Eyecare Advantage

Optometry practice management & EHR software

3,8 /5 (19 reviews) Write a Review!

Eyecare Advantage Overview

What is Eyecare Advantage?

Eyecare Advantage is an electronic health record and optometry practice management solution from Compulink which is suitable for private optometry practices of all sizes. The system offers customizable examination templates, automated compliance checks, integrated e-prescribing, secure instant messaging, billing management, electronic claims, appointment management, a point of sale (POS), inventory management tools, patient portal, and more.

Eyecare Advantage includes a one-tab layout for examination documentation and a Visual Documentation Engine (VDE) for automatic creation of exam documentation and orders based on the patient’s diagnosis. Eyecare-specific templates can be customized to suit practice methods, and adaptive learning technology built into Eyecare Advantage allows the system to learn individual practice patterns during examinations, and adapt to each practice’s style. Data can be entered using voice, touch screens, or tablets, and patient information can be imported into patient records directly from more than 150 ophthalmic equipment interfaces. The built-in DICOM-based image viewer allows users to view, interpret, and manipulate imported patient information.

For practice management, Eyecare Advantage includes tools for managing appointments, patient tracking, insurance eligibility verification, billing, and claims. Multiple appointments can be booked with a single click, and users can view appointments at-a-glance by the day, week, month, or office, and customize schedules based on locations, resources, or providers. An unlimited number of active insurance companies can be recorded for each patient, and users can define multiple plans and fee schedules for payment. PCI-compliant payment processing allows users to accept debit and credit card payments, and users can manage financial information with the integrated general ledger, accounts payable, and accounts receivable, and through interfaces with QuickBooks and other accounting systems.

Eyecare Advantage also includes a point of sale (POS) system, lab ordering capabilities, and multi-location inventory management tools for optical dispensing. Optical plans and lens catalogs update automatically, and orders can be transmitted individually or in batches. Loaned items, repairs, and adjustments can be tracked, and interfaces with Frames Data®,VSP Eyefinity®, VisionWebTM, and other solutions are available.

Eyecare Advantage Overview

Pricing

Starting from
US$149,00/month

Pricing options

Free Trial
Subscription
Value for money

Contact Compulink for full pricing information.


Eyecare Advantage Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

View imported information from diagnostic equipment interfaces using the DICOM-based viewer
Schedule multiple appointments with a single click
Manage orders and dispensing
Track patient information
Utilize the drawing tool with diagnostic stamps
Document complete exams in a single screen with the one-tab layout
Eyecare Advantage video Eyecare Advantage screenshot: View imported information from diagnostic equipment interfaces using the DICOM-based viewer Eyecare Advantage screenshot: Schedule multiple appointments with a single click Eyecare Advantage screenshot: Manage orders and dispensing Eyecare Advantage screenshot: Track patient information Eyecare Advantage screenshot: Utilize the drawing tool with diagnostic stamps Eyecare Advantage screenshot: Document complete exams in a single screen with the one-tab layout

Eyecare Advantage Reviews

Eyecare Advantage Reviews

Overall rating
3,8
/
5
Excellent
8

Very good
5

Average
2

Poor
2

Terrible
2

Value for Money
2,7
Features
3,3
Ease of Use
3,7
Customer Support
3,6
68% recommended this app
Leann A.

Compulink has the best customer service reps around!

Compulink is easy to use, updates are frequent and keep you up to date on changes with EHR technology and requirements. Training is always available. The best part of this software is their customer service. They are quick to return calls and go above and beyond to solve issues.


Shauna K.

Compulink is very user friendly, easy to train staff

it works very well in an optometry office


Taylor C.

Compulink Eyecare

Overall this software is easily to learn/use. However I would not recommend because of the constant crashing of the Compulink system. It is frustrating when you can't do your day to day tasks without the system freezing or shutting down.


Jenna S.

Long Term Client

Our office has been using the Compulink Advantage software for over 20years for billing purposes. We have been using them for EHR since 2009. As with all medical software, I believe is a slight learning curve, but the training and customer service Compulink provides helps make up for that. -- I have always been fairly tech savy, however, my software/script writing is not in the same league as the Compulink staff. I have definitely learned A LOT during the 5yrs I have been the office manager/Compulink contact for our office but I would have not have been able to do as much as I can now without the help from the Compulink staff. I have used their training services multiple times: a one-on-one training with a Compulink staff member is so beneficial. They answer any and all your questions and work to make sure you know how to handle the discussed situation so next time you can solve the problem on your own. However, they are available to help if you need it!

On my first day in the OM position we had to do a large version update (9 to 10 I think). The update did not go properly and I literally lost all information/data. However, the Compulink emergency staff called me back within 10mins of my phone call and worked in conjunction with our IT staff to get all data found and reloaded within one business day. I am certain, without their help we would have not gotten as many records back as we had. -- Plus, I now schedule every update with a Compulink staff member and they are always willing to run them for me!


Shannon B.

I am an Eyecare Advantage with 10+ years experience in a multi-doctor multi-location practice.

Eyecare Advantage is geared for the optical industry and customization of the software makes our jobs much easier. Compulink offers excellent support six days a week which puts my mind at ease that help is only a phone call away. I like the fact Compulink offers various support departments depending on my question or issue and I do not get a random CSR. If I have a meaningful use question, I get directed to a meaningful use expert. If I have a billing question, I get routed to the EDI department, etc. Compulink offers a wide variety of training opportunities from live webinars to pre-recorded courses on every aspect of the software so companies can train as they see necessary and the training is available 24/7. As milestones happen in our industry such as implementation of ICD-10, Compulink keeps clients updated with resources continually available. Compulink offers a variety of a la carte features in addition to their software product such as Demand Force for automated texts and e-mail reminders to patients, etc. The software is overall user friendly and easy to program on the back-end. I do wish I had the capability to customize reports from within the software that was much more specific to the information I want to be on one report but having said that, I can pull the information needed from the built-in reports, I may just have to run two reports instead of just one. Overall very happy with this product and the functionality of it.


Leann A.

Compulink has the best customer service reps around!

Reviewed on 2015/08/20
Review Source: Capterra

Compulink is easy to use, updates are frequent and keep you up to date on changes with EHR technology and requirements. Training is always available. The best part of this software is their customer service. They are quick to return calls and go above and beyond to solve issues.

Rating breakdown

Ease of Use
Customer Support

Shauna K.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

Compulink is very user friendly, easy to train staff

Used Daily for 2+ years
Reviewed on 2017/06/08
Review Source: Capterra

it works very well in an optometry office

Pros

Mostly that it is easy to use. Most screens are self explanatory and do not require a lot of explanation. Things are easy to find.

Cons

Any custom functions can be overridden in upgrades and have less support for the custom forms. As newer practice manager, learning the building of the templates and how to make changes to them can be a bit overwhelming. I have worked on the compulink system for over 11 years and some of the set ups of the system are difficult to navigate.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Taylor C.
Industry: Hospital & Health Care
Company size: 10 000+ Employees

Compulink Eyecare

Used Daily for 1+ year
Reviewed on 2019/12/05
Review Source: Capterra

Overall this software is easily to learn/use. However I would not recommend because of the constant crashing of the Compulink system. It is frustrating when you can't do your day to day tasks without the system freezing or shutting down.

Pros

This software is easy to maneuver and easily learned by new employees. You can quickly schedule patient appointments as well as access patient records of their last appointments, glasses orders, prescriptio s and payments.

Cons

This software freezes constantly! My manager was continually on the phone with Compulink customer service because our system would crash in the middle of a busy day with 5 patients in the office. If it wasnt completely down then it would freeze on a page and we would be stuck from 1-3 gours until Compulink fixed 'the bug' as we were told.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Jenna S.

Long Term Client

Reviewed on 2015/09/23
Review Source: Capterra

Our office has been using the Compulink Advantage software for over 20years for billing purposes. We have been using them for EHR since 2009. As with all medical software, I believe is a slight learning curve, but the training and customer service Compulink provides helps make up for that. -- I have always been fairly tech savy, however, my software/script writing is not in the same league as the Compulink staff. I have definitely learned A LOT during the 5yrs I have been the office manager/Compulink contact for our office but I would have not have been able to do as much as I can now without the help from the Compulink staff. I have used their training services multiple times: a one-on-one training with a Compulink staff member is so beneficial. They answer any and all your questions and work to make sure you know how to handle the discussed situation so next time you can solve the problem on your own. However, they are available to help if you need it!

On my first day in the OM position we had to do a large version update (9 to 10 I think). The update did not go properly and I literally lost all information/data. However, the Compulink emergency staff called me back within 10mins of my phone call and worked in conjunction with our IT staff to get all data found and reloaded within one business day. I am certain, without their help we would have not gotten as many records back as we had. -- Plus, I now schedule every update with a Compulink staff member and they are always willing to run them for me!

Rating breakdown

Ease of Use
Customer Support

Shannon B.

I am an Eyecare Advantage with 10+ years experience in a multi-doctor multi-location practice.

Reviewed on 2015/06/24
Review Source: Capterra

Eyecare Advantage is geared for the optical industry and customization of the software makes our jobs much easier. Compulink offers excellent support six days a week which puts my mind at ease that help is only a phone call away. I like the fact Compulink offers various support departments depending on my question or issue and I do not get a random CSR. If I have a meaningful use question, I get directed to a meaningful use expert. If I have a billing question, I get routed to the EDI department, etc. Compulink offers a wide variety of training opportunities from live webinars to pre-recorded courses on every aspect of the software so companies can train as they see necessary and the training is available 24/7. As milestones happen in our industry such as implementation of ICD-10, Compulink keeps clients updated with resources continually available. Compulink offers a variety of a la carte features in addition to their software product such as Demand Force for automated texts and e-mail reminders to patients, etc. The software is overall user friendly and easy to program on the back-end. I do wish I had the capability to customize reports from within the software that was much more specific to the information I want to be on one report but having said that, I can pull the information needed from the built-in reports, I may just have to run two reports instead of just one. Overall very happy with this product and the functionality of it.

Rating breakdown

Ease of Use
Customer Support

User recommendation
7,3/10
Based on 19 user ratings
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Eyecare Advantage Pricing

Eyecare Advantage Pricing

Starting from
US$149,00/month
Free Trial
Subscription
Value for money

Contact Compulink for full pricing information.

Contact Compulink for full pricing information.

Value for Money
2,7/5
Based on 19 user ratings
Compare value for money rating with alternatives
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Eyecare Advantage Features

Eyecare Advantage Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
3,3/5
Based on 19 user ratings
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Categories

Additional information for Eyecare Advantage

Additional information for Eyecare Advantage

Key features of Eyecare Advantage

  • Accounting system integrations
  • Accounts payable
  • Accounts receivable
  • Appointment scheduling
  • Automated CPT/E&M recommendations & posting
  • Automated DMERC billing
  • Automated compliance reporting
  • Automated reminders
  • Automatic lens catalog updates
  • Automatic optical plans updates
  • Claim validation
  • Collections management
  • Custom patient communications
  • Customizable Rx screens
  • Customizable billing plans
  • Customizable databases
  • Customizable eye care-specific exam templates
  • Customizable health care maintenance rules
  • Customizable reports
  • Customizable screens
  • Customizable workflows
  • Electronic claims
  • Electronic health records
  • Electronic patient statements
  • Electronic signature capture
  • Financial analysis & reporting
  • Frames Data® interface
  • General ledger
  • Insurance eligibility verification
  • Integrated e-prescribing
  • Integrated fax server
  • Line item posting with reimbursement analysis
  • Multi-location inventory management
  • PCI compliant credit & debit card processing
  • Patient portal
  • Patient tracking
  • Point of sale (POS)
  • Pre-defined patient letters
  • Referral management
  • Remittance advice
  • Sales & cost of goods reporting
  • Secure instant messaging
  • User-defined dashboards
  • VSP Eyefinity® interface
  • VisionWeb™ integration
  • Visual documentation engine
  • Wait list management
  • Work list tracking

Benefits

  • The one-tab layout allows users to document complete exams in a single screen.

  • The Visual Documentation Engine (VDE) creates orders and generates exam documentation automatically based on the patient’s diagnosis.

  • Built-in adaptive learning technology allows the EHR to learn individual practice patterns during examinations, and adapt to each practice’s style.

  • Patient information can be imported from more than 150 ophthalmic equipment interfaces directly into patient records, with the DICOM image viewer allowing users to view, manipulate, and interpret imported information.

  • For optical dispensing, Eyecare Advantage includes a built-in point of sale (POS) system, multi-location inventory management tools, and lab ordering capabilities, in addition to automatic updating of lens catalogs and optical plans.

  • Eyecare Advantage FAQs

    Eyecare Advantage FAQs

    Below are some frequently asked questions for Eyecare Advantage.

    Q. What type of pricing plans does Eyecare Advantage offer?

    Eyecare Advantage offers the following pricing plans:

    Starting from: US$149,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Contact Compulink for full pricing information.

    Q. What are the main features of Eyecare Advantage?

    Eyecare Advantage offers the following features:

    • Accounting system integrations
    • Accounts payable
    • Accounts receivable
    • Appointment scheduling
    • Automated CPT/E&M recommendations & posting
    • Automated DMERC billing
    • Automated compliance reporting
    • Automated reminders
    • Automatic lens catalog updates
    • Automatic optical plans updates
    • Claim validation
    • Collections management
    • Custom patient communications
    • Customizable Rx screens
    • Customizable billing plans
    • Customizable databases
    • Customizable eye care-specific exam templates
    • Customizable health care maintenance rules
    • Customizable reports
    • Customizable screens
    • Customizable workflows
    • Electronic claims
    • Electronic health records
    • Electronic patient statements
    • Electronic signature capture
    • Financial analysis & reporting
    • Frames Data® interface
    • General ledger
    • Insurance eligibility verification
    • Integrated e-prescribing
    • Integrated fax server
    • Line item posting with reimbursement analysis
    • Multi-location inventory management
    • PCI compliant credit & debit card processing
    • Patient portal
    • Patient tracking
    • Point of sale (POS)
    • Pre-defined patient letters
    • Referral management
    • Remittance advice
    • Sales & cost of goods reporting
    • Secure instant messaging
    • User-defined dashboards
    • VSP Eyefinity® interface
    • VisionWeb™ integration
    • Visual documentation engine
    • Wait list management
    • Work list tracking

    Q. Who are the typical users of Eyecare Advantage?

    Eyecare Advantage has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Eyecare Advantage support?

    Eyecare Advantage supports the following languages:

    English

    Q. What type of pricing plans does Eyecare Advantage offer?

    Eyecare Advantage has the following pricing plans:

    Subscription

    Q. Does Eyecare Advantage support mobile devices?

    We do not have any information about what devices Eyecare Advantage supports

    Q. What other apps does Eyecare Advantage integrate with?

    We do not have any information about what integrations Eyecare Advantage has

    Q. What level of support does Eyecare Advantage offer?

    Eyecare Advantage offers the following support options:

    Phone Support, Online Support, Knowledge Base, Video Tutorials