Pet Sitter Plus

Wed based software for dog walking & pet sitting businesses

4,9 /5 (116 reviews) Write a Review!

Pet Sitter Plus Overview

What is Pet Sitter Plus?

Pet Sitter Plus is a web based software for dog walking, pet day care, and pet sitting companies, with a mobile-optimized client portal, sitter portal, and more

Pet Sitter Plus is packed with features such as powerful GPS reporting, time recording, 100% customization of client & pet info, scheduling, invoicing, credit card / ACH payment processing, bulk email, mobile staff module and a comprehensive client portal.

Pet Sitter Plus combines ease of use with rich functionality with administrators able to schedule work which staff can acknowledge using a simple mobile interface. Invoicing is quick and accurate and clients can book and cancel services online from any device.

Pet Sitter Plus Overview

Pricing

Starting from
US$25,00/month

Pricing options

Free Trial
Subscription
Value for money

1 sitter: $30/month (Affiliate price $25/month)

2 - 5 sitters: $50/month (Affiliate price $35/month)

6 - 10 sitters: $90/month (Affiliate price $75/month)

11 - 20 sitters: $150/month (Affiliate price $125/month)

21 - 30 sitters: $195/month (Affiliate price $165/month)

31 or more sitters (unlimited): $245/month (Affiliate price $215/month)


Pet Sitter Plus Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

Pet Sitter Plus video Pet Sitter Plus screenshot: Pet Sitter Plus screenshot: Pet Sitter Plus screenshot: Pet Sitter Plus screenshot: Pet Sitter Plus screenshot: Pet Sitter Plus screenshot: Pet Sitter Plus screenshot:

Pet Sitter Plus Reviews

Pet Sitter Plus Reviews

Overall rating
4,9
/
5
Excellent
104

Very good
10

Average
2

Poor
0

Terrible
0

Value for Money
4,8
Features
4,7
Ease of Use
4,6
Customer Support
4,9
98% recommended this app
Luz G.

Pet Sitter Plus is Top Notch for us!

I am extremely please with Pet Sitter Plus, the software, and with the people behind the scenes that run it.
I have had nothing but positive experiences with both, that surpass my wildest expectations! I can truly not imagine doing without it. Acquiring it has been the best business decision I have made for my small, yet growing, business. I have complete confidence that they will be alongside me, as I grow and expand.
Lastly, their rates are very fair and reasonable! They are worth every penny of my investment in them!


Lucy D.

5 Star Petsitting Software!

I've streamlined everything through PSP so everything runs through the software (bookings, invoices, wages, client data, email templates). This has made my life a lot easier and I've had more time to grow the business.
I'm really excited about using the new features PSP will be offering in the future!


Patty M.

5 Stars!!!

My favorite thing about Pet Sitter Plus is the personal customer service you get for free! [SENSITIVE CONTENT HIDDEN] is a Rock Star Professional who will meet with you online anytime you need help!!


Ericka M.

Was not customizable to suit my business.

It was very informative and gave me ideas on intake forms and the setting up of my online appointments, payments etc.


Tim S.

Well Designed & Documented, Customizable, Total Software Solution for Your Pet-Sitting...

My wife and I are SO encouraged to have all of her client information, dog information and schedules transferred from calendars, notebooks and Post-It notes!!! We couldn't be more pleased with our choice of Pet Sitter Plus!


Luz G.
Industry: Consumer Services
Company size: 2-10 Employees

Pet Sitter Plus is Top Notch for us!

Used Daily for 2+ years
Reviewed on 2018/11/19
Review Source: Capterra

I am extremely please with Pet Sitter Plus, the software, and with the people behind the scenes that run it.
I have had nothing but positive experiences with both, that surpass my wildest expectations! I can truly not imagine doing without it. Acquiring it has been the best business decision I have made for my small, yet growing, business. I have complete confidence that they will be alongside me, as I grow and expand.
Lastly, their rates are very fair and reasonable! They are worth every penny of my investment in them!

Pros

Pet Sitter Plus has been a definite plus for my small business! It is an extremely robust software that does more than I ever imagined or expected. Scheduling is a breeze and it allows me to have peace of mind.
I am able to review schedules by the Day, the Week or the Month, and to catch any potential mistakes ahead of time. My Independent Contractors and office assistants are delighted and very impressed with all of the software's capabilities. The contractors are very pleased to see their future jobs clearly scheduled in the system. They also like being able to view their commissions for each and every service that they're scheduled for. Calculating their commissions due for each pay period is so easy now.
It literally takes seconds to view all the commissions at once. No more tedious, manual calculations.
What a boom! Another critical feature, that helps me a great deal, is the staff's ability to check off their unavailable dates on the system's "Request Holiday." With the click of a button, I can easily view who is available at any given date.
My Pet Sitter Plus trainer, Becky Eberly, is extremely knowledgeable in the software and she has also been a pet business owner herself. She is personable, courteous, and entirely professional! I appreciate her quick replies to my many inquiries, as well as her help whenever I reach out to her. From my perspective, it seems to me like she drop everything else, to tend to my requests. She is an angel!

Cons

There is nothing that I do not like about Pet Sitter Plus. I have had nothing but positive experiences with it. I haven't yet implemented all of its features, so I'm not fully versed in all of its capabilities, though. This has nothing to do with anything lacking from Pet Sitter Plus or my trainer.
I have just been taking my time to implement features at my own timing, which is something that I also appreciate. Nobody is pushing me to use all of the available features, but they're always there to work with me at my own pace. I really appreciate that!

Response from Pet Software

Thank you so much Luz for this fantastic review. It's great to hear that you continue to feel that we have been a great partner for you. We really appreciate this superb review and that you love Pet Sitter Plus! We will continue to be there to support you as you business grows and develops.

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Lucy D.
Industry: Utilities
Company size: 2-10 Employees

5 Star Petsitting Software!

Used Daily for 6-12 months
Reviewed on 2020/02/26
Review Source: Capterra

I've streamlined everything through PSP so everything runs through the software (bookings, invoices, wages, client data, email templates). This has made my life a lot easier and I've had more time to grow the business.
I'm really excited about using the new features PSP will be offering in the future!

Pros

PSP is very easy to use. I found the initial training sessions over the phone very helpful. The customer support team are always available when you need help with any of the features.
Using PSP has saved me so much admin time. Before using PSP I duplicated a lot of my work and at times i was working on admin late at night to get everything done. PSP condenses everything and I like how the client is in charge of their booking and everything is in the one place. [SENSITIVE CONTENT HIDDEN] has been my main point of contact and she's been a wonderful help!

Cons

Transferring existing client data to the PSP database was quite a time consuming process but that had nothing to do with PSP...that was more to do with my previous data storage system. So i had to do a lot of data entry to set things up.

Response from Pet Software

This is a wonderful review Lucy. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software. I am really pleased to hear that you feel that we have been a great partner for you. We really appreciate this review. We have also been delighted to welcome your sister to the business too!

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Patty M.
Industry: Consumer Services
Company size: Self Employed

5 Stars!!!

Used Daily for 2+ years
Reviewed on 2020/10/26
Review Source: Capterra

My favorite thing about Pet Sitter Plus is the personal customer service you get for free! [SENSITIVE CONTENT HIDDEN] is a Rock Star Professional who will meet with you online anytime you need help!!

Pros

It's very easy to use and gives professional results! The Help tool gives you all the answers. But [SENSITIVE CONTENT HIDDEN] is my favorite part. I get her professional help anytime I need it!

Cons

Little hard when they did the update, but [SENSITIVE CONTENT HIDDEN] was awesome in training and is available to help me any time I need it!

Response from Pet Software

Thank you Patty very much for taking the time to write this positive review. You have been a valued client for many years so it is really fantastic that you feel that we continue to support you well.

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Ericka M.
Industry: Veterinary
Company size: 2-10 Employees

Was not customizable to suit my business.

Used Daily for 6-12 months
Reviewed on 2020/01/02
Review Source: Capterra

It was very informative and gave me ideas on intake forms and the setting up of my online appointments, payments etc.

Pros

That it was user friendly and had pre made client intake forms.

Cons

Although it helped that they had the software set up to help give you a boost. The software couldn’t be changed to fit with the needs of my business. It just focused on just pet Sitting I was unable to incorporate the Grooming services I provide to clients online.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Tim S.
Industry: Consumer Services
Company size: 2-10 Employees

Well Designed & Documented, Customizable, Total Software Solution for Your Pet-Sitting Business!

Used Daily for Free Trial
Reviewed on 2019/08/22
Review Source: Capterra

My wife and I are SO encouraged to have all of her client information, dog information and schedules transferred from calendars, notebooks and Post-It notes!!! We couldn't be more pleased with our choice of Pet Sitter Plus!

Pros

As an eCommerce professional with over 20 years of progressive experience working in Internet technology, I have worked with more software solutions for various tasks than I can begin to count. Some well designed and documented. Some not. Having just completed several training sessions with my PSP Software Coach, and having nearly finished configuring and customizing the software for my wife's dog walking and pet sitting company, Two Tails Up, LLC, I can't over state how impressed I have been with how well designed and thought out this software solution is for pet businesses! It is very obvious by all the features and capabilities of this software that the founders of Pet Sitter Plus had their own pet sitting business prior to launching this company. This is a total solution ... client records, dog records, scheduling, invoicing, client portal, reports, credit/debit card or ACH transfer transactions, email templates, staff communications and compensation ... its all here! My wife and I are SO glad we chose this software for our new business!

Cons

Because this software is so full-featured and customizable, learning how to use it is not for the faint of heart! Fortunately, I am a very analytical guy, so between coach's excellent training and thorough documentation I did fine configuring the software and adding all of my wife's clients and dogs, as well as their schedules. Those not analytically inclined need to go into this being patient with themselves, trusting that they can count on their software coach to guide them through the entire process.

Response from Pet Software

Thank you so much for this fantastic review Tim. It's great to hear that you continue to feel that we have been a great partner for you. We really appreciate this superb review and that you love Pet Sitter Plus! We will continue to be there to support you as you business grows and develops.

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,7/10
Based on 116 user ratings
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Pet Sitter Plus Pricing

Pet Sitter Plus Pricing

Starting from
US$25,00/month
Free Trial
Subscription
Value for money

1 sitter: $30/month (Affiliate price $25/month)

2 - 5 sitters: $50/month (Affiliate price $35/month)

6 - 10 sitters: $90/month (Affiliate price $75/month)

11 - 20 sitters: $150/month (Affiliate price $125/month)

21 - 30 sitters: $195/month (Affiliate price $165/month)

31 or more sitters (unlimited): $245/month (Affiliate price $215/month)

1 sitter: $30/month (Affiliate price $25/month)

2 - 5 sitters: $50/month (Affiliate price $35/month)

6 - 10 sitters: $90/month (Affiliate price $75/month)

11 - 20 sitters: $150/month (Affiliate price $125/month)

21 - 30 sitters: $195/month (Affiliate price $165/month)

31 or more sitters (unlimited): $245/month (Affiliate price $215/month)

Value for Money
4,8/5
Based on 116 user ratings
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Pet Sitter Plus Features

Pet Sitter Plus Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4,7/5
Based on 116 user ratings
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Categories

Additional information for Pet Sitter Plus

Additional information for Pet Sitter Plus

Key features of Pet Sitter Plus

  • ACH payment processing
  • Client database
  • Client portal
  • Customer management
  • Customizable reporting
  • Customizable templates
  • Discount management
  • Electronic payments
  • Email confirmation
  • Email integration
  • Email invitations & reminders
  • Email templates
  • Employee management
  • Event scheduling
  • Facility management
  • Financial management
  • Follow-up scheduling
  • GPS
  • GPS check-in / check-out
  • GPS integration
  • Invoice management
  • Invoice processing
  • Job scheduling
  • Key management
  • Pet birthday tracking
  • Pet grooming
  • Photo management
  • Real time online appointments
  • Receipt processing
  • Records management
  • Recurring appointments
  • Recurring billing
  • Reporting & statistics
  • Resource management
  • Scheduling
  • Search functionality
  • Task scheduling
  • Team calendars
  • Time clock integration
  • Time tracking by client
  • Time tracking by project
  • Vacation / leave tracking
  • Veterinarian list maintenance
  • eReceipts

Benefits

  • Schedule jobs for approval from staff and manage conflicts, vacations, resource availability, and more.

  • Create accurate itemized invoices online in bulk or as single documents.

  • Generate financial reports with graphical data presentation for revenue, debt, invoicing, expenses, vaccinations, and more.

  • Check in and out of jobs, appointments, or visits with a GPS-based system which records start and end times.

  • Accept and process cash and credit card payments or integrate with Stripe or PayPal accounts to process payments.

  • Pet Sitter Plus FAQs

    Pet Sitter Plus FAQs

    Below are some frequently asked questions for Pet Sitter Plus.

    Q. What type of pricing plans does Pet Sitter Plus offer?

    Pet Sitter Plus offers the following pricing plans:

    Starting from: US$25,00/month

    Pricing model: Subscription

    Free Trial: Available

    1 sitter: $30/month (Affiliate price $25/month) 2 - 5 sitters: $50/month (Affiliate price $35/month) 6 - 10 sitters: $90/month (Affiliate price $75/month) 11 - 20 sitters: $150/month (Affiliate price $125/month) 21 - 30 sitters: $195/month (Affiliate price $165/month) 31 or more sitters (unlimited): $245/month (Affiliate price $215/month)

    Q. What are the main features of Pet Sitter Plus?

    Pet Sitter Plus offers the following features:

    • ACH payment processing
    • Client database
    • Client portal
    • Customer management
    • Customizable reporting
    • Customizable templates
    • Discount management
    • Electronic payments
    • Email confirmation
    • Email integration
    • Email invitations & reminders
    • Email templates
    • Employee management
    • Event scheduling
    • Facility management
    • Financial management
    • Follow-up scheduling
    • GPS
    • GPS check-in / check-out
    • GPS integration
    • Invoice management
    • Invoice processing
    • Job scheduling
    • Key management
    • Pet birthday tracking
    • Pet grooming
    • Photo management
    • Real time online appointments
    • Receipt processing
    • Records management
    • Recurring appointments
    • Recurring billing
    • Reporting & statistics
    • Resource management
    • Scheduling
    • Search functionality
    • Task scheduling
    • Team calendars
    • Time clock integration
    • Time tracking by client
    • Time tracking by project
    • Vacation / leave tracking
    • Veterinarian list maintenance
    • eReceipts

    Q. Who are the typical users of Pet Sitter Plus?

    Pet Sitter Plus has the following typical customers:

    Small Business, Large Enterprises, Freelancers, Mid Size Business

    Q. What languages does Pet Sitter Plus support?

    Pet Sitter Plus supports the following languages:

    English

    Q. What type of pricing plans does Pet Sitter Plus offer?

    Pet Sitter Plus has the following pricing plans:

    Subscription

    Q. Does Pet Sitter Plus support mobile devices?

    We do not have any information about what devices Pet Sitter Plus supports

    Q. What other apps does Pet Sitter Plus integrate with?

    Pet Sitter Plus integrates with the following applications:

    PayPal, Stripe

    Q. What level of support does Pet Sitter Plus offer?

    Pet Sitter Plus offers the following support options:

    Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials