Veevart

Management solution for museums, auction houses & galleries

About Veevart

Veevart is a Salesforce-based application for museums, art galleries, auction houses and design studios with features for visitor, donor, and membership management. By offering tools such as CRM, ticketing, POS, reporting, activity dashboard, collections management, email marketing, website management and more, Veevart aims to provide a 360 degree view of the customer journey whilst ensuring all aspects of day-to-day business can be managed from one central hub.

In order to provide an enhanced user experience, Veevart provides an inbuilt customer relationship management (CRM) tool integrated with the ticketing and gift shop features to provide a real-time overview of customer activity. Using the gift shop and POS features, businesses can sell event tickets and gift shop items both in-house and online, and can keep track of inventory, access purchase history, create an online catalog, and carry out targeted marketing campaigns. Auction houses and galleries can also showcase their lots and catalogs, facilitate art transactions, and carry out live online auctions.

Integration with email providers including MailChimp and ConstantContact mean businesses can use data collected from Veevart to create personalized email marketing campaigns to target new and old customers. The contact management feature allows users to build a client database including purchase and activity history to track collectors and gain awareness of prospective clients.

Pricing starting from:

US$125,00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Veevart

  • Create a custom branded website with Veevart to showcase projects and build an online store, and manage website content including collections, exhibitions, tickets, online donations and more, through Salesforce.

  • Facilitate sales of gift shop items, tickets, or artwork with Veevart’s POS feature which offers barcode scanning, inventory management, marketing tools, and integration with various payment services.

  • Manage inventory from the Veevart interface including storage of related pictures, videos and documents. Inventory levels update automatically across all devices when changes occur and alerts can be triggered when levels are low.

  • Create custom reports on management aspects including visitor data, shop performance, buyer data, expenses vs revenue of auctions, team performance, royalties, and more. Reports can be automatically sent to user’s email inbox and downloaded.

  • Create a branded visitor app which customers and clients can access in self-service mode to view collections, giving businesses a better understanding of the levels of interest in each item within collection.

  • Devices

    Business size

    S M L

    Markets

    Canada, United Kingdom, United States

    Supported Languages

    English, French

    Pricing starting from:

    US$125,00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Veevart Software - Manage collections by storing all collection media, images, and documents in one place
    Veevart Software - Use the Veevart CRM to gain a real-time overview of customer and visitor activity
    Veevart Software - Sell event tickets online using the Veevart POS
    Veevart Software - Customers can book their tickets online using any device or utilize the POS at events
    Veevart Software - Add inventory to a custom website so that customers can buy gift shop items online
    View 9 more
    Veevart video
    Veevart video
    Veevart video Veevart video Veevart Software - Manage collections by storing all collection media, images, and documents in one place Veevart Software - Use the Veevart CRM to gain a real-time overview of customer and visitor activity Veevart Software - Sell event tickets online using the Veevart POS Veevart Software - Customers can book their tickets online using any device or utilize the POS at events Veevart Software - Add inventory to a custom website so that customers can buy gift shop items online

    Features

    Total features of Veevart: 38

    • API
    • Activity Dashboard
    • Auction Management
    • Barcode / Ticket Scanning
    • Bid Management
    • Billing & Invoicing
    • CRM
    • Campaign Management
    • Collaboration Tools
    • Collections Management
    • Commission Management
    • Contact Management
    • Customizable Branding
    • Customizable Reports
    • Discount Management
    • Donor Management
    • Electronic Payments
    • Email Management
    • Event Management
    • Event Scheduling
    • Event Ticketing
    • Exhibit/Vendor Management
    • Gift Shop POS
    • Grant Management
    • Insurance Management
    • Inventory Management
    • Membership Management
    • Multi-Location
    • Online Catalog
    • Online Viewing Rooms
    • Payment Processing
    • Point of Sale (POS)
    • Product Catalog
    • Real Time Monitoring
    • Real Time Reporting
    • Sales Reports
    • Ticketing
    • Website Management

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    Reviews

    Overall rating

    4,9 /5
    (15)
    Value for Money
    4,9/5
    Features
    4,9/5
    Ease of Use
    4,3/5
    Customer Support
    4,8/5

    Already have Veevart?

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    Showing 5 reviews of 15
    Bernard M.
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great improvments

    Reviewed on 2018/07/26

    Great integration between CRM/Saleforce and our gallery backoffice and online business

    Great integration between CRM/Saleforce and our gallery backoffice and online business

    Pros

    I loved the idea to base our backoffice linked to the website and CRM as powerful as Salesforces.
    Veevart team was very efficient and always quick to answer our requests.
    I strongly recommend Veevart !

    Cons

    Ipad /Android application still need to be closest to our needs. Also Quickbook integration will be our next request.... I know Veevart will work on it

    Jackie E.
    Overall rating
    • Industry: Museums & Institutions
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Software!

    Reviewed on 2020/10/23

    We now have a highly functional database for our donors, members, sales, attendance, demographics,...

    We now have a highly functional database for our donors, members, sales, attendance, demographics, programs, and so much more thanks to Veevart. The software is helping us hone in on our audiences like never before and the Veevart Team is consistently looking for ways to help make their client's jobs easier.

    Pros

    I utilize this software for its Fundraising and Ticketing platforms and I've consistently been impressed by Veevart's user-friendly, intuitive format. Running reports is a breeze and anytime I have a question I hear back from our representative within the day, if not within a few minutes! They have worked with our website maintenance team and staff members to implement sales functions and everyone has nothing but great things to say about their customer service. The Veevart team has been adapting constantly throughout the pandemic situation and are offering options that help make it easier for nonprofits to get the information they most need. i.e. creating new routes for autopayment. I highly recommend this software!

    Cons

    The only feature we could use right now is the ability to offer autopayment options for all memberships, and Veevart is already working on making that a reality in a couple months.

    Alternatives Considered

    Versai

    Reasons for Switching to Veevart

    The cost-effectiveness, its customer service, its reviews, the features included.
    Ian M.
    Overall rating
    • Industry: Fine Art
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Customization is great, images could use improvement

    Reviewed on 2019/12/20

    Veevart has allowed us to approach many aspects of our business from a more quantitative perspective...

    Veevart has allowed us to approach many aspects of our business from a more quantitative perspective and allows us to have more control over the UI/UX of what we look at every day.

    Pros

    Reports are a great way to track inventory and to visualize different areas for growth. The ability to change the organization of different objects is also incredibly useful, if a little daunting, because there's limitless amount of customization available.

    Cons

    For an inventory management system / CRM designed for art galleries and museums, there are a lot of opportunities for improvement in how images are organized and displayed. I'm surprised there aren't different image functionalities or more control over primary images and detail images, for example. The fact that images are warped to fit a square in list views is especially chaotic.

    The application also has a lot of potential for task management, except that there isn't a way to mark messages as read/unread - this makes it much harder to track communications and easier for things to fall between the cracks.

    Monica S.
    Overall rating
    • Industry: Museums & Institutions
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Exceptional support team, versatile software

    Reviewed on 2022/01/10

    We now have a more robust client record management. The reporting tool is endlessly useful to...

    We now have a more robust client record management. The reporting tool is endlessly useful to produce reports on all aspects of daily operations.

    Pros

    The support team. When the museum switched to Veevart there was a lot of assistance from customer support and the developers. If the museum has any issues or questions our case manager will respond to requests within 24 hours, but usually less. If we want to see something implemented the development team will explore the request and either make the changes or suggest alternative options. If we would like to learn something or have more in depth questions, the case manager is available to meet up via Zoom with a high degree of availability. While the location(s) of the Veevart team might not be local, there has never been any issues connecting with them as if they were next door.

    Cons

    The learning curve. It took a while to learn how to use it to it's full potential and we're still learning. But as mentioned in the pros comment, the support team is ready and capable of solving most problems

    Hannah R.
    Overall rating
    • Industry: Arts & Crafts
    • Company size: 2-10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Veevart- Excellent customer service

    Reviewed on 2021/11/09

    Overall we have had a great experience. There is always customer and technical support when we need...

    Overall we have had a great experience. There is always customer and technical support when we need it and it has definitely helped to keep better track of our exhibitions and collections.

    Pros

    We like that is is built on the Salesforce platform so that all of our programs, projects, and data is all stored in one location. Also, the Veevart team is super responsive and can either help us create a solution or has one already rolled out.

    Cons

    It is extremely robust- so sometimes it can a be a little overwhelming, but there is always helpful support just a video chat away!

    Showing 5 reviews of 15 Read all reviews

    Veevart FAQs

    Below are some frequently asked questions for Veevart.

    Veevart offers the following pricing plans:

    • Starting from: US$125,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Our pricing depends on the number of users, members, and visitation - Please contact us for a quick demo and an estimation

    Veevart has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Veevart supports the following languages:

    English, French

    Veevart supports the following devices:

    iPhone (Mobile), iPad (Mobile)

    Veevart integrates with the following applications:

    Constant Contact, Gmail, Mailchimp, Salesforce Sales Cloud

    Veevart offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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