Time To Pet

Web-based software for pet sitting & dog walking businesses.

About Time To Pet

Trusted by thousands of the world's most successful pet care companies, Time To Pet is modern pet sitting software built for you. In addition to our basic features like client & staff management, integrated scheduling & invoicing, online payments, and more - Time To Pet is complete with advanced features like mobile apps for clients and staff, GPS tracking, automatic charging, visit reports cards, and Quickbooks Integrations. Sign up for a free trial today!


Key benefits of Time To Pet

  • Customer management - keep track of communications, add notes to client files, add vaccination information, schedule appointments and follow-ups, and more.

  • GPS mobile application - capture check-in and check-out times for visits and track routes if dog walks with GPS tracking.

  • Staff management - keep track of conversations, calculate salaries, create custom rates, use the mobile app for field workers.

  • Text messaging - send text messages which can be delivered as either an email or a text and customize which types of messages are sent to which clients.

  • Invoicing and payments - invoices are automatically created for completed jobs and can then be edited or customized with services, staff, times, and pay rate. Payments are integrated into the system by adding a payment processor.

  • Images

    Time To Pet Software - Time To Pet Logo
    Time To Pet Software - Admin Scheduling Tool
    Time To Pet Software - Client App
    Time To Pet Software - Dashboard Invoicing
    Time To Pet Software - Staff App
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    Time To Pet video
    Time To Pet Software - Time To Pet Logo
    Time To Pet Software - Admin Scheduling Tool
    Time To Pet Software - Client App
    Time To Pet Software - Dashboard Invoicing
    Time To Pet Software - Staff App

    Not sure about Time To Pet? Compare with a popular alternative

    Time To Pet

    4,9 (261)
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    Starting Price

    US$40,00
    month
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    Pricing Options

    Free version
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    Features

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    Integrations

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    Ease of Use

    4,8 (261)
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    Value for Money

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    Customer Service

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    Reviews

    Overall rating

    4,9 /5
    (261)
    Value for Money
    4,8/5
    Features
    4,8/5
    Ease of Use
    4,8/5
    Customer Support
    5,0/5

    Already have Time To Pet?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 261
    Mack
    Mack
    Overall rating
    • Industry: Consumer Services
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Amazing! I have nothing but good things to say about TTP and the top-notch support they...

    Reviewed on 2017/10/08

    Let's see...
    Easier billing - we now require clients to leave a card on file to automatically...

    Let's see...
    Easier billing - we now require clients to leave a card on file to automatically process payments.
    Easier scheduling - finally a good way to track incoming requests, mark available/unavailable, and never miss a beat! And it's easy for our customers to manage their pet's info and update us as things change. No more fragmented info/data that's split between email, text, etc.
    Ultimately has saved us countless hours because it's now the foundation for our business and our clients know exactly where to find us and how to request service!

    Pros

    It's the best modern-day solution for keeping track of client/pet info, handling billing, tracking service requests, and more. What I like most is it's interactive and it provides our customers with their very own customer portal, making scheduling a breeze (now if only I could convince ALL of our baby boomers to use it, that's the trick). That said, the feedback from our customers has been nothing but positive over the past 2 years and they love the mobile app.

    Note: We switched from a competitor's system that we had been using from 2010-2015 (their software was archaic and dreadful to use - TTP is a delightful breeze in comparison). It was the best move we could've made.

    Cons

    There's nothing that I "dislike" about this software. But, if forced to choose, I'd say the mobile app needs a minor update - nothing major and I already reached out to their support team and, as in the past, I know they're giving it attention . Which is another one of my favorite things about this software...their support is incredible!

    Response from Sweet Spearmint Software

    Thanks for the great review Mack!

    Rebecca
    Overall rating
    • Industry: Consumer Services
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best Professional Petsitting Software

    Reviewed on 2021/01/05

    My business could not have grown the way it has without scheduling errors over the past year...

    My business could not have grown the way it has without scheduling errors over the past year without Time To Pet keeping me organized, productive, and efficient. It instills confidence in my clients that their cat will be visited without fail and well cared for.

    Pros

    The best things about Time To Pet are that it was easy to purchase, learn how to use, and integrate into my existing business structure, in other words, accessibility. The value of TTP to my business is priceless. I can't imagine how my business would have been successful without it. It's customizable, relatively easy to learn and use, and secure. Customer service is reliable, prompt, and courteous. I love Time To Pet!

    Cons

    It is sometimes a challenge to remember where to find certain functions within the software, because it is so functionality-heavy, which is a good thing, but there is a bit of a learning curve.

    Response from Sweet Spearmint Software

    Thanks for your support!

    Verified Reviewer
    Overall rating
    • Industry: Consumer Services
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    Too expensive for Large Teams

    Reviewed on 2023/01/12

    Originally enjoyed using it. It's been a gradual decline. Hopefully they resolve issues and lower...

    Originally enjoyed using it. It's been a gradual decline. Hopefully they resolve issues and lower pricing.

    Pros

    - gps tracking - client tags - DOC tab under client profiles for photo and video references for walkers

    Cons

    it can be glitche from saving schedule changes, to uploading photos, to GPS deciding if it wants to work and customer service. tech issues are seen more with android users too. Overall, it doesn't seem worth the issues for over $100 a month.

    Leah
    Overall rating
    • Industry: Consumer Services
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Game Changer

    Reviewed on 2020/07/20

    Pros

    Time to pet has all the features we were looking for. We could not run our business as effectively with our Time To Pet.

    Cons

    I have No negatives regarding Time To Pet

    Response from Sweet Spearmint Software

    Thank you for the great review - we appreciate your support Leah!

    Kasia
    Overall rating
    • Industry: Consumer Services
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best Software for Pet Pros

    Reviewed on 2021/03/01

    Pros

    Time to Pet's staff and client portal are extremely intuitive and easy to use. The Autopay setting has been an absolute game-changer. Being able to add and edit client profile questions has been very helpful.

    Cons

    Time to Pet is constantly improving and making changes that meet the needs and demands of small and large pet-sitting companies. If I had to name one thing that could improve, it would be the admin dashboard. There are far too many categories / menu options and finding the setting that you need to adjust can be tricky and time-consuming.

    Alternatives Considered

    Scout

    Reasons for Switching to Time To Pet

    Time to Pet's admin dashboard was much more attractive than its competitors. Its competitors struggle with simplistic, clunky apps whereas TTP has invested in better app development. It's clear that Time to Pet is constantly improving, while its competitors are stagnant and not responding to the needs of their customers in the same way as TTP has.

    Response from Sweet Spearmint Software

    Thanks for the great review!

    Showing 5 reviews of 261 Read all reviews

    Time To Pet FAQs

    Below are some frequently asked questions for Time To Pet.

    Time To Pet offers the following pricing plans:

    • Starting from: US$40,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Time To Pet's pricing is based on the size of your team. We have a Solo plan for a one-person pet care business and a Team plan for pet care companies with additional staff members. We only bill our customers for "active staff" so if you have team members who are not working, you are automatically not billed for them. If you have over 25 active staff members, contact us for Large Team pricing!

    Time To Pet has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    Time To Pet supports the following languages:

    English

    Time To Pet supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Time To Pet integrates with the following applications:

    Dropbox Business, Google Calendar, Microsoft Outlook, QuickBooks Online, Stripe, WePay

    Time To Pet offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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