About Helix ALM

Helix ALM, formerly TestTrack, is an end-to-end application lifecycle management platform that covers each stage of the development process including requirements management, tests, and issue and bug tracking. The solution helps reduce product development risk, enables collaboration, and automates traceability with its modular suite of ALM tools which is comprised of Helix RM (requirements), Helix IM (issues), and Helix TCM (tests).

Helix ALM helps reduce product development risk by increasing visibility into projects, and simplifying collaboration across all teams and departments. The platform adapts to all classic development methodologies such as agile, v-model, waterfall, spiral, hybrid and custom. Helix ALM provides clear visibility into the development cycle including tasks, impacts of changes, product weak points, and more. Users can automate traceability by connecting requirements to test cases and bugs, as well as other work items such as risk analysis and defect resolution.

Organizations can automate the entire development process including states, transitions, events, assignment rules, triggers, escalation rules, and more. Helix ALM reporting features allow users to measure elements such as impact and burn down rates, through to project process and productivity, enabling tabbed list windows and quick filters to reduce the need to generate traditional reports. Helix ALM provides organizations with a single source of truth in order to eliminate any information silos, while ensuring that all information stays accurate and up to date at all times.

Pricing starting from:

US$89,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Helix ALM

  • Helix ALM’s advanced collaboration and reporting features help increase visibility across all disparate teams and departments.

  • Boost productivity by ensuring that all requirements are accurately implemented, verified, and tested.

  • Helix ALM supports a variety of development methodologies preferred by teams, adapting to agile, waterfall, spiral, hybrid, or custom processes.

  • Make improved decisions and reduce product development risk by increasing the visibility of the overall health across projects.

  • Ship quality products on time by automating traceability across all work items and data — from requirements capture and risk analysis through to testing and defect resolution.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$89,00/month

    • Free Trial
    • Free Version
    • Subscription

    Images

    Insert test variant field codes in test case fields and steps
    Save and share item lists, and switch between multiple instances of an item list with different columns, filters, and sorting
    Users can be as Agile or as Waterfall as they wish, as Helix ALM adapts to any software development methodology
    Automate the development process using states, events, transitions, triggers and more
    Get total clarity in development in order to make better decisions
    Traceability features help users ship quality products on time
    The issue management module allows users to categorize, organize, and close issues
    Add requirements via the requirements management module to facilitate reviews
    Prove quality with test runs and test cases via the test case management module
    View 10 more
    Helix ALM video Helix ALM screenshot: Insert test variant field codes in test case fields and steps Helix ALM screenshot: Save and share item lists, and switch between multiple instances of an item list with different columns, filters, and sorting Helix ALM screenshot: Users can be as Agile or as Waterfall as they wish, as Helix ALM adapts to any software development methodology Helix ALM screenshot: Automate the development process using states, events, transitions, triggers and more Helix ALM screenshot: Get total clarity in development in order to make better decisions Helix ALM screenshot: Traceability features help users ship quality products on time Helix ALM screenshot: The issue management module allows users to categorize, organize, and close issues Helix ALM screenshot: Add requirements via the requirements management module to facilitate reviews Helix ALM screenshot: Prove quality with test runs and test cases via the test case management module

    Features

    Total features of Helix ALM: 42

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Administrator Level Control
    • Agile Methodologies
    • Assessment Management
    • Assignment Management
    • Automatic Test Generation
    • Baseline Manager
    • Bug Tracking
    • Categorisation/Grouping
    • Code Promotion
    • Collaboration Tools
    • Conflict Tracking
    • Defect Tracking
    • Deliverables Management
    • Document Storage
    • Event Triggered Actions
    • Issue Management
    • Issue Tracking
    • Iteration Management
    • Knowledge Management
    • Lifecycle Management
    • Project Management
    • Projections
    • Real Time Data
    • Real Time Monitoring
    • Release Management
    • Requirements Management
    • Requirements Review
    • Risk Assessment
    • Rules-Based Workflow
    • Task Management
    • Test Case Tracking
    • Test Library Maintenance
    • Test Run Tracking
    • Traceability
    • Unicode Compliance
    • User Level Management
    • User Management
    • WYSIWYG Editor
    • Workflow Management

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    Reviews

    Overall rating

    4 /5
    (24)
    Value for Money
    3,6/5
    Features
    3,9/5
    Ease of Use
    3,5/5
    Customer Support
    4,4/5

    Already have Helix ALM?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 24
    Harold P.
    Overall rating
    • Industry: Medical Devices
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Helix ALM all in one package

    Reviewed on 2020/08/21

    Great, used on numerous projects. I prefer it vs a number of other tools I've used: Doors,...

    Great, used on numerous projects. I prefer it vs a number of other tools I've used: Doors, Confluence, Jira, Jama, Matrix, Trello, Rational, and in house custom.

    Pros

    There are numerous packages out there but few that are all in one - one support center packages like Perforce Helix. People often forget that the biggest investment is the user's learning time and having s flexible tool with strong support and ownership is essential.
    Many other tool packages depend on email or user group/forum support that is unpredictable for each of the "linked" parts of the tool set. I've spend many hours to days trying to find help for problems on some of these.
    That said, I like that Helix in "insanely configurable", flexible and strongly supported with phone center, tutorials, examples and templates.

    Cons

    Round tripping items with MS tools as Word & Excel somewhat cumbersome. Editing in Helix vs familiar MS Word limited.

    Shannon B.
    Overall rating
    • Industry: Biotechnology
    • Company size: 5 001-10 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Powerful tool for product development, learning curve is difficult for new users (using...

    Reviewed on 2017/09/28

    centralized requirement, bug and test tracking with a complete audit trail of edits, as well as...

    centralized requirement, bug and test tracking with a complete audit trail of edits, as well as "easy" automatically updating trace matrices.

    Pros

    Captures requirements, bugs and testing all in one place, instant update so people are all using the most up to date version, easy to add new users and licenses, can update fields and text easily to better suit project needs,

    Cons

    Word export challenges mean that the team won't use the export feature any more and instead has to make the update twice - once in the ALM and once in our "official" word version

    Test case and Test Run setup isn't WYSIWIG when embedding images into test steps, greatly annoying my developers

    Test Run system is not adaptable to mechanical testing, where there is one test setup and then many samples to run on a simple test (like a pull test) - so we have testing in multiple places.

    Validation overhead for medical device software tool requirements means we can't easily update (which means we can't update without spending on re-validation)

    The tool is not particularly user-friendly - I've used it for years and know where almost everything is, but new users, particularly less tech-savvy ones, have an extremely difficult time moving items through the workflow and executing tests in the system.

    Tim L.
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    the product is an example of an old desk top application

    Reviewed on 2017/10/17

    Pros

    nothing about this product can be said to be good , it is old , cumbersome and clunky .

    the product needs to be refactored and replaced

    Cons

    poor reports - difficult to create
    can not have different type of issues
    does not really support scrum approach

    Response from Perforce

    Thank you for sharing your thoughts, Tim.

    We're sorry to hear that your experience hasn't met your expectations. Our support team is always ready to help you and can be reached at [email protected] I'd also like to follow up and learn more details about your experience (and how we can make it better).

    Helix ALM receives quarterly updates to both the desktop and web clients. You can use both clients with your license. Our top priority with product updates is to make it easier for you to use.

    It's true that you can't have different types of issues in the Helix IM module. But you can differentiate between issues using a field type (e.g. feature request or bug). Helix ALM also lets you use different item types for requirements, requirement documents, test cases, test runs, and issues. Contact [email protected] if you have more questions about this.

    -Jeni at Perforce Support

    Ken W.
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 5.0 /10

    Helix ALM has the necessary core features but needs work in terms of usability

    Reviewed on 2017/10/06

    Through this software, I was able to successfully document software specifications that were linked...

    Through this software, I was able to successfully document software specifications that were linked against test cases, and ultimately used for test runs. This allowed our team to much better understand just how much more work was required to be done and how far along we were in terms of the QA testing.

    Pros

    The software contains good functionality for linking various bits of information together between the different modules that we use (requirements, test case management, defect tracking). It's also has the flexibility to be configured to work with many different kinds of workflows (we know because we've gone through a number of different design processes over the years that we've used this).

    Cons

    The text editing is the portion of the software that I like the least. Copying and pasting seems to mangle linefeeds, building up a nested list of bullets has inconsistent behavior, and trying to create/edit a table is incredibly awkward.

    The text editor is still functional, but it's fallen below the minimum expectations for a text editor in this day and age.

    Judy L.
    Overall rating
    • Industry: Computer Software
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    It does Everything, but not always easily!

    Reviewed on 2017/09/28

    It enforces a decent workflow for trouble tickets and testing.

    It enforces a decent workflow for trouble tickets and testing.

    Pros

    I like that it ties everything together and if you have things set up correctly, you get great trace-ability.

    It is VERY powerful, and flexible.

    Cons

    With so much flexibility comes a LOT of configuration. And it's not always easy to modify your workflow once it's been in use for a while.

    I really don't like that I have to kick everyone out of the project to make the tiniest change to the workflow and events.

    The cost of licenses makes it hard for us to have enough for everyone.

    Showing 5 reviews of 24 Read all reviews

    Helix ALM FAQs

    Below are some frequently asked questions for Helix ALM.

    Helix ALM offers the following pricing plans:

    • Starting from: US$89,00/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Named Lic. $1800 Floating Lic. $4440 Subscription Monthly $89/per user

    We do not have any information about Helix ALM features

    Helix ALM has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Helix ALM supports the following languages:

    English

    Helix ALM supports the following devices:

    Helix ALM integrates with the following applications:

    Jira

    Helix ALM offers the following support options:

    Email/Help Desk, Phone Support, Chat

    Related categories

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