Pet Sitter Plus

4.8 (133)
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Wed based software for dog walking & pet sitting businesses

About Pet Sitter Plus

Pet Sitter Plus is a web based software for dog walking, pet day care, and pet sitting companies, with a mobile-optimized client portal, sitter portal, and more

Pet Sitter Plus is packed with features such as powerful GPS reporting, time recording, 100% customization of client & pet info, scheduling, invoicing, credit card / ACH payment processing, bulk email, mobile staff module and a comprehensive client portal.

Pet Sitter Plus combines ease of use with rich functionality with administrators able to schedule work which staff can acknowledge using a simple mobile interface. Invoicing is quick and accurate and clients can book and cancel services online from any device.


Key benefits of Pet Sitter Plus

  • Schedule jobs for approval from staff and manage conflicts, vacations, resource availability, and more.

  • Create accurate itemized invoices online in bulk or as single documents.

  • Generate financial reports with graphical data presentation for revenue, debt, invoicing, expenses, vaccinations, and more.

  • Check in and out of jobs, appointments, or visits with a GPS-based system which records start and end times.

  • Accept and process cash and credit card payments or integrate with Stripe or PayPal accounts to process payments.

  • Images

    Pet Sitter Plus Software - Easy Scheduling
    Pet Sitter Plus Software - Fully Customizable Staff Access
    Pet Sitter Plus Software - GPS Check in/out
    Pet Sitter Plus Software - Client Communication
    Pet Sitter Plus Software - Full Reporting Suite
    Pet Sitter Plus Software - Flexible Service Setup
    Pet Sitter Plus Software - GPS Staff Monitor
    Pet Sitter Plus Software - Key Management
    View 10 more
    Pet Sitter Plus video
    Pet Sitter Plus video
    Pet Sitter Plus Software - Easy Scheduling
    Pet Sitter Plus Software - Fully Customizable Staff Access
    Pet Sitter Plus Software - GPS Check in/out
    Pet Sitter Plus Software - Client Communication
    Pet Sitter Plus Software - Full Reporting Suite
    Pet Sitter Plus Software - Flexible Service Setup
    Pet Sitter Plus Software - GPS Staff Monitor
    Pet Sitter Plus Software - Key Management

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    Reviews

    Overall rating

    4.8 /5
    (133)
    Value for Money
    4.7/5
    Features
    4.6/5
    Ease of Use
    4.5/5
    Customer Support
    4.9/5

    Already have Pet Sitter Plus?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 133
    Brandy
    Brandy
    Overall rating
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Game Changer

    Reviewed on 2018/01/18

    Pros

    Oh where to begin!?... This software makes it incredibly easy to write a schedule for pet sitters and for clients. The option to run repeat services saves so much time! And you can store all client and employee information in one place. Clients and employees have access to a portal to see all of their information and scheduled services. The employees can use a feedback portal to send messages and pictures instantly via e-mail to the client so they have peace of mind knowing their pets have been cared for while they are on vacation or at work. It keeps track of invoicing for clients and jobs/hours worked for employees. Invoicing and payroll take only minutes! There are so many more wonderful things, but this review could go on and on. My life, and my business, became better the moment I began to integrate this software!

    Cons

    It is customizable, but only to a certain degree. It can be a lengthy process to get everything set up, and it may not be exactly the way you would like it to be. I would also wish for reports to be a bit more customizable. But it all flows regardless!

    Response from Pet Software

    This is a wonderful review Brandy. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software.
    Thanks again
    Richard
    Richard Booty
    CEO
    Pet Sitter Plus

    Genevieve
    Overall rating
    • Industry: Professional Training & Coaching
    • Company size: Self Employed
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Incredible Support

    Reviewed on 2020/04/02

    I am a sole trader in Dog Training and Behaviour. I used to have to write out my invoices by hand, ...

    I am a sole trader in Dog Training and Behaviour. I used to have to write out my invoices by hand, had a personal address book for my clients and was stuffed if I didn't have a client's details on me when I was travelling because I couldn't access them easily. Not only does PSP fix all of these issues (invoices automatically, easy client look up, access via mobile) they offer incredible, friendly and prompt customer service when needed. They also were happy to save my details for later when I needed to take a step back for monetary reasons during the COVID crisis, even though I wanted to continue with the product when my business was back up and running. (Did not hold me for ransom!)

    Pros

    Pet Sitter Plus is extremely user friendly, and the few things I got stuck on I know I would have support with in no time!

    Cons

    Honestly, I haven't encountered anything I disliked about the software. It has features I do not need or use but they are easy to switch off!

    Response from Pet Software

    Dear Genevieve,

    This is a wonderful review. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software. I am really pleased to hear that you feel that we have been a great partner for you during the Covid-19 crisis. We really appreciate this review.

    Thanks again

    Richard
    Richard Booty
    CEO
    Pet Sitter Plus

    MiKayla
    Overall rating
    • Industry: Consumer Services
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    New to Systems

    Reviewed on 2024/03/22

    It has its ups and downs and promises not kept. It's good on the budget side of things and hits the...

    It has its ups and downs and promises not kept. It's good on the budget side of things and hits the basics needs

    Pros

    The price Budget for a starter business

    Cons

    How many hoops you have to jump through or system you have to go around to get what you need.

    Nick
    Overall rating
    • Industry: Consumer Services
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Just what I needed

    Reviewed on 2020/03/08

    Fantastic experience with PSP!
    Free trial - excellent option to spend time figuring out if the...

    Fantastic experience with PSP!
    Free trial - excellent option to spend time figuring out if the system is for you.

    The customer service support you get is second to none!
    Very quick to help you, very patient, friendly & understanding.
    Can’t rate [SENSITIVE CONTENT HIDDEN] CS high enough!

    Pros

    There are a few Pros to this software.
    The diary/planner.
    The email templates are so so useful!
    The invoicing side of things is a breeze.

    Cons

    I don’t know how possible it is but automation for other payment services than Stripe would be great.
    Also, a ‘Birthday report’ in the same way there’s a ‘vaccination report’.
    Payment services such as PayPal and bank transfer.
    It’s rather complicated to use. Could be more user friendly but like with anything, it gets easier the more time you spend with it.

    Alternatives Considered

    Acuity Scheduling, Time To Pet, Precise Petcare and NarpsUK

    Reasons for Switching to Pet Sitter Plus

    A very in depth system. Free trial. Automated scheduling/invoicing/receipts. The option of each customer and their pet having their own profile was one of the main draws for me. The alternatives just seemed to be missing one thing or another. PSP has the whole package.

    Response from Pet Software

    Thank you very much for providing this great review of our software and for your feedback about additional features. I am happy to say that most of the features you require is on the short term development list, and we will be in touch with you directly about PayPal as this is available to you to use.

    Thanks again

    Richard
    Richard Booty
    CEO
    Pet Sitter Plus

    Hayley
    Overall rating
    • Industry: Accounting
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Made life much easier

    Reviewed on 2020/03/09

    Pros

    There so many handy features. It's made my time spent on the admin side of my business much less and I couldn't be without pet sitters plus now

    Cons

    If I was to be very picky I would like to be able to block out days that I'm away so that clients are unable to book them days.

    Response from Pet Software

    Thank you very much for providing this great review of our software and for your feedback about additional features. I am happy to say that the features you require are on the development list.

    Thanks again

    Richard
    Richard Booty
    CEO
    Pet Sitter Plus

    Showing 5 reviews of 133 Read all reviews

    Pet Sitter Plus FAQs

    Below are some frequently asked questions for Pet Sitter Plus.

    Pet Sitter Plus offers the following pricing plans:

    • Starting from: US$28.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Solo: Single User Companies - Standard: $30/month - Affiliate: $25/month Team: 2 - 25 Active Staff - Standard: $20/month (+ $8.00 per active user*) - Affiliate: $17/month (+ $10.00 per active user*) Large Team: 25+ Active Staff - Standard: $270/month - Affiliate: $217/month (Prices are capped at 25 active staff. All active staff over and above the initial 25 are provided free of charge.) *Active staff are defined as anyone with one or more services scheduled in any given billing period.

    Pet Sitter Plus has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Pet Sitter Plus supports the following languages:

    English

    Pet Sitter Plus supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Pet Sitter Plus integrates with the following applications:

    PayPal, Stripe

    Pet Sitter Plus offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Pet Sitter Plus.