i4a AMS

i4a AMS

Cloud-based association management & web content management

4.8/5 (12 reviews)

i4a AMS Overview

i4a AMS is a cloud hosted, licensed SaaS solution providing membership management for boards, associations and organizations. Deployed online and already optimized for mobile access, the service includes hardware support, backup and system maintenance, along with PCI compliant eCommerce provision. i4a AMS tightly couples database and content management to not just process memberships but also provide a versatile, professionally styled website for supporting and promoting member services. With a wealth of designs available from template and the ability to define bespoke styling, URLs and navigational structures, these branded sites promise to deliver a consistent message to a target community – irrespective of browser or device.

On the database management side, i4a AMS users can process membership applications, registrations, renewals and handle the maintenance of detailed member records and directories. Calendar-based scheduling allows for event planning, while image libraries, resource directories and certification management features support every aspect of online community engagement. Connection to an existing merchant account adds eCommerce support for processing payments, while i4a also exports out to QuickBooks for more sophisticated accounting workflows.

Pricing

Starting from
US$99,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

i4a AMS Reviews

Overall rating
4.8/5
92% positive reviews
11
Excellent
0
Very good
1
Average
0
Poor
0
Terrible
Gayle H.

Our non-profit uses i4a for all aspects of our organization-website; member database; finance, sales

Used Daily for 2+ years
Reviewed on 2017/06/08
Review Source: Capterra

It's a one-stop shop for all of our needs and organizes our membership database, our membership renewals, our financials, our sales, our meeting registration needs and our website!

Pros

For the most part, the software is intuitive and comes with detailed wiki instructions as well as personalized support (for a monthly fee -- well worth it) for all aspects of the software package. The Support team responds immediately and will even conduct telephone training with your staff. They are professional, knowledgeable, competent and they are like an extension of your team!

Additionally, i4a does not "sleep on the job" and is continually improving the software based upon customer feedback. The roll-out for new initiatives in announced well in advance and with a complete review of new features along with instructions.

The reliability of our website is extraordinary! In the six years that I've been here, the number of times the website has gone down is fewer than you can count on one hand. Their system notifies them of any problem and they resolve the issue before I'm even aware that it has occurred. I have never received a call from a member notifying me that our website was down.

Cons

A caveat to these comments is that I am almost 65 years old and came to my current position at the age of 58. Previous to this, I had no experience managing a membership database, managing a website, and creating registration forms as well as forms for selling products. That being said, working within the i4a software system is relatively intuitive; however due to the complexity of the multi-faceted software, inevitably I've run into snags. When that occurs, I can navigate through the system either using written instructions provided on the wiki or submitting support tickets for individualized assistance. There is a monthly fee for the Support service and it is well worth it! The i4a technical support team becomes like one of your own staffers!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Adele M.

i4a is a Key Part of our Business Success!

Used Daily for 2+ years
Reviewed on 2017/02/13
Review Source: Capterra

We have been with i4a since about 1996. We were one of the first Associations to process membership apps and meeting registrations online. At the time most Associations had links to printable forms which had to be filled in and mailed with a check. i4a made it possible for us to be on the cutting edge. i4a is a company I trust because they are always updating their equipment and processes. I am able to be in complete control of our Website and their system makes our site very professional, in both looks and functionality. Their customer service is exceptional. I always get a quick response to any support questions/issues I post and their entire team is very helpful and knowledgeable. I have worked with many of the team for a couple of decades. It always helps to have continuity. We have completely updated our site a couple of times and their team always worked closely with us for a smooth transition, and each time we were thrilled with the results and upgrades. Thank you Donald Rome and team for making NARTS function and look so good!

Pros

We like everything about this software. It help our business function at our best.

Cons

I can't think of anything we don't like.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Barbara D.

Best Customer Support Team ANYWHERE

Used Daily for 2+ years
Reviewed on 2017/11/15
Review Source: Capterra

Our client benefits but me personally - not so much

Pros

The accounting functions and how we can bill anyone without mailing a letter. I feel comfortable with the report functions so billing our client without postage costs is quite a plus especially our thrifty cost cutting members.

Cons

Three things. First - The updates which cause changes to the process. I understand updates need to be made but maybe not so often. I will just get a handle on the process and it changes. It's not just you - it's all programs. Second - the need to refresh. Drives me crazy. A report will be completely off kilter so we will need to refresh. Third - the change I requested almost three years ago which still hasn't been completed. Split the Name change and Company name change. Ok - one more Con - the Browser requirements. Some of our members are global and can not update to Google Chrome or Firefox. They have HUGE issues accessing the site.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Amber elaine C.

Ideal association management software

Used Daily for 2+ years
Reviewed on 2019/02/12
Review Source: Capterra

Pros

i4a allows us to do so much, despite being an office of just 2 FTE. We have hundreds of universities in our association, with thousands of individuals engaged. The software allows us to provide a professional website, register participants for our workshops and meetings, easily remind members about membership renewal, and now also integrate with an online community platform (and a lot more). The help ticket system works great and the i4a team is knowledgeable and professional.

Cons

There hasn't been anything not to like; I've used much more expensive, custom-built solutions at other organizations and this is easier to use!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Rating i4a highly for their List Mailing Services

Used Weekly for 2+ years
Reviewed on 2019/04/10
Review Source: Capterra

They have great customer service that is very responsive. Although we moved to other platforms for most our CMS, the email listserve I mentioned remains extremely valuable to our organization.

Pros

The CMS is highly customizable, making it very powerful in conforming with your needs. I'm mostly using it for the listserve services which so far, I have not seen any other service that works they way we need it to. basically, it allows us to have selected groups email each other and respond to individuals or the whole group without having to copy and paste a bunch or "cc" or bcc" addresses.

Cons

Some of the back end and setup is not as user friendly or good looking as others I use but it is still very functional and part of it is due to the customization it offers. There are a few features very specific to our organization that we wanted but were unable to fulfill without creating an issue elsewhere. There are always workarounds but it would be nice to have what we need without compromise.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

i4a AMS Pricing

Starting from
US$99,00/month
Pricing options
Free Trial
Subscription
Value for money

Contact vendor to request a demo and pricing information.

i4a AMS Features

  • Reporting & Statistics

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • Billing & Invoicing
  • Calendar Management
  • Client Portal
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Electronic Payments
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Real Time Data
  • Search Functionality
  • Third Party Integration

Additional information for i4a AMS

Key features of i4a AMS

  • Accounts receivable
  • Anti spam
  • Blog
  • Built-in database
  • Buyer's guide
  • Certification management
  • Chapter management
  • Click-through tracking
  • Committee management
  • Contact database
  • Content management
  • Continuing education
  • Corporate memberships
  • Custom fields
  • Custom modules
  • Customizable questions
  • Dues management
  • Event calendar
  • Forms builder
  • Forms management
  • Fundraising management
  • Graphic design
  • Image library
  • Landing page templates
  • ListServe
  • Member communities
  • Member directory
  • Member portal
  • Membership management
  • Mobile optimized
  • Newsletter management
  • Online event registration
  • PCI compliant
  • Participant profile
  • QuickBooks export
  • Renewals
  • Reporting and statistics
  • Scheduled emails
  • Social media
  • Speaker management
  • Surveys and feedback
  • System updates
  • Unsubscribe database
  • User forums
  • WYSIWYG editor
  • Website integration
  • Website management

Benefits

  • i4a boasts a heritage for providing online, SaaS-based association management with its i4a AMS software license - a PCI compliant solution that integrates membership database management with content to provide a feature-rich public-facing association website.
  • Along with being fully cloud hosted for centralized, managed deployment, i4a AMS promises native mobile phone support to ensure that access and content is served consistently across devices without requiring additional apps.
  • Integrated website content management encourages associations to design a unique, bespoke online home from a choice of professionally styled templates that claim to install and integrate seamlessly with the content manager.
  • Email marketing capabilities allow for the management of unlimited campaigns and the sending of unlimited scheduled emails, incorporating an integrated WYSIWYG editor for creating reusable templates, plus campaign statistics.
  • Create potentially complex custom web forms with a Form Builder boasting a broad collection of unique controls, fields and elements suitable for constructing contact us, surveys, questionnaires and feedback collection forms – with all data captured to database.
  • i4a AMS FAQs

    Below are some frequently asked questions for i4a AMS.

    Q. What type of pricing plans does i4a AMS offer?

    i4a AMS offers the following pricing plans:

    Starting from: US$99,00/month

    Pricing model: Subscription

    Free Trial: Available

    Contact vendor to request a demo and pricing information.

    Q. What are the main features of i4a AMS?

    i4a AMS offers the following features:

    • Accounts receivable
    • Anti spam
    • Blog
    • Built-in database
    • Buyer's guide
    • Certification management
    • Chapter management
    • Click-through tracking
    • Committee management
    • Contact database
    • Content management
    • Continuing education
    • Corporate memberships
    • Custom fields
    • Custom modules
    • Customizable questions
    • Dues management
    • Event calendar
    • Forms builder
    • Forms management
    • Fundraising management
    • Graphic design
    • Image library
    • Landing page templates
    • ListServe
    • Member communities
    • Member directory
    • Member portal
    • Membership management
    • Mobile optimized
    • Newsletter management
    • Online event registration
    • PCI compliant
    • Participant profile
    • QuickBooks export
    • Renewals
    • Reporting and statistics
    • Scheduled emails
    • Social media
    • Speaker management
    • Surveys and feedback
    • System updates
    • Unsubscribe database
    • User forums
    • WYSIWYG editor
    • Website integration
    • Website management

    Q. Who are the typical users of i4a AMS?

    i4a AMS has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does i4a AMS support?

    i4a AMS supports the following languages:

    English

    Q. What type of pricing plans does i4a AMS offer?

    i4a AMS has the following pricing plans:

    Subscription

    Q. Does i4a AMS support mobile devices?

    We do not have any information about what devices i4a AMS supports

    Q. What other apps does i4a AMS integrate with?

    i4a AMS integrates with the following applications:

    QuickBooks

    Q. What level of support does i4a AMS offer?

    i4a AMS offers the following support options:

    Online Support, Phone Support