The Better Software

Build Excellence.

4,3 /5 (78 reviews) Write a Review!

The Better Software Overview

What is The Better Software?

Better is a franchise management software designed for Zees and Zors. Offering tools to manage clients, sales orders, and job schedules, alongside general day-to-day operations, Better aims to deliver a complete business management solution for multi-location franchise owners. With the ability for cloud-based and mobile usage, Better allows users to access and manage business operations anywhere, anytime using mobile or tablet devices.
From our control center, Better enables our users to manage inventory, invoicing, and marketing activity as well as customize branding and workflow processes. Email integration and customizable templates serve to help our users generate and email marketing campaigns. Incorporating client management with drag-and-drop functionality, Better is engineered to improve and manage user’s client relationships dramatically. The white label solution allows our partners to maintain brand consistency across multiple franchise locations.
Better is built to allow Zors to effortlessly manage business practices and processes across its franchise network, which includes running multiple franchise locations. Our comprehensive analytics and personalized filters tool enables users to filter data conveniently and gain insight into franchise performance. Zors can also track sales, finances, and royalties with dramatically improved reporting capabilities. With customizable permissions, Better ensures Yees only have access to the information they need.

The Better Software Overview

Pricing

Starting from
US$80,00/month

Pricing options

Free Trial
Subscription
Value for money

For pricing information, contact Better directly by email or phone.

Sales Team Phone Line: 1-844-515-1992 Ext 2008
EMAIL: [email protected]


The Better Software Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

Operations dashboard.
Client management profile.
Control centre form customization.
The My Calendar Settings.
Creating a new profile.
Column picker for customized feeds.
The Better Software screenshot: Operations dashboard. The Better Software screenshot: Client management profile. The Better Software screenshot: Control centre form customization. The Better Software screenshot: The My Calendar Settings. The Better Software screenshot: Creating a new profile. The Better Software screenshot: Column picker for customized feeds.

The Better Software Reviews

The Better Software Reviews

Overall rating
4,3
/
5
Excellent
46

Very good
20

Average
8

Poor
1

Terrible
3

Value for Money
4,2
Features
4,1
Ease of Use
4,1
Customer Support
4,8
85% recommended this app
Cesar G.

Decent product but needs improvements


Kristy S.

A small time sacrifice for a large time gain

The staff with Better Software are always very helpful, responsive and creative. They have helped mold the product to better serve our needs as adjustments were needed.


Todd H.

Just my opinion

I have very mixed feelings about Good Shuffle. aspects I love about it and aspects that create a bunch more work for me. But because the price is about half of Caterease my previous software I struggle through. Adjust these few items and it will be a much more user friendly program.


Fernando G.

not the best crm out there for franchises

i have had an ok experience but for the money i wouldnt choose this software there are better at the same price with more bells and whistles.


Keith M.

Great rental software for the money

Great customer service, and many positive updates in the 2+ years we've been part of their program. Definitely a step up in most regards from the desktop-based software we used before. I regularly provided "wish list" items and gripes the first year when the software was pretty new and they implemented many of my suggestions, which as a user makes me feel validated.


Cesar G.
Industry: Consumer Services
Company size: 2-10 Employees

Decent product but needs improvements

Used Daily for 6-12 months
Reviewed on 2019/11/13
Review Source: Capterra

Pros

I like that it has an app based platform that allows our staff to access jobs and client information. Easy to access and easy to use.

Cons

Don’t like the notifications feature and the lack of an auto batch credit card processing feature like other softwares.

Response from The Better Software Company

Hi Cesar!

Thanks for your feedback! We love hearing that you find our system easy to use and access.

Let us know if we can assist in setting up your system notifications. We have some nice updates to our payment processing coming that should provide some additional convenient options for our users.

Thanks again and all the best!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Kristy S.
Industry: Facilities Services
Company size: 2-10 Employees

A small time sacrifice for a large time gain

Used Daily for 6-12 months
Reviewed on 2019/11/18
Review Source: Capterra

The staff with Better Software are always very helpful, responsive and creative. They have helped mold the product to better serve our needs as adjustments were needed.

Pros

This software is very robust and complex. If you have a lot of details that need to be stored about the clients/customers, this is the product you need. Once a thorough understanding of the functionality is achieved and in use, this is product that can work for you.

Cons

The mobile version is not stable and is the part I struggle with the most. I have staff out in the field that need to access to details but often times they are not able to even get the app to properly load.

Response from The Better Software Company

Thanks for taking time out of your busy schedule to write us a review Kristy!

We are glad that you have a great experience with the product and find our staff helpful, responsive and creative.

I am sorry your staff are having some difficulty with our mobile version. Please feel free to chat in the next time, if this difficulty re-occurs so that we can resolve the specific challenge.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Todd H.
Industry: Hospitality
Company size: 2-10 Employees

Just my opinion

Used Daily for 1-5 months
Reviewed on 2019/11/11
Review Source: Capterra

I have very mixed feelings about Good Shuffle. aspects I love about it and aspects that create a bunch more work for me. But because the price is about half of Caterease my previous software I struggle through. Adjust these few items and it will be a much more user friendly program.

Pros

The Software does a great job of Tracking inventory and when it is out plus it is easy to see jobs of the week.

Cons

I have several items I do not like about the Software. Don't ask if you don't want to know!
-Projects Screen - If you have more than 8 jobs in you are currently working on (Not been paid, Future Jobs, Quotes not closed yet), which I hope everyone has more than 8. if you have need to scroll to the right or if you want to know what column you are looking at below the 8th job you have to scroll to the bottom the move to the right and then return to where you were working. Hopefully you remember what job you were on or the phone didn't ring so you can finish what you are working on. The new things they are working on are great but I know a little about programming and the ability to see the slider in an attribute that could likely be changed in less than an hours of work.

-Cash Basis while i realize you are not account software you do interact with it especially in Reporting sales. and Tax Reports. I am not 100% sure as I am not an accountant but the way i was trained by tax people and accountant for a Cash Basis Accounting when there is a Deposit it is NOT SALES and Not Taxable until the project has been delivered. So if someone pre pays for linens I can not take the money as sales until I deliver the Project it is a Liability not Sales. So when there are Deposits for jobs that have Sales Tax (Most of mine do not because it is a Resale Exemption) you enter into unearned income where it sits until you deliver the job. Sometimes it is a Year later .

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Fernando G.
Industry: Consumer Services
Company size: 11-50 Employees

not the best crm out there for franchises

Used Daily for 2+ years
Reviewed on 2020/09/09
Review Source: Capterra

i have had an ok experience but for the money i wouldnt choose this software there are better at the same price with more bells and whistles.

Pros

its very easy to use and i doesn't cost any more to have your staff on the app version which inherently minimizes costs, the site has never been down in 2 plus years of use so very stable. the customer support and integration team is the best.

Cons

they charge for text messages. the reminders for your customers arent the greatest and lead management has room for improvement. cannot make many changes. they are in canada and support is limited to their work hours and time zone.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Keith M.
Industry: Events Services
Company size: 2-10 Employees

Great rental software for the money

Used Daily for 2+ years
Reviewed on 2019/11/13
Review Source: Capterra

Great customer service, and many positive updates in the 2+ years we've been part of their program. Definitely a step up in most regards from the desktop-based software we used before. I regularly provided "wish list" items and gripes the first year when the software was pretty new and they implemented many of my suggestions, which as a user makes me feel validated.

Pros

It's affordable and comes with most of the functionality you would need/expect to run a rental business (ours is a corporate AV company). Contact data as well as order history and billing is all done from one software, plus it's in the cloud, so it's accessible anywhere. The chat support is pretty good, and if you miss them out of office hours you will probably have a response when you get to work the next morning.

Cons

Customization/personalization is limited. For example, there is a pretty rigid order/invoice layout that allows you to move a couple blocks of text around but you can't make wholesale changes to "make it your own." The various reports have become more useful over time and generally cover all the basics (most of the data can be spit out via at least one of the built-in reports), but you can't create and save your own reports. For example, I run an Opportunity Report every month to track sales. It would be nice if I could format that report so it spits out just the 6 columns I want to look at in the order I want to see them, rather than exporting to Excel and reordering it every month.

Response from The Better Software Company

Keith, thank you for your review and feedback, as I am sure you know how important this is to us. We pride ourselves the support we provide and our ever-growing features, we are so glad they are benefiting your business and you're loving our continuous upgrades!

We also encourage you to utilize the "save applied filter" feature within the majority of our reports, this will allow you to save your prefered filters and time next time you need to pull this identical report.

Thanks again for taking the time to write us a review, we know how busy you are growing your business. We are so happy to be a part of your companies journey!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,5/10
Based on 78 user ratings
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The Better Software Pricing

The Better Software Pricing

Starting from
US$80,00/month
Free Trial
Subscription
Value for money

For pricing information, contact Better directly by email or phone.

Sales Team Phone Line: 1-844-515-1992 Ext 2008
EMAIL: [email protected]

For pricing information, contact Better directly by email or phone.

Sales Team Phone Line: 1-844-515-1992 Ext 2008
EMAIL: [email protected]

Value for Money
4,2/5
Based on 78 user ratings
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The Better Software Features

The Better Software Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,1/5
Based on 78 user ratings
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Categories

Additional information for The Better Software

Additional information for The Better Software

Key features of The Better Software

  • Activity dashboard
  • Activity tracking
  • Business analysis
  • Business process control
  • CRM
  • Communication management
  • Customer management
  • Customizable branding
  • Customizable permissions
  • Drag & drop functionality
  • Email marketing
  • Email templates
  • Financial management
  • Franchise hubs
  • Franchise management
  • Goal management
  • Inventory tracking
  • Invoice management
  • Multi-location
  • POS
  • Personalized filters
  • Purchasing management
  • Royalty reporting
  • Sales analytics
  • Sales reporting
  • Sales tracking
  • Secure data storage
  • Workflow management

Benefits

A simple onboarding experience for your franchise network.

Simply designed, quality technology to help Zees operate their location. *mic drop*

Standardized data and scalable processes that maximize both short and long term growth. So, if you want to take over the world - we can help with that.

Exceptional customer service and average one minute response times in chat for you, your Zees, and their Yees.

Less paperwork gathered at the end of the month.

Less time spent working on tech issues and more Yees focused on Zee’s success.

A company whose primary focus is franchising and building quality tools that will ensure your success.

The Better Software FAQs

The Better Software FAQs

Below are some frequently asked questions for The Better Software.

Q. What type of pricing plans does The Better Software offer?

The Better Software offers the following pricing plans:

Starting from: US$80,00/month

Pricing model: Subscription

Free Trial: Not Available

For pricing information, contact Better directly by email or phone. Sales Team Phone Line: 1-844-515-1992 Ext 2008 EMAIL: [email protected]

Q. What are the main features of The Better Software?

The Better Software offers the following features:

  • Activity dashboard
  • Activity tracking
  • Business analysis
  • Business process control
  • CRM
  • Communication management
  • Customer management
  • Customizable branding
  • Customizable permissions
  • Drag & drop functionality
  • Email marketing
  • Email templates
  • Financial management
  • Franchise hubs
  • Franchise management
  • Goal management
  • Inventory tracking
  • Invoice management
  • Multi-location
  • POS
  • Personalized filters
  • Purchasing management
  • Royalty reporting
  • Sales analytics
  • Sales reporting
  • Sales tracking
  • Secure data storage
  • Workflow management

Q. Who are the typical users of The Better Software?

The Better Software has the following typical customers:

Small Business, Mid Size Business

Q. What languages does The Better Software support?

The Better Software supports the following languages:

English

Q. What type of pricing plans does The Better Software offer?

The Better Software has the following pricing plans:

Subscription

Q. Does The Better Software support mobile devices?

The Better Software supports the following devices:

Android, iPhone, iPad

Q. What other apps does The Better Software integrate with?

The Better Software integrates with the following applications:

Authorize.net, Emma, Emma, Google Calendar, Gravity Forms, Intercom, QuickBooks Online, QuickBooks Online Advanced, Stripe, Wordpress

Q. What level of support does The Better Software offer?

The Better Software offers the following support options:

Phone Support, Online Support, Knowledge Base, Video Tutorials, FAQs, Forum