Helix ALM

Flexible, end-to-end application lifecycle management

4 /5 (24 reviews) Write a Review!

Helix ALM Overview

What is Helix ALM?

Helix ALM, formerly TestTrack, is an end-to-end application lifecycle management platform that covers each stage of the development process including requirements management, tests, and issue and bug tracking. The solution helps reduce product development risk, enables collaboration, and automates traceability with its modular suite of ALM tools which is comprised of Helix RM (requirements), Helix IM (issues), and Helix TCM (tests).

Helix ALM helps reduce product development risk by increasing visibility into projects, and simplifying collaboration across all teams and departments. The platform adapts to all classic development methodologies such as agile, v-model, waterfall, spiral, hybrid and custom. Helix ALM provides clear visibility into the development cycle including tasks, impacts of changes, product weak points, and more. Users can automate traceability by connecting requirements to test cases and bugs, as well as other work items such as risk analysis and defect resolution.

Organizations can automate the entire development process including states, transitions, events, assignment rules, triggers, escalation rules, and more. Helix ALM reporting features allow users to measure elements such as impact and burn down rates, through to project process and productivity, enabling tabbed list windows and quick filters to reduce the need to generate traditional reports. Helix ALM provides organizations with a single source of truth in order to eliminate any information silos, while ensuring that all information stays accurate and up to date at all times.

Helix ALM Overview

Pricing

Starting from
US$89,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Named Lic. $1800
Floating Lic. $4440
Subscription Monthly $89/per user


Helix ALM Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Insert test variant field codes in test case fields and steps
Save and share item lists, and switch between multiple instances of an item list with different columns, filters, and sorting
Users can be as Agile or as Waterfall as they wish, as Helix ALM adapts to any software development methodology
Automate the development process using states, events, transitions, triggers and more
Get total clarity in development in order to make better decisions
Traceability features help users ship quality products on time
The issue management module allows users to categorize, organize, and close issues
Add requirements via the requirements management module to facilitate reviews
Prove quality with test runs and test cases via the test case management module
Helix ALM screenshot: Insert test variant field codes in test case fields and steps Helix ALM screenshot: Save and share item lists, and switch between multiple instances of an item list with different columns, filters, and sorting Helix ALM screenshot: Users can be as Agile or as Waterfall as they wish, as Helix ALM adapts to any software development methodology Helix ALM screenshot: Automate the development process using states, events, transitions, triggers and more Helix ALM screenshot: Get total clarity in development in order to make better decisions Helix ALM screenshot: Traceability features help users ship quality products on time Helix ALM screenshot: The issue management module allows users to categorize, organize, and close issues Helix ALM screenshot: Add requirements via the requirements management module to facilitate reviews Helix ALM screenshot: Prove quality with test runs and test cases via the test case management module

Helix ALM Reviews

Helix ALM Reviews

Overall rating
4
/
5
Excellent
6

Very good
15

Average
2

Poor
0

Terrible
1

Value for Money
3,6
Features
3,9
Ease of Use
3,5
Customer Support
4,4
88% recommended this app
Harold P.

Helix ALM all in one package

Great, used on numerous projects. I prefer it vs a number of other tools I've used: Doors, Confluence, Jira, Jama, Matrix, Trello, Rational, and in house custom.


Shannon B.

Powerful tool for product development, learning curve is difficult for new users (using...

centralized requirement, bug and test tracking with a complete audit trail of edits, as well as "easy" automatically updating trace matrices.


Tim L.

the product is an example of an old desk top application


Ken W.

Helix ALM has the necessary core features but needs work in terms of usability

Through this software, I was able to successfully document software specifications that were linked against test cases, and ultimately used for test runs. This allowed our team to much better understand just how much more work was required to be done and how far along we were in terms of the QA testing.


Judy L.

It does Everything, but not always easily!

It enforces a decent workflow for trouble tickets and testing.


Harold P.
Industry: Medical Devices
Company size: 11-50 Employees

Helix ALM all in one package

Used Daily for 2+ years
Reviewed on 2020/08/21
Review Source: Capterra

Great, used on numerous projects. I prefer it vs a number of other tools I've used: Doors, Confluence, Jira, Jama, Matrix, Trello, Rational, and in house custom.

Pros

There are numerous packages out there but few that are all in one - one support center packages like Perforce Helix. People often forget that the biggest investment is the user's learning time and having s flexible tool with strong support and ownership is essential.
Many other tool packages depend on email or user group/forum support that is unpredictable for each of the "linked" parts of the tool set. I've spend many hours to days trying to find help for problems on some of these.
That said, I like that Helix in "insanely configurable", flexible and strongly supported with phone center, tutorials, examples and templates.

Cons

Round tripping items with MS tools as Word & Excel somewhat cumbersome. Editing in Helix vs familiar MS Word limited.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Shannon B.
Industry: Biotechnology
Company size: 5 001-10 000 Employees

Powerful tool for product development, learning curve is difficult for new users (using 2015.1.2)

Used Daily for 2+ years
Reviewed on 2017/09/28
Review Source: Capterra

centralized requirement, bug and test tracking with a complete audit trail of edits, as well as "easy" automatically updating trace matrices.

Pros

Captures requirements, bugs and testing all in one place, instant update so people are all using the most up to date version, easy to add new users and licenses, can update fields and text easily to better suit project needs,

Cons

Word export challenges mean that the team won't use the export feature any more and instead has to make the update twice - once in the ALM and once in our "official" word version

Test case and Test Run setup isn't WYSIWIG when embedding images into test steps, greatly annoying my developers

Test Run system is not adaptable to mechanical testing, where there is one test setup and then many samples to run on a simple test (like a pull test) - so we have testing in multiple places.

Validation overhead for medical device software tool requirements means we can't easily update (which means we can't update without spending on re-validation)

The tool is not particularly user-friendly - I've used it for years and know where almost everything is, but new users, particularly less tech-savvy ones, have an extremely difficult time moving items through the workflow and executing tests in the system.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Tim L.

the product is an example of an old desk top application

Used Daily for 2+ years
Reviewed on 2017/10/17
Review Source: Capterra

Pros

nothing about this product can be said to be good , it is old , cumbersome and clunky .

the product needs to be refactored and replaced

Cons

poor reports - difficult to create
can not have different type of issues
does not really support scrum approach

Response from Perforce

Thank you for sharing your thoughts, Tim.

We're sorry to hear that your experience hasn't met your expectations. Our support team is always ready to help you and can be reached at [email protected] I'd also like to follow up and learn more details about your experience (and how we can make it better).

Helix ALM receives quarterly updates to both the desktop and web clients. You can use both clients with your license. Our top priority with product updates is to make it easier for you to use.

It's true that you can't have different types of issues in the Helix IM module. But you can differentiate between issues using a field type (e.g. feature request or bug). Helix ALM also lets you use different item types for requirements, requirement documents, test cases, test runs, and issues. Contact [email protected] if you have more questions about this.

-Jeni at Perforce Support

Rating breakdown

Value for Money
Ease of Use
Customer Support

Ken W.

Helix ALM has the necessary core features but needs work in terms of usability

Used Daily for 2+ years
Reviewed on 2017/10/06
Review Source: Capterra

Through this software, I was able to successfully document software specifications that were linked against test cases, and ultimately used for test runs. This allowed our team to much better understand just how much more work was required to be done and how far along we were in terms of the QA testing.

Pros

The software contains good functionality for linking various bits of information together between the different modules that we use (requirements, test case management, defect tracking). It's also has the flexibility to be configured to work with many different kinds of workflows (we know because we've gone through a number of different design processes over the years that we've used this).

Cons

The text editing is the portion of the software that I like the least. Copying and pasting seems to mangle linefeeds, building up a nested list of bullets has inconsistent behavior, and trying to create/edit a table is incredibly awkward.

The text editor is still functional, but it's fallen below the minimum expectations for a text editor in this day and age.

Rating breakdown

Ease of Use

Likelihood to recommend: 5.0/10

Judy L.
Industry: Computer Software
Company size: 51-200 Employees

It does Everything, but not always easily!

Used Daily for 2+ years
Reviewed on 2017/09/28
Review Source: Capterra

It enforces a decent workflow for trouble tickets and testing.

Pros

I like that it ties everything together and if you have things set up correctly, you get great trace-ability.

It is VERY powerful, and flexible.

Cons

With so much flexibility comes a LOT of configuration. And it's not always easy to modify your workflow once it's been in use for a while.

I really don't like that I have to kick everyone out of the project to make the tiniest change to the workflow and events.

The cost of licenses makes it hard for us to have enough for everyone.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

User recommendation
7,6/10
Based on 24 user ratings
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Helix ALM Pricing

Helix ALM Pricing

Starting from
US$89,00/month
Free Trial
Free
Subscription
Value for money

Named Lic. $1800
Floating Lic. $4440
Subscription Monthly $89/per user

Named Lic. $1800
Floating Lic. $4440
Subscription Monthly $89/per user

Value for Money
3,6/5
Based on 24 user ratings
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Helix ALM Features

Helix ALM Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
3,9/5
Based on 24 user ratings
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Categories

Additional information for Helix ALM

Additional information for Helix ALM

Key features of Helix ALM

  • Assignment rules, triggers, transitions, states, events
  • Bug management
  • Categorization
  • Code promotion
  • Collaboration tools
  • Conflict tracking
  • Connect requirements to bugs and test cases
  • Development lifecycle
  • Development risk management
  • Issue management
  • Knowledge management
  • REST API
  • Real-time dashboards
  • Requirements management
  • Requirements validation
  • Review management
  • Test case management
  • Test case tracking
  • Test library maintenance
  • Test run tracking
  • Traceability
  • User level management
  • Workflow engine

Benefits

  • Helix ALM’s advanced collaboration and reporting features help increase visibility across all disparate teams and departments.

  • Boost productivity by ensuring that all requirements are accurately implemented, verified, and tested.

  • Helix ALM supports a variety of development methodologies preferred by teams, adapting to agile, waterfall, spiral, hybrid, or custom processes.

  • Make improved decisions and reduce product development risk by increasing the visibility of the overall health across projects.

  • Ship quality products on time by automating traceability across all work items and data — from requirements capture and risk analysis through to testing and defect resolution.

  • Helix ALM FAQs

    Helix ALM FAQs

    Below are some frequently asked questions for Helix ALM.

    Q. What type of pricing plans does Helix ALM offer?

    Helix ALM offers the following pricing plans:

    Starting from: US$89,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Named Lic. $1800 Floating Lic. $4440 Subscription Monthly $89/per user

    Q. What are the main features of Helix ALM?

    Helix ALM offers the following features:

    • Assignment rules, triggers, transitions, states, events
    • Bug management
    • Categorization
    • Code promotion
    • Collaboration tools
    • Conflict tracking
    • Connect requirements to bugs and test cases
    • Development lifecycle
    • Development risk management
    • Issue management
    • Knowledge management
    • REST API
    • Real-time dashboards
    • Requirements management
    • Requirements validation
    • Review management
    • Test case management
    • Test case tracking
    • Test library maintenance
    • Test run tracking
    • Traceability
    • User level management
    • Workflow engine

    Q. Who are the typical users of Helix ALM?

    Helix ALM has the following typical customers:

    Mid Size Business

    Q. What languages does Helix ALM support?

    Helix ALM supports the following languages:

    English

    Q. What type of pricing plans does Helix ALM offer?

    Helix ALM has the following pricing plans:

    Free, Subscription

    Q. Does Helix ALM support mobile devices?

    We do not have any information about what devices Helix ALM supports

    Q. What other apps does Helix ALM integrate with?

    Helix ALM integrates with the following applications:

    Helix IM, Helix RM, Helix TCM, Jira, Perfecto

    Q. What level of support does Helix ALM offer?

    Helix ALM offers the following support options:

    Phone Support, Online Support