About Wingmate

Wingmate offers a solution that incentivizes field service companies to send in sales leads from their day-to-day. Employees are given a simple app to report opportunities and send them instantly to the sales teams. Beyond capturing sales leads, Wingmate helps businesses to launch field staff sales campaigns, spot competitive intelligence, report equipment, customer or safety issues, and more.

Wingmate manages the entire campaign, encouraging and rewarding lead generators for sales, as well as providing detailed analytics for the office. Wingmate helps businesses to knock out competitors, up-sell existing customers, or even scout new businesses opportunities.

Wingmate works with many field service organizations with field staff, drivers, technicians etc., in industries including: environmental services, telecommunication, utilities, couriers, construction / contracting, real estate, and maintenance.

A simple and engaging mobile app is provided for field service staff forces (drivers, technicians, etc) and a bare bone CRM for sales. An analytics dashboard helps management to track the incentivization program every step of the way.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Wingmate

Key benefits of Wingmate

• Leverage the collective intelligence of your whole team by equipping them with a tool to collect intelligence and opportunities.

• Make sure everyone is on track with reminders, gamification, and email, SMS and push notifications.

• Measure and track the performance of campaigns and individuals with Wingmate's in depth analytics.

• Send the right leads to the right salespeople with Wingmate's smart lead routing.

• Action deals and communicate with the frontline via Wingmate's sales web platform.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Wingmate

Images

Wingmate Software - Field Service Management Software - Reporting App
Wingmate Software - Easy Lead Capture
Wingmate Software - Lead Dashboard
Wingmate Software - Simple CRM for Field Service Management
Wingmate Software - Team Performance Page - Field Service Management Software
Wingmate Software - Individual Performance Breakdown - Field Service Management App
Wingmate Software - Simple CRM for any Field Service Business - Lead tracking Dashboard
Wingmate Software - Field Staff - Technician Reporting from the field
Wingmate Software - Field Service Simple CRM - Map View - Geolocated
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Wingmate video
Wingmate video
Wingmate video
Wingmate video
Wingmate video
Wingmate video
Wingmate Software - Field Service Management Software - Reporting App
Wingmate Software - Easy Lead Capture
Wingmate Software - Lead Dashboard
Wingmate Software - Simple CRM for Field Service Management
Wingmate Software - Team Performance Page - Field Service Management Software
Wingmate Software - Individual Performance Breakdown - Field Service Management App
Wingmate Software - Simple CRM for any Field Service Business - Lead tracking Dashboard
Wingmate Software - Field Staff - Technician Reporting from the field
Wingmate Software - Field Service Simple CRM - Map View - Geolocated

Features

Total features of Wingmate: 119

  • AB Testing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Cataloging/Categorization
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Response Control
  • Email Tracking
  • Engagement Tracking
  • FAQ
  • Financial Management
  • Forecasting
  • Forms Management
  • GPS
  • Historical Reporting
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Job Tracking
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Database Integration
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Live Chat
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Location
  • Online Forms
  • Opportunity Management
  • Payment Collection in the Field
  • Performance Metrics
  • Pipeline Management
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Records Management
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service History
  • Social Media Integration
  • Source Tracking
  • Status Tracking
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Web Forms
  • Web-based Deployment
  • Work Order Management
  • Workflow Management

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Reviews

Overall rating

4,6 /5
(80)
Value for Money
4,5/5
Features
4,3/5
Ease of Use
4,7/5
Customer Support
4,7/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 80
Josh H.
Overall rating
  • Industry: Environmental Services
  • Company size: 10 000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool to align sales and front-line employees

Reviewed on 2019/11/08

Pros

Ease of use, intuitive, and a great team supporting the product.

Cons

During our initial setup, we did not integrate with our CRM. That made it difficult for us to track progress in multiple platforms. I understand that functionality now exists and would be something that we'd explore in the future.

Response from Wingmate

Josh,

Thank you for the review. As a respected veteran at WM, your kind words mean a lot to us. Looking forward to making that integration happen!

Brian J.
Overall rating
  • Industry: Textiles
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best CRM/Lead Generation program in the market

Reviewed on 2021/08/18

A+!!!! [SENSITIVE CONTENT] and all his team members are truly amazing. They are willing to listen...

A+!!!! [SENSITIVE CONTENT] and all his team members are truly amazing. They are willing to listen to improvement suggestions and often find a way to add those requests to your platform. I can't say enough out our PM [SENSITIVE CONTENT]! He is amazing and I don't want to talk him up too much for fear that someone may try to snag him up, but he is awesome! The behind the scene people [SENSITIVE CONTENT] are also very easy to get a hold of and extremely responsive and helpful.

Pros

Very easy and user friendly. Willing to make improvements on the fly that allow for more ease of use from the user. Front-line users can add leads in 2 to 3 steps with little typing required. The app allows you to pull information about an account instantly. Customize the program for our needs and take our input to make the program even better.

Cons

I wasn't available or I didn't start using it sooner!

Scott S.
Overall rating
  • Industry: Telecommunications
  • Company size: 51-200 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 4.0 /10

Wingmate

Reviewed on 2019/10/08

Pros

Wingmate allows anyone within an organization to submit potential leads. The application isn't at all industry-specific so it can be used in any sales environment.

Wingmate can be accessed on mobile platforms, allowing a lead to be submitted anywhere.

Cons

The turnaround time with submitted leads is too slow to be effective. Although Wingmate keeps tracks of all leads (and who submitted them), it is generally faster to forward a lead directly to sales personnel.

This might be an issue with our company's implementation but during my time using the application I found my leads would not receive a follow-up for longer periods of time.

Response from Wingmate

Thank you for the feedback Scott! While we would love it if every lead receives as much attention as possible, response rates do vary quite a bit between the companies that we work with. I would suggest discussing this with your sales manager and sales team, hopefully it will lead to many more closes for your company.

If you ever have any suggestions about the app we'd love to hear it!

Mitch M.
Overall rating
  • Industry: Facilities Services
  • Company size: 501-1 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesome, intuitive and just what we want

Reviewed on 2021/08/10

Wingmate has been very responsive.

Wingmate has been very responsive.

Pros

See above - it is awesome, intuitive and easy.

Cons

There is no way that I know of to edit the photos.

Verified Reviewer
Overall rating
  • Industry: Information Services
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Wingmate Can Be A Valuable Asset

Reviewed on 2021/08/09

So far I find it easy to use, but get the feeling it's still in the earlier stages of development....

So far I find it easy to use, but get the feeling it's still in the earlier stages of development. Once they get a few bugs worked out, it will have greater potential. I do recommend the app.

Pros

The functionality of the app is pretty good. It's easy to capture what you need quickly while out & about. The design/interface isn't confusing.

Cons

When comparing it to the website version, some drop-downs/menus simply don't match up (ie more options on the web version). Also, the different tabs at the top within the app do not display leads properly unless you close the app then reopen.

Showing 5 reviews of 80 Read all reviews

Wingmate FAQs

Below are some frequently asked questions for Wingmate.

Wingmate offers the following pricing plans:

  • Starting from:
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

The more users you put on the platform, the lower the cost.

Wingmate has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

Wingmate supports the following languages:

English

Wingmate supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Wingmate integrates with the following applications:

Salesforce Sales Cloud

Wingmate offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Wingmate.