Way We Do

Way We Do

Platform for creating standard operating procedures (SOP)

4.9/5 (7 reviews)

Way We Do Overview

Way We Do is an SOP (standard operating procedures) platform designed to serve franchises, multi-location businesses, distributed teams and any organization where SOPs and compliance are mission critical to the success of their business. The solution helps users create, maintain and actively use an online standard operating procedures manual, making policies and procedures a daily routine.

The solution’s activated checklists feature is key to systematizing workflows, enablng teams to use procedures in their day-to-day workflow, and acting as a guide to follow when completing work tasks such as projects, audits, testing or evaluations. Users can create policies and procedures by purchasing templates from Way We Do’s market place, or create their own policies and procedures using the solution's editing tools.

Organization charts help companies identify the communication lines within the business by basing it upon roles rather than individual people. Users will be able to understand the duties and responsibilities of specific roles, while gaining an understanding of what each team member does. Way We Do manuals are accessible from anywhere, at any time, as they are stored in the cloud. Users can add rich media files including videos and images to procedures, and create ‘screencasts’ to demonstrate applications via computer.

Search functionality enables teams to quickly locate policies, procedures and work instructions which can be restricted to a single or several roles by switching the status from “unrestricted” to “restricted”. Organizations can add an unlimited number of users by sending an invitation to join the company manual, and set their roles as either an administrator, editor or user.

Pricing

Starting from
US$25,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, United States

Supported Languages

English

Way We Do Reviews

Overall rating
4.9/5
100% positive reviews
6
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
Tim D.

WayWeDo exceeded my expectations from the start.

Used Daily for 2+ years
Reviewed on 2017/09/18
Review Source: Capterra

Its reliable, easy to use, keeps track of my team members logins, helps me solve problems by making it easy to write SOP's. It's cloud based and I can get to it quickly from anywhere. it's constantly being improved. I use it to manage maintenance on equipment. It's just a well thought out piece of work!

Pros

It's continually being improved. It tracks my team members logins. It's intuitive to use. I can easily add content. I even use it to manage maintenance on equipment. The more I use it, the better my business runs. It's reliable. It has more features than I have time to implement.

Cons

The SOP's available for sale don't fit my particular operation well enough to make me want to purchase them. Nothing wrong with them, just don't fit my business so well.

Response from Way We Do

Hi Tim,

Thank you for the fantastic review! The whole Way We Do team works hard to continually improve, and it's great to be recognized for that.

It's a shame that the SOPs in the Market Place aren't a good fit for you. We'd love to know more about what you're looking for. Did you know that we offer custom writing services as well? Please let us know if that is something you are interested in.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Maciek F.

Best system for policy and process management!

Used Daily for 1+ year
Reviewed on 2018/02/14
Review Source: Capterra

Pros

Its easy to use, very easy to set up, brilliant in managing policies and processes, monitor who's signed off on them. I can't fault the system. We have shown this system to many clients who have started also using it.

Cons

The only limitation I see is for a small business that has a medium to large team, the monthly per user fee can add up, but honestly, it's worth it! We also look forward to future updates showing access logs relating who updated what process when.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Cassie S.

How did we run things before?!

Used Daily for 1-5 months
Reviewed on 2017/12/14
Review Source: Capterra

Endless benefits. WayWeDo has streamlined our business administration and enabled better governance.

Pros

The simple dashboard and layout and all the available process templates. Everything is so easy to find with the search function as well as the index (or labels) you can tailor to suit your needs. The ability to allocate tasks or assign process responsibility is invaluable.

Cons

I would like to see the Acceptance function available for checklists. This is such a great function to ensure each team member reviews any updates. Our team uses the checklists a lot!

Response from Way We Do

Hi Cassie, Thank you so much for your positive review and feedback. We will speak with our CTO about adding Acceptance to Activated Checklists!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Tracy L.

It was so easy to integrate WWD into our business

Used Daily for 1-5 months
Reviewed on 2018/02/15
Review Source: Capterra

As above

Pros

How easy it is to use and how we can easily train our new staff and update our current staff with policies and procedures.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Lyndsey M.

Love IT

Used Weekly for 1-5 months
Reviewed on 2018/02/14
Review Source: Capterra

Pros

The ease of functionality. Absolutely the best way to incorporate an operations manual in our company. Easy to find, easy to access.

Cons

I have not come across to many areas of the program I do not like. The exception being adding new users, sometimes the tokens are not created upon first try.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
User Recommendation
10/10
Based on 7 reviews
Compare user recommendation rating with alternatives

Way We Do Pricing

Starting from
US$25,00/month
Pricing options
Free Trial
Subscription
Value for money

$25 per month for first user, plus $8/month for each additional user.
Discounted plans available for 10+ users.

Value for Money
5/5
Based on 7 reviews
Compare value for money rating with alternatives

Way We Do Features

  • Monitoring

  • API
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management
Features
5/5
Based on 7 reviews
Compare features rating with alternatives

Additional information for Way We Do

Key features of Way We Do

  • Activated checklists
  • Ad Hoc reports
  • Add rich media including videos and images
  • Collaboration
  • Compliance sign-off
  • Create procedures & policies
  • Encryption
  • Franchise intranet
  • ISO Compliance
  • Multiple user accounts
  • OSHA Compliance
  • Online security
  • Organizational charting
  • Privacy & control
  • Restricted access
  • SOP templates
  • Search functionality
  • Set revision dates
  • Task reminders
  • Web access / restoration

Benefits

  • Way We Do provides a holistic approach to planning, authoring and using policies, procedures and processes within every department in the organization.

  • Add policies, procedures, training materials and work instructions for teams to access from any location, at any time.

  • Activated checklists help organizations ensure procedural compliance and enable users to monitor team work flow and progress.

  • Users can use and customize a range of free and premium pre-written procedures to create their operations manual, and insert their business name.

  • Way We Do helps businesses build a solid structure by providing valuable information, protection, and instruction for all members involved in the company.

  • Way We Do FAQs

    Below are some frequently asked questions for Way We Do.

    Q. What type of pricing plans does Way We Do offer?

    Way We Do offers the following pricing plans:

    Starting from: US$25,00/month

    Pricing model: Subscription

    Free Trial: Available

    $25 per month for first user, plus $8/month for each additional user.
    Discounted plans available for 10+ users.

    Q. What are the main features of Way We Do?

    Way We Do offers the following features:

    • Activated checklists
    • Ad Hoc reports
    • Add rich media including videos and images
    • Collaboration
    • Compliance sign-off
    • Create procedures & policies
    • Encryption
    • Franchise intranet
    • ISO Compliance
    • Multiple user accounts
    • OSHA Compliance
    • Online security
    • Organizational charting
    • Privacy & control
    • Restricted access
    • SOP templates
    • Search functionality
    • Set revision dates
    • Task reminders
    • Web access / restoration

    Q. Who are the typical users of Way We Do?

    Way We Do has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Way We Do support?

    Way We Do supports the following languages:

    English

    Q. What type of pricing plans does Way We Do offer?

    Way We Do has the following pricing plans:

    Subscription

    Q. Does Way We Do support mobile devices?

    We do not have any information about what devices Way We Do supports

    Q. What other apps does Way We Do integrate with?

    Way We Do integrates with the following applications:

    Box, Dropbox, Google Drive, Microsoft OneDrive

    Q. What level of support does Way We Do offer?

    Way We Do offers the following support options:

    Online Support, Phone Support