Software

Thanks, Daryl!

We're glad to have you as a part of the Point of Rental family and we think you'll be excited about the direction we're taking the software in the future as we increase accessibility and focus on ease of use. We're also excited to see our new Pointers become the trusted experts that you love to talk to in the future because they're so knowledgeable. =)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

David N.
Industry: Construction
Company size: 11-50 Employees

This software is massively over priced and is not cut out for fence rentals.

Used Daily for 6-12 months
Reviewed on 2018/05/18
Review Source: Capterra

There were no benefits whatsoever

Pros

The only positive of this system was the dispatch integration. This was a good system that functioned well with routing our trucks for their daily installations.

Cons

Way overpriced. If you are having reservations about the cost of this listen to your gut. System looks archaic. The architecture looks like software from the 1990's. The estimating process is slow and cumbersome. You are forced to enter a complete order by using a series of tabs instead of simply entering everything on one screen as in modern software. There are many quirks that slow you down as well as password and user ID issues, printing issues, etc. POR allows you to access the software in test mode before you purchase which we did. The problem is when you access in test mode you have no clue what you are looking at and you have no guidance from POR until you cut a check. A VERY LARGE CHECK. The on site training provided was done by a very knowledgeable guy but it was not enough to get us up and running with confidence. The biggest disappointment is that our company feels deceived. We were told that this would integrate with Quickbooks which it barely does. It will only tell quick books a lump sum of sales per day, nothing else. Our quick books really became useless to us. Our company was also told that there were other fence rental companies that used their product and that we'd be able to contact them to hear about their experience with POR. After making several requests for this info it was never provided. We assume that POR was lying about this.

Response from Point of Rental Software

David,

I apologize for taking so long to respond; I just got the email notification for this review from Capterra a little while ago.

We're sorry to hear you feel that way. When Tina posted her review, our support team sent emails to try to explain how to fix the issues she was having; since we didn't get a response and you're citing some of the same issues, perhaps those messages didn't get through?

We're committed to fixing the issues in the relationship between POR and Driven Fence as quickly as possible. One of our managers will be calling you this afternoon to try to help you get the most out of your software, advise on some best practices, and hopefully address your grievances.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Beverly S.
Industry: Retail
Company size: 11-50 Employees

Best Decision Ever Made

Used Daily for 2+ years
Reviewed on 2019/03/25
Review Source: Capterra

When we started with POR, I was posting all of our invoices to a general journal by hand! There was not enough hours in the day! POR gave me back a quality to my life. As a business, we have grown to two stores in 2009. POR helped us with that expansion. Thank God! Now both stores run smoothly through this system. When there is a problem, I pay for the yearly support and they are just a phone call away. I can usually get someone to remote in and walk me through a mistake or make me understand why the computer's accounting system did what it did. I have neither a degree in accounting or computer science but there are times when this program makes me feel like I'm a genius! It really is well thought out. The original owners always tested the new stuff in their rental store. The current owner grew up in a rental store. It is a program for the rental industry by people who new the rental industry, inside and out.

Pros

User friendly, very helpful support staff, constantly innovating to keep up with the times. Our business has grown volumes since we first purchased POR software in 2005. I cannot imagine what a nightmare my bookwork would be without this program! I l agonized with my husband in 2005 over what software to go with as it is an invstment, not one that you would throw away every two years and jump to a different software. We are so happy we chose POR!!! Great program, great people, will stay with this company forever!!!

Cons

I don't really have any complaints about the software. If I could change one thing it would be that some of the support staff from all of these years we have been with POR would not get older and retire!! We miss [SENSITIVE CONTENT HIDDEN] and all of the oldies but goodies! [SENSITIVE CONTENT HIDDEN] don't ever leave! You are the anchor in every storm! You are what every member on your support team should aspire to be!!

Response from Point of Rental Software

Hi Beverly! Thank you for all your kind words and we're sorry we didn't get to see this review until today! We're glad you're a part of the Point of Rental family and we're definitely working to keep Earl around as long as he continues to enjoy being here. =)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Machinery
Company size: 11-50 Employees

Equipment Rental Store Owner

Used Daily for 2+ years
Reviewed on 2019/03/20
Review Source: Capterra

Point of Rental is the central hub for our business, and is where we do nearly 100% of our day-to-day tasks. There is no better dedicated product on the market for a rental business, but be aware that not all of the additional features are worth the price of admission.

Pros

Point of Rental is basically handling every facet of a rental business, from time clock to inventory to depreciation to reservations and missed rental tracking.

Cons

The software has clearly been added to and modified over time, and the UI is uneven and inconsistent in many places. Many of the modules have only very basic functionality or are overly complicated to use.

Response from Point of Rental Software

We're glad you're continuing to enjoy the software - we feel that one of the advantages to having so many additional features is that it allows you to only add the features that will be worth it for your business (with thousands of businesses using the software, there are going to be a lot of differing requirements).

That said, if you have recommendations for improvements in any modules, you can either submit them via uInnovate (link found in your software) or contact us directly at [email protected] and we'll see what we can do!

Thanks for being a part of the Point of Rental family and for providing solid feedback!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
9,4/10
Based on 75 user ratings
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Rental Essentials Pricing

Rental Essentials Pricing

Starting from
US$125,00/month
Free Trial
Subscription
Value for money

From cloud-based, easy rental inventory & maintenance tracking to full-suite ERP systems, mobile apps, and different modules, you only pay for what you need with Point of Rental software. Please contact our support team to figure out what solution (and pricing) would best fit your company.

From cloud-based, easy rental inventory & maintenance tracking to full-suite ERP systems, mobile apps, and different modules, you only pay for what you need with Point of Rental software. Please contact our support team to figure out what solution (and pricing) would best fit your company.

Value for Money
4,3/5
Based on 75 user ratings
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Rental Essentials Features

Rental Essentials Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4,4/5
Based on 75 user ratings
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Categories

Additional information for Rental Essentials

Additional information for Rental Essentials

Key features of Rental Essentials

  • Accounting management
  • Automated expense input
  • Barcode scanning
  • Barcode support
  • Billing rate management
  • Booking management
  • CRM integration
  • Calendar management
  • Chat functionality
  • Client database
  • Client portal
  • Credit card integration
  • Custom landing pages
  • Custom online databases
  • Customer accounts
  • Customer history
  • Customer specific fields
  • Customizable branding
  • Data import/export
  • Delivery tracking
  • Electronic payments
  • Electronic signature capture
  • Equipment maintenance
  • Equipment rental
  • Event calendar
  • Inventory control
  • Inventory forecasting
  • Inventory tracking
  • Invoice management
  • Invoice processing
  • Kit tracking
  • Labor cost reporting
  • Late fee calculation
  • Maintenance management
  • Maintenance scheduling
  • Marketing integration
  • Online booking
  • ROI analytics
  • Real time notifications
  • Recurring rentals
  • Retail inventory management
  • Sales history
  • Scheduling
  • Self service portal
  • Short / long term rental
  • Social media integration
  • Task scheduling

Benefits

  • Use Rental Essentials’ workbench tools to manage rentals, access quotes, and see details of bookings including payment total, special requests, start and due date, invoices, and any outstanding payments from previous rentals.

  • Reconcile the cash drawer, process credit card payments, view tax rates, and manage accounting from the admin menu. From there, users can also configure both the back-end system and the customer storefront with customized settings.

  • Use Rental Essentials' barcode scanning tool to check items in and out of the warehouse for rentals. Barcodes can also be scanned from a mobile device using the mobile app and phone camera.

  • Track deliveries and pick-ups using the iOS and android apps. Customers can fill in and electronically sign confirmation forms upon delivery as proof of receipt. The mobile apps can also be used to send out contracts remotely, and add or remove items.

  • Generate powerful and actionable reports from a range of options from the reporting library including future revenue, best sellers, ROI, and maintenance.

  • Rental Essentials FAQs

    Rental Essentials FAQs

    Below are some frequently asked questions for Rental Essentials.

    Q. What type of pricing plans does Rental Essentials offer?

    Rental Essentials offers the following pricing plans:

    Starting from: US$125,00/month

    Pricing model: Subscription

    Free Trial: Available

    From cloud-based, easy rental inventory & maintenance tracking to full-suite ERP systems, mobile apps, and different modules, you only pay for what you need with Point of Rental software. Please contact our support team to figure out what solution (and pricing) would best fit your company.

    Q. What are the main features of Rental Essentials?

    Rental Essentials offers the following features:

    • Accounting management
    • Automated expense input
    • Barcode scanning
    • Barcode support
    • Billing rate management
    • Booking management
    • CRM integration
    • Calendar management
    • Chat functionality
    • Client database
    • Client portal
    • Credit card integration
    • Custom landing pages
    • Custom online databases
    • Customer accounts
    • Customer history
    • Customer specific fields
    • Customizable branding
    • Data import/export
    • Delivery tracking
    • Electronic payments
    • Electronic signature capture
    • Equipment maintenance
    • Equipment rental
    • Event calendar
    • Inventory control
    • Inventory forecasting
    • Inventory tracking
    • Invoice management
    • Invoice processing
    • Kit tracking
    • Labor cost reporting
    • Late fee calculation
    • Maintenance management
    • Maintenance scheduling
    • Marketing integration
    • Online booking
    • ROI analytics
    • Real time notifications
    • Recurring rentals
    • Retail inventory management
    • Sales history
    • Scheduling
    • Self service portal
    • Short / long term rental
    • Social media integration
    • Task scheduling

    Q. Who are the typical users of Rental Essentials?

    Rental Essentials has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Freelancers, Mid Size Business

    Q. What languages does Rental Essentials support?

    Rental Essentials supports the following languages:

    English

    Q. What type of pricing plans does Rental Essentials offer?

    Rental Essentials has the following pricing plans:

    Subscription

    Q. Does Rental Essentials support mobile devices?

    Rental Essentials supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Rental Essentials integrate with?

    Rental Essentials integrates with the following applications:

    BirdEye, Google Calendar, QuickBooks Online, QuickBooks Online Advanced, Sage Intacct, Salesforce Sales Cloud, Stripe, Xero, Zapier

    Q. What level of support does Rental Essentials offer?

    Rental Essentials offers the following support options:

    Phone Support, Online Support, FAQs, Forum, Knowledge Base, Video Tutorials