About Synerise

Synerise is using Artificial Intelligence to completely change the modern approach to data management. The well-devel ecosystem provides the power to collect information about end customers from multiple sources, analyze that data, and reach conclusions about how to optimize business processes: all in real-time. Synerise offers its own unique, lightning-quick database, ready business solutions based on machine learning and an open platform, that can adapt to every customer need.


Key benefits of Synerise

  • Synerise gathers real-time transactional, behavioral, and demographic customer data from multiple online & offline channels in one place.

  • The platform analyzes all gathered data to prepare personalized offers, communication campaigns and recommendations for every client.

  • Decision makers can plan, personalize and optimize the customer journey with event triggered actions across various platforms and devices.

  • Companies using Synerise platform can experience multiple business benefits, including:
    - Increase in margins
    - Increase in user activity
    - Increase in the average cart value
    - Increase in the purchase frequency
    - Increase in the customer information base
    - Decrease in promotional costs

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    Synerise Software - Business Intelligence and Analytics
    Synerise Software - Loyalty Platform
    Synerise Software - Workflow Automation
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    Synerise Software - Business Intelligence and Analytics
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    Not sure about Synerise? Compare with a popular alternative

    Synerise

    4 (3)
    VS.
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    Starting Price

    No pricing found
    €799,00
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    142
    76

    Integrations

    7
    22

    Ease of Use

    4,3 (3)
    4,7 (10)

    Value for Money

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    4,6 (10)

    Customer Service

    4,3 (3)
    4,8 (10)
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    Reviews

    Overall rating

    4 /5
    (3)
    Value for Money
    3,3/5
    Features
    4/5
    Ease of Use
    4,3/5
    Customer Support
    4,3/5

    Already have Synerise?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 3 reviews of 3
    Krzysztof
    Krzysztof
    Overall rating
    • Industry: Banking
    • Company size: 5 001–10 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Synerise - this Customer Data Platform that gives unlimited possibilities for future !

    Reviewed on 2020/09/28

    Synerise puts a lot of effort to build Customer Data Platform with advanced features and best UI/UX...

    Synerise puts a lot of effort to build Customer Data Platform with advanced features and best UI/UX experience for users and marketers. Enterprices can define advanced rules and groups with required access rights. Dynamic content campaigns may be subject to an approval process prior to implementation. Whole solution allows people to work on the same tool, and allows you to control and manage campaigns for even large companies.

    Pros

    Synerise platform has features which are avaliable in many separate marketing cloud solutions.
    Easy to build customer identification and integration with current data in other systems is most of the powerfull solutions I know. In Synerise I can build effective omnichannel real-time analytics, custom dashboards, real time campaigns for every possible channel and media, use A/B/X testing to choose best communication. Every collected data can be stored in Terrarium data storage very effectively, thanks to this you can use at low costs large volumes of data.

    Cons

    Every product can be improved and has some inconveniences. However, it is very important to listen to customer feedback and quickly fix malfunctions and improve good solutions. Synerise team is always close to every customers to improve product.

    Alternatives Considered

    Adobe Campaign and Marketo Engage

    Reasons for Switching to Synerise

    The Synerise team perfectly understands the needs of the business and develops the product to meet the highest standards. Only one at that time who can build on premises instalation, competition mostly on the cloud. Local development team.
    Verified Reviewer
    Overall rating
    • Industry: Computer Software
    • Company size: 2–10 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    best tool for analyze the behavior of the customers

    Reviewed on 2022/06/28

    my overall experience with Synerise it is that allows to know the needs of the customers before the...

    my overall experience with Synerise it is that allows to know the needs of the customers before the customer decides what he wants

    Pros

    this platform has been designed to help the specialties in marketing, which practice retail, agencies that use the media

    Cons

    I would say that at the moment, I have nothing to report concretely

    Lucja
    Overall rating
    • Industry: Retail
    • Company size: 201–500 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    Synerise is complicated and rather expensive - not recommended for medium size e-shops

    Reviewed on 2022/02/06

    product recommendation frames were blocked by adblocks due to 3rd party cookies Synerise focus, A/B...

    product recommendation frames were blocked by adblocks due to 3rd party cookies Synerise focus, A/B testing was easy and working good

    Pros

    It has a very good marketging and trainings, quite good customer support, good A/B testing features

    Cons

    AI algorithms are not well trained and deliver poor results, it is relatively expensive, the support is good but you have to wait for it sometime if you are not a big e-shop, integrations are difficult and expensive

    Synerise FAQs

    Below are some frequently asked questions for Synerise.

    Synerise offers the following pricing plans:

    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Synerise offers a variety of flexible pricing models that accommodate the growth dynamics of each client’s business. The costs are based on the number of interactions, or Data Points (DPs) of the client’s systems with the platform. Each Data Point represents an event registered by the platform e.g. a page visit, a recommendation shown, a pop-up, a transaction, emails sent, web-pushes etc. Synerise offers three pricing and billing models: Pay-As-You-Go: based on consumption measured by DPs in any corresponding period (a month/quarter) Revenue-Sharing: the fee is a percentage-based honorarium and linked to the uplift in revenue resulting from the deployment of the platform features and functionalities. Flat Fee: for enterprise clients who opt for a “fully-fledged“, on-premise, or private cloud installation. Please Contact Synerise for more information.

    Synerise has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    Synerise supports the following languages:

    English, Polish, Spanish

    Synerise supports the following devices:

    Synerise integrates with the following applications:

    Adobe Commerce, FreshMail, GetResponse, Intercom, Mailchimp, Meta for Business, PayPal

    Synerise offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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