--- description: Learn how Fusion can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Fusion Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/56/electronic-medical-records/software) > [Fusion](/software/108867/fusion) # Fusion Canonical: https://www.getapp.za.com/software/108867/fusion Page: 1 / 30\ Next: [Next page](https://www.getapp.za.com/software/108867/fusion?page=2) > Fusion is an EMR for OT, PT, \& SLP practices with features for scheduling, documentation, billing, insights, tasks, compliance, \& more > > Verdict: Rated **4.3/5** by 708 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Fusion Fusion integrates key tools into one smart platform, designed to simplify charting, goal tracking, scheduling, billing, and other daily tasks. With three flexible tiers, we meet the needs of of PT, OT, and SLP practices, reducing complexity and increasing efficiency. - Scheduling, note-taking, payment processing, and patient reminders, designed to simplify daily tasks and improve efficiency. - Custom intake forms, secure messaging, reporting, and available RCM services to optimize your practice. - Eligibility checks, claim submissions, telehealth, and a leading home exercise program to fuel practice growth. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 708 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ensora Health - **Location**: Birmingham, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$49,00 - **Pricing model**: Per User - **Pricing Details**: Multi-User plans: Essentials: Starting at $49 / user / month ($39/additional users) Core tools for scheduling, documentation, and basic billing. Advanced: $159 / user / month ($59/additional users) More flexible tools to help growing practices manage insurance claims and customize workflows Premier: $189 / user / month ($89/additional users) Our most complete plan with unlimited access to advanced features and optional add-ons - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Alerts/Notifications - Appointment Management - Assessment Management - Audit Trail - Availability Management - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Chat/Messaging - Claims Management - Claims Scrubbing - Clinical Notes - Communication Management - Compliance Management - Compliance Tracking - Confirmations/Reminders - Credit Card Processing - Customizable Forms ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Electronic Medical Records Software](https://www.getapp.za.com/directory/56/electronic-medical-records/software) ## Related Categories - [Electronic Medical Records Software](https://www.getapp.za.com/directory/56/electronic-medical-records/software) - [Physical Therapy Software](https://www.getapp.za.com/directory/76/physical-therapy/software) - [Speech Therapy Software](https://www.getapp.za.com/directory/785/speech-therapy/software) - [Occupational Health Software](https://www.getapp.za.com/directory/783/occupational-therapy/software) - [Pediatric Software](https://www.getapp.za.com/directory/797/pediatric/software) ## Alternatives 1. [Ambiki](https://www.getapp.za.com/software/2081174/ambiki) — 4.9/5 (13 reviews) 2. [TheraPlatform](https://www.getapp.za.com/software/2057575/theraplatform) — 4.4/5 (79 reviews) 3. [Net Health](https://www.getapp.za.com/software/2050113/redoc-powered-by-xfit) — 4.1/5 (163 reviews) 4. [WebPT](https://www.getapp.za.com/software/91031/webpt) — 4.2/5 (479 reviews) 5. [Jane](https://www.getapp.za.com/software/122271/jane-app) — 4.8/5 (494 reviews) ## Reviews ### "Fusion" — 5.0/5 > **Verified Reviewer** | *20 July 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: the ultimate accessibility tool for individuals with any level of vision impairment. > > **Cons**: Very complex to use by new customers and tricky > > Fusion provides the best of both worlds ----- ### "All around great product" — 5.0/5 > **Morgen** | *05 March 2025* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: They have added some new features like searching by phone number or DOB instead of by name so the improvements make this program great. > > **Cons**: There are a few options I wish would be added to Fusion such as being able to pull a report based on therapist caseload. > > Very positive. We get the answers we need. ----- ### "Some great feature, others not so much." — 3.0/5 > **Olivia** | *20 February 2025* | Medical Practice | Recommendation rating: 5.0/10 > > **Pros**: Automatic claim generation is very useful and speeds up time between therapy taking place and reimbursement. Also very helpful to be able to email/fax out of the system directly to a provider. > > **Cons**: It would be useful to be able to print off patient's appointments from their chart without having to generate a report through insights. You also cannot filter out paid and unpaid invoices, which makes printing off invoices extremely cumbersome. Because of this, I have to combine all paid invoices for one patient into one invoice so that I am not sifting through thousands upon thousands of invoices each billing cycle. I still have over 3,500 invoices two years after implementing Fusion and combining paid invoices into one. I have to individually select each invoice that I want to print and have to do them in batches since Fusion cannot generate a download that is that large at one time. I don't believe the Fusion is necessarily the best choice for a clinic of our size (1000 active patients at a given time and 55+ therapists). The suggestion feature doesn't seem to make a difference. It seems like random features/updates get added that aren't really useful at all. There is a fee or charge associated with the updates a lot of the time as well, which can be frustrating. No option for sending a reminder about a past due balance either. > > There are some aspects like assisted billing that are helpful, but then there are some very basic functions that are missing, limiting the usability of the platform. I think it would be great for a smaller clinic. ----- ### "Recommending Fusion for SLP documentation" — 5.0/5 > **Joan** | *14 February 2025* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: I love the documentation for Speech as it is efficient, diminishes documentation time and also makes documenting not so daunting. I've worked in the field 35 years and always dreaded documenting, but with Fusion its been great\! Best EMR I've experienced\! > > **Cons**: My assistant who manages all my insurance and billing finds the billing system taking alot more time that another system she uses for another professional. Because it is a headache for her without great answers for making it smoother when she has inquired, that would be what I'd say I like least. I do wish it were a little less expensive, OR a discount be offered for those long timers like myself. > > Very good for the reasons already listed above. ----- ### "Mostly satisfied." — 4.0/5 > **Leigh** | *14 February 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Ease of billing, tracking for auths/scripts/reports, task list, messaging, faxing documents > > **Cons**: Insights reports are difficult to customize and generate. Resources needs to be in a section accessible to everyone not just admins to add resources. Sign off rules should be more customizable by user (or soaps vs reports). Also once a report is started the appointment can’t be edited. We’d like them to be more separated so we can still generate the report or start it ahead of the appointment time but then still reschedule the appointment if needed. Also, adding fees for texting after we had already come on board with this feature included was frustrating. We’d also like to be able to fax patient files rather than just documents. > > Overall, we’ve been satisfied with fusion. ----- Page: 1 / 30\ Next: [Next page](https://www.getapp.za.com/software/108867/fusion?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/108867/fusion) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data