About Donorbox

Donorbox is an embeddable, localized donation form / plugin for websites, designed to encourage recurring donations with fast, multi-step checkout. Organizations can seamlessly embed a custom form to their website or use a popup widget. The form builder allows users to collect custom questions from donors, ask donors where to designate their donation, and dedicate their donation in honor of someone.

With Donorbox, organizations can accept monthly recurring donations. Pre-filled custom amounts with descriptions let donors feel great by knowing what they're contributing to. Donors also have full control over their monthly recurring donations. Forms are localized in Spanish, French, German, Italian, Portuguese, Danish, and Swedish, and are optimized for desktop, mobile phones, and tablets.

Donorbox makes it possible to accept payments via credit cards, ACH bank transfers as well as PayPal and Stripe, and offers customizable receipt texts. The platform is compatible with all CMS systems including WordPress, Weebly, and Squarespace, and integrates with Salesforce, MailChimp, and more.


Key benefits of Donorbox

  • Give donors the option to make monthly recurring donations.

  • Accept donations by Credit Card, ACH, and PayPal.

  • Donorbox's donation goal meter helps encourage more donations.

  • Accept donations via the organization's Facebook Page.

  • Credit card infos are encrypted, tokenized, and safely stored with the Stripe payment processor.

  • Images

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    Not sure about Donorbox? Compare with a popular alternative

    Donorbox

    4,8 (238)
    VS.
    Highly reviewed

    Starting Price

    US$0,00
    month
    US$100,00
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    56
    71

    Integrations

    23
    1

    Ease of Use

    4,7 (238)
    4,6 (664)

    Value for Money

    4,7 (238)
    4,6 (664)

    Customer Service

    4,8 (238)
    4,7 (664)
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    Reviews

    Overall rating

    4,8 /5
    (238)
    Value for Money
    4,7/5
    Features
    4,6/5
    Ease of Use
    4,7/5
    Customer Support
    4,8/5

    Already have Donorbox?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 238
    Jennifer
    Jennifer
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Proven results

    Reviewed on 2022/12/07

    Pros

    Ease of creating campaign pages. donor managementeasy to pull reportsrecurring donation portal is super helpful set upflow of site is easyvery responsive support team.QR CODES had expanded our ability to fundraise onlineSaw a huge jump in online gifts since starting with donorbox!Saved on employee time and headaches!

    Cons

    After donation page should be HTLM editable to allow for creative control. Ability to deploy a thank you video through the donor management system, that would then update through Salesforce (maybe by creating a link to the video?). That would be a big benefit.

    RussAhna
    Overall rating
    • Industry: Individual & Family Services
    • Company size: 2–10 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great Service | Would Recommend

    Reviewed on 2022/12/12

    I had a great experience with Donorbox because Donorbox values people and individuals doing work...

    I had a great experience with Donorbox because Donorbox values people and individuals doing work like our organization and it shows in how they operate and how their services work. Set up and implementation were a breeze and the Donorbox representatives emailing me always gave me clear, honest, and direct answers to all inquiries.

    Pros

    I like its accessibility most. Between the price, the pay options available to donors, the multiple notifications for contributions, and then the fast and friendly customer service, it was definitely a great choice for the needs of our organization.

    Cons

    I do wish the donor-facing page for individual campaigns would have more styling options. A few more font options and a few more background options would do it for me. I think that wouldn't be too much to change, while still recognizing the service I used was free. Additionally, though I received a quick and thorough response about this from a Donorbox customer service representative, I also wish the information about Paypal and Stripe fees were a little more clear during set up. This wouldn't have changed our choice to go with Donorbox but it would have given us more room to prepare to add this information to our budgeting documents.

    Amanda
    Overall rating
    • Industry: Political Organization
    • Company size: Self Employed
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    "Free" tier is not free!!!

    Reviewed on 2019/10/31

    Money was held for a long time, may have cost me the election as a small grassroots candidate....

    Money was held for a long time, may have cost me the election as a small grassroots candidate. Stripe fees were also terrible. If I run again, I will not be choosing Donorbox. It's only for big-money candidates, apparently.

    Pros

    Ease of use, at least at first. Liked the plugin option for website

    Cons

    Fees are excessive compared to other platforms

    Response from Donorbox

    Hi Amanda!

    Thank you for your feedback. We're really sorry you didn't have a very good experience with Donorbox.

    Regarding your fees: Donorbox is actually amongst the lowest-priced donation platforms available. Other platforms usually appear cheaper because they aren't always upfront about mandatory fees. We use Stripe and PayPal as payment processors, as many other platforms do. You can find all our pricing is upfront here - https://donorbox.org/pricing.

    Regarding your donations being held: Please be assured that Donorbox does not hold onto your donations at any time. These delays are usually caused when Stripe requires additional info. They release the funds once they receive it.

    We hope you would reconsider trying Donorbox again. We'd love to have you with us again. If you have any trouble, please drop us a message at https://donorbox.zendesk.com/hc/en-us/requests/new.

    Jake
    Overall rating
    • Industry: Media Production
    • Company size: 2–10 Employees
    • Used Monthly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Donorbox: the Patreon alternative you didn't know existed!

    Reviewed on 2020/06/26

    Honestly, much better than I expected. Super easy to use. The design of the home landing page...

    Honestly, much better than I expected. Super easy to use. The design of the home landing page didn't scream 'quality' to me, but once I signed up I realized I was wrong. This is a very professional group.

    Pros

    I LOVE that Donorbox was so easy to set up. And their customer service was so quick to respond, answering the questions I had. Basically, I am a for profit, but I use Donorbox for general support of my media production content. Patreon supporters wanted a backup, and Donorbox offers that, and also offers the ability to get one-time payments for supporters.

    Cons

    No cons. I like how it integrates with Stripe to be honest. Easy to set up.

    Alternatives Considered

    Podia

    Reasons for Switching to Donorbox

    Donorbox customer service was easier to get ahold of

    Response from Donorbox

    Hi, Jake!

    Thank you so much for your awesome review of Donorbox! We're thrilled that you're enjoying your experience with us. We really appreciate your feedback and our team has made note of it.
    If you ever need our help or have any ideas on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!

    Linda
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2–10 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    For Online Nonprofit donations

    Reviewed on 2023/01/04

    It has worked for us since 2016 and appreciate how stable it is.

    It has worked for us since 2016 and appreciate how stable it is.

    Pros

    It is a One click donation platform that works for Donors

    Cons

    A challenge to figure out how to get to customer service

    Alternatives Considered

    PayPal

    Reasons for Switching to Donorbox

    Built into button choices building a website in Weebly
    Showing 5 reviews of 238 Read all reviews

    Donorbox FAQs

    Below are some frequently asked questions for Donorbox.

    Donorbox offers the following pricing plans:

    • Starting from: US$0,00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Donorbox charges platform fee of 1.5% for the month's donations.

    Donorbox has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000

    Donorbox supports the following languages:

    Brazilian Portuguese, Danish, Dutch, English, European Portuguese, French, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish, Traditional Chinese

    Donorbox supports the following devices:

    Donorbox integrates with the following applications:

    ActiveCampaign, Bloomerang, FreshBooks, Google Analytics 360, HubSpot CRM, Kindful, Little Green Light, Mailchimp, Meta for Business, PayPal, QuickBooks, Rock RMS, Salesforce Sales Cloud, Salesforce.org Nonprofit Cloud, Salsa CRM, Shopify, Squarespace, Stripe, The Giving Block, Weebly, Wix, WordPress, Zapier

    Donorbox offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Donorbox.