About HoneyBook

HoneyBook is a cloud-based CRM solution designed for small businesses and freelancers that helps users to manage business processes, from consultation to billing. The platform enables users to manage projects, book customers, send invoices, sign online contracts and manage payments.

HoneyBook offers task management functionality that allows users to view and track different stages of a project. Users can store their invoices, contracts and other documents in one place. They can also respond to customers with automated appointment requests and follow-ups using custom templates and notifications.

To help users keep on top of their workload, HoneyBook allows task reminders to be created, and automated payment reminders can be sent based on project payment due dates. HoneyBook facilitates secure online payments within the system and contracts can be signed digitally. The solution also provides users with the necessary tools to track reservations, payment schedules and leads automatically. HoneyBook can be integrated with third party tools such as Calendly, QuickBooks, Zapier, Google Calendar, Gmail, and more to create seamless workflows and data synchronization.

Pricing starting from:

US$39,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to HoneyBook

Key benefits of HoneyBook

• The secure online payment functionality within HoneyBook saves the time, effort and money needed to make multiple trips to the bank each week to deposit checks received.

• HoneyBook provides users with powerful tools to automatically track payment schedules, reservations, and leads.

• The reporting feature allows users to monitor analytics on key metrics, including the combined value of all events, success rates, the percentage of posting, and more.

• HoneyBook allows users to set up email reminders that are automatically sent to customers when payments are due

• The platform enables all parties to see and share timelines, view event details such as dates, times, and addresses and communicate via email.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

US$39,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to HoneyBook

Images

HoneyBook Software - Contracts
HoneyBook Software - Invoicing
HoneyBook Software - Payments
HoneyBook Software - Automations
HoneyBook Software - App
HoneyBook Software - Scheduling
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HoneyBook video
HoneyBook video
HoneyBook Software - Contracts
HoneyBook Software - Invoicing
HoneyBook Software - Payments
HoneyBook Software - Automations
HoneyBook Software - App
HoneyBook Software - Scheduling

Features

Total features of HoneyBook: 135

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Scheduling
  • Authentication
  • Availability Management
  • Billing & Invoicing
  • Billing Portal
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Canned Responses
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Completion Tracking
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Library
  • Contract Drafting
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Dashboard
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Deadline Management
  • Debit/Credit Card Processing
  • Design Templates
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Response Control
  • Employee Management
  • Employee Scheduling
  • Event Scheduling
  • Expense Tracking
  • FAQ
  • Facility Scheduling
  • File Sharing
  • Financial Management
  • For Mac Devices
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forms Automation
  • Forms Management
  • General Ledger
  • Group Scheduling
  • Hourly Billing
  • In-Person Payments
  • Interaction Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Knowledge Management
  • Lead Generation
  • Lead Management
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Monitoring
  • Multi-Channel Communication
  • No-Code
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Payment Processing Services Integration
  • Pipeline Management
  • Pre-built Templates
  • Process Modeling & Designing
  • Project Billing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Proposal Generation
  • Proposal Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • RFP Management
  • Real Time Notifications
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Escalation
  • Response Management
  • Room Booking
  • Rules-Based Workflow
  • Sales Pipeline Management
  • Scheduling
  • Search/Filter
  • Signature Management
  • Social Media Integration
  • Source Tracking
  • Status Tracking
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Team Collaboration
  • Templates
  • Third Party Integrations
  • Time Tracking
  • To-Do List
  • Version Control
  • Web-based Deployment
  • Whitelisting/Blacklisting
  • Workflow Configuration
  • Workflow Management

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Reviews

Overall rating

4,8 /5
(569)
Value for Money
4,7/5
Features
4,6/5
Ease of Use
4,6/5
Customer Support
4,8/5

Already have HoneyBook?

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Showing 5 reviews of 569 Read all reviews
Showing 5 reviews of 569
Carlos
Overall rating
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A must for busy event people

Reviewed on 2019/10/31

Customer service is great, they get back to asap and help you with anything.

Customer service is great, they get back to asap and help you with anything.

Pros

Automating my payments and collecting for me. Using the app i don't have to be in front of a computer to check on customers contracts.

Cons

no scheduling within the software in which I heard they were working on this. The ability to add someone that works for you and not see contract just logistics.

Alternatives Considered

17hats

Reasons for Switching to HoneyBook

I was on the forefront of it and they walked me into it , I don't think there were many alternatives as there is now

Response from HoneyBook

Happy to hear you are enjoying the HB app Carlos! Please keep an ear out shortly for more news on exciting up coming features!

Taylann
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best business decision!

Reviewed on 2022/07/30

Incredible. I can't see us using any other program.

Incredible. I can't see us using any other program.

Pros

Integration with gmail for scheduling, payment processing and mobile app! Also, how easy it is to use and how it maximizes the client experience.

Cons

For our industry, it is lacking an edidable document such as a BEO or Event Details Sheet - I wish this type of document would be an option.

Alternatives Considered

Dubsado

Reasons for Choosing HoneyBook

Smaller company management and better fit for our current business.

Switched From

Caterease

Reasons for Switching to HoneyBook

Mobile app and integration with Gmail for scheduling tool.
Paige
Overall rating
  • Industry: Photography
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Not User Friendly - Difficult Learning Curve

Reviewed on 2018/06/07

Pros

Keeps contracts in one place, able to accept credit cards. You can network with other vendors, and they seem to really concentrate more on this than actually developing software that works well.

Cons

I am a "founding" Honeybook user and bought the lifetime membership. At first, HB was very convenient. The learning curve was very frustrating as the online software had many MANY bugs. It still does. The entire premise behind the software was to free up your time, have all your projects in one place, sign contract, get paid, etc. Yes, great idea! However, the software has so many glitches! You're not able to even edit a person in your contacts. Their customer support team used to be great you could actually message a real person - now you have to wait a day or two to get an email answer and most of the time they just send you a link to deal with your problem. Once you email your client the contract, everything goes down the Honeybook "rabbit hole". My clients are tech savvy and they can't even figure out Honeybook - the emails that I've received from frustrated clients is numerous. Save your time and money and get another online software that will actually do the job - like Sprout Studio or Dubsado. Wish I would have done that from the beginning. Regretting my purchase since my lifetime "membership" isn't transferrable and Honeybook continues to make money off of me by accepting credit card payments. I looked at 17hats, which also didn't have great reviews before I purchased Honeybook. Moving on, however, I'm assuming that the process will not be easy transferring existing contracts and other office files.

Alicia
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

HoneyBook - One Stop Shop for New entreprenuers

Reviewed on 2022/12/02

Overall, I am willing to grow with the project since it has been so amazing so far!

Overall, I am willing to grow with the project since it has been so amazing so far!

Pros

I just love that everything that is needed for a online service business is there, The contact form right until the feedback request can be automated and processed.

Cons

I am not too crazy about not being able to have one client on multiple workflows and the calendar feature is not as robust.

Alternatives Considered

Dubsado and ClickUp

Reasons for Switching to HoneyBook

So much easier to use, that simple.
Ariel
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Honeybook is AMAZING!!!

Reviewed on 2022/05/25

My overall experience with Honeybook has been incredible. I use the program for contract, invoices,...

My overall experience with Honeybook has been incredible. I use the program for contract, invoices, payment processing, reports, automations, client contact, calendars, questionnaires, and so much more!

Pros

What I love most about Honeybook is that most of my business needs can be handled through them! Aside from client galleries- it’s all done here on Honeybook. The program is organized, intuitive, and includes so many features! It’s easy to learn and use. I can’t imagine running my business without it!

Cons

I have no cons. This meets and exceeds all expectations that I would have for a CRM.

Alternatives Considered

Dubsado and Pixieset

Reasons for Choosing HoneyBook

I made the switch from my previous CRM due to countless recommendations from others in my field. After my trial, I was hooked!

Reasons for Switching to HoneyBook

Honeybook is so much more user friendly and easy to use!
Showing 5 reviews of 569 Read all reviews

HoneyBook FAQs

Below are some frequently asked questions for HoneyBook.

HoneyBook offers the following pricing plans:

  • Starting from: US$39,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Starter Plan: $19 per month, or billed annually at $16 per month. Essentials Plan: $39 per month, or billed annually at $32 per month. Premium Plan: $79 per month, or billed annually at $66 per month.

HoneyBook has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

HoneyBook supports the following languages:

English

HoneyBook supports the following devices:

Android (Mobile), iPhone (Mobile)

HoneyBook integrates with the following applications:

10to8, AWeber, ActiveCampaign, Acuity Scheduling, Agile CRM, Airtable, Asana, Avaza, Basecamp, BenchmarkONE, Calendly, Chatfuel, ClickFunnels, ClickUp, CoSchedule Marketing Suite, Cognito Forms, Constant Contact, ConvertKit, Drift, Drip, Dropbox Business, Dropbox Sign, Emma, Evernote Teams, FreshBooks, Gmail, Google Analytics 360, Google Calendar, Google Contacts, Google Docs, Google Drive, Google Forms, Google Hangouts, Gravity Forms, Hive, HubSpot CRM, Insightly, Instagram, Keap, Klaviyo, Mailchimp, Mailshake, Mautic, MeisterTask, Meta for Business, Microsoft 365, Microsoft Excel, Microsoft To Do, OneDrive, Ortto, PayPal, Planning Pod, Process Street, Quickbooks Online, Route4Me, Salesforce Sales Cloud, Schedule it, Shopify, Slack, Square for Retail, Squarespace, Streak, Stripe, Teachable, Teamwork, TextMagic, Thryv, Todoist, Toggl Track, Trello, Twilio, Typeform, Wave Accounting, WooCommerce, WordPress, Wrike, Xero, Zapier, Zoho Mail, monday.com

HoneyBook offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for HoneyBook.