Gopher Leads

Gopher Leads

Frontline sales incentivization platform

4.5/5 (22 reviews)

Gopher Leads Overview

Gopher Leads offers a solution that incentivizes frontline teams to send in sales leads from their day-to-day. Employees are given a simple app to capture opportunities and send them instantly to the sales teams. Beyond capturing sales leads, Gopher Leads helps businesses to launch frontline sales campaigns, spot competitive intelligence, report equipment, customer or safety issues, and more.

Gopher Leads manage the entire campaign, encouraging and rewarding lead generators for sales, as well as providing detailed analytics for the office. Gopher Leads helps businesses to knock out competitors, up-sell existing customers, or even scout new businesses opportunities.

Gopher Leads work with many service based organizations with frontline drivers, technicians etc., in industries including: environmental services, telecommunication, utilities, couriers, construction / contracting, real estate, and maintenance.

A simple and engaging mobile app is provided for frontline forces (drivers, technicians, etc) and a bare bone CRM for sales. An analytics dashboard helps management to track the incentivization program every step of the way.

Pricing

Starting from
$99/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, Europe, United States

Supported Languages

English

Gopher Leads Reviews

Overall rating
4.5/5
86% positive reviews
13
Excellent
6
Very good
3
Average
0
Poor
0
Terrible
Tyler K.

Ease of use, Portability, Time, Picture, Communication back to sales rep. Information in Email.

Used Daily for 1-5 months
Reviewed on 2017/07/06
Review Source: Capterra

Trying something and experiencing something new. Being part of a Beta program. The fast installation with customers.

Pros

I enjoyed the portability aspect of being able to send in the referrals off of the phone instead of having to log into a computer. I enjoyed the detailed aspect of the emails. Instead of logging into each one individually. The e-mail gave the notes and it had a lead number in the subject line. When sending in referrals. They were dealt in a timely matter and if there was anything more I needed to add in, I could at anytime. Very easy to use.

Cons

I found that the pictures when taken would make the picture smaller. It would cut off some of the address or the name and there was no way to enlarge it. I found that the Gopher program did not tie in with the Telus Program, so there are some issues with not being paid the right amount or the sales not registering properly on the Telus end. Leads only lasted for a certain amount in the system before they were removed off of the application due to the amount of volume. It would be nice to have a search on it or list them in folders by month. It was only used for sales. Using it for upgrades or adding software would be a nice addition.

Response from Gopher Leads

Thanks Tyler for your awesome review and insightful feedback! It has been great working with your organization. Hopefully, we will be back once we get a formal program hashed out.

In regards to the picture issue, our technology team is working hard to reduce this from happening. Because we see so many different smartphones being used, It takes a little time to make the picture size the same on every device.

Once again thanks for your support and it's been a pleasure working with you and your team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Cody F.

The gopher system works great, I hope that we continue to use it

Used Weekly for 1-5 months
Reviewed on 2017/07/06
Review Source: Capterra

Pros

I like that it was simple to use, it kept you informed on your sales and the contact with the customer, as well as a way to reply to the CSR. It is quick and easy to take a screen shot and auto fill the address

Cons

I found that it started out really well with quick response to the customer, the last while it has been 3 days to a week before there was even an attempt at customer contact. Also I would like to see the manual money cash out come into affect so that you can choose when to be paid out for your sales (kind of like a savings account)

Response from Gopher Leads

Thanks Cody for your awesome review and insightful feedback! It has been great working with your organization. We hope to continue in the future as well.

Regarding the slowness in response by some of your sales colleagues: yes we agree that response times could improve. One of the things we take pride in at Gopher Leads is providing transparency to everyone involved in the program to ensure all move towards becoming more efficient and cooperative as a team in providing great value to your customers. Some folks are quicker to adapt to new, improved technology and some take a little longer. But over time, we do see excellent and improving cooperation amongst technicians and sales.

In regards to the payouts, because this was a pilot your organization requested that they handle payouts.

Once again thanks for your support and it's been a pleasure working with you and your team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Caleb K.

It was great to see who was working on your order.

Used Daily for 1-5 months
Reviewed on 2017/07/06
Review Source: Capterra

Knowledge is one great benefit of this product. Our old system left you in the dark on referrals for our customers now we can have up to date info for our customers.

Pros

Putting a name to the one working on order even if it took long to get working you had contact and reasons why the delay.

Cons

That is gone I wish we still had it. I wish we could have had access to the payout feature. Other than that no cons.

Response from Gopher Leads

Thanks Caleb for your awesome review! It has been great working with your organization. Hopefully, we will be back once we get a formal program hashed out.

Once again thanks for your support and it's been a pleasure working with you and your team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Emma L.

Great tool to increase leads and improve corporate communication.

Used Weekly for 6-12 months
Reviewed on 2016/12/02
Review Source: Capterra

Gopher helped our business increase the number of relevant leads by empowering our field-based staff to share potential business opportunities directly with head office. Communication across our entire organization was strengthened with the use of the platform.

Pros

Increases the number of relevant leads received
Quick turn around from lead generation to lead conversion
Ability to set and measure performance goals
Communication across the organization was strengthened

Response from Gopher Leads

Thanks Emma! It's been a pleasure working with you and your team. We hope to continue to provide value for you. Thanks again.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Shawn B.

Good program for set ups

Used Weekly for 1-5 months
Reviewed on 2017/07/06
Review Source: Capterra

Pros

quick easy and friendly for techs to use, quick communication from reps, app is well put together and easy to navigate

Cons

long wait times after leads were closed and not enough comm between the app reps and tech, more comm neccesary while closing sale

Response from Gopher Leads

Thanks Shawn for your insightful comments and awesome review! It has been great working with your organization.

Regarding the slowness in response by some of your sales colleagues: yes we agree that response times could improve. One of the things we take pride in at Gopher Leads is providing transparency to everyone involved in the program to ensure all move towards becoming more efficient and cooperative as a team in providing great value to your customers. Some folks are quicker to adapt to new, improved technology and some take a little longer. But over time, we do see excellent and improving cooperation and communication amongst technician and sales teams.

Once again thanks for your support and it's been a pleasure working with you and your team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Gopher Leads Pricing

Starting from
$99/month
Pricing options
Free Trial
Free
Subscription
Value for money

The more users you put on the platform, the lower the cost.

Gopher Leads Features

  • CRM Integration
  • Reporting & Statistics
  • Sales Reporting
  • Sales Tracking
  • Third Party Integration

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Collaboration Tools
  • Contact Database
  • Customizable Templates
  • Data Import/Export
  • Email Integration
  • Lead Capture
  • Lead Management
  • Monitoring
  • Real Time Data
  • Sales Analytics
  • Search Functionality

Additional information for Gopher Leads

Key features of Gopher Leads

  • CRM integration
  • CRM tools
  • Email notifications
  • Employee recognition
  • Employee rewards
  • Gamification engine
  • Incentivization
  • Performance reports
  • Reporting & dashboard
  • Sales reporting
  • Sales tracking
  • Third party integration

Benefits

  • Leverage the collective intelligence of your whole team by equipping them with a tool to collect intelligence and opportunities.

  • Make sure everyone is on track with reminders, gamification, and email, SMS and push notifications.

  • Measure and track the performance of campaigns and individuals with Gopher Leads' in depth analytics.

  • Send the right leads to the right salespeople with Gopher Leads' smart lead routing.

  • Action deals and communicate with the frontline via Gopher Leads' sales web platform.

  • Gopher Leads FAQs

    Below are some frequently asked questions for Gopher Leads.

    Q. What type of pricing plans does Gopher Leads offer?

    Gopher Leads offers the following pricing plans:

    Starting from: $99/month

    Pricing model: Free, Subscription

    Free Trial: Available

    The more users you put on the platform, the lower the cost.

    Q. What are the main features of Gopher Leads?

    Gopher Leads offers the following features:

    • CRM integration
    • CRM tools
    • Email notifications
    • Employee recognition
    • Employee rewards
    • Gamification engine
    • Incentivization
    • Performance reports
    • Reporting & dashboard
    • Sales reporting
    • Sales tracking
    • Third party integration

    Q. Who are the typical users of Gopher Leads?

    Gopher Leads has the following typical customers:

    Large Enterprises, Mid Size Business, Public Administrations, Small Business

    Q. What languages does Gopher Leads support?

    Gopher Leads supports the following languages:

    English

    Q. What type of pricing plans does Gopher Leads offer?

    Gopher Leads has the following pricing plans:

    Free, Subscription

    Q. Does Gopher Leads support mobile devices?

    Gopher Leads supports the following devices:

    Android, iPhone

    Q. What other apps does Gopher Leads integrate with?

    Gopher Leads integrates with the following applications:

    Microsoft Dynamics CRM, Salesforce Sales Cloud

    Q. What level of support does Gopher Leads offer?

    Gopher Leads offers the following support options:

    Phone Support