About Tangoe TEM

Tangoe Telecom Expense Management software provides procurement management, best-in-class contract sourcing, asset expenses management, consulting, and more. With the aim of improving operational and expense costs, Tangoe TEM boasts a range of features and support to aid businesses with their expense management and provide one central solution for supporting any expense, asset or usage type.

The tools within Tangoe TEM help users to reduce business costs, control delivery costs, create savings opportunities and business processes, reach service level agreements, audit and validate assets, implement governance, and enable business awareness and analysis. With strategic consulting, Tangoe TEM gives users advice on how to optimize expenses, align rates with market conditions, migrate appropriate liability models, and more.

With the aim of minimizing and streamlining costs, Tangoe TEM’s expense management features provide the tools to process invoices, validate audits, resolve disputes, optimize, and manage contracts and payments. Business users can manage their finances with cost and performance tracking, budgeting, forecasting and service level management. Tangoe TEM provides a usage management feature to identify overspending and align budgets, as well as procurement tools to carry out and streamline ordering and fulfillment.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Tangoe TEM

Key benefits of Tangoe TEM

  • Global IT Expense Management (ITEM) solution to provide complete visibility into all IT spend.

  • Implement Tangoe TEM’s best-in-class practices when creating contracts.

  • Build a catalog of both fixed or mobile services to gain visibility and insight.

  • Reduce asset expenses by minimizing mobile and fixed total cost of ownership.

  • Benefit from Tangoe TEM’s consulting & support on a range of subjects relating to telecom expense management.

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, Germany, India, United States

    Supported Languages

    English

    Pricing starting from:

    N/A

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Tangoe TEM

    Images

    Tangoe TEM Software - Tangoe TEM - service inventory
    Tangoe TEM Software - Tangoe TEM - finance manager cost savings
    Tangoe TEM Software - Tangoe TEM - finance manager invoices
    Tangoe TEM Software - Tangoe TEM - invoicing
    View 4 more
    Tangoe TEM Software - Tangoe TEM - service inventory Tangoe TEM Software - Tangoe TEM - finance manager cost savings Tangoe TEM Software - Tangoe TEM - finance manager invoices Tangoe TEM Software - Tangoe TEM - invoicing

    Features

    Total features of Tangoe TEM: 27

    • Asset Lifecycle Management
    • Audit Management
    • Benchmarking
    • Billing for Data
    • Billing for Voice
    • Budgeting/Forecasting
    • Call Monitoring
    • Chargeback Tracking
    • Contract Negotiation
    • Contract/License Management
    • Customization
    • Discount Management
    • Financial Management
    • Fixed Line Compatibility
    • IRS Compliance
    • Internal Cost Allocation
    • Invoice Processing
    • Long Distance WiFi Support
    • Mobile Line Compatibility
    • Move / Add / Change Options
    • Multiple Payment Options
    • Procurement Management
    • Split Billing
    • Supports WiFi Hotspots
    • Supports WiMAX
    • Trouble Ticketing
    • Usage Tracking/Analytics

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    Management of Things

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    Reviews

    Overall rating

    3,4 /5
    (12)
    Value for Money
    3,3/5
    Features
    3,3/5
    Ease of Use
    3,3/5
    Customer Support
    3,3/5

    Already have Tangoe TEM?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 12
    Jayne W.
    Overall rating
    • Industry: Textiles
    • Company size: 5 001-10 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Tangoe Rivermine TEM Review

    Reviewed on 2017/02/17

    We were able to implement the Rivermine system in 6 months without any major problems with limited...

    We were able to implement the Rivermine system in 6 months without any major problems with limited Staff; along with meeting the ROI analysis - the Tangoe Team was great to work with! We continue to meet on a regular basis to ensure we are utilizing and understanding all capabilities of the software and I recently joined the monthly and quarterly user group meetings.

    Pros

    I like automation, eliminating paper bills and loading the contracts; also having telecom inventory in 1 platform and ease of use for the mobile store and having the capability of the user printing mobility reports. Freeing up my time to work on other telecom / procurement projects.

    Cons

    When you select something, it appears that you need to select the option twice. When searching for mobility circuits, should have an option to select by user name.

    John M.
    Overall rating
    • Company size: 10 000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Tangoe TEM

    Reviewed on 2017/02/24

    We have been using Tangoe's software platform to manage our global telecom spend for the last two...

    We have been using Tangoe's software platform to manage our global telecom spend for the last two years. The platform has enabled us to eliminate timely manually processes, enhanced our audit controls, and provides a database of spend data that can be leveraged for financial analysis and vendor negotiations. The tool is easy to use with minimal learning curve for new employees. Tangoe's customer support is always available and willing to work with us on new challenges regarding cost allocations for new services and any other billing issues. I have been very satisfied with the relationship and the value we have received related to the cost.

    Pros

    Quick access to invoices and billing information.

    Cons

    Would desire more comprehensive and easier to use reporting tools.

    Crystal N.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 5 001-10 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 1.0 /10

    Change since Tangoe purchased Mobi

    Reviewed on 2021/09/16

    We've had cost benefits with the optimization piece of this, but the support has declined since...

    We've had cost benefits with the optimization piece of this, but the support has declined since Tangoe purchased Mobi. Feel free to call for detail.

    Pros

    Split Billing feature was something at the time that only Tangoe offered. That's no longer the case.

    Cons

    Lack of customization in portal, lack of ability to word things in a way that makes sense to an end-user, limited capabilities for providing additional instructions. Bots in bugs, and no alerts when activities fail. Lack of access to technical support. Things happen after Tangoe leaves for the day (EST), while Gallo loses functionality in the portal and there is no support while we are still in the work day (PST). The agents can't help, so we have to wait for our rep to respond when back in the office (so we lose a weekend sometimes).

    Jennifer C.
    Overall rating
    • Industry: Construction
    • Company size: 10 000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Easy to use

    Reviewed on 2021/09/13

    Before using Tangoe, we employed 4 employees to pay all the Telecom bills, now one person can...

    Before using Tangoe, we employed 4 employees to pay all the Telecom bills, now one person can handle all of them (excellent use of employee time.)

    Pros

    Tangoe Software is very easy to use, excellent to help with the auditing process.

    Cons

    My least favorite thing with Tangoe is that it can take up to 3 weeks to upload an invoice. If you are past due, it causes a huge delay with payment.

    Becky S.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 10 000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Tangoe TEM

    Reviewed on 2021/09/12

    Pros

    Easy to use and navigate between modules

    Cons

    Some of the functionality - cost savings, creating reports, and the attributes

    Showing 5 reviews of 12 Read all reviews

    Tangoe TEM FAQs

    Below are some frequently asked questions for Tangoe TEM.

    Tangoe TEM offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Not Available

    Contact Tangoe for pricing information.

    Tangoe TEM has the following typical customers:

    51-200, 201-500, 501-1 000, 1 001+

    Tangoe TEM supports the following languages:

    English

    Tangoe TEM supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Tangoe TEM integrates with the following applications:

    Flow, MobileIron Mobile Management, VMware AirWatch

    Tangoe TEM offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

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