TeamUp

TeamUp

Business management for independent fitness businesses

4.8/5 (24 reviews)

TeamUp Overview

TeamUp is the a cloud-based software designed to help take away the complexity of managing a fitness gym, box, or studio. Users can utilize TeamUp's features to manage multiple class timetables, manage payments, and connect with students using a helpful and intuitive software system. Clients will love it too - especially being able to manage their accounts from their computer or mobile device, and receiving automatic and perfectly timed communications to help them see the value in their relationship with the business.

Pricing

Starting from
$59/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, United Kingdom, United States

Supported Languages

English

TeamUp Reviews

Overall rating
4.8/5
96% positive reviews
21
Excellent
2
Very good
1
Average
0
Poor
0
Terrible
Patti H.

Great for all the different roles in your life!

Used Daily for 2+ years
Reviewed on 2018/10/18
Review Source: Capterra

I'm self employed and work prn. Having the read only feature has allowed me to put my calendar in more hands without violating privacy. They can see where I'm busy and where they can schedule me without having to call me every time. Saves everyone time and effort!
I'm also involved in recreational clubs at a local and regional level, and organizing our schedule where everyone can see it, being able to interlink the clubs, pinning the link to our Facebook page, and then being able to link all of them into my personal calendar.... well, it keeps me sane! Thank you TeamUp for a great application!

Pros

For reference, I am not in any way a computer programmer. I have limited computer skills but am able to follow instructions and figure out most new applications with trial and error. I have found teamup to be very easy to set up. You can start with the very basic calendar, entering each event individually. It is easy to use on the computer or my phone, I can see events clearly, and edit them on either platform. I really like the way it looks, easy to read and pleasant to look at.

Once you become more proficient, you can create recurring events, based on weekly, monthly, or as specific as the 3rd Sunday of the month. You can also subscribe to outside calendars, such as holiday calendars, team calendars, or anything that uses an icalendar feed, such as a google calendar, you only need to copy and paste the url address. And it’s a much more polished look than the original google calendars.

In each Main calendar you create, you are able to make 8 sub calendars, assign different colors to each and turn them on and off as needed. What I particularly like, is it’s free to make more. Currently I have created multiple different calendars. I have a business calendar, a personal calendar, a regional club calendar, a local club calendar, and I've made more for other people and clubs to use. Within each Main calendar, I have my sub calendars. I can then choose to subscribe to the entire calendar or only a portion of it, and place into ANY of my calendars.

Cons

I would love to have a share link that will share the Titles as well as the time of events, but not the details. Currently they can only see that the time is reserved and that's all. Other than that, I love it!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Karen G.

Fantastic product with unparalleled support at a great price.

Used Daily for 2+ years
Reviewed on 2019/03/29
Review Source: Capterra

As mentioned already, its a great product at a really good price with good support, I know they listen to me with any suggestions I have as they do all their customers and it's constantly improving. What more could you want?

Pros

We all work in different ways delivering similar products, Teamup allows you the flexibility to run your business in a way that suits you. My staff all find it really easy to use too which is essential. Plenty of feedback on our numbers show us where we can improve or pull something that't not working as well as we might like. The pricing structure allows a new business to get going without crazy overhead from the off. Best of all is the back room support that help you and gives you suggestions if you are really stuck.

Cons

Not a lot to be totally honest. I had used another online booking site who consistently put their prices up and stopped me accessing some of their product unless I upgraded. With Teamup I had access to everythging from the start.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Hayley P.

Use Team up to make life easier

Used Daily for 2+ years
Reviewed on 2019/05/10
Review Source: Capterra

Overall, I spend less time at my computer but with the same results, my clients are happy and find the online booking system easy to use and I feel confident knowing that as a customer, I can voice any concerns I may have without fear of judgement and the team will work hard to guide me the best way to resolve them.

Pros

Team Up is an amazing piece of software which has given me more free time to spend with family and friends which I can enjoy, knowing that the day to day management of my business is in safe hands :) It’s easy to use and one thing that really stands out for me is that the customer support is outstanding!

Cons

To be honest, the team are so open to listening and learning from their customers that any minor issue which may crop is sorted very quickly. Equally, any suggestions I have had on how the system could be improved has be addressed and actioned so at present, everything is great :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Roi L.

Team up at Boom Fitness

Used Daily for 2+ years
Reviewed on 2019/04/22
Review Source: Capterra

Its been a brilliant experience, have used it for 4.5 years and would highly recommend it. I doubt i'll use anything else ever.

Pros

Team up is a super simple system that offers great value and functionality given the simplicity of it.

It allows us to easily manage customer accounts including payments with ease from my phone.

Cons

Some of the features like kiosk arent active when you first get started, but team up will quickly activate it however if you don't know about it you don't know to ask.

Response from TeamUp

Thank you for the brilliant review Roi. It's a pleasure working with you and supporting your business.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Susanne W.

Great customer service & software

Used Daily for 2+ years
Reviewed on 2019/04/15
Review Source: Capterra

Excellent experience. Has modernised and streamlined my business from what it was a few years ago.

Pros

Easy to use software, great support from customer service. Always very responsive to queries. Everything in one place, payments, bookings etc
Customers like the software too

Cons

Would be nice to have a proper app clients could dowload

Havnt really mastered the reports or the emailing function as yet but I’m sure help is available here for me to learn if I reach out to the team.

Response from TeamUp

Thanks for the review Susanne, great feedback. Please do reach out to us if we can help you with reporting.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

TeamUp Pricing

Starting from
$59/month
Pricing options
Free Trial
Subscription
Value for money

Pricing scales with your business. All features for all pricing levels. Generous free trial with 30 days that only start when you sign your second customer.

$59/month for 0-50 clients.
$89/month for 51-100 clients.
$129/month for 101-150 clients.
$149/month for 151-200 clients.
$179/month for 200+ clients.

TeamUp Features

  • Attendance Management
  • Automated Billing
  • Automated Scheduling
  • Class Scheduling
  • Credit Card Processing
  • Electronic Payments
  • Event Scheduling
  • Recurring Billing
  • Registration Management

  • Activity Dashboard
  • Automatic Notifications
  • Automatic Reminders
  • Billing & Invoicing
  • Calendar Management
  • Client Portal
  • Customer Database
  • POS
  • Reporting & Statistics
  • Time & Attendance Tracking
  • Website Integration

Additional information for TeamUp

Key features of TeamUp

  • Appointment Scheduling
  • Assessments
  • Attendance Tracking
  • Attendance Tracking
  • Check-In Manager
  • Member Portal
  • Membership Management
  • Online Store
  • Payment Processing
  • Point of Sale (POS)

Benefits

• Manage all aspects of your independent fitness business with TeamUp.

• Bridge the communication gap with customers thanks to the self service portal.

• Never miss a payment with intelligent processor integrations.

• Keep in touch with all the important events and data with TeamUp's reporting.

• Make booking a breeze with web widgets and mobile versions all included.

TeamUp FAQs

Below are some frequently asked questions for TeamUp.

Q. What type of pricing plans does TeamUp offer?

TeamUp offers the following pricing plans:

Starting from: $59/month

Pricing model: Subscription

Free Trial: Available

Pricing scales with your business. All features for all pricing levels. Generous free trial with 30 days that only start when you sign your second customer.

$59/month for 0-50 clients.
$89/month for 51-100 clients.
$129/month for 101-150 clients.
$149/month for 151-200 clients.
$179/month for 200+ clients.

Q. What are the main features of TeamUp?

TeamUp offers the following features:

  • Appointment Scheduling
  • Assessments
  • Attendance Tracking
  • Attendance Tracking
  • Check-In Manager
  • Member Portal
  • Membership Management
  • Online Store
  • Payment Processing
  • Point of Sale (POS)

Q. Who are the typical users of TeamUp?

TeamUp has the following typical customers:

Small Business

Q. What languages does TeamUp support?

TeamUp supports the following languages:

English

Q. What type of pricing plans does TeamUp offer?

TeamUp has the following pricing plans:

Subscription

Q. Does TeamUp support mobile devices?

We do not have any information about what devices TeamUp supports

Q. What other apps does TeamUp integrate with?

TeamUp integrates with the following applications:

Constant Contact, GoCardless, Mailchimp, Stripe

Q. What level of support does TeamUp offer?

TeamUp offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials