TeamUp

Business management for independent fitness businesses

4,9 /5 (81 reviews) Write a Review!

TeamUp Overview

What is TeamUp?

TeamUp is the a cloud-based software designed to help take away the complexity of managing a fitness gym, box, or studio. Users can utilize TeamUp's features to manage multiple class timetables, manage payments, and connect with students using a helpful and intuitive software system. Clients will love it too - especially being able to manage their accounts from their computer or mobile device, and receiving automatic and perfectly timed communications to help them see the value in their relationship with the business.

TeamUp Overview

Pricing

Starting from
US$59,00/month

Pricing options

Free Trial
Subscription
Value for money

Pricing scales with your business. All features for all pricing levels. Generous free trial with 30 days that only start when you sign your second customer.

$59/month for 0-50 clients.
$89/month for 51-100 clients.
$129/month for 101-150 clients.
$149/month for 151-200 clients.
$179/month for 200+ clients.


TeamUp Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Germany
Supported Languages
English, French, German, Spanish

Media

TeamUp video TeamUp video TeamUp video TeamUp video

TeamUp Reviews

TeamUp Reviews

Overall rating
4,9
/
5
Excellent
76

Very good
5

Average
0

Poor
0

Terrible
0

Value for Money
4,9
Features
4,8
Ease of Use
4,9
Customer Support
5
100% recommended this app
Patti H.

Great for all the different roles in your life!

I'm self employed and work prn. Having the read only feature has allowed me to put my calendar in more hands without violating privacy. They can see where I'm busy and where they can schedule me without having to call me every time. Saves everyone time and effort!
I'm also involved in recreational clubs at a local and regional level, and organizing our schedule where everyone can see it, being able to interlink the clubs, pinning the link to our Facebook page, and then being able to link all of them into my personal calendar.... well, it keeps me sane! Thank you TeamUp for a great application!


Stuart F.

The best gym management system I've used

Fantastic, I wish I'd gone with them first and saved myself the hassle of changing software twice before.


Hayley W.

Great System - easy to use and helping us run the business more efficiently

Great system that is helping us track membership and class attendances a lot more efficiently than we did before.


Natalie H.

An Excellent Alternative To Mind Body with Fabulous Customer Support

I would still chose this software over any other that I have come across, first for affordable pricing, second for customer service and last but not least functionality which gives me 85% of what I'd like and matches the functionality of any other competitor I've tried. No complaints!


Anna S.

EPIC!

Benefits:
-easy to use by admins
-super user-friendly even for older clients
-family set up is great!
-epic detailed reporting
-great integration of various payment systems
-birthday and attendance tracking
-epic app that had zero bugs in the last 2 years ive been using it
-wonderful customer service, whose basically just contacting us when there is a new feature or ideas for improvements required :-)


Patti H.
Industry: Medical Practice
Company size: Self Employed

Great for all the different roles in your life!

Used Daily for 2+ years
Reviewed on 2018/10/18
Review Source: Capterra

I'm self employed and work prn. Having the read only feature has allowed me to put my calendar in more hands without violating privacy. They can see where I'm busy and where they can schedule me without having to call me every time. Saves everyone time and effort!
I'm also involved in recreational clubs at a local and regional level, and organizing our schedule where everyone can see it, being able to interlink the clubs, pinning the link to our Facebook page, and then being able to link all of them into my personal calendar.... well, it keeps me sane! Thank you TeamUp for a great application!

Pros

For reference, I am not in any way a computer programmer. I have limited computer skills but am able to follow instructions and figure out most new applications with trial and error. I have found teamup to be very easy to set up. You can start with the very basic calendar, entering each event individually. It is easy to use on the computer or my phone, I can see events clearly, and edit them on either platform. I really like the way it looks, easy to read and pleasant to look at.

Once you become more proficient, you can create recurring events, based on weekly, monthly, or as specific as the 3rd Sunday of the month. You can also subscribe to outside calendars, such as holiday calendars, team calendars, or anything that uses an icalendar feed, such as a google calendar, you only need to copy and paste the url address. And it’s a much more polished look than the original google calendars.

In each Main calendar you create, you are able to make 8 sub calendars, assign different colors to each and turn them on and off as needed. What I particularly like, is it’s free to make more. Currently I have created multiple different calendars. I have a business calendar, a personal calendar, a regional club calendar, a local club calendar, and I've made more for other people and clubs to use. Within each Main calendar, I have my sub calendars. I can then choose to subscribe to the entire calendar or only a portion of it, and place into ANY of my calendars.

Cons

I would love to have a share link that will share the Titles as well as the time of events, but not the details. Currently they can only see that the time is reserved and that's all. Other than that, I love it!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Stuart F.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

The best gym management system I've used

Used Daily for 2+ years
Reviewed on 2020/04/24
Review Source: Capterra

Fantastic, I wish I'd gone with them first and saved myself the hassle of changing software twice before.

Pros

If there is something I'd like the software to do, chances are it's already something that it's capable of. If not the support team are very keen to hear idea's of how things can be improved or new things implimented.

Cons

It can take a while to get the hang of. It feels a little more dated than some of the more 'flashy' new products, but 'under the hood' it is vastly more flexible and customisable than anything I've used previously.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Hayley W.
Industry: Sports
Company size: 2-10 Employees

Great System - easy to use and helping us run the business more efficiently

Used Daily for 1-5 months
Reviewed on 2019/10/30
Review Source: Capterra

Great system that is helping us track membership and class attendances a lot more efficiently than we did before.

Pros

Seems fairly simple to use once you get to know how it works. The team are excellent at TeamUp and are always on hand to answer one of my many queries as I get used to the system.

Cons

Nothing major - just spending time getting use to the system in the first instance.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Natalie H.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

An Excellent Alternative To Mind Body with Fabulous Customer Support

Used Daily for 1+ year
Reviewed on 2019/09/16
Review Source: Capterra

I would still chose this software over any other that I have come across, first for affordable pricing, second for customer service and last but not least functionality which gives me 85% of what I'd like and matches the functionality of any other competitor I've tried. No complaints!

Pros

The software is very good value for money compared to competitors, the customer service is sensationally good.

Cons

There are some restrictions in methods of charging (it would be so handy to have an option that allows the customer to add a second class immediately after the first class - back to back classes - at a discount).

Some of the back end navigation is a bit fiddly and the user journey takes quite a few clicks for some functions. BUT I don't think the other software options are any less fiddly and there is fantastic customer support anytime you need guidance.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Anna S.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

EPIC!

Used Daily for 1+ year
Reviewed on 2020/02/25
Review Source: Capterra

Benefits:
-easy to use by admins
-super user-friendly even for older clients
-family set up is great!
-epic detailed reporting
-great integration of various payment systems
-birthday and attendance tracking
-epic app that had zero bugs in the last 2 years ive been using it
-wonderful customer service, whose basically just contacting us when there is a new feature or ideas for improvements required :-)

Pros

I've tested many members' management software options including the very overpriced Mindbody. TeamUP is simply THE BEST! Even with my limited computer skills, everything is so intuitive that I have no problems using it. (Never read any manual or help page) Admin guys have ZERO issues and most importantly our customers never had any issues with it either.
This software is already GREAT, simple, functional, fast and very affordable and yet the team is non stop bringing in new epic features. Reporting is very detailed and easy to navigate through.

Cons

the fact that it was not available a few years back? ;-) It would have saved me a LOT of money, time and most of all stress.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,8/10
Based on 81 user ratings
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TeamUp Pricing

TeamUp Pricing

Starting from
US$59,00/month
Free Trial
Subscription
Value for money

Pricing scales with your business. All features for all pricing levels. Generous free trial with 30 days that only start when you sign your second customer.

$59/month for 0-50 clients.
$89/month for 51-100 clients.
$129/month for 101-150 clients.
$149/month for 151-200 clients.
$179/month for 200+ clients.

Pricing scales with your business. All features for all pricing levels. Generous free trial with 30 days that only start when you sign your second customer.

$59/month for 0-50 clients.
$89/month for 51-100 clients.
$129/month for 101-150 clients.
$149/month for 151-200 clients.
$179/month for 200+ clients.

Value for Money
4,9/5
Based on 81 user ratings
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TeamUp Features

TeamUp Features

Activity Dashboard
Attendance Management
Attendance Tracking
Automated Scheduling
Automatic Notifications
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Credit Card Processing
Customer Database
Customizable Branding
Electronic Payments
Event Management
Event Scheduling
POS
Registration Management
Reminders
Reporting & Statistics
Website Integration
Features
4,8/5
Based on 81 user ratings
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Categories

Additional information for TeamUp

Additional information for TeamUp

Key features of TeamUp

  • Appointment Scheduling
  • Assessments
  • Attendance Tracking
  • Check-In Manager
  • Member Portal
  • Membership Management
  • Online Store
  • Payment Processing
  • Point of Sale (POS)

Benefits

• Manage all aspects of your independent fitness business with TeamUp.

• Bridge the communication gap with customers thanks to the self service portal.

• Never miss a payment with intelligent processor integrations.

• Keep in touch with all the important events and data with TeamUp's reporting.

• Make booking a breeze with web widgets and mobile versions all included.

• Link with all your favourite systems with TeamUp's range of integrations including Zapier.

• Run online classes seamlessly with included Zoom integration.

TeamUp FAQs

TeamUp FAQs

Below are some frequently asked questions for TeamUp.

Q. What type of pricing plans does TeamUp offer?

TeamUp offers the following pricing plans:

Starting from: US$59,00/month

Pricing model: Subscription

Free Trial: Available

Pricing scales with your business. All features for all pricing levels. Generous free trial with 30 days that only start when you sign your second customer. $59/month for 0-50 clients. $89/month for 51-100 clients. $129/month for 101-150 clients. $149/month for 151-200 clients. $179/month for 200+ clients.

Q. What are the main features of TeamUp?

TeamUp offers the following features:

  • Appointment Scheduling
  • Assessments
  • Attendance Tracking
  • Check-In Manager
  • Member Portal
  • Membership Management
  • Online Store
  • Payment Processing
  • Point of Sale (POS)

Q. Who are the typical users of TeamUp?

TeamUp has the following typical customers:

Small Business, Mid Size Business

Q. What languages does TeamUp support?

TeamUp supports the following languages:

English, French, German, Spanish

Q. What type of pricing plans does TeamUp offer?

TeamUp has the following pricing plans:

Subscription

Q. Does TeamUp support mobile devices?

TeamUp supports the following devices:

Android, iPhone, iPad

Q. What other apps does TeamUp integrate with?

TeamUp integrates with the following applications:

AWeber, Authorize.net, Braintree, CompanyCam, Constant Contact, Eclipse, Mailchimp, PayPal, PaySimple, Stripe

Q. What level of support does TeamUp offer?

TeamUp offers the following support options:

Phone Support, Online Support, FAQs, Video Tutorials, Knowledge Base, Forum