Veevart

Management solution for museums, auction houses & galleries

5 /5 (11 reviews) Write a Review!

Veevart Overview

What is Veevart?

Veevart is a Salesforce-based application for museums, art galleries, auction houses and design studios with features for visitor, donor, and membership management. By offering tools such as CRM, ticketing, POS, reporting, activity dashboard, collections management, email marketing, website management and more, Veevart aims to provide a 360 degree view of the customer journey whilst ensuring all aspects of day-to-day business can be managed from one central hub.

In order to provide an enhanced user experience, Veevart provides an inbuilt customer relationship management (CRM) tool integrated with the ticketing and gift shop features to provide a real-time overview of customer activity. Using the gift shop and POS features, businesses can sell event tickets and gift shop items both in-house and online, and can keep track of inventory, access purchase history, create an online catalog, and carry out targeted marketing campaigns. Auction houses and galleries can also showcase their lots and catalogs, facilitate art transactions, and carry out live online auctions.

Integration with email providers including MailChimp and ConstantContact mean businesses can use data collected from Veevart to create personalized email marketing campaigns to target new and old customers. The contact management feature allows users to build a client database including purchase and activity history to track collectors and gain awareness of prospective clients.

Veevart Overview

Pricing

Starting from
US$170,00

Pricing options

Free Trial
Subscription
Value for money

Veevart (Auction houses) access for 2 users, $200/month + $80 per additional user

Veevart (Galleries) access for 2 users, $170/month + $70 per additional user

Veevart (Design studios) access for 2 users, $170/month + $65 per additional user


Veevart Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English, French

Media

Manage collections by storing all collection media, images, and documents in one place
Use the Veevart CRM to gain a real-time overview of customer and visitor activity
Sell event tickets online using the Veevart POS
Customers can book their tickets online using any device or utilize the POS at events
Add inventory to a custom website so that customers can buy gift shop items online
Veevart video Veevart video Veevart video Veevart video Veevart screenshot: Manage collections by storing all collection media, images, and documents in one place Veevart screenshot: Use the Veevart CRM to gain a real-time overview of customer and visitor activity Veevart screenshot: Sell event tickets online using the Veevart POS Veevart screenshot: Customers can book their tickets online using any device or utilize the POS at events Veevart screenshot: Add inventory to a custom website so that customers can buy gift shop items online

Veevart Reviews

Veevart Reviews

Overall rating
5
/
5
Excellent
11

Very good
0

Average
0

Poor
0

Terrible
0

Value for Money
4,9
Features
4,9
Ease of Use
4,5
Customer Support
4,8
100% recommended this app
Bernard M.

Great improvments

Great integration between CRM/Saleforce and our gallery backoffice and online business


Jackie E.

Great Software!

We now have a highly functional database for our donors, members, sales, attendance, demographics, programs, and so much more thanks to Veevart. The software is helping us hone in on our audiences like never before and the Veevart Team is consistently looking for ways to help make their client's jobs easier.


Ian M.

Customization is great, images could use improvement

Veevart has allowed us to approach many aspects of our business from a more quantitative perspective and allows us to have more control over the UI/UX of what we look at every day.


Chelsea S.

Customer service is beyond compare!


Verified Reviewer

A fantastic & bespoke app that just keeps giving!

The Veevart team have always been able to change aspects that did not quite suit our business model.


Bernard M.

Great improvments

Used Daily for 1+ year
Reviewed on 2018/07/26
Review Source: Capterra

Great integration between CRM/Saleforce and our gallery backoffice and online business

Pros

I loved the idea to base our backoffice linked to the website and CRM as powerful as Salesforces.
Veevart team was very efficient and always quick to answer our requests.
I strongly recommend Veevart !

Cons

Ipad /Android application still need to be closest to our needs. Also Quickbook integration will be our next request.... I know Veevart will work on it

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jackie E.
Industry: Museums & Institutions
Company size: 2-10 Employees

Great Software!

Used Daily for 6-12 months
Reviewed on 2020/10/23
Review Source: Capterra

We now have a highly functional database for our donors, members, sales, attendance, demographics, programs, and so much more thanks to Veevart. The software is helping us hone in on our audiences like never before and the Veevart Team is consistently looking for ways to help make their client's jobs easier.

Pros

I utilize this software for its Fundraising and Ticketing platforms and I've consistently been impressed by Veevart's user-friendly, intuitive format. Running reports is a breeze and anytime I have a question I hear back from our representative within the day, if not within a few minutes! They have worked with our website maintenance team and staff members to implement sales functions and everyone has nothing but great things to say about their customer service. The Veevart team has been adapting constantly throughout the pandemic situation and are offering options that help make it easier for nonprofits to get the information they most need. i.e. creating new routes for autopayment. I highly recommend this software!

Cons

The only feature we could use right now is the ability to offer autopayment options for all memberships, and Veevart is already working on making that a reality in a couple months.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ian M.
Industry: Fine Art
Company size: 2-10 Employees

Customization is great, images could use improvement

Used Daily for 6-12 months
Reviewed on 2019/12/20
Review Source: Capterra

Veevart has allowed us to approach many aspects of our business from a more quantitative perspective and allows us to have more control over the UI/UX of what we look at every day.

Pros

Reports are a great way to track inventory and to visualize different areas for growth. The ability to change the organization of different objects is also incredibly useful, if a little daunting, because there's limitless amount of customization available.

Cons

For an inventory management system / CRM designed for art galleries and museums, there are a lot of opportunities for improvement in how images are organized and displayed. I'm surprised there aren't different image functionalities or more control over primary images and detail images, for example. The fact that images are warped to fit a square in list views is especially chaotic.

The application also has a lot of potential for task management, except that there isn't a way to mark messages as read/unread - this makes it much harder to track communications and easier for things to fall between the cracks.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Chelsea S.
Industry: Fine Art
Company size: 2-10 Employees

Customer service is beyond compare!

Used Daily for 6-12 months
Reviewed on 2020/09/24
Review Source: Capterra

Pros

The feature that we like most about the software is the amount of customer service. Their team is amazing and have great communication when working with the product. They have the same goals as the company, to make the best website for the client and the ease of communication does not lack in the slightest.

Cons

The UX/UI design on the user interface could be made easier to function for the admin using the site, sometimes its hard to follow. The dimensions listing should be switched for the art pieces (not widthx height) and we find the occasional typo. These are all minor in the long run, and the customer service outweighs the cons completely.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Fine Art
Company size: 11-50 Employees

A fantastic & bespoke app that just keeps giving!

Used Daily for 6-12 months
Reviewed on 2018/02/02
Review Source: Capterra

The Veevart team have always been able to change aspects that did not quite suit our business model.

Pros

Veevart is the only software that fully caters to our bespoke company needs. As an art advisory, we needed a secure cloud-based platform to capture and store all of our client and sales data. Veevart goes above and beyond any normal CRM system and has transformed the way our business works. Being fully-customisable and offering great reporting tools makes Veevart such an effective means for gleaning data and enabling our business to grow. The team are utterly fantastic and always on hand to answer our questions and help us develop the system as our business evolves. We haven't looked back

Cons

Not applicable!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,5/10
Based on 11 user ratings
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Veevart Pricing

Veevart Pricing

Starting from
US$170,00
Free Trial
Subscription
Value for money

Veevart (Auction houses) access for 2 users, $200/month + $80 per additional user

Veevart (Galleries) access for 2 users, $170/month + $70 per additional user

Veevart (Design studios) access for 2 users, $170/month + $65 per additional user

Veevart (Auction houses) access for 2 users, $200/month + $80 per additional user

Veevart (Galleries) access for 2 users, $170/month + $70 per additional user

Veevart (Design studios) access for 2 users, $170/month + $65 per additional user

Value for Money
4,9/5
Based on 11 user ratings
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Veevart Features

Veevart Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4,9/5
Based on 11 user ratings
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Categories

Additional information for Veevart

Additional information for Veevart

Key features of Veevart

  • 360 degree feedback
  • Activity dashboard
  • Archiving & retention
  • Asset management
  • Auction management
  • Barcode scanning
  • Barcode support
  • Behavior tracking
  • Bid management
  • CRM integration
  • Campaign management
  • Chat
  • Chat functionality
  • Client portal
  • Collaboration tools
  • Collaborative workspace
  • Contact history
  • Contact management
  • Custom landing pages
  • Customer management
  • Customizable branding
  • Customizable reporting
  • Discount management
  • Electronic payments
  • Email integration
  • Email marketing
  • Event scheduling
  • Event ticketing
  • Exhibit management
  • Expense tracking
  • Gift shop POS
  • Grants management
  • Insurance management
  • Inventory management
  • Membership management
  • Online catalog
  • POS
  • Product catalog
  • Project management
  • Real time monitoring
  • Real time reporting
  • Sales tracking
  • Store replenishment
  • Ticketing
  • Visitor targeting
  • Visitor tracking
  • Website management

Benefits

  • Create a custom branded website with Veevart to showcase projects and build an online store, and manage website content including collections, exhibitions, tickets, online donations and more, through Salesforce.

  • Facilitate sales of gift shop items, tickets, or artwork with Veevart’s POS feature which offers barcode scanning, inventory management, marketing tools, and integration with various payment services.

  • Manage inventory from the Veevart interface including storage of related pictures, videos and documents. Inventory levels update automatically across all devices when changes occur and alerts can be triggered when levels are low.

  • Create custom reports on management aspects including visitor data, shop performance, buyer data, expenses vs revenue of auctions, team performance, royalties, and more. Reports can be automatically sent to user’s email inbox and downloaded.

  • Create a branded visitor app which customers and clients can access in self-service mode to view collections, giving businesses a better understanding of the levels of interest in each item within collection.

  • Veevart FAQs

    Veevart FAQs

    Below are some frequently asked questions for Veevart.

    Q. What type of pricing plans does Veevart offer?

    Veevart offers the following pricing plans:

    Starting from: US$170,00

    Pricing model: Subscription

    Free Trial: Available

    Veevart (Auction houses) access for 2 users, $200/month + $80 per additional user Veevart (Galleries) access for 2 users, $170/month + $70 per additional user Veevart (Design studios) access for 2 users, $170/month + $65 per additional user

    Q. What are the main features of Veevart?

    Veevart offers the following features:

    • 360 degree feedback
    • Activity dashboard
    • Archiving & retention
    • Asset management
    • Auction management
    • Barcode scanning
    • Barcode support
    • Behavior tracking
    • Bid management
    • CRM integration
    • Campaign management
    • Chat
    • Chat functionality
    • Client portal
    • Collaboration tools
    • Collaborative workspace
    • Contact history
    • Contact management
    • Custom landing pages
    • Customer management
    • Customizable branding
    • Customizable reporting
    • Discount management
    • Electronic payments
    • Email integration
    • Email marketing
    • Event scheduling
    • Event ticketing
    • Exhibit management
    • Expense tracking
    • Gift shop POS
    • Grants management
    • Insurance management
    • Inventory management
    • Membership management
    • Online catalog
    • POS
    • Product catalog
    • Project management
    • Real time monitoring
    • Real time reporting
    • Sales tracking
    • Store replenishment
    • Ticketing
    • Visitor targeting
    • Visitor tracking
    • Website management

    Q. Who are the typical users of Veevart?

    Veevart has the following typical customers:

    Small Business, Non Profit, Mid Size Business

    Q. What languages does Veevart support?

    Veevart supports the following languages:

    English, French

    Q. What type of pricing plans does Veevart offer?

    Veevart has the following pricing plans:

    Subscription

    Q. Does Veevart support mobile devices?

    Veevart supports the following devices:

    iPhone, iPad

    Q. What other apps does Veevart integrate with?

    Veevart integrates with the following applications:

    Constant Contact, Gmail, Mailchimp, Salesforce Sales Cloud

    Q. What level of support does Veevart offer?

    Veevart offers the following support options:

    Phone Support, Online Support, Video Tutorials